Kimkim Trip Reviews for France

4.8
Based on 136 ratings
Read 136 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Family tour of Normandy
France | Sep 21 - Sep 29, 2022

Winston
Winston F.
Canada | Reviewed on Feb 25, 2023

Ours was a twice-postponed week-long tour of Normandy for a 20-person group of extended family members, mainly seniors, from Canada, the USA and the UK, in late September 2022.

We appreciate kimkim’s responsiveness in helping us design a tour that, in addition to visits to main tourist sites, included visits to a couple of sites connected to our family. We are especially very grateful for kimkim staying with us through two COVID postponements! Our contact person, Laetitia, was always a... read more

Ours was a twice-postponed week-long tour of Normandy for a 20-person group of extended family members, mainly seniors, from Canada, the USA and the UK, in late September 2022.

We appreciate kimkim’s responsiveness in helping us design a tour that, in addition to visits to main tourist sites, included visits to a couple of sites connected to our family. We are especially very grateful for kimkim staying with us through two COVID postponements! Our contact person, Laetitia, was always a pleasure to deal with: highly responsive and invariably helpful.

We had three different guides during the seven days; all three (Aurélie, Mathieu and Céline) were punctual, personable, friendly, helpful and, above all, highly knowledgeable. We certainly learned a lot of interesting detail from our guides during our visits to Normandie sites, including Mont-Saint-Michel, the D-Day beaches, Dieppe, Caen, Rouen and Giverny. Several members of our group highlighted and especially appreciated Mathieu’s extensive knowledge of Canadian troops’ experiences at Dieppe, on D-Day and in the ensuing Battle of Normandy.

We had requested one guide for the duration of our week-long trip, and been promised we would have the same guide “unless imperative.” But we understand the widespread problem of unexpected absences and staff shortages, and appreciate that kimkim did its best.

Our two bus drivers were always punctual and got us safely from site to site, for which we are grateful.

The weather was not always ideal, and impacted some activities. Notably, we were disappointed we were not able to take the two-hour Étretat-Fécamp boat “cruise” as planned due to the inclement weather.

As might be expected in a trip of this nature and duration, there were several glitches and disappointments, which I will not detail here.

All in all, it was a very enjoyable trip, and a good time was had by all of us, despite the glitches and the weather.

Jim Fraser

Local specialist: Laetitia Evaux
Laetitia
Laetitia Evaux
Local specialist in Lacenas, Beaujolais, France | Reviewed on Feb 27, 2023

Dear Fraser,
Thank you for your comments. It was a real pleasure to accompany you on this travel project.
Wishing you the best and beautiful trips to come,
Best regards,
Laetitia

Would recommend!
France | Sep 20 - Sep 25, 2022

Kaitlyn
Kaitlyn B.
Escondido, CA | Reviewed on Feb 01, 2023

Ambre-marie was amazing! She did such a great job tailoring the trip to our wants and needs. She was available throughout our trip anytime we ran into problems finding our tour group, using public transportation etc. She was prompt and professional. The hotels were great that she chose for us and gave us great directions when making connecting trains to our second destination. All of the excursions were top tier and so memorable. read more

Ambre-marie was amazing! She did such a great job tailoring the trip to our wants and needs. She was available throughout our trip anytime we ran into problems finding our tour group, using public transportation etc. She was prompt and professional. The hotels were great that she chose for us and gave us great directions when making connecting trains to our second destination. All of the excursions were top tier and so memorable.

Hotel Reviews
Hôtel La Comtesse 4*
Paris

Great continental breakfast. Rooms are small but have everything you need. Great views of the Eiffel Tower. It felt warm and hospitable and safe.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maisons du Monde Hôtel & Suites - Marseille Vieux Port
Marseille

Super fun decor and very large bathroom with great shower. The breakfast in the morning was amazing and felt like a home cooked meal. Staff was friendly and knowledgable of the area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
A Day in Le Marais: Cheese Shop, Museums, & Market
Paris

We had a small tour group so it felt like we got all of the attention and the full experience. Great food and our tour guide was very knowledgable about the area.

Quality of Experience
Guides, Drivers and Staff
Transport
Discovery of the Parisian catacombs
Paris

Really cool to listen to the guided tour and felt like we could take our time in the catacombs. Was a really awesome experience

Quality of Experience
Guides, Drivers and Staff
Transport
Palace of Versailles Half day trip (audioguided)
Paris

I didnt realize that our tour only included the palace and not the grounds. The app that you use to walk through the palace felt incomplete unless you paid for it. It was still a great experience but wish the audioguide was more user friendly and that there was better clarity on what was included in the tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Great tour bus, very comfortable
Half-Day Afternoon Cruise to Calanques National Park - small group
Marseille

By far our most memorable excursion. There was a mixup with our skipper not being on time for the tour but they made up for it by adding on extra time at the end and overall didnt impact the experience. The skipper was funny and personable and knowledgable on the area. Gave great local tips on areas to eat and things to go back and see. There were soft drinks and non-alcoholic beverages aboard

Quality of Experience
Guides, Drivers and Staff
Transport
Gourmet & Historic walking tour of Marseille
Marseille

Our guide was super knowledgable about Marseille and gave us a real local experience. we were able to stop and look in shops as we desired. She gave great recommendations for other things to do as we toured the city. She had great historical information and we felt like we got a really comprehensive tour of Old Marseille

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ambre-Marie Miailhes

Amazing France (Alsace and Paris) 16th Mother / Daughter dream vacation by Clément!
France | Dec 27 - Jan 4, 2023

Chrissy
Chrissy J.
Cedar Park, TX | Reviewed on Jan 07, 2023

We really couldn’t have asked for anything more with the Exceptional and Perfect trip Clément and his team put together for us! Each and every tour was amazing and ALL of our guides were the absolute perfect hosts, historians, photographers and all felt like Friends in the end!

We really had the most memorable trip and the detail of our itinerary was incredible!!! Thank you Clément, High Point Holidays and Kimkim.com for making our mother/daughter 16th Birthday celebration the dream of... read more

We really couldn’t have asked for anything more with the Exceptional and Perfect trip Clément and his team put together for us! Each and every tour was amazing and ALL of our guides were the absolute perfect hosts, historians, photographers and all felt like Friends in the end!

We really had the most memorable trip and the detail of our itinerary was incredible!!! Thank you Clément, High Point Holidays and Kimkim.com for making our mother/daughter 16th Birthday celebration the dream of a lifetime!

Chrissy and Cameron Johnson

Hotel Reviews
Terrass Hotel 4*
Paris

Seriously the most amazing staff and hotel with fantastic views of Paris! Great location and the Hotel really made our 16th Birthday celebration special! Highly recommend and walk the area, Montmartre is a very special place!

Authenticity & Character
The views and rooftop!!!
Location
Walking distance to many wonderful places to eat and drink or have a coffee!
Staff
Kindest and Warmest staff you will meet with all the special touches including balloons and treats for my daughters birthday!
Cleanliness & Comfort
Hôtel Le Colombier
Colmar

This hotel is in the perfect location for Colmar! The staff was lovely and the building was wonderful with its breakfast and courtyards. So many great stores, town views and restaurants all within walking distance!

Authenticity & Character
Amazing courtyards and breakfast!
Location
Walking distance to everything you would need and so beautiful!
Staff
Helpful with everything we asked for! Very courthouse and kind.
Cleanliness & Comfort
Activity Reviews
Private day tour of Alsace
France

The Alsace Safari for both days was absolutel perfection! Eric and Ana guided us through various towns, made us reservations for authentic lunches and gave us all the history we could take in. The personalization is unbelievable by Eric and perfect for the start of our vacation! I highly recommend this tour with Eric and Ana who want to see and hear all the important history in the region at the pace you want or need! They feel like Family now we will definitely use them again! Chrissy

Quality of Experience
Exceptional! We saw sooo much I can’t even believe how we got it all In without any rush!
Guides, Drivers and Staff
Eric was absolutely amazing and we now consider him our dear friend! We can’t wait to see him again in the future!
Transport
Perfect car to sit back and relax and enjoy the view!
Private 1/2 day tour of Alsace
France

See our prior full day tour review! We thoroughly enjoyed Eric and our time with him on the Alsace Safari!

Quality of Experience
Guides, Drivers and Staff
Transport
Private transfer in Paris
Paris

Eric drove us and got us completely on the Train with time to spare with no hassles!

Quality of Experience
Guides, Drivers and Staff
Transport
Eiffel Tower Tickets
Paris

Highly recommend the night time tour and view, that was booked for us this was a very easy wonderful excursion.

Quality of Experience
Guides, Drivers and Staff
Transport
The Key to Parisian Chic: Saint-Honoré
Paris

Amazing, we were given the history and taken into the most amazing stores and assisted with the purchasing to carrying ur purchases during a little rain but she made it so easy and enjoyable!

Quality of Experience
Guides, Drivers and Staff
Transport
Latin Quarter Gourmet Tour
Paris

We had the same guide as our Parisian Chic shopping tour which gave us even more comfort and enjoyment! The group tour is lovely for this as you will get to share more wonderful Latin Market items! It was a truly amazing group and such a fun way to eat and learn about the area!!

Quality of Experience
Guides, Drivers and Staff
She even helped us learn the transit on the way back to our hotel by personally guiding us in the railway! It was so critical and we needed to understand and use the Metro system for many other days! Above and beyond!
Transport
Timed tickets to Le Louvre
Paris

We were provided everything we needed and It was booked at the perfect time of day to try and avoid some of the crowd. The Louvre is of course huge and our self guided audio tour gave us what we needed. While this was on the bucket list I would say I’m glad it’s checked and next time I can’t wait to see some of the smaller museums that probably are better for certain art lovers!

Quality of Experience
lol
Guides, Drivers and Staff
Transport
Montmartre & Sacré Coeur: 2.5-Hour Walking Tour
Paris

Clemence our guide was absolutely charming, very knowledgeable as she was from or had lived in the area for many years! She was even kind enough to let us move our tour time an hour ahead bc we were running late! The path she takes you on is amazing starting at Sacré-Cœur Basilica giving us the beautiful church and St. Denis history that is sooo fascinating! The basilica is located at the summit of the butte Montmartre, the highest point in the city. The Stroll Through The Bohemian Village On The Hill. This most bohemian of Paris neighborhoods is known for its cobblestone streets, its village atmosphere, its nightlife, a big white church, and for the artists who found a home there more than a century ago. We definitely felt like this was a special treat to walk on the streets where famous artist once called home and such a wonderful villages!

Quality of Experience
Amazing and very detailed with all the facts and historical knowledge!
Guides, Drivers and Staff
Transport
Private bike tour of Versailles
France

Don’t miss this tour going by bike was the most amazing way to see the town, market, and the Versailles Palace 2,000 acre grounds! It was superbly planned and guided by Claire as her family is from their 3 generations at least and mother and grandmother still live there! She guided us to the market to purchase our picnic lunch on the palace grounds! Her knowledge of the town and the palace could not be beat!! Truly amazing guide and perfectly paced with plenty of time for lunch and wine and even a little cafe/wine before the palace. We never felt rushed or exhausted from the bike ride and would have never seen the massive grounds without the bikes!

Quality of Experience
Breathtaking!!
Guides, Drivers and Staff
Claire was absolutely amazing and a great photographer even when ppl were around us she somehow knows the angle to not show them!! Her historical knowledge is also superb.
Transport
Private transfer from Train Station to your hotel
Colmar
Paris Visit (Pass Transport) - Zones 1 to 5 - 5 Days
Paris

The metro pass is necessary!!

Quality of Experience
Arc de Triomphe timed entry tickets
Paris

Unfortunately we missed fitting this in but definitely saw it from the outside and was given the history by Clement in our itinerary !

A Day in Le Marais: Cheese Shop, Museums, & Market
Paris

Walking the markets is refreshing and amazing with all the sights and sounds! And the ability to taste anything around and stop for a cafe is perfect in this area!

Local specialist: Clément Thonneau
Clément
Clément Thonneau
Local specialist in Lyon | Reviewed on Jan 09, 2023

Bonjour Chrissy,
Thank's for your amazing feedback we werre really glad to organize this beautiful birthday trip for Cameron and yourself :)
See you around for an other trip to France !

This was our first family trip to Paris and I...
France | Dec 20 - Dec 27, 2022

Liana
Liana V.
College Station, TX | Reviewed on Dec 28, 2022

This was our first family trip to Paris and I wanted to make it special. Ambre-Marie worked with me for six months to plan this! She was patient and kind with my questions and changes. Ambre-Marie was very responsive! The tours and dinners were well worth it!

Pierre-bike tour-well done with the Place Vendôme, the Palais Royal, the Roman ruins, and St. Sulpice explanations!! Loved meeting at the Place Vendôme. We enjoyed the coffee and croissant in the middle!! My college kids both... read more

This was our first family trip to Paris and I wanted to make it special. Ambre-Marie worked with me for six months to plan this! She was patient and kind with my questions and changes. Ambre-Marie was very responsive! The tours and dinners were well worth it!

Pierre-bike tour-well done with the Place Vendôme, the Palais Royal, the Roman ruins, and St. Sulpice explanations!! Loved meeting at the Place Vendôme. We enjoyed the coffee and croissant in the middle!! My college kids both thought he was awesome!! He was high energy and engaged the whole time!!!

Thibeaut-Meeting the French-Latin Quarter tour and chocolate/pastry tour-both informative and friendly. He was kind and thoughtful and courteous the whole time! We liked how he discussed both modern and historical events and helped us with finding stores after our tour. He handled both a small group and large group well.

Eiffel Tower dinner-wonderful view and easy to get in! All inclusive! Very special!

Seine River tour-perfect view!!! I would just include location of the dock, but we were early and had plenty of time to find it.

Knowing how quality your tours are, I probably would have asked Ambre-Marie to book the Louvre, Notre Dame, Christmas concert, St. Chapelle, Sacre Couer, dinners.

Everything turned out excellent and quality! I will tell others about your services!!!

Activity Reviews
Electric Bike tour of Paris' Hidden Gems - Small-group
Paris

Our guide was Pierre and he was exceptional! We met at the Place Vendôme which was particularly exciting! His explanation of history was clear and well thought out. We enjoyed biking through the streets-my college kids really loved this! The Palais Royal stories are super memorable. Good storytelling skills. Then, off to the Roman ruins! Wow! Who knew!? Then, St. Sulpice-excellent art explanations!!!

Quality of Experience
Strong knowledge of history
Guides, Drivers and Staff
Friendly, engaging, funny, smart!
Transport
Exciting and adventurous
Gourmet dinner on the Eiffel Tower - Menu Gustave
Paris

Wonderful location of table!!!

Quality of Experience
All inclusive
Food
Desserts stand out
Guides, Drivers and Staff
Friendly
Transport
Latin Quarter Guided Walking Tour - Semi-Private
Paris

Thibeaut was happy go lucky and informative! He mixes some current fun facts with historical ideas. We went to different places than our bike tour. Our understanding of French food has increased tremendously!!

Quality of Experience
Loved the cheese explanations
Guides, Drivers and Staff
Loved the croissant and bread explanations
Transport
Good to walk to burn off the calories 😂😂
Private gourmet pastries & chocolate tour in Saint Germain
Paris

This is soo fun and you eat soo much! The macarons, chocolates. This was my loved language! Super fun for kids and families of all ages!!

Quality of Experience
Excellent choices and greater appreciation of food!! Loved the tiny streets and historical areas in St. Germaine that we not have known about!! Cafe where Jefferson went, Ernest Hemingway, space invader signs, explanation of ship on signage, explanation of middle aged St. Germaine church.
Guides, Drivers and Staff
Thibeaut appreciates and honors the history and culture as well as people. Very humble, kind, happy and interesting guide. He was energetic and joyful and positive!!
Transport
Lots of walking to burn calories 😂😂
Paris Dinner Cruise
Paris

Perfect location of table near window!! Thank you!

Quality of Experience
Excellent food, important sites!
Food
Loved the escargot
Guides, Drivers and Staff
Fun waiter!
Transport
Beautiful and serene boat!
Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France

Both transfers were on time, helpful, spacious!!

Quality of Experience
Very friendly
Guides, Drivers and Staff
Service oriented
Transport
Clean, spacious
Local specialist: Ambre-Marie Miailhes
Ambre-Marie
Ambre-Marie Miailhes
Local specialist in Marseille | Reviewed on Dec 29, 2022

Dear Liana,

Thank you so much for your heart-warming review and pictures!
I really appreciated creating your dream trip to Paris. We work indeed with incredible local guides and suppliers on-site who are always joyful to share their knowledge of our culture and destinations.

I'm so glad you enjoyed this family experience!

Thank you for trusting our agency.
Best,
Ambre-Marie

Amazon Mother/Daughter trip
France | Nov 6 - Nov 18, 2022

Marianne
Marianne W.
San Antonio, TX | Reviewed on Dec 27, 2022

My daughter and I enjoyed our trip so much! Everything was taken care of and we had nothing to worry about, just to show up!

Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Reviewed on Dec 28, 2022

Bonjour Marianne!
It was my pleasure to build you an amazing trip and am happy to hear you had a fabulous time! I hope you will come back to visit us again!
Thanks again for your trust in Kim Kim and in our team !
Josée

Christmas getaway in France was everything we hoped for!
France | Dec 5 - Dec 12, 2022

K
Karen M.
Kansas City, MO | Reviewed on Dec 14, 2022

Thanks to Lise with Trip My France, we thoroughly enjoyed our time in Alsace and Paris. Lise helped build an itinerary that met our expectations, with some structured tourism as well as time to discover sites on our own.
The hotels in Colmar (Hotel Le Colombier) and in Paris’ Latin Quarter (Hotel Jardin de Cluny) were excellent. Alsace Safari provided an informative tour of Alsatian cities all decked out for the holidays with just the right amount of driving and walking time in addition to... read more

Thanks to Lise with Trip My France, we thoroughly enjoyed our time in Alsace and Paris. Lise helped build an itinerary that met our expectations, with some structured tourism as well as time to discover sites on our own.
The hotels in Colmar (Hotel Le Colombier) and in Paris’ Latin Quarter (Hotel Jardin de Cluny) were excellent. Alsace Safari provided an informative tour of Alsatian cities all decked out for the holidays with just the right amount of driving and walking time in addition to allowing for shopping the Christmas Markets. Ground Transfer services were timely and professional. We especially appreciated John, from JFJ Services in Colmar, who spent extra time making sure we knew how to make the train transfer in Strasbourg.
All the documentation provided by Lise helped us stay on time each day and provided background and historical perspective on what we were experiencing, resulting in an unforgettable vacation!
Many thanks.

Hotel Reviews
Hôtel Le Colombier
Colmar

Their hospitality was excellent! The front desk staff were very welcoming and joyful and always had answers to our questions. The breakfast service team was very service-oriented and pleasant. The room was very nice, neat and tidy, and the bed was so comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Jardin de Cluny
Paris

It’s amazing that this hotel fits in the tiny building. Love the creative use of space. Everyone we encountered - front desk and breakfast service team - was very friendly. The accommodations and public areas were neat and clean, and the bed was very comfortable.

Authenticity & Character
Location
Plenty of nice places to eat in walking distance, and easy to access some of the best sites in Paris from here.
Staff
Cleanliness & Comfort
Activity Reviews
Magical Christmas & Wine Tasting Half-Day Tour
Colmar

Loved seeing the cities in the small group (only two other guests were on the tour) and our guide was excellent, providing historical perspective and explanations of local culture. His vehicle was in great shape and he’s a trustworthy driver. However, there was no wine tasting on this tour, as the title implied.

Quality of Experience
Guides, Drivers and Staff
Transport
Absolute tour of Strasbourg
France

Gabriel was our tour guide and he clearly knows and loves Strasbourg. It was just long - three full hours of walking.

Quality of Experience
Guides, Drivers and Staff
Transport
It was full 3 hours of walking, just know that in advance.
Skip the line visit of the Louvre with audioguide (tickets only)
Paris
Eiffel Tower Summit Tickets
Paris
Dinner cruise on the Seine (Privilege Service included)
Paris

This experience is all about the views - seeing Paris highlights at night from the river was beautiful. We appreciated the window seats and excellent drinks included (champagne and wines each course). The menus were fine dining, our meals just weren’t very hot which I understand is a challenge in this setting.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Christmas Gourmet Walking Tour
Paris

Very interesting time in St. Germaine! Our guide was well-informed and we moved at a comfortable pace. It was nice to be in a small group (just one other couple was on this tour with us) as the shops are very small and the sidewalks very narrow, but it was easy to stick together.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)
Paris

When we arrived at Versailles, we were ready to get the tour underway but were told our tickets were timed to enter about 45 minutes later. It felt like wasted time. Our tour guide filled some of that time with historical explanation which basically repeated what the hostess on the bus had shared on the way there. Once inside, the tour was excellent and our guide was very informative. I couldn’t imagine visiting Versailles without a guide like that - we learned so much.

Quality of Experience
Guides, Drivers and Staff
The hostess on the bus ride was very informative.
Transport
Local specialist: Lise Troulier
Lise
Lise Troulier
Local specialist in Lacenas, near Lyon, France | Reviewed on Dec 15, 2022

Bonjour Karen and Dennis,

Thank you so much for having taken the time to write such a detailed and enthusiastic feedback upon your trip in France. I really appreciate ! These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners. Your comments are very helpful. In particular, those about your tours in Alsace and the Half day guided tour of the Palace of Versailles. Despite this little hiccup, it's... read more

Bonjour Karen and Dennis,

Thank you so much for having taken the time to write such a detailed and enthusiastic feedback upon your trip in France. I really appreciate ! These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners. Your comments are very helpful. In particular, those about your tours in Alsace and the Half day guided tour of the Palace of Versailles. Despite this little hiccup, it's great that you learned a lot during this visit.

I am really happy that your Christmas getaway in Alsace and Paris was everything you hoped for. It was a delight to organize your itinerary. I hope you will come back to see us again. There is so much to see in France.

Thanks again for your trust in Kim Kim and in our team !

All the best
Lise

Winter Trip to France
France | Nov 26 - Dec 4, 2022

D
David P.
Seattle, WA | Reviewed on Dec 05, 2022

Everything was perfect for our Winter trip. I will definitely use kimkim in the future.

The tours were fantastic: the guides were knowledgeable and personable and we enjoyed every minute.

The hotels hit all the right notes. read more

Everything was perfect for our Winter trip. I will definitely use kimkim in the future.

The tours were fantastic: the guides were knowledgeable and personable and we enjoyed every minute.

The hotels hit all the right notes.

Hotel Reviews
La Caserne Chanzy Hotel & Spa, Autograph Collection
Reims
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terrass Hotel 4*
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Dec 07, 2022

Bonjour David,
Thank you so much for your kind review! A winter trip in France was a good choice. It is lovely to read that you enjoyed Paris, Champagne & Alsacian christmas markets.
I wish you some Happy Holidays, and see you soon in France,
Valentine

Valentine and the Kimkim travel team was very...
France | Nov 24 - Nov 28, 2022

Kimberly
Kimberly C.
Nicetown-Tioga, PA | Reviewed on Dec 05, 2022

Valentine and the Kimkim travel team was very reliable and sufficient. They provided a trip plan which made my trip to the French Rivera most enjoyable. I highly recommend. You will be in great hands! read more

Valentine and the Kimkim travel team was very reliable and sufficient. They provided a trip plan which made my trip to the French Rivera most enjoyable. I highly recommend. You will be in great hands!

Hotel Review
Villa Victoria
Nice

I enjoyed the free, detailed, variety breakfast at the Villa Victoria. The location couldn’t have been better. The staff gave excellent, friendly service.

Authenticity & Character
There weren’t any clocks or face towels available.
Location
Everywhere in downtown Nice was walkable.
Staff
Two in particular, (male and female)were very likable and accommodating.
Cleanliness & Comfort
The room was cleaned to satisfaction.
Activity Reviews
Cannes, Antibes and St Paul de Vence 1/2 day Small Group Tour
France

Loved St Paul and Cannes. Pleasantly surprised They don’t take American money or do American Express….. I guess for the most part.

Quality of Experience
The shopping and overall atmosphere was amazing
Guides, Drivers and Staff
Professional, well versed, very pleasant, excellent driver.
Transport
Great driver. On time
A day in Monaco
France

Great experience. Beautiful!

Quality of Experience
Excellent
Guides, Drivers and Staff
Very informative.
Transport
Excellent driver
Afternoon Nice Street Food Tour!
Nice

Had a personal tour guide. Very knowledgeable, pleasant, flexible, enjoyable. Didn’t do food tour.

Quality of Experience
Well done
Guides, Drivers and Staff
Very likable. Easy to share time with. Very knowledgeable and accommodating.
Transport
We walked, which was fine.
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Dec 07, 2022

Bonjour Kimberley,
Thank you very much for trusting us in the organization of your short getaway to Nice!
Noted for your remarks on the hotels & tours, it helps us a lot to improve our services.
Have a good day and see you soon in France,
Valentine

Our beautiful moments in Paris
France | Oct 11 - Oct 18, 2022

Merlin
Merlin M.
Houston, TX | Reviewed on Nov 12, 2022

Our trip was fabulous! We enjoyed all of it and felt special with the personalized plan that was paced perfectly for us. My most unforgettable evening was our dinner cruise on the Seine. Thank you for the perfect time in Paris. read more

Our trip was fabulous! We enjoyed all of it and felt special with the personalized plan that was paced perfectly for us. My most unforgettable evening was our dinner cruise on the Seine. Thank you for the perfect time in Paris.

Hotel Review
Hotel Le Six
Paris

The accommodations and service were outstanding and the breakfasts were delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner cruise on the Seine (Privilege Service included)
Paris
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Cheese and wine tasting in a Parisian cellar in the Marais
Paris

Great fun evening!

Monet House & Impressionism Museum - Half day Tour from Paris
Paris

Absolute beautiful surroundings. Our driver took a scenic way back to Paris…wonderful old villages

Local specialist: Lise Troulier
Lise
Lise Troulier
Local specialist in Lacenas, near Lyon, France | Reviewed on Nov 14, 2022

Bonjour Merlin,

Thank you so much for having taken the time to write such a nice feedback upon your trip in France. I really appreciate ! These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners.

I am very happy that you enjoyed the dinner cruise on the Seine. It is indeed magical.

Hope you will come back to see us again. There is so much to see in France. :)

Thanks again for your trust in Kim Kim and in our team !
All the best
Lise

Honeymoon in Paris & Loire Valley
France | Oct 20 - Oct 29, 2022

Miranda
Miranda Z.
Allison Park, PA | Reviewed on Nov 07, 2022

We had an amazing time on our honeymoon in Paris and the Loire Valley! We started the trip arriving in Paris and stayed at Hotel a la Villa des Artistes. We loved this neighborhood and the hotel very nice/had a great breakfast. We took day trips from Paris to Giverny to see Claude Monet's house and went to Versailles. While in Paris, we did a chocolate & pastry tour & did lots of sightseeing. We then took TGV train to Tours where we spent an evening. The hotel in Tours (Chateau Belmont) was... read more

We had an amazing time on our honeymoon in Paris and the Loire Valley! We started the trip arriving in Paris and stayed at Hotel a la Villa des Artistes. We loved this neighborhood and the hotel very nice/had a great breakfast. We took day trips from Paris to Giverny to see Claude Monet's house and went to Versailles. While in Paris, we did a chocolate & pastry tour & did lots of sightseeing. We then took TGV train to Tours where we spent an evening. The hotel in Tours (Chateau Belmont) was very nice but we did not love the city itself. We took our rental car from Tours and drove to the Loire Valley and stayed in Amboise. Amboise was beautiful and we loved the hotel we stayed at (Le Manoir St Thomas). While in the Loire Valley, we did some wine tours and castle tours. Our absolute favorite tour of the whole trip was the all day excursion to Chenonceau, Chambord, and a private chateau where we had lunch. Our guide was amazing and very informative. We took the train back from Tours to Paris for our last day and stayed at the Handsome Hotel. This was our least favorite hotel of the trip as it was very small and in a very noisy area. The hotel was centrally located though and was near a lot of shopping destinations which was convenient for our last day. The only hiccup we had on our trip was that the driver never showed up to pick us up to go to the airport as he was given an incorrect time. We ended up calling a cab ourselves though and were refunded the money. Simon was very helpful throughout the whole process and we definitely would recommend using him and KimKim to book a trip.

Hotel Reviews
A la Villa des Artistes
Paris

Hotel is on a quiet side street in a very nice neighborhood. We are glad we stayed in this arrondissement for the majority of our time in Paris. Breakfast was delicious too!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Château Belmont Tours by The Crest Collection
Tours

Hotel was very nice and we wished we would have booked a spa package earlier as they did not have any available when we checked in. Breakfast was very good. We had dinner at the restaurant and thought it was average.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Manoir Saint Thomas
Amboise

We loved the charm of this hotel and how friendly the staff was. There is no elevator in this hotel so it may not be good for people with mobility issues, but we had no problem staying here. The breakfast here was wonderful. Hotel was a few minute walk from all of the shops/restaurants in Amboise. It was also close to Restaurant l'Ilôt which was one of our favorite restaurants we ate at on our trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Handsome Hotel Paris
Paris

This hotel was good for a one night stay as it was centrally located and close to the Marais district. It was quite loud though so I do not think I would have liked to stay here for several nights. The room itself was very nice and staff was friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Versailles Palace & Gardens Half-day Guided Tour from Paris - small group
Paris

Our tour guide was great and we are so glad we got to see Versailles!

Quality of Experience
Guides, Drivers and Staff
Transport
Marais Pastry and Chocolate Tour
Paris

We enjoyed this tour, however, we felt we did not try enough pastries and mainly tasted a lot of chocolates. It also was extremely busy in the Marais district when we visited, so at times our guide had us wait outside instead of going into the shops with her. I think this would be better to do on a weekday when it is a little less crowded instead of on a weekend.

Quality of Experience
Guides, Drivers and Staff
Monet's Giverny House & Gardens Small-Group Half Day Trip From Paris
Paris

The gardens at Giverny house were absolutely beautiful and we loved exploring the house as well. We were under the assumption that this would be a guided tour though and instead of the tour guide going with us through the gardens/house, he just dropped us off and let us explore on our own. While it was nice to walk through on our own pace, I think we would have liked more explanations behind Giverny and Monet's work. Definitely still recommend going to Giverny, but perhaps with a different tour company.

Quality of Experience
Guides, Drivers and Staff
Transport
Vouvray & Montlouis Wine tour
France

The guide was extremely knowledgeable and we loved being able to see all the behind scenes of the wine making process along with tasting all of the delicious wines. Definitely recommend!

Quality of Experience
Guides, Drivers and Staff
Transport
Chambord, Chenonceau & lunch at a chateau - Full-day
France

This was absolutely the best tour of our trip. We felt we learned so much about both castles and our guide was awesome. We also loved having a private lunch at a chateau to be able to experience some home cooked French food. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France

Our transfer was not scheduled for the correct time so the driver did not show up when he was supposed to. We waited for fifteen minutes and then ended up calling a taxi so we would not be late to the airport. Kimkim did refund us for our taxi ride.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Reviewed on Nov 09, 2022

Hello Miranda,
Thank you so much for your lovely feedback. It was an absolute pleasure to organize your once-a-lifetime honeymoon trip! I hope you come back home with a lot of memories.
I wish you a healthy and lovely end of the year. See you soon in France,
Best,
Simon

I only requested a ballon ride in Loire Valle...
France | Oct 24 - Oct 31, 2022

Alex
Alex G.
Jollyville, TX | Reviewed on Nov 01, 2022

I only requested a ballon ride in Loire Valley, going to three cities in France for 8 days, traveling by train between cities, with the final stop in Paris. The local specialist set up the rest. We had many excursion experiences with locals. Hotels were always within walking distance to everything. We enjoyed all, especially the surprising and amazing dinner river cruise, at night, in Paris, on the last day. read more

I only requested a ballon ride in Loire Valley, going to three cities in France for 8 days, traveling by train between cities, with the final stop in Paris. The local specialist set up the rest. We had many excursion experiences with locals. Hotels were always within walking distance to everything. We enjoyed all, especially the surprising and amazing dinner river cruise, at night, in Paris, on the last day.

Hotel Reviews
Hotel Baume
Paris

This hotel was in a lively area. Concierge was very helpful and accommodating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Manoir Saint Thomas
Amboise

This place was within a block of everything. Loved it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Villa Victor Louis
Bordeaux
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms had very musty, overpowering scent that stopped up or heads. We were in two rooms, bottom floor, and the interior was worse, regarding the moldy smell. But that was our only complaint.
Activity Reviews
Paris Dinner Cruise
Paris

The perfect way to cap off your stay in Paris. On a previous trip, I did a river cruise, without dinner, and there’s no comparison.

Quality of Experience
Food
Hot Air Balloon Ride in the Loire Valley
Amboise
Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France
A Day in Le Marais: Cheese Shop, Museums, & Market
Paris
Free Day in Bordeaux
Bordeaux
Loire Valley: Châteaux de Chambord & Chenonceau guided tour & Wine tasting
France
Quality of Experience
Guides, Drivers and Staff
Transport
Bordeaux gourmet & wine experience with a local
Bordeaux
Quality of Experience
Guides, Drivers and Staff
Local specialist: Ambre-Marie Miailhes
Ambre-Marie
Ambre-Marie Miailhes
Local specialist in Marseille | Reviewed on Nov 02, 2022

Bonjour Alex,

Thank you very much for your feedback!

Working with local suppliers and charming accommodations partners is important to us so that our travelers can really experience the french Art de Vivre!
I'm glad to read that you appreciate your personalized itinerary through Bordeaux and its wine region, or with breathtaking sceneries in the Loire Valley (and there is no better way to admire them than from a hot air balloon!). I can guess that spending family quality time in Paris to... read more

Bonjour Alex,

Thank you very much for your feedback!

Working with local suppliers and charming accommodations partners is important to us so that our travelers can really experience the french Art de Vivre!
I'm glad to read that you appreciate your personalized itinerary through Bordeaux and its wine region, or with breathtaking sceneries in the Loire Valley (and there is no better way to admire them than from a hot air balloon!). I can guess that spending family quality time in Paris to end the journey was a pleasure! :)

Do not hesitate to contact us again if you wish to discover other beautiful French regions and why not recommend us to your friends and family.

Kind regards,
Ambre

Everything we hoped and more!
France | Oct 17 - Oct 25, 2022

Lauren
Lauren P.
Dedham, MA | Reviewed on Oct 29, 2022

Our trip to France was everything we hoped and more to celebrate my 40th and our 10th! Given that we had never been there before and do not speak the language, I can’t imagine having the same experience if I planned this myself (which I usually do!). Even when there was a strike that shifted our plans last second Lucie figured it out and was so accommodating. read more

Our trip to France was everything we hoped and more to celebrate my 40th and our 10th! Given that we had never been there before and do not speak the language, I can’t imagine having the same experience if I planned this myself (which I usually do!). Even when there was a strike that shifted our plans last second Lucie figured it out and was so accommodating.

Hotel Review
Terrass Hotel 4*
Paris

The hotel was very cute and in a nice location.

Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Reviewed on Oct 31, 2022

I am so glad that you and your husband had a great time in France, especially since it was such a special celebration. I hope the photo session went well and that you have wonderful souvenirs of this trip thank to them.

Amazing honeymoon in France!
France | Sep 28 - Oct 13, 2022

Nicole
Nicole R.
Sylvania, OH | Reviewed on Oct 24, 2022

Our honeymoon in France was incredible! I would highly recommend 1) working with Valentine to plan the best trip & activities, 2) going to France in September/October, the weather was beautiful!
Valentine helped us plan the best trip, we had a great mix of short and long tours, skip the line tickets, wine tastings, and self exploration days. All of the tour guides were fantastic. Valentine also prebooked us tickets for trains and transportation when we needed it, which helped make moving... read more

Our honeymoon in France was incredible! I would highly recommend 1) working with Valentine to plan the best trip & activities, 2) going to France in September/October, the weather was beautiful!
Valentine helped us plan the best trip, we had a great mix of short and long tours, skip the line tickets, wine tastings, and self exploration days. All of the tour guides were fantastic. Valentine also prebooked us tickets for trains and transportation when we needed it, which helped make moving city to city a lot easier. We stayed in Nice (3 nights), Saint Remy de Provence (3 nights), Annecy (2 nights), Colmar (3 nights), and Paris (4 nights). The only thing we wish we could have changed would be to stay another week longer! (-:

Activity Reviews
Iconic Full day Tour in Alsace from Colmar
Colmar
Quality of Experience
Guides, Drivers and Staff
Transport
Versailles Full Day bike tour
France
Quality of Experience
Guides, Drivers and Staff
Noel was a great guide!
Transport
Art and Architecture tour in Chic Vineyard
Aix-en-Provence
Quality of Experience
Guides, Drivers and Staff
Transport
Avignon and Pope's Palace walking tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
Wine tasting at Chateau La Nerthe in Chateauneuf-du-Pape
Chateauneuf du Pape
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Nov 15, 2022

Bonjour Nicole,
Thank you so much for your detailed review. It was a pleasure go organize your beautiful trip to France!
We would be delighted to welcome you in an other region of France.
Have a good day,
Valentine

Lucas Gephardt and his staff at Mobee International were amazing
France | Oct 1 - Oct 15, 2022

Charles
Charles H.
Atlanta, GA | Reviewed on Oct 20, 2022

Lucas Gephardt and his staff at Mobee International in Lyon, France, customized a fantastic 15-day vacation for my wife and me. We had a wonderful trip from Paris to Dijon, Beaune, Lyon, Avignon, and finally, Nice. They were very personable and attentive throughout the entire brainstorming and planning process, which helped us develop a truly customized trip specific to us. More importantly, they were available every step of the way during our trip! Lucas would call our driver from... read more

Lucas Gephardt and his staff at Mobee International in Lyon, France, customized a fantastic 15-day vacation for my wife and me. We had a wonderful trip from Paris to Dijon, Beaune, Lyon, Avignon, and finally, Nice. They were very personable and attentive throughout the entire brainstorming and planning process, which helped us develop a truly customized trip specific to us. More importantly, they were available every step of the way during our trip! Lucas would call our driver from the airport to make sure we were picked up and comfortable. He would call the hotels before our arrival to ensure rooms were ready for early check-in. We could text him during our trip and tell him how our trip was going. He even would call my cell phone periodically to check in on us. We never had that experience with any other travel agency! Lucas and his team made us feel very comfortable with no worries. Everything was coordinated perfectly (car service, tours, trains, and our hotels). Everything came together exactly as discussed and documented in their extensive travel book provided for us (with phone numbers, addresses, times, summaries, etc…).

Our trip included many moving parts, tours, and 5 different cities. All of them were good, some better than others. Only one tour, the Latin Quarter Gourmet Food Tour was our least favorite (too much walking and looking and not enough eating), however, all the other tours and guides were very good. We traveled by high-speed train from Paris to Dijon to Lyon to Avignon to Nice (I would not do it any other way … but next time will bring much less luggage). Our tours included:
- Versailles (we arranged this ourselves at the last minute)
- Loire Valley and several Chateaus (with wine tasting)
- 2-hour private tour of the Louvre (our guide was brilliant and excellent)
- Latin Quarter Gourmet Food Tour (too much walking and not enough eating)
- Paris River Dinner Cruise (amazing….1st class all the way)
- Wine Tour in the Burgundy (Beaune) … fantastic wine…found several new favorites
- Beaujolais Wine Tour from Lyon (gorgeous countryside…lovely wine)
- Chateauneuf du Pape wine region tour (my new favorite wine…amazing)
- All of Provence in One Day (8+ hours of touring Provence was wonderful..great guide)
- Half-day tour of Cannes, Antibes & Saint-Paul de Vence (very enjoyable wonderful scenery)
- Half-day tour of Monaco, Monte-Carlo, Eze, La Turbie (Tour was very good, but we did not like the guide…we experienced long periods of silence from him…strange guide…however the scenery was lovely and we enjoyed walking around the stops)

Our Hotels were all 5 stars (except for one, which was 4 stars). We enjoyed every hotel. Every hotel took a special interest in our names, schedules, and comfort.,..it was nice to be pleasantly welcomed every day by all the staff at all the hotels. I will think twice about staying at an American chain in the future. Breakfast was included at every hotel, and they did not disappoint. It was worth every penny. A few times, we could not make it to breakfast because we had to leave early for a tour or a train, but something to think about in the future. We did enjoy the deluxe American-style buffet breakfast most mornings which allowed us to skip lunch some days.

Oh, did I mention that we were in France and do not speak a word of French? Lucas and his team ensured all our guides, driver, and tours were in English!

Okay, I feel like I have rambled on. I hope this gives you a sense that we had a lot going on for the 15 days of vacation, and Lucas and his team at Mobee Int’l made everything happen and coordinated everything, and kept checking on us during our trip. The whole trip was flawless.

One word of advice to everyone - Pack half of the stuff you think you need and make sure you have time to sit at a cafe every day and have a drink or a coffee and watch life. We did, and it made a world of difference.

Hotel Reviews
Hôtel Oceania Le Jura Dijon
Dijon

While this is only a four star hotel, the staff were wonderful and very friendly. Roman greeted us everyday and made us feel like we were old friends visiting. The room was very big, but the furniture was a bit sparse and plain. However, the shower was one of the best. Breakfast was good.

Authenticity & Character
Hotel was loverly but definitely on the sparse simple side for accommodations. Nice large room.
Location
Walking distance from the train. The Tram stop was right in front!
Staff
Everyone was super friendly and warm greeting, especially Roman.
Cleanliness & Comfort
Very clean. No problems.
Intercontinental Lyon Hotel Dieu, an IHG Hotel
Lyon

Amazing hotel. Used to be hospital and felt like we were staying in a museum (people were touring the grounds because there was so much to see and look at). Location was excellent and the food was excellent.

Authenticity & Character
Really an amazing hotel to walk around the grounds…lots of culture and shopping and restuarants
Location
Perfect location for everything
Staff
Everyone was very helpful and friendly
Cleanliness & Comfort
Hotel Le Negresco
Nice

Le Negresco was the cherry on top of all the amazing hotels we stayed out. This hotel should be rated a 6 star. Everything was 6 stars. The chef and restaurants continue to demonstrate why they are Michelin starred (food was amazing at both restaurants we are at). We declined breakfast here because we had too many early morning tours and late night dinners, but I am guessing it would have been magnificent.

Authenticity & Character
Gorgeous property filled with art. Elevator is vintage and like nothing we have seen before.
Location
You are steps away from the beach! It does not get any better.
Staff
Very professional
Cleanliness & Comfort
Spotless everywhere.
5* Hotel Napoleon Paris
Paris

5 star hotel that made us feel very welcomed. Very nice staff, bar, restaurant. Accommodations were fantastic. Location was excellent. Breakfast was one of the best. We plan to return here in the future.

Authenticity & Character
Fantastic decor
Location
Walking distance to the Arc de Triumph
Staff
Knew us by name. Excellent recommendations for dinner
Cleanliness & Comfort
Very clean
La Mirande
Avignon

Such a different hotel located in the center of the center. We felt like we were transported back in time staying in a very classy vintage hotel from the past. Everything was wonderful and very victorian. We enjoyed taking pictures of everything. Breakfast was excellent. We did not enjoy the dinner as much and recommend some of the local restaurants. We felt our dinner was luke warm and mediocre service.

Authenticity & Character
This was the most authentic of all the hotels we stayed. Everything was well maintained and vintage. Bring your camera.
Location
We were literally in the center of the center. You could not ask for a better location. Super quiet!
Staff
Everyone was wonderful
Cleanliness & Comfort
Excellent.
Activity Reviews
All of Provence in One Day
Avignon

This was basically two half day tours back to back. The first half was just myself and my wife which was fantastic. Our tour guide Leigh was fantastic and we really enjoyed the tour. At 2 pm we went back to Avignon and picked up 6 more people and we toured the other side of Provence (with the Roman Aqueducts). While both tours were interesting and educational, we preferred the morning touring more than the the afternoon session. Nonetheless, it was a long and enjoyable day.

Quality of Experience
Guides, Drivers and Staff
Leigh was lovely and very personable. Shared a lot of information and answered lots of questions.
Transport
Comfortable 10 person van
Private Afternoon visit at Le Louvre
Paris

Our personal tour guide Roberto was fantastic. He was extremely educated and knowledgable and provided us a 2 hour education where he focused us on the most important works in the Louvre (he was also very witty). He kept us moving and we covered a tremendous amount of the Louvre in just 2 hours. After we exited the Louvre, Roberto was not done. He took pictures of us and then insisted we see the gardens of the Louvre (which were amazing). Still he is was not done! He walked us to our restaurant and made sure we were safely seated and comfortable. We highly recommend this tour and we highly recommend Roberto!

Quality of Experience
Condensed experience to see the most notable pieces of art
Guides, Drivers and Staff
Roberto was fantastic
Transport
Was not included….but Roberto walked us everywhere
Visit the Loire Valley!
Paris

This was an excellent way to spend a day. Each chateaux was unique and fantastic. The scenery was magnificent. We took an enormous amount of pictures here. Our driver was excellent and very personable. We enjoyed this all day trip in a small comfortable van. There was a wine tasting included but it was not great. Still, we did sample a little wine of the valley, but nothing memorable (however, this was not the focus of the tour) and it was a very minimal amount of wine.

Quality of Experience
The whole experience and seeing the country side outside of Paris was lovely.
Guides, Drivers and Staff
We really enjoyed our guide. He made the trip better.
Transport
Comfortable van for 10 people
Paris Dinner Cruise
Paris

We had first class accommodations and they were well worth it. This was a fantastic way to say goodbye to Paris. The food was fantastic and so was the service. The scenery was amazing. We completely enjoyed the dinner cruise and we enjoyed talking to the people around us. Also, we were able to enjoy the excitement of so many people getting engaged during the dinner cruise (lots of cheering all over the ship).

Quality of Experience
Service and food was outstanding
Food
So much food and so much wine (we could not finish everything!)
Guides, Drivers and Staff
Excellent staff
Transport
Wonderful ships
Charm Day
Dijon

I have no idea why this is called “Charm Day”. It is a 1/2 day wine tour of Burgundy. We enjoyed this tour but thought things could be a little better (tour guide was not the greatest, but not terrible, wineries were just okay). Enjoyed seeing the country side and learning more about the wine and the region. Would have preferred better wineries to visit. The amount of wine poured was minimal. Would have preferred larger pours of wine (it is a wine tasting tour). We spent an hour in the town of Beaune which was all we needed…glad we did not stay in Beaune longer….rather be in Dijon.

Quality of Experience
1st winery was okay….2nd winery was just mediocre….touristy
Guides, Drivers and Staff
Guide was just okay…..not as good as other guides…needs to be more personable to all guests?
Transport
Standard 10 person van
Welcome to Lyon
Lyon

We spent this first day in Lyon on a self guided tour of Lyon. There was nothing organized for this event. The city was very crowded and all the shops were closed. There was huge festival going on so the old town was very crowded.

Quality of Experience
This was a self guided tour
Beaujolais Tour & Wine Tasting
Lyon

We enjoyed our guide and this tour. The scenery was amazing. The wine was interesting but the education was better. We enjoyed how the guide provided our first tasting in a picnic environment in the fields looking over the valleys. The only negative is how minimal the wine samples were. We are on a wine tasting tour. Pour larger tastings….

Quality of Experience
We enjoyed our first tasting of wine in a picnic setting over looking the valley. We enjoyed that the guide provided each of us with a delicious croissant in the morning.
Guides, Drivers and Staff
Friendly, knowledgable and personable
Transport
An afternoon in Châteauneuf du Pape
Avignon

Our tour guide Remy was very good and we enjoyed this tour. Châteauneuf du Pape is now one of my new favorite wines!!!! I enjoyed the wineries and their wineries. We learned a lot about this region.

Quality of Experience
The wine was excellent.
Guides, Drivers and Staff
We enjoyed Remy as he was very personable.
Transport
Standard 10 person van
Monaco | Monte-Carlo | Eze | La Turbie
France

Our tour guide was probably the worst. He was arrogant and did not talk for the first 30 minutes of the van ride. I almost asked him to pull over so I could get out and call an uber. However, we stuck with it and eventually he started talking…minimally. We enjoyed seeing the sites, although our guide provided the bare minimal information. We never got out of the van at Eze or La Turbie and literally had see them from the side of the road from inside the van. The other passengers did not speak English so not a lot of conversation for 4 hours. We were taken to a perfume factory tour where we spent much too much time and then were given the sales speal to buy perfume. I thought we spent too much time here and it was a tourist trap.

Guides, Drivers and Staff
Driver was very arrogant. Could not wait to get away from him. Sad experience for our last tour, however every other driver was fantastic.
Transport
Stuck in the back of 10 person van with people who did not speak English was not enjoyable.
Cannes, Antibes, & Saint-Paul de Vence
France

We enjoyed this tour. Our guide provided a tremendous amount of information and talked the entire time about interesting facts during our trip. We enjoyed seeing Cannes and taking pictures (we even snuck into the Channel store across the street briefly). We enjoyed the food market and walking along the water at Antibes, Saint-Paul de Vence was very interesting seeing this Medieval castle.

Quality of Experience
Nice half day tour
Guides, Drivers and Staff
Our tour guide was lovely, although sometimes difficult to understand her, but she repeated herself
Transport
Comfortable 10 person van
Latin Quarter Gourmet Tour
Paris

I would not recommend this tour. There was too much walking from shop to shop buying small pieces of food for a lunch later. At one point, I almost left the tour because we just kept window shopping. The guide also was difficult to understand and she was 15 to 20 minutes late. The tour concluded in a small wine tasting bar where the food was served on paper plates with crappy utensils (and we never had any chairs so we walked and stood for 4 hours). The guide was not cognizant about bathrooms or rests and just kept walking expecting everyone to keep up with her and we could not even hear what she was saying (not understand her). We left early and went to lunch.

Quality of Experience
Guides, Drivers and Staff
Transport
Walking only
Local specialist: Lucas GEBHARDT
Lucas
Lucas GEBHARDT
Local specialist in Lyon | Reviewed on Nov 30, 2022

Dear Charles,

Thanks a lot for this amazing review and feedback! which is really special for us. You've been an amazing traveller and it's been a pleasure to discuss with you and build your program from day 1.

We want more traveler like you ! :)

Me and the Mobee team are very happy to read that you had a pleasant stay in France and that everything went as you expected.

We thank you for traveling with Mobee International and look forward to your next custom trip to France or Europe!

Lucas

Joel was outstanding both in helping us plan ...
France | Sep 15 - Oct 16, 2022

D
Don J.
La Vergne, TN | Reviewed on Oct 20, 2022

Joel was outstanding both in helping us plan and all that he planned for us read more

Joel was outstanding both in helping us plan and all that he planned for us

Hotel Reviews
La Cour Sainte Catherine B & B
Honfleur
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Castel Guesthouse B & B
Bayeux
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel de l'Univers
Saint-Malo
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Clos de la Commanderie B&B
Amboise

Tebow was an excellent host. The property was a great plac to stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quality Hotel Bordeaux Centre 3*
Bordeaux
Location
Staff
Cleanliness & Comfort
Les Jardins du Porche Apartments
Sarlat-la-Canéda
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de l'Horloge
Avignon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Relais & Châteaux Georges Blanc Parc & Spa
Vonnas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Caserne Chanzy Hotel & Spa, Autograph Collection
Reims
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Jeanne D'Arc Le Marais
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Pays d'Auge
France
Quality of Experience
Guides, Drivers and Staff
Transport
Private Guided Tour of Mont Saint Michel (Self Drive)
France
Quality of Experience
Guides, Drivers and Staff
Transport
Private tour of Saint-Malo
Saint-Malo
Quality of Experience
Guides, Drivers and Staff
Transport
Half-day private tour Dinan and St-Suliac
Saint-Malo
Quality of Experience
Guides, Drivers and Staff
Transport
Chambord, Chenonceau & Lunch at the Château - Full Day
France
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-guided visit of Le Chateau Clos Lucé
France
Quality of Experience
Guides, Drivers and Staff
Transport
Villandry, Azay-Le-Rideau & Vouvray wine tour - Full Day
France
Quality of Experience
Guides, Drivers and Staff
Transport
Landmarks of Bordeaux
Bordeaux
Quality of Experience
Guides, Drivers and Staff
Transport
Wine in the City (Private Tour)
Bordeaux
Quality of Experience
Guides, Drivers and Staff
Transport
Saint-Emilion Afternoon Wine Tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Reviewed on Oct 24, 2022

Hi Don,
Thank you so much for having taken the time to post your review following to your trip in France. It was truly a challenge for us to make this 1 month adventure a full success and I'm glad to see that we have met your expectations. I'm happy to see also that you could attend the cooking class in Dordogne that I had suggested to you. Sara from le Chevrefeuille sent to me a message saying that her team really loved to work with you !
Thanks again for your trust in Kim Kim
Best
Joel

Lise did a wonderful job of creating a Paris ...
France | Oct 11 - Oct 18, 2022

Rhoda
Rhoda M.
Houston, TX | Reviewed on Oct 20, 2022

Lise did a wonderful job of creating a Paris adventure that has been totally fabulous! Our hotel, LeSix, was perfect in every way - friendly staff, wonderful breakfast, and comfortable room located close to everything we wanted in the 6tharr. Thomas, our pickup & delivery to the airport was polite, friendly and truly an expert driver!

We were more than pleased to discover we had personal tours on four occasions - the Sainte Chapel and Notre Dame (David), the Louvre (Ellen), the Gourmet... read more

Lise did a wonderful job of creating a Paris adventure that has been totally fabulous! Our hotel, LeSix, was perfect in every way - friendly staff, wonderful breakfast, and comfortable room located close to everything we wanted in the 6tharr. Thomas, our pickup & delivery to the airport was polite, friendly and truly an expert driver!

We were more than pleased to discover we had personal tours on four occasions - the Sainte Chapel and Notre Dame (David), the Louvre (Ellen), the Gourmet Food Tour (Barbara) and our drive out to Monet’s home & gardens (Jean) were ALL BEYOND AMAZING. Each and every guide was personable and very knowledgeable.

We actually had a second tour with Ellen, Covered Passages, where there were only four in our group. What made all of these adventures EXTRA SPECIAL is the fact that each tour became totally unique to our expectations. WE LOVED EACH AND EVERY ONE!

Our trip out to Versailles was fun but, quite honestly, after so much individualized attention earlier in the week - we were spoiled and the large weekend crowds were a bit off-putting even though our particular group only had 15. The day was still memorable!

Our culminating adventure was a dinner cruise on the Seine. THIS was the perfect way to wrap up our first trip to Paris. The cruise included a window view, delicious food, a variety of champagne and wines, impeccable service all with lovely tunes provided by talented musicians and a singer. While we did not, dancing was enjoyed by many.

Would we use Kim-Kim services again? ABSOLUTELY, without a doubt. We had never used any such services on our previous travels and I was a bit reluctant to move in this direction of unknown waters (for us) BUT Lise with Kim-Kim did a fabulous job of tending to even the smallest of details, checking in at various points and insuring things were proceeding as planned.

Eight days of great fun - ALL without a hitch, no cancellations, no mix ups, no changes! We had a most memorable FIRST experience in Paris and look forward to making more travel adventures in the future with Kim-Kim assisting. Thank you!

Hotel Review
Hotel Le Six
Paris

Friendly staff, wonderful breakfast spread and comfy, clean room - with easy access to all our activities. THIS was a WIN-WIN on all counts!

Authenticity & Character
CLEAN, friendly & comfy!
Location
Easy access to attractions and a variety of cafes for dining.
Staff
ALWAYS polite, friendly and helpful on all counts!
Cleanliness & Comfort
PERFECTION!
Activity Reviews
Cheese and wine tasting in a Parisian cellar in the Marais
Paris

WOW! We thoroughly enjoyed this activity. Agate (Agatha) did a wonderful job of explaining the variety of cheeses, their regions and processes gif production. She also brought in a wonderful assortment of wines for pairing. Terrific! My hubby actually now enjoys wine a bit more than before.

Quality of Experience
Everything!
Guides, Drivers and Staff
Staff was friendly, polite, personable and the drivers all showed a special expertise that helped us arrive SAFELY and on time!
Transport
EXPERT driving skills were quite evident and appreciated!
Latin Quarter Gourmet Tour
Paris

This experience was good and we’d do it again BUT, if done in the future, we’d put a couple days between the wine/cheese pairing with this tour because much of the food tour was focused on wine & cheeses so it pretty much repeated what we had done the night before. We still enjoyed all the knowledge shared by Barbara!

Quality of Experience
Guides, Drivers and Staff
Dinner cruise on the Seine (Privilege Service included)
Paris
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Notre Dame and Sainte Chapelle
Paris

David was a wealth of information. We loved every bit of our time together!

Quality of Experience
Guides, Drivers and Staff
Transport
Eiffel Tower Summit Tickets
Paris
Quality of Experience
Guides, Drivers and Staff
Mysteries of the Louvre
Paris

WOW! Ellen certainly knew the history and made this experience more like a grand story telling session…bringing with it the depths of history. She was very well versed in all the historic details!

Quality of Experience
Guides, Drivers and Staff
19th Century Covered Passages
Paris

Unique experience with an interesting story behind it!

Quality of Experience
Guides, Drivers and Staff
Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)
Paris

For a bus trip, this was a good day…well organized and paced.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner show at the Moulin Rouge
Paris

Moulin Rouge is a unique experience but they pack you in like sardines do comfort was NOT a concern to the proprietor - it was tight, stuffy and NOT friendly for an easy exit. Dancers were talented…lighting was quite a glare & somewhat blinding for the audience.

Quality of Experience
Guides, Drivers and Staff
Wait staff was efficient considering their working conditions.
Local specialist: Lise Troulier
Lise
Lise Troulier
Local specialist in Lacenas, near Lyon, France | Reviewed on Nov 12, 2022

Bonjour Rhoda and Merlin,

Thank you so much for having taken the time to write such a detailed and enthusiastic feedback upon your trip in France. I really appreciate ! These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners (your feedback concerning the Moulin Rouge is for example very helpful).

It was a delight to organize your itinerary and It seems as though you made wonderful memories... read more

Bonjour Rhoda and Merlin,

Thank you so much for having taken the time to write such a detailed and enthusiastic feedback upon your trip in France. I really appreciate ! These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners (your feedback concerning the Moulin Rouge is for example very helpful).

It was a delight to organize your itinerary and It seems as though you made wonderful memories here in France! I hope you will come back to see us again. There is so much to see in France.

Thanks again for your trust in Kim Kim and in our team !
All the best
Lise

Occitanie
France | Oct 11 - Oct 18, 2022

P
Pam B.
Missoula, MT | Reviewed on Oct 19, 2022

We asked for an active trip and our specialist delivered. We had several zoom calls to set up the framework for our trip. She put together exactly what we asked for. We had great hikes and visits to Albi, Carcasonne and Mirapoix with our guide Olivia. Our tasting tour with Jessica was fun and informative and our bike ride around Toulouse was fun. Definitely a great trip. read more

We asked for an active trip and our specialist delivered. We had several zoom calls to set up the framework for our trip. She put together exactly what we asked for. We had great hikes and visits to Albi, Carcasonne and Mirapoix with our guide Olivia. Our tasting tour with Jessica was fun and informative and our bike ride around Toulouse was fun. Definitely a great trip.

Hotel Review
Hôtel Albert 1er
Toulouse
Authenticity & Character
Location
Easy to walk to many areas of Toulouse
Staff
Cleanliness & Comfort
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Jan 18, 2023

Bonjour Pam,
Thank you very much for your review!
I happy to read that you spent a great time in Occitania.
See you soon in France,
Valentine

Incorporated motorsports interest that I had ...
France | Oct 7 - Oct 16, 2022

Lester
Lester S.
Singapore | Reviewed on Oct 18, 2022

Incorporated motorsports interest that I had with a rental car experience + a circuit experience at Paul Ricard.
All places that were mentioned of interest were incorporated into the trip plan. read more

Incorporated motorsports interest that I had with a rental car experience + a circuit experience at Paul Ricard.
All places that were mentioned of interest were incorporated into the trip plan.

Hotel Reviews
Hôtel Lorette - Astotel
75009

Safe, clean, decent breakfast, good location.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Residhome Nice Promenade
Nice

Large space, good location a street away from beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Circuit Experience : Ferrari F8 Tributo (6 laps)
Nice

A little short, but good. Was mistaken that it was the big circuit.

Quality of Experience
Guides, Drivers and Staff
Transport
Great cars and instructors
Monaco | Monte-Carlo | Eze | La Turbie
France

A little short for time in Monaco.

Local specialist: Lucas GEBHARDT
Lucas
Lucas GEBHARDT
Local specialist in Lyon | Reviewed on Oct 19, 2022

Hello Lester,

Thank you for your feedback, which is very important to us. We are very happy that you had a pleasant stay in France and that everything went as you expected. We will be sure to let our team know how hard we worked on your project.

We thank you for traveling with Mobee International and look forward to your next custom trip to France or Europe!

Lucas

Superb knowledge, excellent collection of activities and guidance
France | Oct 3 - Oct 12, 2022

J
Jodi C.
Mechanicsburg, PA | Reviewed on Oct 14, 2022

I typically love to research and plan trips, but I felt overwhelmed with Paris/Burgundy. KimKim connected us with Stephen and Valentine of Objectif France and they were a boon in advising, organizing and setting up our itinerary. This trip had to be post-poned in April 2020 to Oct 2022 due to pandemic. It was worth the wait. We enjoyed Fabio's walking tour of Montemarte, the Eiffel Tower at night, a personal tour of the Louvre (forgot the guide's name but she was very knowledgeable and... read more

I typically love to research and plan trips, but I felt overwhelmed with Paris/Burgundy. KimKim connected us with Stephen and Valentine of Objectif France and they were a boon in advising, organizing and setting up our itinerary. This trip had to be post-poned in April 2020 to Oct 2022 due to pandemic. It was worth the wait. We enjoyed Fabio's walking tour of Montemarte, the Eiffel Tower at night, a personal tour of the Louvre (forgot the guide's name but she was very knowledgeable and allowed us to hit the highlights within 2 hours), a half-day trip to Versaille (Corinne is a great guide), and a splendid trip on train to Beaune (Burgundy) for a wine tour and 2 nights in that old, quaint, country town (Alexi from Safari Tours was a delight and very informative). We have many fond memories thanks to these fine folks.

Hotel Reviews
Mercure Paris Montmartre Sacré-Coeur
PARIS

Rooms are a nice size. Bathrooms include a separate water closet from the shower/sink area. The beds are comfortable. The windows open to a degree which is nice to let a breeze in or the city sounds. The breakfast is terrific, bountiful and tasty. The maid and restaurant staff are amazing and pleasant. Front desk workers were helpful too.

Authenticity & Character
Modern
Location
Close to Montemarte and a lot of restaurants within a few blocks
Staff
restaurant staff are top-notch
Cleanliness & Comfort
maid was super friendly and accommodating
Abbaye De Maizieres
Beaune

WARNING: Before you fall in love with this historic building be warned that there is no way up except for stairs--and they are spiral and somewhat uneven in footing; and there are an additional steep stairway to the loft bedrooms . This old abbey is absolutely gorgeous and rich with history. You will see the proprietors did an amazing job with the conversion--keeping the structure intact and building the rooms/walls around it. There's a quaint courtyard to use for fresh air and a swimming pool. The rooms are clean and the bathroom is modern. The breakfast is delightful and the people are terrific. Aimee at the front desk it superb and was very helpful even when I could not get into my suitacase. I recommend if you are not intimidated by the stairs (think about this because you will want to partake in the wine).

Authenticity & Character
10 stars if I could -- nothing else like it
Location
Easy to walk to everything--restaurants and hospice museum
Staff
10 stars if I could -- just the best
Cleanliness & Comfort
Clean and comfortable - above average
Hôtel Jardin de Cluny
Paris

What a cute place with friendly staff, a nice breakfast in a good location. This hotel was recently remodelled and was very nice with a lot of garden-like character. Some of the photos on the website got me scared that it would be too floral but it was tastefully done and the -2 floor where they serve breakfast is very cool--smeared old stone with modern decor. The location is close to a lot on the left bank.

Authenticity & Character
For a city hotel the rooms are spacious and unique
Location
Less than a block from St. Germaine. Walking distance to Notre Dome, Pantheon, shops and restaurants.
Staff
Nice, friendly staff, especially in the restaurant
Cleanliness & Comfort
Top notch! We felt very comfortable.
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Jan 13, 2023

Bonjour Jodi,
Thank you so much for your kind feedback!
I was a pleasure for Stephen and me to organize your trip to Paris & Burgundy. A real mix of our capital treasures and the lovely countryside.
See you very soon in France or in Europe,
Valentine

Paris did not Disappoint!
France | Oct 1 - Oct 7, 2022

R
Robin M.
Birmingham, MI | Reviewed on Oct 12, 2022

Thank you to Josee (and Joel and Valentine) for the amazing trip to Paris! Josee was very receptive to our wants and responsive to all questions. She was also able to maintain our budget without any sacrifices. The trip went off without a hitch, thanks to Josee and kimkim! read more

Thank you to Josee (and Joel and Valentine) for the amazing trip to Paris! Josee was very receptive to our wants and responsive to all questions. She was also able to maintain our budget without any sacrifices. The trip went off without a hitch, thanks to Josee and kimkim!

Hotel Review
Hotel Pullman Paris Tour Eiffel
Paris

Beautiful 4 star hotel very near the Eiffel Tower (some rooms have a view of the Tower). Modern and clean, attentive staff and lovely bar/restaurant. Rooms was not huge, but it was well-appointed (could have used a dresser, but we made do).

Authenticity & Character
It was a modern hotel so not a lot of authenticity
Location
so close to the tower and several cafes.
Staff
receptive and friendly
Cleanliness & Comfort
hotel was very clean, but room lacked a dresser or any drawers whatsoever
Activity Reviews
Eiffel Tower Summit Tickets
Paris

I wasn't sure I could stomach going all the way to the summit, but I did and it was lovely. We went at night and the view was incredible. Dress warm!

Skip the line visit of the Louvre with audioguide (tickets only)
Paris

Our timed tickets were for 10:00; I suggest going either early in the morning or late in the afternoon. We didn't really use the audioguide.

Dinner show at the Moulin Rouge
Paris

Fun show, good food, attentive staff

Dinner cruise on the Seine (Privilege Service included)
Paris

Food was excellent, staff was attentive, entertainment was good, view was amazing

Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Reviewed on Dec 28, 2022

Bonjour Robin!
I am thrilled that the organization of your trip met your expectations and that you had an amazing time in Paris!
Thanks again for your trust in Kim Kim and in our team !
Josée

Our two week trip to Paris, Bayeux, St Remy d...
France | Sep 20 - Oct 3, 2022

T
Tom F.
Wadsworth, OH | Reviewed on Oct 10, 2022

Our two week trip to Paris, Bayeux, St Remy de Provence and Nice France was wonderful thanks to our local specialists Valentine and Sophie. Our trip was delayed 2 years due to covid but was worth the wait. All of our tours and guides were very good and easy to understand. Our D-Day, US beaches tour guide, Lucy was especially good at making us feel what it was like for our soldiers on the beaches.

Overall, everything went very smoothly and according to our very detailed daily agenda. ... read more

Our two week trip to Paris, Bayeux, St Remy de Provence and Nice France was wonderful thanks to our local specialists Valentine and Sophie. Our trip was delayed 2 years due to covid but was worth the wait. All of our tours and guides were very good and easy to understand. Our D-Day, US beaches tour guide, Lucy was especially good at making us feel what it was like for our soldiers on the beaches.

Overall, everything went very smoothly and according to our very detailed daily agenda. There were a few very minor glitches mainly caused by miscommunication. When I contacted Valentine she quickly responded and resolved the issues. The four of us travelling together agreed that Valentine made sure our trip was memorable. We highly recommend Kimkim for their attention to detail and communication with us during our trip when needed.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Jan 13, 2023

Bonjour Tom,
Thank you so much for your feedback. Of course, it worth the wait, your pictures are lovely, love it!!!
I wish you many trips in 2023, and see you soon in France,
All the best,
Valentine

We had a great time. The hotels were great,w...
France | Sep 20 - Oct 3, 2022

M
Margaret P.
Kingsport, TN | Reviewed on Oct 04, 2022

We had a great time. The hotels were great,wonderful breakfasts, super tours with warm and informative guides, the drivers were on time and added so much to our knowledge of the different areas we toured. Andy, Margaret Palko read more

We had a great time. The hotels were great,wonderful breakfasts, super tours with warm and informative guides, the drivers were on time and added so much to our knowledge of the different areas we toured. Andy, Margaret Palko

Hotel Review
Hotel Basile
Paris

Wonderful staff and management that made us feel like a part of their family. The breakfast was delicious, the rooms were great, and their advice so helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Bayeux
Quality of Experience
Guides, Drivers and Staff
Transport
Versailles Palace and Gardens private tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
Montmartre Local Gastronomy Tour
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Saint Rémy de Provence
Saint Rémy de Provence
Quality of Experience
Guides, Drivers and Staff
Transport
Villages and Markets of the Luberon
France
Quality of Experience
Guides, Drivers and Staff
Transport
Monaco, Eze and La Turbie Tour small group tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
Mont-Saint-Michel Full day Tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
Guided walking tour in the Old Bayeux
Bayeux
Quality of Experience
Guides, Drivers and Staff
Transport
Eiffel Tower Summit Tickets
Paris
Quality of Experience
Le Louvre Private Tour
Paris
Quality of Experience
Guides, Drivers and Staff
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Jan 13, 2023

Hello Margaret,
Merci beaucoup for your kind feedback, I hope you enjoyed your experience in France. You definitely saw the best places from North to South. We would be happy to welcome you again in France,
Thank you again for trusting us in the organization of your trip,
Best,
Valentine

Tour of Normandy, Brittany and the Loire Valley
France | Sep 18 - Oct 2, 2022

Elizabeth
Elizabeth F.
Burlington, VT | Reviewed on Oct 04, 2022

Very positive experience. Glad we stayed in Honfleur. Accommodations were overall very good. One quirky place in St. Malo. The hosts in each place were welcoming.
Several places had very narrow spiral stairs so it wouldn’t fit for those less agile as you needed to carry your own suitcase. Sedric was our guide for Normandy. He was full of knowledge, patient and kind. He kept us on schedule to hear taps at the American cemetery. Visit to the vineyard and wine tasting was delightful. Jean... read more

Very positive experience. Glad we stayed in Honfleur. Accommodations were overall very good. One quirky place in St. Malo. The hosts in each place were welcoming.
Several places had very narrow spiral stairs so it wouldn’t fit for those less agile as you needed to carry your own suitcase. Sedric was our guide for Normandy. He was full of knowledge, patient and kind. He kept us on schedule to hear taps at the American cemetery. Visit to the vineyard and wine tasting was delightful. Jean Pierre was very knowledgeable and outgoing. The Sixt car rental went smoothly and nice driving Peugeot.

Hotel Reviews
Maison Angelus
Saint-Malo

This was the most difficult place we stayed. The husband of Christina’s, Julio, greeted us in his very cluttered entryway with many do nots. With their items on the narrow stairs, managing the suitcases was difficult. Julio would complain we shut the doors too loudly and with his room next to our friends, their “white noise” to sleep led him to lecture us the next t morning that she had used her hairdryer all night. Christina was very friendly. Breakfast was the most modest of any place we stayed. I will say the location was fantastic.

Authenticity & Character
Claustrophobic
Location
Near good restaurants and the beach walk to old town.
Staff
See above
Cleanliness & Comfort
See above
Le Domaine de Bayeux
Bayeux

This was a beautiful place near town but not right in the tourist traffic. The old hotel made for a cozy place for breakfast. We stayed in the newer very modern rooms with porch. Loved it.

Authenticity & Character
See above
Location
Near but not in town.
Staff
All very friendly.
Cleanliness & Comfort
See above
La Villa Garenne
Vannes

Very best breakfast that we had anywhere

Authenticity & Character
Beautiful rooms decorated with themes.
Location
Right on the edge of the old town.
Staff
Very willing to chat with you
Cleanliness & Comfort
Activity Reviews
Full-day Tour of D-Day Sites
Bayeux

See my notes at the beginning of this survey

Quality of Experience
See my notes at the beginning of this
Transport
Safe driver
Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France

Because our plane to Montreal left was rescheduled to a later time we wanted a later transport to the airport. It took four days, two texts and one phone call to get an answer.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ambre-Marie Miailhes
Ambre-Marie
Ambre-Marie Miailhes
Local specialist in Marseille | Reviewed on Oct 06, 2022

Bonjour Elizabeth,

I'm glad to read that you had a wonderful experience with your friends in France! It was a pleasure for me to design a personalized 15 days program. We take good care of selecting charming accommodations, passionate guides, and sympathetic partners.

Thank you for your detailed comments, that's very helpful for us!
A bientôt in France!

Ambre-Marie

Barcelona and marseille
France | Sep 13 - Sep 23, 2022

S
Suzanne S.
Manhattan, NY | Reviewed on Oct 01, 2022

Audrey and I planned this trip together over a period of a couple of months. She was responsive to my questions and requests in a timely and intelligent manner.
All arrivals and departures were handled with lovely attentive drivers.
We were traveling for 11 days in Barcelona and Marseilles with a 1 day stop in Sete, France.
In Barcelona we went on a tour of Montserrat with Vincent. He was a wonderful tour guide. Friendly , personable attentive, aware of the differences in his group of... read more

Audrey and I planned this trip together over a period of a couple of months. She was responsive to my questions and requests in a timely and intelligent manner.
All arrivals and departures were handled with lovely attentive drivers.
We were traveling for 11 days in Barcelona and Marseilles with a 1 day stop in Sete, France.
In Barcelona we went on a tour of Montserrat with Vincent. He was a wonderful tour guide. Friendly , personable attentive, aware of the differences in his group of people. We had a wonderful day with a group of people from many different places because Vincent made it enjoyable and informative.
In Sete we met Marc for a private food tour. It was one of the highlights of our trip. Marc was knowledgeable, informative and extremely personable.
On the whole this trip worked for two older women exploring 2cities in Europe.
We thank Audrey for assisting us in this adventure.

Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Reviewed on Oct 03, 2022

Dear Suzanne, dear Susin,

It was a great pleasure! I am glad you enjoyed your stopover in Sète. I hope you will come back for new experiences!
Kind regards, Audrey

Paris and Marseille
France | Sep 19 - Sep 25, 2022

Stacey
Stacey W.
Minneapolis, MN | Reviewed on Sep 29, 2022

Audrey did a phenomenal job planning our week in France. We were concerned that attempting to do Paris and the Provence region would be too ambitious, but it was not! Audrey truly listened to our desires and managed to plan a trip that was the perfect mix of seeing all the major landmarks, to small intimate tours that really captured the culture and flavor of Paris and Marseille. We had plenty of time to sit at cafes sipping some lovely French wine and taking it all in!
Another perk of... read more

Audrey did a phenomenal job planning our week in France. We were concerned that attempting to do Paris and the Provence region would be too ambitious, but it was not! Audrey truly listened to our desires and managed to plan a trip that was the perfect mix of seeing all the major landmarks, to small intimate tours that really captured the culture and flavor of Paris and Marseille. We had plenty of time to sit at cafes sipping some lovely French wine and taking it all in!
Another perk of doing travel this way was having all of our tickets in hand. No waiting to go to the summit of the Eiffel Tower, into the Louvre, or the Palace of Versailles. It was apparent that many spent hours in line at these key sights.
All of our travel guides were timely, professional, fluent in English and SO knowledgeable about the history of the areas we visited. A special thank you to Florence and LuLu who made our time in Marseille so perfect and customized! The food and wines we sampled, along with the breathtaking sights will never be forgotten!

Hotel Reviews
Hôtel Jardin de Cluny
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maisons du Monde Hôtel & Suites - Marseille Vieux Port
Marseille
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Discovery tour of Paris by vintage car
Paris

Such a fun way to see the major landmarks, however our guide was not fluent in English and struggled to relay much information or history of what we were seeing.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner at the Ciel de Paris restaurant
Paris
Quality of Experience
G
Food
Transport
Seine river cruise
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Food tour in Montmartre
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Marseille food tour
Marseille
Quality of Experience
Guides, Drivers and Staff
Transport
Cassis & Bandol Rosé Wine Tour
Marseille

Cassis was so charming! We had a wonderful tasting experience at two wineries!

Quality of Experience
Guides, Drivers and Staff
Florence is so knowledgeable about the region.
Transport
Visit of Luberon & the hilltop villages
France

Each village was so unique and so beautiful. We truly felt like we understood how people have lives and worked in these villages for centuries. Amazing experience!

Quality of Experience
Guides, Drivers and Staff
Florence is top notch! She truly got to know us and customized the experience for us!
Transport
Local specialist: Audrey Benezech
Audrey
Audrey Benezech
Local specialist in Montpellier | Reviewed on Sep 30, 2022

Dear Stacey,
It was a pleasure to organize this stay for you.
I am glad you enjoyed it.
Kind regards,
Audrey

Our experience of using KimKim was excellent ...
France | Sep 10 - Sep 21, 2022

Elizabeth
Elizabeth G.
United Kingdom | Reviewed on Sep 28, 2022

Our experience of using KimKim was excellent from start to finish. Everything was planned according to what we wanted. There are things that we have learnt from the experience and would ask for differently when we plan a holiday using KimKim again (which will most definitely do).
Thomas was always on hand and responded positively.
Le Clos des Pommiers Guest House - this was a beautiful guest house and ideal for our first night's stay. Although the hosts spoke little English they were... read more

Our experience of using KimKim was excellent from start to finish. Everything was planned according to what we wanted. There are things that we have learnt from the experience and would ask for differently when we plan a holiday using KimKim again (which will most definitely do).
Thomas was always on hand and responded positively.
Le Clos des Pommiers Guest House - this was a beautiful guest house and ideal for our first night's stay. Although the hosts spoke little English they were extremely welcoming and went out of their way to secure us a reservation for dinner.
Hotel Le Relais Saint Michel - although not the best hotel we can understand why it was chosen with its vicinity to Mont Saint Michel. Mont Saint Michel was certainly an experience not to be missed, if a bit touristy! The guided tour with Samuel was informative and he was extremely knowledgeable about the area. (It would have been useful to know that you needed a pin number to gain access to the hotel).
Hotel Le Sozo - this was a quirky hotel close to the centre of Nantes, which was a lovely town.
Hotel Anne d'Anjou - this was a lovely hotel in an excellent location. Saumur was an interesting town. The tour of the vineyards with Amelie was fascinating and it was definitely worth doing.
Le Folie Saint Julien Guest House - this was a lovely guest house and the hosts were welcoming, although the location was not ideal as going anywhere involved driving. The tour of the vineyards was not as interesting as the previous one, it felt more like an opportunity for selling wine.
Chateau Tour - this was one of the highlights of our tour. The tour guide Nicolas really made the tour come alive, he was one of the best tour guides I have ever come across.
Hotel Le Pommerais - this was the least favourite of our stays. The hotel wasn't great and nowhere near anywhere to either eat or have a stroll. Although the Le Folie Saint Julien wasn't in the best location, the charm of the accommodation made it worth it, Le Pommerais didn't have this. Also we visited Le Mans on a Monday and virtually everything was shut (not KimKim's fault as this is typical of French regional towns).
Grand Hotel Luxembourg - a great hotel in a perfect location. The tour of the Omaha Beach was inspirational, our only criticism was that it was geared towards Americans, but nonetheless we certainly learned a lot.
Overall this was an experience not to missed, ,the travel plan met what we had asked for (which was sketchy). In the future we will know to be more specific about our requirements.

Activity Review
Loire Valley: Châteaus de Chambord & Chenonceau
Amboise

The was the highlight of our tour of the Loire Valley. Our guide Nicolas really made the tour come alive. He was the best tour guide we have ever had the pleasure of meeting.

Quality of Experience
Guides, Drivers and Staff
Enthusiasm and knowledge of his subject
Transport
Local specialist: Thomas Heitzmann

Wonderful trip to France and Basque country
France | Sep 18 - Sep 25, 2022

L
Lisa C.
Purcellville, VA | Reviewed on Sep 26, 2022

Josee and Joel were incredibly helpful and organized. They always responded promptly when I had a question. I was very happy with the service and their recommendations. I would definitely use their service again in the future. read more

Josee and Joel were incredibly helpful and organized. They always responded promptly when I had a question. I was very happy with the service and their recommendations. I would definitely use their service again in the future.

Activity Reviews
Private Tour in the Medoc Wine Region
France

Excellent tour with A very knowledgeable guide. All of the Chateaux we visited were top notch.

Quality of Experience
Great choices of Chateaux
Guides, Drivers and Staff
Our tour guide Bogdan was amazing!
Transport
Landmarks of Bordeaux
Bordeaux

Very nice tour of the landmarks of Bordeaux. Tour guide was knowledgeable abd friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Wine Tour in Saint-Emilion
France

Lovely choices of Chateaux- tour guide was very knowledgeable and friendly, and flexible.

Quality of Experience
Guides, Drivers and Staff
Laura was great!
Transport
Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Reviewed on Sep 30, 2022

Bonjour Lisa!
What beautiful pictures! I relly appreciate you sending them! It seems as though you made wonderful memories here in France!
It was a delight to organize your itinerary and I hope you will come back to see us again. You still have the Beaujolais region to see :-) Merci for your feedback on the organization of your trip. Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Thanks again for your trust in Kim Kim and in our team !
Josée

We loved this trip. The planning was excelle...
France | Sep 2 - Sep 11, 2022

Margaret A.
Margaret A. S.
Hershey, PA | Reviewed on Sep 26, 2022

We loved this trip. The planning was excellent. We got to stay in places and do things we never could have done on our own. Our guides Julian , Gilles, Sophie and Claire were fun and very knowledgeable about the places and food. We only experienced one problem on our trip. The driver to take us from Lyon to the train didn’t show and we weren’t able to contact Valentine for assistance. We did appreciate the refund we received We would recommend kimkim to everyone. read more

We loved this trip. The planning was excellent. We got to stay in places and do things we never could have done on our own. Our guides Julian , Gilles, Sophie and Claire were fun and very knowledgeable about the places and food. We only experienced one problem on our trip. The driver to take us from Lyon to the train didn’t show and we weren’t able to contact Valentine for assistance. We did appreciate the refund we received We would recommend kimkim to everyone.

Hotel Reviews
La Ferme des Bélugues
Le Barroux
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Spencer and Karen are wonderful hosts. The location is something we didn’t expect and loved
Hôtel du Soleil & Spa 3*
St.-Remy-de-Provence

Great location We we’re able to access Aix, Avignon easily Staff very friendly and helpful Pool was great Breakfast delicious Rooms and bathrooms are a bit small and no elevators

Authenticity & Character
Location
St Remy Close to town Market on Wednesday is a must do
Staff
Cleanliness & Comfort
Fourvière Hôtel Lyon
Lyon
Authenticity & Character
Historic building
Location
Staff
Cleanliness & Comfort
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Jan 13, 2023

Hello Margaret,
Thank you very much for your review. It is lovely to read your comments, they are very important to us in order to improve our next trips.
We are sorry again for the private transfer issue, I am grateful that we could find a solution and refund you the amount of the service.
See you soon in France,
Best,
Valentine

A reassuringly smooth mother-daughter trip to France. ...
France | Sep 10 - Sep 18, 2022

A
Andi G.
Los Angeles, CA | Reviewed on Sep 26, 2022

I have so many great adjectives that I could use to describe this phenomenal trip. But smooth is probably the best one. Everything went smoothly; like clockwork. Every driver was prompt and on time to take us to our activities and to airports and train stations. Every guide that we had for our tours was amazing. Our bike tour with Marie was our favorite. It was a Marseille. The Full day tour of Nice with Hedgewig was also interesting and beautiful. . It was just so reassuring to know that all... read more

I have so many great adjectives that I could use to describe this phenomenal trip. But smooth is probably the best one. Everything went smoothly; like clockwork. Every driver was prompt and on time to take us to our activities and to airports and train stations. Every guide that we had for our tours was amazing. Our bike tour with Marie was our favorite. It was a Marseille. The Full day tour of Nice with Hedgewig was also interesting and beautiful. . It was just so reassuring to know that all of the details had been taken care of before our arrival in a foreign country. It was just a mother-daughter trip to a part of Europe that neither were familiar with. We felt safe knowing that all of our lodging, tours, transportation, and travel was taken care of in advance. Kim Kim is the only way to go when booking trips!

Hotel Reviews
Hotel Les Bords de Mer
Marseille

This hotel is iconic and absolutely breathtaking. The view was pristine. We were right on the water! You can’t get a better location for a beach vacation. The hotel staff went way above and beyond to communicate with us in English and to accommodate our every need. The Buffet breakfast each morning was superior and such a nice way to start each day. We would definitely stay in this hotel again.

Authenticity & Character
Very cool and historic iconic hotel. Lots of history there.
Location
This hotel was right on the ocean! I mean right on the ocean. Plus, it was far enough away from the busy port hub to be removed and quiet. But easily within walking distance of many great Marseilles locations.
Staff
The staff went way above and beyond to make us comfortable. They were so kind and patient with us and our poor French language skills.
Cleanliness & Comfort
Housekeeping kept the rooms absolutely immaculate. They were prompt and discreet. The air conditioning worked amazingly well! We were so comfortable. The beds were comfortable.
4* Hotel West End
Nice

This is an old hotel. Therefore, air-conditioning and Wi-Fi will be an issue. If you don’t care about that, this historic hotel is super cool and in a great location.

Authenticity & Character
Historic and iconic.
Location
Right on the promenade. Right on the water.
Staff
The staff went above and beyond to make us comfortable. We had to make a room switch in the middle of our stay. They made that happen in a smooth manner.
Cleanliness & Comfort
Air conditioning was a bust. That was kind of hard. Wi-Fi was also a bust. That was kind of hard. And the blow dryers were very unexpected. Like old 60s style with a hose hook to the wall and everything. Kind of a good history lesson I guess.
Activity Review
EBike Food Tour in Marseille
France

We loved this ebike tour. Our guide, Marie, was so authentic and informative. I loved her pride and enthusiasm about her beloved Marseille. She gave us so many great tips. She was patient with us in the beginning, as we were uncertain and inexperienced on E bikes. She was such a kind person and really connected with us on a personal level. She’s highly recommended!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Isabelle Voute

Gorgeous trip to Paris + South of France
France | Sep 10 - Sep 17, 2022

A
AARON M.
Golden, CO | Reviewed on Sep 22, 2022

Valentine did a great job in communicating with us in the mornings (as she is based in France). She picked beautiful boutique hotels with delicious breakfasts. We were very happy with her recommendations for tours and events to make our first visit to France incredibly memorable.

While in France, we felt like we were supported and in good hands if anything went awry (CDG strikes)

Lessons Learned:
- Pick half day excursions if you like to explore on your own. Full day tours are... read more

Valentine did a great job in communicating with us in the mornings (as she is based in France). She picked beautiful boutique hotels with delicious breakfasts. We were very happy with her recommendations for tours and events to make our first visit to France incredibly memorable.

While in France, we felt like we were supported and in good hands if anything went awry (CDG strikes)

Lessons Learned:
- Pick half day excursions if you like to explore on your own. Full day tours are fantastic but although they don't last 12 hours it will fill up your day.

Hotel Reviews
Hôtel Lorette - Astotel
75009

Clean rooms but shows its age. Floors are loud and shower is not setup for 2m tall Americans. Breakfast was delicious and front-desk service was incredibly helpful!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Villa Victor Hugo 3*
Nice

Updated rooms in great area of town. 0.4 miles to beach and 0.2 miles from the shopping/restaurant district. Number of michelin rated restaurants share the building with the hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel CitizenM CDG
Roissy

Close proximity to airport! Decent food. Service top-notch.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Montmartre Local Gastronomy Tour
Paris

Amazing food tour. History and patisserie cannot be beat.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Jan 19, 2023

Hello Aaron,
Thank you so much for your kind feedback.
It is very important for us to read your comments, especially on the hotels. You are right, hotels in France are quite different than in the US, bedrooms can be smaller.
And I confirm that half-day tours can be a good choice if you like to be independant!
I wish you a Happy New Year 2023, and a lot of travels,
Valentine

Our trip to the Provence area was planned pre...
France | Sep 2 - Sep 11, 2022

Deborah
Deborah S.
Lancaster, PA | Reviewed on Sep 19, 2022

Our trip to the Provence area was planned pre-pandemic. Kim Kim worked with us to plan and
delay the trip until September 2022. Initially Stephen was our planner, but Valentine ultimately was our planner for this past year. We liked the detailed itinerary and especially appreciated the variety of experiences we requested : historical visits, art experiences, with a blending of market and food experiences. The balance of busy days with free time worked well for us, as we could be... read more

Our trip to the Provence area was planned pre-pandemic. Kim Kim worked with us to plan and
delay the trip until September 2022. Initially Stephen was our planner, but Valentine ultimately was our planner for this past year. We liked the detailed itinerary and especially appreciated the variety of experiences we requested : historical visits, art experiences, with a blending of market and food experiences. The balance of busy days with free time worked well for us, as we could be spontaneous too. We will always appreciate our guides - Julian, Sophie, Gilles and Clare! They were very prompt and patient with our questions! All of them took us to markets and explained the various foods to us as we sampled the best of Provence! A real special experience was going to Gilles' lovely home to cook a fantastic meal and of course, enjoy eating together. Our accommodations were excellent and we felt at home especially in St Remy and Ferme de Belugues! Our hosts, Spencer and Karen were the best!

Hotel Reviews
La Ferme des Bélugues
Le Barroux

We had the pleasure of staying at this restored farmhouse! Karen and Spencer greeted us and gave us a tour of the lovely B& B! Our stay of two nights was idyllic and we could have stayed longer! The rooms were cozy and comfortable - spacious as well. There is a dedicated living area for guests with beer and wine available to purchase. Every question was answered in their lovely British accents. Breakfasts were customized to order and were delicious. The pool area was first class lovely! The hotel is in a quaint setting on a road that also may host the Tour de France in certain years. Many bicyclists rode by enjoying the hills and valleys!

Authenticity & Character
The B& B was an actual farmhouse that has been updated!
Location
A quiet setting in a picturesque area!
Staff
Karen and Spencer were the best!!!!!
Cleanliness & Comfort
Totally clean and pure comfort in all areas!
Hôtel du Soleil & Spa 3*
St.-Remy-de-Provence

We were able to stay at this hotel right in the heart of St Remy de Provence for five beautiful days! We could walk to town and also to the Van Gogh walk exhibit - the location was perfect for our needs! Our room was small but very comfortable with a large tiled shower! The pool area was so convenient and we found time to relax there most days. The gracious concierge, Doris, answered our many questions! The breakfast area was outstanding with an array of items that varied and could only be described as fabulous!

Authenticity & Character
Charming all around!
Location
In the heart of St Remy!
Staff
Totally helpful and accommodating!
Cleanliness & Comfort
Clean towels and room are important!
Activity Reviews
A Taste of Avignon
Avignon

Julian took us on a tour of Avignon market with too many tastings to remember!! He was witty and full of energy as he explained each food item to us. At the end, we had a lovely picnic in a food market with an array of food and wine that was delicious!

Quality of Experience
Guides, Drivers and Staff
Julian was excellent!
Cooking class, Provencal lunch and local market tour in Aix-en-Provence
Aix-en-Provence

This experience included a visit to a winery and a wonderful cooking class with Gilles! He was very attentive and focused on the tour of the market and going to his home to cook was a highlight of our trip! He kept us busy with food preparation and the results were well worth it!

Quality of Experience
Everything
Guides, Drivers and Staff
Already said that Gilles was the guide and driver - super person all around!
Transport
The tour was excellent! But finding a place to park was a challenge!
Food & Market Tour in Saint Rémy de Provence
Saint Rémy de Provence

Sophie was prompt and took us all around the town market! It could have been confusing because there were so many vendors - but she took us to the heart of the market. The clothing and variety of items were truly off the charts!

Quality of Experience
This market was unique and all over town - therefore Sophie helped us navigate!
Guides, Drivers and Staff
Sophie was patient and excellent - took time to answer questions!
Transport
She drove us to town and was most gracious!
Art and Architecture tour in Chic Vineyard
Aix-en-Provence

This experience was a surprise! We expected to see a vineyard, of course - and that was lovely! The fields were lush with grapes and our tasting at the end was pure joy! The combination of art and architetcure tour was off the charts gorgeous! Chateau la Coste was full of surprises as the tour went into the mountainside and back to the winery.

Quality of Experience
The setting and the many works of art!
Guides, Drivers and Staff
Very helpful
Lyon Food Tour: Halles Paul Bocuse & Old Town
Lyon

Our guide, Clare, made this experience a treasure! She was full of energy and information that she shared in a fun and meaningful manner! We toured the market area of Old Town and loved how Clare made everything fun. Our final experience at the Halles Paul Bocuse was delightful and could have been boring without Clare!

Quality of Experience
Guides, Drivers and Staff
Clare made it a super experience! She gave us an appreciation of Lyon and its' history!
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Jan 19, 2023

Bonjour Deborah,
Merci for your lovely feedback! I am very that that you could finally visit Provence, enjoy charming villages, and relax in a Provençal way. Nice pictures by the way!
See you very soon in France,
All the best,
Valentine

Loved it!
France | Sep 7 - Sep 17, 2022

M
Megan T.
Salt Lake City, UT | Reviewed on Sep 18, 2022

Loved the citi d we visited and all of the tours that were set up. Only thing not great was the dinner pre arranged in Lyon..bad good and not great service. Besides that everything else was awesome!!

Would highly recommend to others

Local specialist: Ode Ledet

Great Trip - Wish It Had Been Longer!We landed at CDG and were met by our driver a...
France | Sep 1 - Sep 10, 2022

N
Nancy B.
Petoskey, MI | Reviewed on Sep 17, 2022

We landed at CDG and were met by our driver and taken to our first hotel. Having a driver lined up takes so much stress off the end of a long flight/ beginning of the vacation!
After an initial day free, we jumped into our first organized event, an e-bike tour called Paris Charms and Secrets. Tour guide Pierre was part artist, part historian and part actor - animated, passionate and interesting! From Paris we headed south on the train for Lyon, a city we loved and want to return to. A... read more

We landed at CDG and were met by our driver and taken to our first hotel. Having a driver lined up takes so much stress off the end of a long flight/ beginning of the vacation!
After an initial day free, we jumped into our first organized event, an e-bike tour called Paris Charms and Secrets. Tour guide Pierre was part artist, part historian and part actor - animated, passionate and interesting! From Paris we headed south on the train for Lyon, a city we loved and want to return to. A highlight of our stay there was the Lyon Traditional Food Tour with guide Semaan that was a foodie’s delight, but also a history lesson and walking tour of old Lyon rolled into one.
From Lyon we headed to Marsaille, again by train, and and a memorable Cassis and Bandol Wine tour. Our guide, Eric, was extremely knowledgeable and personable. We learned so much about wine and winemaking, met the families who owned the 3 vineyards we visited and heard the history of their operations. The countryside was exquisitely beautiful! We had a delicious lunch at a port side restaurant in Cassis, then rode to the top of a National (?) park that overlooked Marsaille. Amazing.
Our tours were all either private (just the two of us) or 8 or less. Perfect for getting around easily and for being able to ask questions and have the attention of the guide.
Our trip included transportation to and from CDG and train tickets for the inner France travel. With this arrangement we would advise making sure you know which train station you need to show up at (many cities have more than one) and (especially in Paris) where you need to be standing to board the train - they are very long and crowded trains and the stops are short: there isn’t time to figure anything out last minute.
Another consideration is transportation to/from train stations and to tours. Cabs are expensive and can add a considerable amount to your trip. The metro systems take a little time to figure out, but are a great way to go if your destination is too far to walk.
We chose to stay at smaller, boutique hotels and they were more than adequate.
Our trip was an abbreviated version of a longer trip planned and postponed due to the Covid pandemic. If we had it to do again, we would not try to pack visits to so many cities into 7 days.
We highly recommend KimKim if you want a tour, but not the “30-people wearing green scarves- following a flag” variety.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Reviewed on Nov 09, 2022

Bonjour Nancy,
Thank you very much for your feedback and detailed suggestions. I am so glad we could finally set your trip to France after your first travel request in 2019 and so many uncertainties during this period!
It is important to us to get some comments on each tour and especially from our local guides in Paris, Lyon and Marseille/Cassis. FYI The Calanques is indeed a national park (born in 2012).
Your review will be helpful for future travelers coming to France too!
All my best, à bientôt!
Simon

Honeymoon Bliss in France
France | Sep 2 - Sep 8, 2022

S
Samantha A.
Berkley, MI | Reviewed on Sep 14, 2022

We had an incredible honeymoon, due largely to the expert planning and guidance of Valentine. I am an avid traveler and enjoy putting together adventurous itineraries. However, for this once-in-a-lifetime international endeavor, we're very happy we elicited the assistance of KimKim and local expert Valentine. We appreciated the attention to detail, prompt responses, and personalized experience. Over 7 total days, we spent 2 in Paris, took a train to Reims and spent 1 night, transferred back... read more

We had an incredible honeymoon, due largely to the expert planning and guidance of Valentine. I am an avid traveler and enjoy putting together adventurous itineraries. However, for this once-in-a-lifetime international endeavor, we're very happy we elicited the assistance of KimKim and local expert Valentine. We appreciated the attention to detail, prompt responses, and personalized experience. Over 7 total days, we spent 2 in Paris, took a train to Reims and spent 1 night, transferred back to CDG to hop down to Nice, and spent 2 days touring Cannes and Monaco. We stayed a bit off the beaten path on the Cote d'Azur in Theoule-sur-Mer which was absolutely beautiful, but you had to pay a hefty price to Uber back down to town. It was peaceful, the infinity pool was nearly private, and the hotel was home to a Michelin star restaurant - so it was wonderful for our honeymoon! Our favorite excursions were the bicycle tour in France, the Champagne tour, tasting, lunch, experience in Reims, and guided history tours of Cannes, Antibes, St Paul de Vance, and Monaco. 2 recommendations: First, we booked our own hotel in the 16th in Paris with Hilton points (free!) with a rooftop view of the Eiffel Tower. The general location was perfect for walking to everything. Second, we asked to leave one afternoon completely free of excursions to relax and enjoy each other's time. This turned out to be some of our best memories. Valentine did an exceptional job of listening to our wishes for the other hotel must-haves (balcony and view) and that really helped make the trip and experience feel very special. Of course, not everything always goes according to plan. Valentine provided us with both daytime and off-hours numbers, and we did utilize the off-hours number when our driver forgot to meet us at the train station. We got hold of someone right away and the issue was resolved promptly. Valentine also checked in with me later that day to make sure we were completely satisfied and enjoying our time. Overall, my new husband and I would definitely recommend KimKim and Valentine (local tour expert for France!) if you want help planning a special international vacation. Merci beaucoup Valentine!

Hotel Reviews
La Caserne Chanzy Hotel & Spa, Autograph Collection
Reims
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Tiara Yaktsa 5* - Relais & Chateaux
Théoule-sur-Mer
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Skip the line visit of the Louvre with audioguide (tickets only)
Paris
Quality of Experience
Hidden Paris Bicycle Tour
Paris

Aaron from Ireland was our guide and he was outstanding!

Quality of Experience
Guides, Drivers and Staff
Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Short day Family Growers & Lunch
Reims

Perrine was an absolute gem and incredibly knowledgeable. She's amazing and made the experience wonderful! Also, lunch was surprisingly comprehensive and delicious! Basically one of the best days ever.

Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Reims
Reims
Cannes, Antibes and St Paul de Vence 1/2 day Small Group Tour
France
Quality of Experience
Guides, Drivers and Staff
Transport
A day in Monaco
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Oct 15, 2022

Bonjour Samantha,
Thank you so much for your lovely feedback. It was a real pleasure to organize your once a life time honeymoon trip! Hope you came back home with a lot of memories.
I wish you a healthy and lovely end of the year. See you soon in France,
Best,
Valentine

A really enjoyable and memorable Tour du Mont Blanc
France | Aug 31 - Sep 7, 2022

Pia
Pia L.
Berkeley, CA | Reviewed on Sep 14, 2022

The Tour de Mont Blanc trip we just returned from was really enjoyable.
Julien, who helped us plan the trip was great. Unfortunately he was not available when we replanned the tour after Covid. Julie who took over was initially not on top of the details, like who paid for airport pickups, what hotels we preferred and hiking pole loans. After some emailing back and forth we reached some agreements.
After we arrived in Chamonix Julie and Allibert Trekking responded immediately when we needed... read more

The Tour de Mont Blanc trip we just returned from was really enjoyable.
Julien, who helped us plan the trip was great. Unfortunately he was not available when we replanned the tour after Covid. Julie who took over was initially not on top of the details, like who paid for airport pickups, what hotels we preferred and hiking pole loans. After some emailing back and forth we reached some agreements.
After we arrived in Chamonix Julie and Allibert Trekking responded immediately when we needed assistance. There was a mix up with a hotel reservation. They immediately found another better hotel and sent a Taxi for the transport. One of the hotels was an old **( it was clean and functional)
Some of the hotels were better than we expected. So overall we were satisfied. The MonRoadBook app. was great. We also got lots of written information from them.

Local specialist: Julien Hunerfurst

Memorable, once-in-a-lifetime experience
France | Aug 28 - Sep 6, 2022

M
Mary M.
Buckhall, VA | Reviewed on Sep 08, 2022

Our trip to the south of France would not have been nearly as memorable, exciting, and stress-free had it not been for our local specialist, Lucie. During the planning process, Lucie was attentive to our desires, patient with our questions, and worked diligently to create a trip that was perfect for us. When we were in France, she was very communicative and helpful. She saved the day for us twice - once when we were late for a tour and again when we had a snafu with a hotel. There were many... read more

Our trip to the south of France would not have been nearly as memorable, exciting, and stress-free had it not been for our local specialist, Lucie. During the planning process, Lucie was attentive to our desires, patient with our questions, and worked diligently to create a trip that was perfect for us. When we were in France, she was very communicative and helpful. She saved the day for us twice - once when we were late for a tour and again when we had a snafu with a hotel. There were many things that she planned for us that we would not have discovered ourselves - via ferrata in Verdon Canyon, a bike trip to one of the region's oldest wineries, and more. We are so grateful to her for creating this experience for us and have already highly recommended her services to friends.

Hotel Reviews
La Villa Victor Hugo 3*
Nice

This was a very nice, comfortable hotel in a great area of Nice. Our room was small, but comfortable and well equipped with a very comfortable bed. We loved the small touches, from the toiletries to the fridge in the room. The balcony overlooking the street was also lovely. We would stay here again if we found ourselves in Nice.

Authenticity & Character
It was a very basic hotel, character-wise. Not a lot of personality.
Location
Very walkable to notable places in the city.
Staff
All staff were very friendly and helpful.
Cleanliness & Comfort
VERY comfortable bed.
La Bastide De Tourtour & Spa Hôtel
Tourtour

This hotel was nothing short of spectacular. We stayed in one of the premier suites overlooking the mountains and it was absolutely worth the extra expense. I could not get enough of the view! The bed was very comfortable and the staff was excellent. We did not get a chance to have dinner in the restaurant, but really enjoyed our breakfasts. The pool was such a treat after a long day hiking through Verdon. The hotel is a short walk from the town, where there were many lovely little restaurants. It was a beautiful stay!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cezanne
Aix-en-Provence

This was a lovely little hotel, well located in Aix. Our room was a little dated, but quite comfortable. We enjoyed the breakfasts on the hotel's patio and appreciated the access to private parking. The staff was extremely friendly and helpful. A great place to stay while in Aix!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
E-bike tour in Nice's seven hills, with wine tasting
Nice

This was our favorite experience of the whole trip! Our tour guide, Juan, was very welcoming and warm. We greatly enjoyed the ride up the hills and felt very safe with Juan's direction. The winery was absolutely lovely - we loved learning from the winemaker and experiencing the tasting with him! Finally, the picnic with our group was great fun. I only wish we had bought another bottle of wine. This was an incredible experience in Nice! Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-day excursion to Cannes, Antibes and Saint-Paul-de-Vence
Nice

This tour was just okay. I believe that our guide was knowledgeable, but it was difficult to hear her commentary in the van with others talking. Also, since we were visiting 3 towns in only 4.5 hours, we really only had 30 minutes to explore each area. The time management seemed to be an issue through the entire experience. Our guide did a nice job, but we would probably skip this tour next time.

Quality of Experience
Guides, Drivers and Staff
Transport
Via Cordata in the Verdon Canyon
France

An absolutely incredible experience! One of our favorite things from our trip. This experience was challenging in the most fun way - we climbed, hiked, and swung from ropes in one of the most awe-inspiring places in the world. Our guide, Julien, was very fun and made us feel comfortable and safe. We were also very grateful to the team for waiting for us when we were running late. The flexibility was deeply appreciated. If you're on the fence about doing it - GO FOR IT!!! We absolutely loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit of Château La Coste, wine cellar and wine tasting
Le Puy-Sainte-Réparade

We enjoyed the wine tasting experience at Chateau La Coste. I have been to many small wineries, but have never seen a facility with such a high level of production. It was interesting to learn about their process.

Quality of Experience
Guides, Drivers and Staff
Transport
Market visit and Provençal Cooking Class in Aix-en-Provence
Aix-en-Provence

This class is one of my favorite things that we did on our entire trip. Mathilde was so knowledgeable about the city's history and culinary culture. We loved learning about the local markets and tricks for knowing the best places to shop for ingredients. After tasting some delicious produce, cheese, and meat at the markets, we headed to her kitchen where we made the most delicious lunch! Our instruction was helpful and the dishes will be easy to recreate at home - we really appreciated the recipe print outs! This was an excellent experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lucie Rousseau
Lucie
Lucie Rousseau
Local specialist in Montpellier | Reviewed on Sep 09, 2022

Thank you so much Mary for your kind review. It was a real pleasure to organise this trip for you and I am very happy that you had a good time in France.

Adventures in France
France | Aug 7 - Aug 25, 2022

E
Emma W.
Canada | Reviewed on Aug 29, 2022

Overall the trip was memorable and fun. We had many adventures thanks to Valentine, many we planned and many we did not. What was not planned we worked through. We made memories to last a lifetime. read more

Overall the trip was memorable and fun. We had many adventures thanks to Valentine, many we planned and many we did not. What was not planned we worked through. We made memories to last a lifetime.

Hotel Reviews
Roi de Sicile Rivoli
Paris

Great location in central Paris. Located in a pedestrian neighbourhood, lively during the day yet quiet at night.

Authenticity & Character
Spacious rooms. Great speak easy.
Location
Walkable to some sites and a short subway ride from others.
Staff
Helpful and courteous.
Cleanliness & Comfort
Cleanliness and sofa bed was comfortable for a sofa bed.
Hôtel Tardif - Noble Guesthouse
Bayeux

Adored the facility and location. Detested the owners, in particular one who was extremely accusatory and aggressive over a misunderstanding that caused my son to cry.

Authenticity & Character
Courtyard in front, garden in back, and the swimming pool.
Location
Not on the Main Street.
Staff
Friendliness, being more welcoming, and relaxed.
Cleanliness & Comfort
Palais Saleya Boutique Hôtel
Nice

Great location in the old city.

Authenticity & Character
Location
Close to the beach and many restaurants.
Staff
Welcoming and helpful.
Cleanliness & Comfort
Pullman Paris Roissy Cdg Airport
Roissy-en-France
Authenticity & Character
Location
5 minute train ride to airport or train station.
Staff
Cleanliness & Comfort
Résidence Nell Paris
Paris

Overall an enjoyable hotel.

Authenticity & Character
Location
Vibrant during the day, loud at night.
Staff
Cleanliness & Comfort
Activity Reviews
Mysteries of the Louvre
Paris

Great guide. Struggled with the theme.

Quality of Experience
Guides, Drivers and Staff
Transport
Seine Cruise with Commentary
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Notre Dame and Sainte Chapelle
Paris

Fell in love with French gothic architecture.

Quality of Experience
Guides, Drivers and Staff
Montmartre Local Gastronomy Tour
Paris
Quality of Experience
Guides, Drivers and Staff
Guided walking tour in the Old Bayeux
Bayeux
Quality of Experience
Guides, Drivers and Staff
D-Day beaches - Canadian sector full day tour
France

A very memorable day.

Quality of Experience
Guides, Drivers and Staff
We adored Rose. She brought the trip to the next level.
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Oct 15, 2022

Bonjour Emma
Merci beaucoup for your feedback.
I wish you a healthy and lovely end of the year to you and your children, and à bientôt for a new adventure in France!
Best,
Valentine

An amazing 12 days in France (family of 4)
France | Aug 8 - Aug 19, 2022

D
Dawn B.
Belmont, CA | Reviewed on Aug 26, 2022

We really enjoyed our experience planning our trip with KimKim and our rep Simon. We were thrilled with the collaboration to set up the trip and how Simon accomodated our requests and questions especially as it related to suitability for our children. It wasn’t a one time correspondence, but a good back and forth of ideas, suggestions and then a final plan.

Once we arrived it was such a breeze. Everything happened as it should and made our trip so enjoyable. Standout tours were Cedric... read more

We really enjoyed our experience planning our trip with KimKim and our rep Simon. We were thrilled with the collaboration to set up the trip and how Simon accomodated our requests and questions especially as it related to suitability for our children. It wasn’t a one time correspondence, but a good back and forth of ideas, suggestions and then a final plan.

Once we arrived it was such a breeze. Everything happened as it should and made our trip so enjoyable. Standout tours were Cedric with Normandy Excursions (he was really amazing keeping our children's attention!), Manuel at the Eiffel Tower, chocolate and pastry tours of Le Marias and Loire Valley wine.

We have already recommended kimkim to friends and will certainly use them again.

Hotel Review
Hotel Sainte-Beuve
Paris

Wonderful hotel, great location and amazing staff. We had a lovely experience at this hotel for our family of 4. The breakfast was phenomenal.

Authenticity & Character
Location
Easy access to multiple metro lines and the neighborhood itself is wonderful to explore and relax in.
Staff
Cleanliness & Comfort
Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Reviewed on Nov 09, 2022

Bonjour Dawn and Brian,
Thank you so much for your review
It is so important to us to get some comments on each tour and especially from our local guides. Cedric is our trustful guide in Normandy, and we are happy to read that he adapted the tour to your family!
See you soon in another region of France!
Regards,
Simon

We had a wonderful trip to Toulouse and Carcassonne, planned by Valentine...
France | Aug 1 - Aug 8, 2022

Greta
Greta W.
Denver, CO | Reviewed on Aug 15, 2022

We had a wonderful trip, planned by Valentine. The service we received during the trip was superb, and very much appreciated. Our transfers were made on time and with good communication with us. The major contributor to the success of our trip was our wonderful guide, Olivia. Olivia was exceedingly helpful, gracious, flexible and knowledgeable. The heat this summer was an impediment; it was too hot to comfortably or safely do all that was planned. Olivia adapted. Our gite, with a view... read more

We had a wonderful trip, planned by Valentine. The service we received during the trip was superb, and very much appreciated. Our transfers were made on time and with good communication with us. The major contributor to the success of our trip was our wonderful guide, Olivia. Olivia was exceedingly helpful, gracious, flexible and knowledgeable. The heat this summer was an impediment; it was too hot to comfortably or safely do all that was planned. Olivia adapted. Our gite, with a view of Carcassonne was memorable, our unplanned tour of a Baroque church organ was a delight and a surprise, Mirepoix was charming, and the market in Toulouse was both beautiful and appetite satisfying. We were fortunate to have a wonderful cassoulet lunch in a beautiful garden, planned by Olivia. We all have many happy memories. Thank you.

Hotel Reviews
La Tour Pinte
CARCASSONNE

What a great spot. Pierre’s place is comfortable and superbly located.

Authenticity & Character
THE VIEW, the neighborhood
Location
Staff
Pierre was helpful
Cleanliness & Comfort
AIR CONDITIONING!
Villa du Taur
Toulouse
Authenticity & Character
Loved the protected courtyard
Location
Staff
The staff was informed and helpful
Cleanliness & Comfort
Clean and welcoming
Activity Reviews
Toulouse Bike Tour
Toulouse

It was a great way to unwind from international travel.

Day tour to Medieval Villages : Albi & Cordes sur Ciel
Toulouse
Food Tour in the Belly of Toulouse
Toulouse

Fun, informative and tasty!

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Sep 01, 2022

Bonjour Greta,
Thank you so much for your review
It is so important to us to get some comments on each tours and especially our local guides. Olivia is our trustful guide in Occitania, and we are happy to read that she adapted the tours because of the heat and offered you some memorable surprises!
See you soon in an other region of France!
Regards,
Valentine

Hagemann Family Trip to France
France | Jul 25 - Aug 3, 2022

Barbara
Barbara H.
Batavia, IL | Reviewed on Aug 08, 2022

Honestly can't say enough about using your services for this family trip! The tour guides were all amazing and so knowledgeable - Fabio in Paris, Ange for Versaille and Giverny, Francis for D-day trip, Auralee for Mont St. Michel, and Marion for Chambord and Chenonceau. Each one added an extra stop which was above and beyond. My husband had a knee injury prior to us going and all helped us get him around and made the trip possible with him needing a cane and knee brace.
Having the limos and... read more

Honestly can't say enough about using your services for this family trip! The tour guides were all amazing and so knowledgeable - Fabio in Paris, Ange for Versaille and Giverny, Francis for D-day trip, Auralee for Mont St. Michel, and Marion for Chambord and Chenonceau. Each one added an extra stop which was above and beyond. My husband had a knee injury prior to us going and all helped us get him around and made the trip possible with him needing a cane and knee brace.
Having the limos and taxis all on the spot to get us from trains and planes made the whole trip with 5 people so easy. We had a small glitch when returning to Paris meeting our limo but we communicated by phone and with the help of someone who spoke English and french. Right away someone from kim kim contacted me to make sure we had connected with our driver. Perhaps more specific meeting location at the train station could help.
The hotels selected were all wonderful, historic and comfortable. And the sweets left for us upon our return to Paris was a nice touch. The hotel staff was so excited to let us know we had something special waiting in our room.
I have been recommending your services to anyone I tell about the trip. When we plan another trip, I will definitely look to see if our destination is one that your services are available.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Oct 15, 2022

Bonjour Barbara,
Merci beaucoup for your feedback and kind comments! It is so lovely to discoverthe pictures of your trip!
I wish you a healthy and lovely end of the year and à bientôt for a new adventure in France :)!
Best,
Valentine

Spectacular time in Chamonix
France | Jul 14 - Jul 17, 2022

JP
JP L.
Bon Air, VA | Reviewed on Aug 07, 2022

Having never been to the French Alps before, our KimKim specialist helped put together an itinerary that matched our interests and desire to be more active. The mountains of Chamonix are absolutely stunning and we very much enjoyed this mountain town that is easy to walk around for food, shopping, and staging our adventures without a rental car.

The two-day pass for the gondolas allowed us to quickly on day one enjoy the striking beauty of the mountains and how awe-inspiring the views are... read more

Having never been to the French Alps before, our KimKim specialist helped put together an itinerary that matched our interests and desire to be more active. The mountains of Chamonix are absolutely stunning and we very much enjoyed this mountain town that is easy to walk around for food, shopping, and staging our adventures without a rental car.

The two-day pass for the gondolas allowed us to quickly on day one enjoy the striking beauty of the mountains and how awe-inspiring the views are from high above. We loved seeing para-gliders dot the sky and appreciated the countless views we felt deserved a picture to capture the moment.

We were positively surprised by all the things to do and see at the top of Aiguille du Midi. And getting out to walk around the mid-station was a fantastic complement to being at the top. For my 13 and 15 year old children this part of the trip was one they loved the most.

We mountain biked with e-bikes as a family with four others (brothers) and our guide was very nice and good. It was a bit too long (mileage) for my wife and kids but we enjoyed everything we did and saw. The logistics weren't ideal: our meetup time moved up which we didn't see until it was right upon us (but we acted fast and made it) and the bus ride back from Houches was hot, very crowded and felt like over 30 minutes.

The hike with Yannik was amazing and he was fantastic. He took us a less-traveled way up to the glacial lake and offered a lot of information about the mountains, region and Chamonix. He helped us get extra water, let us borrow his hiking poles, and offered us his picnic food -- I would absolutely recommend him to anyone as a guide and hiking companion. Before the hike we were concerned it might be too ambitious since we aren't frequent hikers. Yannik coordinated with us to make it a little shorter by taking a lift up for the first part. From there it was a beautiful, long hike up to the lake and it was amazing. We hiked down and it ended up taking us to our limit physically getting to the bottom. He was always positive and was terrific. I didn't realize it would be as long of a day and I'd recommend for future hikers surveying them for expected timing, mileage and some way to figure out how to assess where their limits might be. This is an experience to absolutely recommend to others.

Things that went well and above our expectation:
- Meeting our transfer in Geneva: this was very easy and convenient and it was a nice, large vehicle to take us up to Chamonix.
- The hotel breakfast was very nice and a great way to start each day. Great food and service!
- Isabelle had recommended a couple restaurants those were very good.
- The train from Geneva to Paris was great, and Isabelle had set us up in first class so we could sit together. It had a table and was perfect...we played cards and chatted facing each other. So great!
- Overall, we loved everything about Chamonix and would recommend it to anyone!

Things that didn't go as planned:
- The hotel surprisingly didn't have record of our requested early check-in when we arrived. I believe KimKim had made that request on our behalf so I am unsure where the communication within the hotel had broken down. We knew traveling overnight from the U.S. to Geneva and landing at 7:30am had us expecting to be tired and nervous about when our room would be ready. With the early check-in request we felt we could wait until 12:00pm when we thought we'd most likely get into our room (and not need to pay for an entire night prior). As the trip came closer we even asked if we should just purchase the additional night...but there was not availability at the hotel to do so. We knew it wouldn't be exact timing, so when we arrived at the hotel to drop off our bags and check when we could get into our room they said they didn't have any information or request for an early check in and that we should expect a 3:00pm check-in at the very earliest. It was a very distressing moment for my wife at 9:00am who was tired and wasn't sure how she'd make it the additional 3 hours to 3:00pm (or even later). They stored our bags and alerted the cleaning crew to prioritize, but it was a difficult moment to be tired and uncertain of when it would actually be ready. I asked them to call me when it was ready and hoped for the best but was concerning to know this was something we communicated being anxious about, and for the hotel to tell us they didn't have the request. We ended up getting the call that our room was ready at 12:30pm so it worked out to get in a bit early but it was not a great way to start our time in Chamonix.
- Our transfer from Chamonix to Geneva. We were about 10-15 minutes late for getting out of the hotel and downstairs to our transfer on check-out. It was our fault and I felt badly for our driver who was stressed and unhappy we were so late. He said he was trying to call us and that we almost got left. Turns out he had mistakenly thought our pick up was the day prior, so for him it was his second time coming up to Chamonix to get us. He also had another pickup tightly after ours so he was stressed about making it to that next pickup. It was a fast but quiet/tense ride to the train station, of which we arrived WELL ahead of when our train departed (about 45 minutes). It was our fault to be a bit late but it was his next appointment that seemed to trigger his stress. Maybe consider not having the transfer company book trips so tightly together.

All in all, our trip to the French Alps was really spectacular. We loved it. We also appreciated all Isabelle had done to set us up for a great time and for Joel just before we arrived. Thank you!

Hotel Review
Chalet Hotel le Prieure
CHAMONIX MONT BLANC

Great location, great breakfast! Very helpful front desk staff for the most part. Rooms don't have air conditioning so for those in the U.S. it is something to consider.

Authenticity & Character
Location
We could walk to everything
Staff
Helpful, but not having our early check-in request was very stressful and disappointing
Cleanliness & Comfort
Family room was good for our family of four with younger kids
Activity Reviews
Chamonix : to the Aiguille du Midi
France

I put these in my other comments.

Quality of Experience
Electric Mountain Bike in Chamonix
France

I put these in my other comments.

Quality of Experience
Guides, Drivers and Staff
Transport
Hiking in the French Alps
France

I put these in my other comments.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Isabelle Voute

Family Adventures in France
France | Jul 17 - Jul 28, 2022

Jeannette
Jeannette L.
San Francisco, CA | Reviewed on Aug 04, 2022

We had a terrific time in France thanks to kimkim!

Isabelle was terrific to work with in the planning phase of the trip, and Joel helped us finalize details and offered us valuable on-the-ground support when we needed it. We loved our stay in Paris at the Baum Hotel that Isabelle recommended. It was in a great location, the breakfasts were delicious, and the staff was tip-top. Our excursions were excellent -- though the heat caused some members of our party to pass on a few of the planned... read more

We had a terrific time in France thanks to kimkim!

Isabelle was terrific to work with in the planning phase of the trip, and Joel helped us finalize details and offered us valuable on-the-ground support when we needed it. We loved our stay in Paris at the Baum Hotel that Isabelle recommended. It was in a great location, the breakfasts were delicious, and the staff was tip-top. Our excursions were excellent -- though the heat caused some members of our party to pass on a few of the planned outdoor activities. The catacombs and Louvre were wildly different, but equally intriguing. Everyone appreciated tasting the sweets on our Paris tasting tour. We were especially grateful for evening tickets to visit the Eiffel Tower -- not only because it was cooler, but also because we got to see the magic of the lights of Paris. A few of us braved the heat to see Versailles, and we won the jackpot with our Fat Tire guide, Nick. He was deeply knowledgeable about French history and culture, very clever and entertaining, and his positive energy and enthusiasm kept the group from flagging in the 100+ F temps.

After our stay in Paris, we journeyed south to explore some historic towns and our own family history near Loudon. The place we stayed, Domaine de Roiffe, was a spacious, albeit quirky place with an "old school" country club vibe that took us back at least half a century. The restaurant offered something for everyone, and we enjoyed excellent local wines at our family dinner.

Further south in Bergerac we stayed at an incredible accommodation -- Clos d'Argenson -- for five fabulous nights. Our hosts Francois and Ann Marie were wonderful, the three-story building was beautifully appointed and full of interesting art, we enjoyed spacious common areas to read, play billiards, and eat scrumptious breakfasts with homemade delights on the balcony. The grounds were beautiful and quiet, with a peaceful swimming pool we used each day of our stay. In addition to enjoying the charming city and local village connected with another side of our family tree, we took advantage of the excursions Isabelle recommended: canoeing on the Dordogne with spectacular views of castles and chateaus, visiting the site of the Lasceaux caves, and dining at a Michelin starred-restaurant in St. Émilion. A small group of us even ventured a couple hours away to see a French cyclist win Stage 19 of the Tour de France in Cahors. Worth the 2-hour scenic drive!

Our time in Bordeaux exceeded our expectations -- it's a spectacular city with so much to see and do, and the FOOD was fabulous everywhere we went. Because of road closures due to wildfires, the crew that wanted to visit the Dune of Pilat had to make alternative plans. Our place in Bordeaux, Maison Bordeaux, was in a great location and was quite nice, though my parents encountered a few minor issues that did not get resolved during their stay (e.g. their door did not lock).

It was too sad to say goodbye, so we decided to go with, "See you next time!" Thank you, kimkim, for helping us put together our itinerary, figure out the lodging, arrange for our three separate car rentals, the various transfers, and all the local tours/activities that made our time in France an unforgettable experience. We're proud of our French heritage and connecting with it together as a family was a true gift.

Hotel Reviews
Hotel Baume
Paris

We loved our stay in Paris at the Baum Hotel that Isabelle recommended. It was in a great location, the breakfasts were delicious, and the staff was tip-top.

Authenticity & Character
Location
Staff
Professional, responsive, friendly, and competent.
Cleanliness & Comfort
Bathrooms were especially bright and sparkling clean.
Domaine de Roiffé
Roiffe

Domaine de Roiffe was a spacious, albeit quirky place with an "old school" country club vibe that took us back at least half a century. The llama and sheep grazing on the property were entertaining, and the horses were beautiful to visit on an early morning walk. The restaurant offered something for everyone, and we enjoyed excellent local wines at our family dinner. The breakfast buffet was also really good, and we enjoyed the outdoor eating option. If we'd had more time, some of our party would have enjoyed playing some golf, but we had to set out for our adventures in the south. The location was really great for us since we went to visit the Maison de l'Acadie in La Chaussée.

Authenticity & Character
The rustic charm was appreciated by many in our group, but others were concerned that we didn't have air conditioning.
Location
Very close to one of our family heritage sites.
Staff
Everyone was really helpful. Wait staff and front desk especially!
Cleanliness & Comfort
Same as above: The rustic charm was appreciated by many in our group, but others were concerned that we didn't have air conditioning.
Clos d'Argenson
Bergerac

We HIGHLY recommend this incredible accommodation. Our hosts Francois and Ann Marie were wonderful, the three-story building was beautifully appointed and full of interesting art, we enjoyed spacious common areas to read, play billiards, and eat scrumptious breakfasts with homemade delights on the balcony. The grounds were beautiful and quiet, with a peaceful swimming pool we used each day of our stay. In addition to enjoying the charming city, a local village connected with another side of our family tree. It was a perfect place for us to stay.

Authenticity & Character
The space and decor was both comfortable and interesting -- very tasteful without being pretentious.
Location
In the heart of the city center, but not noisy.
Staff
Perfect hosts!
Cleanliness & Comfort
The air conditioning was great. The bathrooms were sparkly clean, the linens and towels changed as we requested.
La Maison Bord'eaux
Bordeaux

Maison Bordeaux was in a great location and was quite nice, though my parents encountered a few minor issues that did not get resolved during their stay (e.g. their door did not lock). The parking on the premise was a tad clunky to manage (e.g. needed some help a few times with the gate).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
The Sweet Side of Paris Food Tour
Paris

We ALL looked forward to this tour. Our guide was really friendly and easy-going, and she took us to some of the best locations for delicious treats. At our first stop, for eclairs, we asked about the history of the eclair and our guide was stumped -- which seemed a bit odd since she has no doubt been there many times. With the help of the internet we looked up the answer to our question. Problem solved. Later on in the tour, our guide had more of a handle on the history of specific sweet delicacies, which made the entire experience more interesting. Because it was a Monday, and nearing the start of the summer holiday for the French, a few places we would have stopped at were closed. It was not a big deal, but if I had been leading the tour, I might have called ahead to the places I planned to go to confirm whether they would be open or not. Despite a few places with locked doors, we got to see and taste a lot of excellent tidbits. The tour provided a wonderful orientation/welcome for our trip to France. And since it was a really hot afternoon, I would recommend including a place for ice cream or sorbet tasting. Lucky for us the tour ended near where we were staying!

Quality of Experience
I liked the fact that it was a private walking tour for our family group. We got to try lots of goodies and everyone was quite pleased.
Guides, Drivers and Staff
Barbara was easy-going and friendly. And she had great recommendations for what to try.
Eiffel Tower Summit Tickets
Paris

We were glad we did this in the evening when the temperature was cooler. Our guide was really good, sharing history of the tower with us as we looked up at it from various vantage points. It was especially useful having him guide us around the different directional sections of the tower pointing out key sites below.

Quality of Experience
Guides, Drivers and Staff
Transport
It was nice having the option to walk the stairs.
Versailles Full Day bike tour
France

This was fabulous!

Quality of Experience
Overall a 10 out of 10!
Guides, Drivers and Staff
We won the jackpot with our Fat Tire guide, Nick! He was deeply knowledgeable about French history and culture, very clever and entertaining, and his positive energy and enthusiasm kept the group from flagging in the 100+ F temps. He was also extremely helpful. When a member of our group had difficulty with her bike, he rode it back while we were getting our picnic items and brought her a new one. When the store we were shopping at lost electricity, he helped us get to the best places for alternatives.
Transport
When we got there the train that departs from our meet up location was not operating, so we had to get on the metro for a few stops and take a different regional train. The 3-speed bikes worked well for the flat terrain we had that included some gravel.
Canoeing in Dordogne
France

This was a winning excursion among all members of the family. The biggest surprise to our group was how MANY canoes were on the river at the same time -- it was not as crowded as "bumper cars" but you were never on a stretch of river when you were alone among your party.

Quality of Experience
Stunning scenery. Lovely way to spend a summer day. Three folks in our party of eight dared to jump from the rock ledge after seeing some other people do it without hurting themselves. Very exciting!
Guides, Drivers and Staff
The staff were really helpful at the point of set up and departure. It's just that we were surprised that no one shared more about the history of the river or offered any details about the specific sites we anticipated seeing along the way. It would be handy to have a printed guide with some interesting facts, or a basic orientation -- perhaps akin to what we heard guides sharing on the motorized tour boats along the river -- that would give us a bit more context to the region.
Transport
The equipment was good and the bus rides to the launch and from the end point were excellent. It was helpful that they provided each boat with containers to keep your stuff dry in the event of a capsize.
The Vezere Valley and Lascaux IV
Sarlat

Two of us eight had been to Lascaux II back in 1998, and we were impressed with the improvements afforded by Lascaux IV. Having the audio transmitter/headsets made listening quite easy. And the new space created as a replica to the original cave gives visitors more opportunity to get close to the cave paintings.

Quality of Experience
It's a powerful learning opportunity!
Guides, Drivers and Staff
Our guide was quite good and the exhibition floor guides were also very knowledgable and friendly.
Transport
Parking was not completely full, but quite crowded. As mentioned above, give yourself time to park and walk from further away than you might have anticipated.
Local specialist: Isabelle Voute

This trip was amazing! Simon did such a grea...
France | Jul 12 - Jul 21, 2022

A
ANNE N.
West Bloomfield Township, MI | Reviewed on Jul 28, 2022

This trip was amazing! Simon did such a great job in knowing exactly what to plan. In Paris, our dinner cruise on the Seine was outstanding -one of our favorite meals by far! Our tour of the Eiffel Tour at sunset was awesome and our tour guide Christina was so interesting, fun and knowledgeable. Our family of 5 became pastry chefs and created delicious macaroons which was so fun, but planning this on Bastille Day made travel to the kitchen a challenge;( Our hotel was great. The staff was... read more

This trip was amazing! Simon did such a great job in knowing exactly what to plan. In Paris, our dinner cruise on the Seine was outstanding -one of our favorite meals by far! Our tour of the Eiffel Tour at sunset was awesome and our tour guide Christina was so interesting, fun and knowledgeable. Our family of 5 became pastry chefs and created delicious macaroons which was so fun, but planning this on Bastille Day made travel to the kitchen a challenge;( Our hotel was great. The staff was so wonderful and the accommodations were superb at Hotel Bourdonnais- we would highly recommend!!!

On to the South of France via train. We wish we were given better insight on how these trains work. Our destination was Aix de Provence-but at the train station we did not know which train was which because this train was traveling to Marsailles and I am not sure how we would know that without speaking to someone that could speak english. Another bit of advise- have your luggage ready to leave the train ahead-the stops are very quick!

Aix de Provence was amazing. Our dinner at Jardin Mazarin was delicious and the restaurant was very pretty! The highlights was our trip with Pierre to all the villages - this was so worth it. Our Chef Giles adventure in picking put ingredients, visiting a winery and preparing and eating a masterpiece was an amazing experience.

J'adore France - Merci mon ami!

Hotel Reviews
Hotel La Bourdonnais - Tour Eiffel
Paris

Amazing people that work there ! So accommodating and beautiful accommodations. Great breakfast and delicious pastries. We would stay here again for sure.

Authenticity & Character
Location
so close to the Eiffle Tower
Staff
great people that were so helpful
Cleanliness & Comfort
everything was clean all the time;)
Aparthotel Adagio Aix en Provence Centre
Aix-en-Provence

Great location to stay and tour. Offers laundry and great space. I didn't understand a cleaning fee or paying for new towels. I enjoyed the people that worked there. They were very nice;)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Suites Paris CDG Airport
Roissy-en-France

so close to our gate! EASY and very nice lodging to make our flight on time

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Versailles Palace & Gardens Half-day Guided Tour from Paris - small group
Paris

This was not a guided tour- it was a ride.

Quality of Experience
Guides, Drivers and Staff
Transport
air was not great
Paris Dinner Cruise
Paris

awesome dinner and entertainment! Great service.

Quality of Experience
Food
you will not leave hungry!
Guides, Drivers and Staff
Transport
Macarons class
Paris

I was excited to learn and enjoyed it! I felt bad we were very late because we had t find a ride and it was far. On Bastille day you can not travel anywhere.

Quality of Experience
Guides, Drivers and Staff
(DU) Evening Eiffel Tower Private Tour + skip-the-line tickets
Paris

This was amazing. Our guide Christine was fabulous !

Quality of Experience
Guides, Drivers and Staff
Transport
so close to our hotel we walked.
Luberon Markets and Villages small-group guided tour
Aix-en-Provence

Our guide, Pierre was amazing and so knowledgeable. we will never forget these visits.

Quality of Experience
Guides, Drivers and Staff
Transport
everything
Provençal Cooking Class in Aix-en-Provence
Aix-en-Provence

what an amazing experience to learn of an actual day in a life of a resident. Our Chef did amazing in including us, showing us, and creating masterpieces. I loved going to his home and sharing in our creations.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Simon Hardy

Northern France Loop
France | Jul 10 - Jul 21, 2022

J
Justin W.
Anaheim, CA | Reviewed on Jul 28, 2022

Absolutely had a great trip, from the moment we arrived in Paris we were on the move. Paris was great and we got to see everything on our itinerary (Catacombs, Eiffel Tower, Seine Cruise). Seine Cruise was highlight of the first day as we took the boat in the evening and got to see all the local Parisians out on the banks enjoying a chat as well as the restaurants and bars going live. Veronique, our host in the Loire Valley B&B LeMoulin du Bourg, doubled as our tour guide as well, she was... read more

Absolutely had a great trip, from the moment we arrived in Paris we were on the move. Paris was great and we got to see everything on our itinerary (Catacombs, Eiffel Tower, Seine Cruise). Seine Cruise was highlight of the first day as we took the boat in the evening and got to see all the local Parisians out on the banks enjoying a chat as well as the restaurants and bars going live. Veronique, our host in the Loire Valley B&B LeMoulin du Bourg, doubled as our tour guide as well, she was an awesome host and the B&B was lovely. We were able to experience a local Bastille Day festival in the town which was a once in a lifetime experience we won’t forget. Mt. St Michele was amazing to see as we made our way to the Normandy Region. The Normandy region was the highlight of our trip, we absolutely loved to countryside there and the horses abound. The Omaha Beach tour from Overland Tours was great, we only did the half day tour but would recommend a full day or even two days as there’s just so much to take in. Sidecar tour on the Cider Road was a fun trip, only thing that would’ve been better would’ve been to have it on a cooler day Lol as it was the hottest day in history. The La Cour Sainte Catherine B&B was a very nice B&B with a great location in Honfleur close to everything and easy to get in and out of town. We were able to do a boat tour to see the Cliffs of Etretat which was beautiful and the beach in Fercamp was a welcome solution to the second day of the heat wave. When we got back to Paris I was most appreciative of the accommodations made to make it easy to get to the hotel, return the car and be able to hop on the train to downtown and to the airport terminal the next day. It made it very easy on the last day, and helped with the trip home. Jose was helpful and very responsive with helping us to book the boat tour on last minutes notice, really appreciated it. Looking forward to our next trip.

Hotel Reviews
Hotel Baume
Paris

Good location, friendly staff, room was a bit small but not surprised in Paris.

Authenticity & Character
Location
Close to multiple metro stations, and walking distance to multiple landmarks like Notre Dame Cathédral, Louvre, and good vibe.
Staff
Cleanliness & Comfort
Le Moulin du Bourg - B&B
Épeigné-les-Bois

Veronique and Vincent were excellent hosts, and the living space and room was updated and spacious. Highly recommend!

Authenticity & Character
Location
Close to lots of wineries and chateaus
Staff
Cleanliness & Comfort
La Demeure aux Hortensias - B&B
Pleurtuit

This B&B was located in the small town that the wedding we were attending was in. In my opinion as long as you are just looking for a place to stay and no frills this place will be great. A little outdated, and bathroom was quite small.

Authenticity & Character
Location
Was 5 minutes from our location so for that it was good, only 15 minute drive to Dinard, Dinah, and St Malo
Staff
Cleanliness & Comfort
Hotel D'Argouges 3*
Bayeux
Authenticity & Character
Location
Staff
Cleanliness & Comfort
La Cour Sainte Catherine B & B
Honfleur

Very Comfortable B&B in the heart of Honfleur. The room was very spacious and comfortable and the home itself if beautiful with great country feeling. Staff was friendly and attentive to all our request.

Authenticity & Character
Location
Walking distance to everything in Honfluer and easy drive to multiple other towns.
Staff
Cleanliness & Comfort
Ibis Styles Paris Charles de Gaulle Airport
Tremblay-en-France
Authenticity & Character
Appreciate the Star Wars themes
Location
Great location near the airport and train terminal making it great place to stay night before heading out
Staff
Cleanliness & Comfort
Local specialist: Isabelle Voute

We had a great trip! We are home and reflect...
France | Jul 11 - Jul 21, 2022

Gretchen
Gretchen D.
Hesperus, CO | Reviewed on Jul 23, 2022

We had a great trip! We are home and reflecting on it all. We did a ton in Paris, and it worked out great. We wanted to get out in the countryside, so we did not want to spend too much time in the city, but we fit in The Catacombs, The Louvre, The Eiffel Tower, St. Chappelle, and the outside of Notre Dame in a day and a half. We missed the boat tour down the Seine, but that is okay because our hotel was just across the river and our hotel was very centrally located so we could fit a lot in.... read more

We had a great trip! We are home and reflecting on it all. We did a ton in Paris, and it worked out great. We wanted to get out in the countryside, so we did not want to spend too much time in the city, but we fit in The Catacombs, The Louvre, The Eiffel Tower, St. Chappelle, and the outside of Notre Dame in a day and a half. We missed the boat tour down the Seine, but that is okay because our hotel was just across the river and our hotel was very centrally located so we could fit a lot in. I would have skipped the guide at St. Chappelle, but we learned some things we would not have otherwise. Our first stop outside of Paris was to Annecy. It is a beautiful city, but our accommodations were not warm and welcoming and hard to find. We stayed for three nights and were there during Bastille day, so it was very crowded. We made a day trip to watch the tour do France and researched the best place to see it, which was a 1.5-hour drive in our rental car to Marie St. Etienne. It was a highlight as we got to see the caravan come by, and we knew two riders from our hometown. Next, we went to Chamonix in our rental car and took the cable car to the top of Mont Blanc. We loved this! Ideally, we would have liked to have spent a night in Chamonix but drove back to Annecy. We shopped and ate in Annecy and got an hour on the lake in a pedal boat. It would have worked best for us to spend two nights and go to Chamonix for the third. It was very HOT and crowded in Annecy. Next, we drove to Moustiers St. Marie and loved our accommodations and the town! The B and B was fantastic, and the proprietors were fabulous! We ate in town each night and shopped. We rented pedal boats on the Verdon Gorges and ate at a restaurant along the way. It was a great town, and we loved spending time there. We were SO glad you could extend our stay another night in Moustiers. Then we drove to St. Remy. We loved the Illuminare light show in St. Remy, and the bike rental was fun. We are glad we only stayed two nights as the forest was closed due to fires, so we were mostly doing town things except for the canoeing down the Sorgue river, which we HIGHLY recommend; it was a highlight! We liked St. Remy but loved our hotel, and Chantal, the owner, was truly fantastic. We appreciate the wine and cheese that Joel arranged for us and loved the pool and atmosphere. The accommodations in St. Remy and Moustiers were top notch though, but we are glad we stayed only two nights in St.Remy after all. Next, we took the train back to Paris. We had a very hard time finding the rental car return and the correct train station in Avignon as we went to the RTV instead of TGV. Our stay back in Paris at the airport was very nice and made our next day of airplane travel much easier. We had a full and wonderful trip and could not have fit so much in without the help of skilled travel agents. All of our friends remarked on what an incredible itinerary we had!

Hotel Reviews
Le Royal 4 Apartment
Annecy

We were in a very hot and hard to find air B and B. Something happened and there was a change that left us all baffled. We were there during Bastille day and we spent 3 nights in a swelteringly hot room that none of us got much sleep in. It took us an hour to find it and get into it with all of the codes and awkward directions. There were no instructions on how to operate anything. No coffee.

Authenticity & Character
it was way too hot. Not a single fan. Ran out of hot water and no coffee or instructions.
Location
It was walking distance to town.
Cleanliness & Comfort
It was clean but NOT and a nice apartment, but it was not outfitted for guests. Fans would be helpful!
Citadines Apart'hotel Saint-Germain-des-Prés Paris
Paris

Very central and easy to find.

Authenticity & Character
We might have liked something smaller and quainter
Location
perfectly located
Staff
Cleanliness & Comfort
Beds were comfortable. Free coffee.
La Bastide Du Paradou 2
Moustiers-Sainte-Marie

Loved this place! Lovely rooms. Beautiful garden and comfortable to stay. The proprietors were fantastic! Breakfast was lovely.

Authenticity & Character
Gorgeous grounds
Location
We walked to town each day up a winding path and went for runs each morning
Staff
Could not have been nice and more accomodating
Cleanliness & Comfort
Lovely all around
Hôtel Le Mas Saint-Joseph 3*
Saint-Rémy-de-Provence

The hotel was the best part of St. Remy and Chantal was delightful. The pool and grounds were immaculate. The hotel is a gem!

Authenticity & Character
Room were fabulous and air conditioned. Pool is fantastic. The hotel is very nicely appointed.
Location
It was an 8 minute walk to town
Staff
Chantal is truly magnificent!
Cleanliness & Comfort
Immaculate and comfortable.
Activity Reviews
Skip the line visit of the Louvre with audioguide (tickets only)
Paris

Had to pinch myself that I was actually at the Louvre. Lines were not bad at all.

Quality of Experience
Guides, Drivers and Staff
Transport
Notre Dame and Sainte Chapelle
Paris

Loved this church. Not sure if we needed the guide.

Quality of Experience
Guides, Drivers and Staff
Nice man but it was hard to stay focused on the info. Just seeing it all was enough
Eiffel Tower Summit Tickets
Paris

So much more magnificent then we imagined!

Quality of Experience
we walked to it
Welcome to Saint Rémy de Provence
Saint Rémy de Provence

We loved the biking and the illuminare. I did not see any lavender in St. Remy. I would have liked to have ridden bikes through the area and seen the lavender fields. St. Remy was a bit fancy for us. We loved the canoeing down the Sorgue River!

Quality of Experience
Canoeing on the Sorgue and illuninare light show
Guides, Drivers and Staff
We had our own car
Canoeing on the River Sorgue
France

This was a great trip. It was a very hot day so this was perfect!!! The guides were great!

Quality of Experience
It was very fun and well done. Guides were great.
Guides, Drivers and Staff
we had our own car
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Reviewed on Jul 25, 2022

Hi Gretchen,
Thanks for having taken the time to make such a detailed review on your trip. Among the lessons I'll learn from your trip :
- The Royal Appartment in Annecy has nothing to do with Privilodge Royal Appartments, though located in the same street !
- The Bastide du Paradou in Moustiers seems to be a lovely place, though I guess this is the first time we use it !
- The Mas Saint Joseph still deserves its reputation of simple but lovely 3* hotel in Saint Remy, with the great... read more

Hi Gretchen,
Thanks for having taken the time to make such a detailed review on your trip. Among the lessons I'll learn from your trip :
- The Royal Appartment in Annecy has nothing to do with Privilodge Royal Appartments, though located in the same street !
- The Bastide du Paradou in Moustiers seems to be a lovely place, though I guess this is the first time we use it !
- The Mas Saint Joseph still deserves its reputation of simple but lovely 3* hotel in Saint Remy, with the great welcoming attitude of Chantal. We use this hotel a lot !
Glad that you enjoyed also most of the activities, from the waters of the river Sorgue to the mountains of the French Alps !
Joel

Overall a great trip!
France | Jul 9 - Jul 17, 2022

M
Manpreet S.
Washington, DC | Reviewed on Jul 20, 2022

Simon had the local experiences perfect. The cooking class, boat tour, and wine tastings were great. Having the train tickets taken care of in advance was needed. If I had to do it again, I would've tried to have an actual call with Simon to discuss some stuff as doing it all over email was a bit difficult at times. We would have probably also figured out that the hotel back in Paris on the last night was probably not the best one to use. But that is made up by the hotel in Marseille! It was... read more

Simon had the local experiences perfect. The cooking class, boat tour, and wine tastings were great. Having the train tickets taken care of in advance was needed. If I had to do it again, I would've tried to have an actual call with Simon to discuss some stuff as doing it all over email was a bit difficult at times. We would have probably also figured out that the hotel back in Paris on the last night was probably not the best one to use. But that is made up by the hotel in Marseille! It was great. We had such an awesome view of the Bastille Day activities from our room while looking at the massive crowds below. We had a few minor hiccups with transfers and dinner reservations, but no vacation goes 100% smooth and we all recovered and Simon was quick to fix what he could. Thank you, Simon.

Hotel Reviews
Hotel OFF Paris Seine 4*
Paris

Such a unique hotel! It's literally a floating barge on the river! The staff was great. It is close enough to walk to the TGV train station if you are going to another part of France, but a bit far from the attractions you might want to visit in Paris. But the local metro station is directly across the street to get to those locations. If proximity to the TGV is what you want, this is great. If you want to stay closer to the Paris attractions, you might want to try another place.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Aquabella 4*
Aix en Provence

One of the few places in Aix that has a pool and it was a great pool! It's still walkable to everything in Aix. The rooms are actually very spacious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Beauvau Marseille Vieux-Port
Marseille

This hotel is right on the Old Port. You can walk to many restaurants and shops. The metro station is right in front as well. The staff was very nice and helpful. They helped us translate some documents! The only complaint would be that this location was sometimes noisy at night given it's location right on a busy part of the Old Port. But this location also allowed us to view the Bastille Day festivities without having to venture into the massive crowds! This will be tradition European size hotel rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Handsome Hotel Paris
Paris

The good is that this hotel is walking distance to some of the Paris attractions you want to see. It is also very close to endless Parisien cafes and shopping. This hotel is TINY even by European standards. The elevator was borderline claustrophobic. I would have been happier paying higher room charges for a better hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Chateauneuf du Pape & Gigondas Wine Tour
France

Our guide, Eric was AWESOME! He knew the area and the wine so well. He also knew the general area very well. He took us to some non wine related stops for some nice pictures and history lessons.

Quality of Experience
Guides, Drivers and Staff
Eric was the best!
Transport
Provençal Cooking Class in Aix-en-Provence
Aix-en-Provence

Gilles was an excellent host. We cooked at his house which was a unique experience. We had a fun group. The only thing I wish was for Gilles to involve us more in the shopping experience by showing us how he was picking things at the market, but that is a very minor complaint. He gave everyone their jobs and helped people who needed help during the cooking process. The stop at the winery was a nice stop. The food was delicious as well.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
It was a little crowded in the transport
Full-day Private Cassis & Bandol Rosé Wine Tour
France

Eric, the guide, was amazing! He knew the wine and the surrounding regions so well. He was more than a wine guide, he was a tour guide. I would book a tour with him again!

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Cruise to Calanques National Park - private group
Marseille

This was such an awesome excursion. The boat was comfortable (no bathroom). Caesar was our guide and was incredible. He captained the boat with expertise and provided context to all the places we visited. The area itself is gorgeous!! The blue waters and the unique Calanques were so cool. Caesar even dropped us off at a different location as he made lunch reservations for us at a friend's restaurant which turned out to be amazing! Book this trip!

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France

On time and big enough for our group.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Simon Hardy

Love them!
France | Jun 28 - Jul 16, 2022

A
Ahmed A.
the United Arab Emirates | Reviewed on Jul 19, 2022

The whole team was very cooperative and great Always got back to me in time to renegotiate certain things I wanted to adjust in the trip (not that there were many) the whole plans were done beautifully. I would definitely work with them again because there’s more to see!!

Thanks again for a lovely time Joel and Isabelle

Local specialist: Isabelle Voute

Amazing Honeymoon Trip to Southern France ( Lyon-Annecy-Chamonix-Aix en Provence) - 5 July - 15 July 2022
France | Jul 5 - Jul 15, 2022

L
Lyon K.
Singapore | Reviewed on Jul 18, 2022

Truth be told, we took a leap of faith when we engaged KimKim.com for our honeymoon in Southern France, because no one around us had heard of KimKim.com before. It turned out to be one of the best decisions for our honeymoon trip, especially since we could not speak French.

Pre-trip wise, it was lovely to work with Joel, and the detailed itinerary he prepared as well as the prompt responses he gave to all our countless enquiries made the preparation so much easier. He gave priority to... read more

Truth be told, we took a leap of faith when we engaged KimKim.com for our honeymoon in Southern France, because no one around us had heard of KimKim.com before. It turned out to be one of the best decisions for our honeymoon trip, especially since we could not speak French.

Pre-trip wise, it was lovely to work with Joel, and the detailed itinerary he prepared as well as the prompt responses he gave to all our countless enquiries made the preparation so much easier. He gave priority to what we wanted, and was very open to discussing options on how we could fit this trip into our budget, even going the extra mile at times which we appreciated very much.

During the trip, we felt very assured and relaxed since all our accommodation/transport/activities were booked. This helped us to "live in the moment" and experience our trip fully.

What we really liked about the trip:
- We appreciated the pace of the trip, where we had a good balance of sports activities (i.e. hiking, water rafting) and cultural /leisure activities (i.e. food tours, lavender field tours) throughout our 10-day trip.
- The accommodation options that Joel picked for us were really awesome. Each had their own unique charm. I personally loved the College 4 Hotel in Lyon the best while my husband loved the Rivera Hotel in Annecy the most.
- We loved the activities that were planned for us, especially the water rafting experience in Chamonix and the private hiking tour in Annecy by our guide Olivier, and full day trip to Cassi and villages of Luberon by our guide, Ady. It was a good mix of small group and private activities and very apt too, fitting with the nature of the activity.
- Our drivers for the private transfers were really friendly and welcoming too. Special mention to our driver who waited for us at Aix en Provence for a few hours till midnight due to our train delay,. During the trip, we realized how much we would have struggled if we had done this trip on our own as navigating around with language barriers was challenging, especially for transport.

One point that we must highlight would be the responsiveness of Joel and his team. Not only was Joel prompt in responding to our enquiries and couple of changes that needed to be made during the trip itself, we also experienced first-hand the "crisis support" that was provided. We had a security scare at Lyon train station where our train was delayed for slightly more than two hours, and the process was quite anxiety-provoking and nerve-wrecking given that it was already nighttime when this happened and our inability to understand what was going on due to the language barrier. However, thankfully Valentine (Joel's colleague) reached back to us promptly after we tried calling the after-office-hours hotline for support. Her assurance and liaison with the driver who was supposed to pick us up at our destination (Aix en Provence) was immensely helpful and she ensured that she remained contactable to us till we reached our hotel safely in Aix en Provence. We were extremely thankful that we had Kimkim's service to back us up if anything happened in France. :)

There was one aspect which we felt could be improved though. For our train ride from Geneva to Lyon, even though we had First Class tickets, we were unable to get any seats in the First Class cabin likely because it was free seating, and it was full by the time we reached the cabin. It was also quite chaotic and confusing as we did not know where the First Class cabin was in the train and everyone was rushing up the train so it was difficult for us to ask people as well (we almost got onto the wrong end of the train). In the end, we ended up sitting at whatever available seats we could find, which was in the Second Class cabin. We noted that perhaps this was a common occurrence as there were others who were like us, had First Class tickets but there were no more seats in the First Class cabin for them. Additionally, there was also no train conductor to verify if our seats match our tickets. As we were unfamiliar with taking trains in Europe and this was not what we were expecting, it might have been helpful to let us know such situations could occur and tips for us to manage this (E.g. which end of the train that the First Class cabin belonged to). Nevertheless, for the other trains where there were fixed seats and cabins designated for us, it was much easier.

Apart from this however, everything else was perfect. :) We are grateful to have engaged Joel via KimKim and would highly recommend for others to do the same, especially if you are taking tours in a foreign country where you do not speak their native language.

- Lyon and Shan (from Singapore)

Hotel Reviews
College Hotel 4*
Lyon

We had a pleasant experience at this hotel. It is cozy and quaint. The staff at the reception are friendly and willing to help. What impressed us most was the dedication of the hotel to being environmentally-friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Rivage Hôtel & Spa Annecy
Annecy

This was the most luxurious hotel that we stayed at for our trip. We loved the spaciousness and the balcony which overlooked beautiful views of the sky. Though it is located slightly further away from the city centre, it was nevertheless a good location for those who wanted to enjoy the lake.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Le Refuge des Aiglons
Chamonix-Mont-Blanc

We felt that this hotel would be perfect for winter but not so much for summer. For example, there was no aircon and we had to borrow a fan from the reception. The hotel also seemed understaffed as there were a few times where we could not find a staff to talk to and needed to wait for awhile. They also had no dental kits to provide us. Nevertheless, the design of the room and the balcony that overlooked the snowy mountains made up for it, on top of the lovely design of the hotel ground floor. :)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hôtel Roi René Aix-en-Provence Centre – MGallery
Aix-en-Provence

We loved our stay at this hotel. The location was great and the room was very well-designed, especially the toilet. The breakfast spread was one of the best as well. The room could have been slightly more spacious, if not all would be perfect. :)

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Lyon Old Town Food Tour (Small Group)
Lyon

We loved that the guide not only brought us on a food tour, but also gave us a history tour of Lyon. :) However, this tour might not be the best for vegetarians, because there will be some dishes where vegetarians are unable to enjoy.

Quality of Experience
Guides, Drivers and Staff
Cruise and Walk : Plus +Formula
Annecy

As first-time hikers, we were pleasantly surprised that we were able to achieve our hiking goals for the day. It was a good experience, though quite challenging at certain parts and the hot weather certainly didn't make it easier. However, we had a charming and wonderful guide who really helped and cheered us on.

Quality of Experience
Guides, Drivers and Staff
Rafting Chamonix
France

It was unexpectedly awesome, one of the most memorable experiences this trip! :) Definitely worth a try. Rafting down the river of Chamonix was an amazing experience , with the backdrop of the snowy mountains and beautiful scenery. It helped that the guide was witty and humorous, and made it very fun for us. Kudos to him for also speaking in both French and English to cater to us.

Quality of Experience
Guides, Drivers and Staff
Lavender morning tour
France

It was a pity that due to the drought, much of the lavender fields had been harvested already. However, thanks to our guide, we were still able to find some lavender fields, together with sunflower fields to take beautiful pictures. We also enjoyed the tasting session at the lavender shop.

Quality of Experience
Guides, Drivers and Staff
Cassis & Villages of the Luberon
Aix-en-Provence

Though the full day tour can be tiring, it was fulfilling. We loved Cassis with the cruise and the amazing views, and the different villages of the Luberon were really charming and beautiful. :) We really appreciated the guide who always offered us tidbits of knowledge about Provence and also spoke in French and English to cater to the whole group.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Reviewed on Aug 08, 2022

Hi Lyon,
Thank you so much for having taken the time to write such a detailed and enthusiastic feedback upon your honeymoon trip in France ! I really appreciate !
These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners.
So all the details you've mentioned are really helpful for us, including your chaotic train journey from Geneva to Lyon. YOu're right, we should give more details in our... read more

Hi Lyon,
Thank you so much for having taken the time to write such a detailed and enthusiastic feedback upon your honeymoon trip in France ! I really appreciate !
These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners.
So all the details you've mentioned are really helpful for us, including your chaotic train journey from Geneva to Lyon. YOu're right, we should give more details in our roadbooks upon trains and how to get the best of your journey on board and when arriving at the train station. I'm so sorry that you finally had to seat in 2d class seats, whereas you had 1st class tickets.
Thanks again for your trust in Kim Kim and our team !
Joel

Valentine helped us a wonderful trip to Franc...
France | Jun 30 - Jul 9, 2022

J
Jennifer S.
Ashburn, VA | Reviewed on Jul 10, 2022

Valentine helped us a wonderful trip to France. She made suggestions for itineraries, tours, hotels--everything. She was responsive and communicative. Kimkim made traveling stress free. read more

Valentine helped us a wonderful trip to France. She made suggestions for itineraries, tours, hotels--everything. She was responsive and communicative. Kimkim made traveling stress free.

Hotel Reviews
Villa Victoria
Nice

This place was lovely. The outdoor garden was so fantastic and a highlight. The staff was so friendly and helpful. We would go back in a second.

Authenticity & Character
Location
Not close to the older part of Nice. We did a lot of walking to get to our hotel
Staff
Mariann was amazing
Cleanliness & Comfort
InterContinental Marseille – Hotel Dieu
Marseille

Nice hotel but larger and more commercial feeling. If you want big and modern inside this hotel is great, but if you are looking for charm, I'd look elsewhere.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mas Valentine 4*
Saint-Rémy de Provence

This hotel is a winner. Beautiful, charming and run by Mariann-who is the best part of the hotel. She is a treasure. We'd go back in an instant.

Authenticity & Character
Just beautiful. Pool is an oasis. Rooms are charming.
Location
Not right in the town but five minute drive away.
Staff
Mariann is a treasure. She was so nice and helpful--all the guests loved her
Cleanliness & Comfort
Le Square Louvois 4*
Paris

Well located near the Opera and Place Vendome, this was a very nice hotel.

Authenticity & Character
Modern and chic
Location
Right near a metro stop and easy walk to many wonderful shopping sight seeing areas
Staff
Cleanliness & Comfort
Rooms are quite small for the price
Activity Reviews
Cruise in the Calanques - Max 12 people on board
France

Great trip! 3 hours and you see things you couldn't see otherwise. We were helped by great weather-but this is a wonderful way to see Les Callanques

Quality of Experience
H
Guides, Drivers and Staff
Transport
Art and Architecture tour in Chic Vineyard
Aix-en-Provence

Interesting but it was blazing hot, really too hot to be outside, and it's a lot of walking. Beautiful grounds, but not as interesting as I would have thought

Quality of Experience
Guides, Drivers and Staff
Transport
Stroll in the Alpilles and visit of the Carrières de Lumières by electric bike
France

Absolutely great way to see this area of France. I'd recommend this to everyone.

Quality of Experience
Guides, Drivers and Staff
Transport
A Taste of Avignon
Avignon

This was a good tour because we only had the morning to spend in Avignon and Simon was a great tour guide for the area, using food as a starting point for his stories.

Quality of Experience
Guides, Drivers and Staff
Transport
N/A
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Jul 19, 2022

Hello Jennifer,
Thank you so much for taking the time to post a review about your trip to beautiful France. We hope that you came back home with a lot of memories of the French Riviera, Provence & the City of Lights!
It is super important to get your comments about Hotels & Activities. We take everything in account to improve our future trips.
All the best and à bientôt in France!
Valentine

Highly recommended!
France | Jun 25 - Jul 3, 2022

X
Xincheng Z.
Denver, CO | Reviewed on Jul 10, 2022

Josee spent a lot of time with me before we had the travel plan finalized. She is very professional and details oriented. Everything is perfect. The locations of the hotel at Paris and Nice are great Both are in the center of cities and close to metro stations. The day trips are well planned and they are small group tour which is about 8-9 people. The drivers are very nice and always on time. We had a great time in Paris and Nice. Thank you Josee! read more

Josee spent a lot of time with me before we had the travel plan finalized. She is very professional and details oriented. Everything is perfect. The locations of the hotel at Paris and Nice are great Both are in the center of cities and close to metro stations. The day trips are well planned and they are small group tour which is about 8-9 people. The drivers are very nice and always on time. We had a great time in Paris and Nice. Thank you Josee!

Hotel Reviews
Hotel Amiral Fondary
Paris

Nice and clean. Great location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Feel Home Assalit
Nice

In the center of Nice. Close to grocery stores.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Day-trip to Versailles: Palace & Gardens with audioguide + Round-trip transfers
Paris

This is the only big group tour, but we don’t mind.

Quality of Experience
Guides, Drivers and Staff
Transport
Skip the line visit of the Louvre with audioguide (tickets only)
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Eiffel Tower Summit Tickets
Paris

Very crowded.

Quality of Experience
Guides, Drivers and Staff
Transport
Best of the French Riviera
Nice

Small group tour and you got to see a little bit of everything.

Quality of Experience
Guides, Drivers and Staff
Transport
Gorges of Verdon and Fields of Lavender Tour
Nice
Quality of Experience
Guides, Drivers and Staff
Transport
Boat to Sainte Marguerite Island (îles de Lérin)
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Josee Legrand
Josee
Josee Legrand
Local specialist in Lacenas | Reviewed on Jul 21, 2022

Bonjour Xincheng!
Thank you so much for sharing your comments and your enthusiastic feedback on your family trip to France! It was a delight to organize your itinerary and I hope you went back home with lots of great memories! And thank you so much for the pictures of your beautiful family in the fascinating lavender fields! I really appreciated it!
Your comments are very important to us as they help to control, maintain, and improve the quality of our services and those of our local partners.
Thanks again for your trust in Kim Kim and in our team !
Josée

Itemized bill not received.
France | Jun 23 - Jul 4, 2022

Charles
Charles C.
Coral Terrace, FL | Reviewed on Jul 06, 2022

While the rooms were fine, I never received from Isabel a list of what it was we paid for. The total bill was $1785. I would appreciate your company sending me an itemization of charges. read more

While the rooms were fine, I never received from Isabel a list of what it was we paid for. The total bill was $1785. I would appreciate your company sending me an itemization of charges.

Local specialist: Isabelle Voute

After 3 great experiences, this one wasn't the same
France | Jun 23 - Jul 4, 2022

G
Gretchen C.
North Lauderdale, FL | Reviewed on Jul 05, 2022

We used kimkim to travel to Croatia, Greece, and Italy (separate times), prior to using kimkim for a 12-day trip with family to France. Isabelle had positive reviews, so we started our booking processes with her. We were traveling with a 14-year-old, 87-year-old on a walker, and three relatively spry adults and so I made sure to carefully articulate that with Isabelle up front and reiterate often. We were also spending four days with family, requiring no hotels or scheduling on her part for... read more

We used kimkim to travel to Croatia, Greece, and Italy (separate times), prior to using kimkim for a 12-day trip with family to France. Isabelle had positive reviews, so we started our booking processes with her. We were traveling with a 14-year-old, 87-year-old on a walker, and three relatively spry adults and so I made sure to carefully articulate that with Isabelle up front and reiterate often. We were also spending four days with family, requiring no hotels or scheduling on her part for that time.

We gave her maximum flexibility to use trains, planes and suggest hotels and tours based on the broad interests of our group. We started planning 6 months in advance to give us the best schedules and options. Our budget began at $200 p/p p/day, but we increased it to $250 p/p p/day at her urging. She was very patient with my father-in-law, who struggled to understand and use kimkim successfully; we had several last minute requests. My pre-travel experience with Isabelle was positive, save for about 10 days when she was completely non-responsive. Then, about a week before our trip was scheduled to start, she let us know she was leaving the company and someone else would be assigned to support us. No one contacted me proactively, so right before we were scheduled to arrive I contacted kimkim customer service...

Upon arriving in Nice, everything went very smoothly and we had a nice hotel and excellent tour driver who took us through Eze at sunset, which I recommend.

We originally asked for the most direct train from Nice to Pau upon departure, as we had a family reunion scheduled that night. During our planning, Isabelle insisted that our best option was to fly from Nice to Toulouse, then take a train from Toulouse to Tarbes. We agreed. When the tickets came (often during planning, only sample schedules are offered) it had us waiting in Toulouse for 4.5 hours. When asked about the schedule, Isabelle insisted it was still the best option and that we could also "enjoy Toulouse" before taking a train to our family. We believed Isabelle when she said taking the plane and train were the fastest option... but wish I had checked. There were several direct routes she could have selected, with far better schedules, that would have allowed us to spend far fewer than eleven hours in transit. Our flight was at 7:20AM, meaning leaving our hotel in Nice at 4:30. When we arrived at the airport in Toulouse, our transportation wasn't there. We couldn't get in touch with the driver or our replacement support servicer from kimkim (it was 8:20AM on Saturday). We finally got a response from the driver who had forgotten about us. After waiting an hour, we were druven by a very kind gentleman to the Toulouse Gare. Unfortunately, contrary to Isabelle's suggestion, there was no way to "enjoy Toulouse", because the Gare (train station) had no place to stow luggage. Isabelle hadn't coordinated for a driver or tour, so lugging bags through the cobblestone streets for 4 hours after being up since 3:40AM, didn't seem like a great option.. So we were stuck in the train station that was under serious construction for a whole morning and didn't arrive in Tarbes until 15:10.

If you visit the south central area of France I highly recommend a trip to the Grottes de Bettharam; especially with children. It is not fir the mobility-challenged, because you will do an hour of walking and stair climbings in wet, uneven conditions, followed by a boat and train through the most unbelievable natural caves, lit using electricity in a beautifully artistic manner. It is truly an eartly and manmade marvel all-in-one.

Leaving our family near Pau, we were supposed to take a train to Biarritz. The original proposed schedule on the trip summary wasn't the same as what was actually reserved. Our family was shocked by the train schedule and connection, since it had us going from Pau to Bayonne and then waiting in Bayonne an hour before heading to Biarritz. Biarritz is only a ten minute train ride from Bayonne and there were more direct trains available on that specific date that she didn't choose. So rather than lug suitcases around two stations and have another long layover that made no sense, my in-laws extended the rental car they were using when we visted family and we drove to Biarritz in an hour. When I shared the concerns with kimkim about the train schedule and our decision to drive, Isabelle's replacement (Valentine) agreed that the schedule made no sense and that driving was a good option. We lost the money we'd paid for the trains and the private transportation from the station, had to pay for gas, and two more days of the rental.

On arriving in Biarritz, we were astonished to learn that the hotel Isabelle booked us all into had no lift. We contacted kimkim and were told this was a historic property and couldn't have a lift, but hotel staff would help with bags. The hotel staff did not help with the bags, but the point is that an 87-year-old with two knee replacements and a recently-shattered ankle, on a walker, cannot go up and down three flights of stairs! Well, there was absolutely no real sense of urgency about the situation at all and no alternative hotel offered. We struggled to get him and our bags up (and for him, the going down was even harder). There was also no parking at the hotel, and there is not even a drop-off area at the front. Very important things to disclose. The suggestion Valentine offered when I explained how difficult the parking situation was (street parking several blocks away and lugging the luggage with my father-in-law on a walker), was to park in public garage even farther away... We spent over $130 Euros on parking before being able to return the car. The Hotel Edouard VII is a lovely property and had kind staff with a beautiful breakfast. But it is absolutely not appropriate for anyone with limited mobility. Biarritz is by far one of our favorite places: Le Sin in the Cite de l'Ocean is not to be missed! What a fantastic restaurant. And Petit Place, right on the water with your feet in the sand (inside the restaurant!) is the best place to watch the sunset.

After Biarritz was Paris, where Isabelle booked us in separate hotels. My in-laws were concerned about some reviews of the Off Seine where we were staying (lots of entertainment and right on the Seine, so can be loud), so Isabelle offered to put them "right across the river" in a quieter hotel. Well, they ended up being a half-hour walk away. Their hotel had no AC (something that should also be disclosed). We could take the metro 5 stops to visit, but they had to get taxis to meet us for our tours which were scheduled from our hotel and other activities that were planned. Isable booked us for the catacombs on our first full-day in Paris, but did not schedule transportation there or back. It is not easy to get taxis that can accommodate five people, and it was very expensive, so if you have a larger party and taking the metro is not a good option, make sure kimkim handles transportation well ahead of time. Taxis and private cars (Serge and Tony reserved by kimkim both had problems) have a hard time finding the Off Seine hotel and getting down to entrance (which is blocked on one side by a gate and the other by barriers). A visit to the catacombs is a perfect way to spend a couple hours, although another tour that is not appropriate for anyone with mobility challenges. If you're there on a weekend, you get spit out into a nice street market and area with good restaurants.

If you stay at the Off Seine over a Sunday, be sure to reserve for brunch well in advance. It's wonderful. I would also recommend scheduling a boat tour to the Eiffel Tower through the Off Seine (they have a relationship with a nice boat operator). We went in the morning and it was cool and a lovely way to see Paris. The Off Seine is a great property, generally, but we had no AC our first 30 hours and the electricity kept shorting out, affecting our lights.

Upon departing to the CDG airport, Isabelle booked us a private driver. As mentioned above, the hotel Off Seine is apparently very difficult to access, so he was 30 minutes late picking us up meaning a bit of a scramble at the airport.

In the end, Joel (my France kimkim support) and Mariana (general kimkim customer support) tried diligently to find solutions and ways to compensate us for the impacts of Isabelle's poor planning and selections. As she is no longer with the company, I fear we were just the unfortunate recipients of a lack of care/concern, knowing there would be no consequences to her professionally. My previous experiences with kimkim have been completely different and almost exclusively positive.

Hotel Reviews
Villa Victoria
Nice

Really lovely location and excellent service. Breakfast in the garden is a "nice" touch.

Tips for future travelers

Unlike many other 4-star properties, it doesn't have a pool or anything to eat in the afternoon or evening. It does have an evening bar, but you need to actually eat elsewhere.

Authenticity & Character
Location
Close to everything but on a quiet street
Staff
Cleanliness & Comfort
Hotel Edouard VII
Biarritz

While a quaint, historic and well-appointed property, please take heed that there is no lift and rarely any staff assistance available with baggage. They have no drop-off area and no parking, so if you drive, you will have to either: (1) pay at the meter every four hours, except between 7pm and 7am when it's free, or (2) park in the public lot and pay daily and lug your luggage. Breakfast is very nice, as is the sitting area. The Wheels and Waves convetion was occurring while we were visiting and while I am sure it is not unique to our hotel, the noise from motorcycles gathering across the street was deafening (sometimes as late as 2:30AM).

Tips for future travelers

Do not stay here if you have mobility challenges or are driving a car. No lift. No drop off area for checking in and dropping baggage. Lots of stairs. Balcony was not large enough to sit on or enjoy.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The rooms were clean and the bathrooms were very spacious.
Hotel OFF Paris Seine 4*
Paris

The location and design are unique and offer such a level of sophisticated fun to a trip to Paris. If you're traveling with a smaller child, the suite is a perfect option. Be prepared for lots of noise (late into tge night and early morning) if you book over a weekend or when they are hosting an event (which they have frequently). Our room suffered from some electrical issues affecting the lights and AC our first day, that staff could not fix. Food and service is top notch, especially Sunday brunch (but get your reservation well in advance). They have a relationship with a private boat operator that gives really nice tours along the Seine. Highly recommend.

Tips for future travelers

Your taxi or driver will likely get lost and you will have to carry your luggage quite a ways. Pick up will be late because the driver can't get access.

Authenticity & Character
Completely unique
Location
Being on the water along the Seine is lovely and cool
Staff
Cleanliness & Comfort
Better lighting, AC and electrical issues. We have a teenager and there is no door to the shower, so lack of privacy in the suites.
Hotel Jeanne D'Arc Le Marais
Paris

Quaint, historic area with so many great cafes and restaurants nearby. Staff are very pleasant and seating area has been updated. Stairs are quite ancient, carpeted, and rickety, so be careful, but there is a tiny lift. Hotel has no AC. Some rooms are absolutely petite to the point of not being able to walk around the bed if you have luggage.

Tips for future travelers

No AC

Authenticity & Character
Location
Really lively, interesting area of the city. Good shopping, markets, restaurants and several metro lines service.
Staff
Cleanliness & Comfort
Room was incredibly small. No AC on 3rd floor.
Local specialist: Isabelle Voute

Family Trip to France
France | Jun 20 - Jul 2, 2022

Krista
Krista B.
Portland, OR | Reviewed on Jul 04, 2022

We really appreciated the care and attention that Valentine took to listen to our wants for a family trip to France and make it a reality. The experiences and accommodations were wonderful and we'll have many memories from this trip. We will definitely suggest kimkim to friends and family to book their next international trip! read more

We really appreciated the care and attention that Valentine took to listen to our wants for a family trip to France and make it a reality. The experiences and accommodations were wonderful and we'll have many memories from this trip. We will definitely suggest kimkim to friends and family to book their next international trip!

Hotel Review
L'abeille Boutique Appartements
Nice

I honestly do not think that we could have stayed in better accommodations in Nice! The apartment was in a hip and trendy neighborhood but the bedrooms were tucked away in the courtyard side and very quiet. The furnishings were fun and beautiful. Full kitchen and bath. Even laundry and dishwasher, which made things much more comfortable. Manager and owner were lovely as well!

Tips for future travelers

Book it! You will not regret it.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Jul 06, 2022

Bonjour Krista,
It was lovely to read your review. Thank you so much, I was delighted to organize your trip and help you during your trip. Hope that you cameback home with a lot of memories in mind.
See you soon in France or in Europe!
Best,
Valentine

Trip to France (Normandy, Paris, Avignon, Nice)
France | Jun 17 - Jun 30, 2022

Brandon
Brandon S.
Charlotte, NC | Reviewed on Jul 03, 2022

We loved our guide (Julie) in Normandy (both for the D-Day beach guided tour and the Mont St. Michele guided tour. She was young, fun, energetic, knowledgeable and personable and we all enjoyed our time with her.

Our hotel in Bayeux (Hotel Villa Lara) was also terrific, the staff was friendly and welcoming, the rooms were spacious, and the lobby was quaint and nice with a fun little bar for wine and snacks.

We did not care for the "scavenger hunt" activity in Paris and would not... read more

We loved our guide (Julie) in Normandy (both for the D-Day beach guided tour and the Mont St. Michele guided tour. She was young, fun, energetic, knowledgeable and personable and we all enjoyed our time with her.

Our hotel in Bayeux (Hotel Villa Lara) was also terrific, the staff was friendly and welcoming, the rooms were spacious, and the lobby was quaint and nice with a fun little bar for wine and snacks.

We did not care for the "scavenger hunt" activity in Paris and would not recommend that activity for other visitors to Paris.

Our hotel in Paris (Pavillon Faubourg Saint-Germain) was also excellent, in a great location, with very nice amenities, although the rooms were slightly on the small side (not much room to move around).

Eiffel tower was a fun adventure

Our bike ride tour of Versaille and the Versaille Castle and property was also very fun, and our guide (Rachel) was pleasant and knowledgeable.

Really enjoyed our brief tour of the Louvre with Melanie..she was very energetic and knowledgeable and focused on some of her favorite areas which we enjoyed.

In Avignon, we did not enjoy our first night at our N15 B&B (we didn't find the host to be very warm and welcoming, and the hot water broke mid shower and they were not anticipating hot water through the weekend), and were much happier after moving to the Hotel Cloitre Saint Lous. Air conditioning didn't seem to keep pace with the higher outside temperatures, but it was a very neat place to stay, with access (literally outside our bedroom door) to the old Chapel. It also had a neat rooftop pool which was great for cooling off after a hot day.

We loved our cooking class (small group) with Chef Jean Marc..such a neat experience being in his personal home vs. taking a cooking class in a commercial kitchen.

As for Nice..beautiful place, great hotel (La Perouse), great location, great staff, loved the extra space in our room (one of the large suites with nice outdoor patio/terrace). "Food" tour guide was knowledgeable and friendly, but it was more of a general walking tour and not so much a food tour, so that was a little off from expectations.

All of the scheduled transportation (private drivers, trains) was terrific and so nice for us to not have to worry with any of those logistics.

Overall, we had a fabulous trip and everything was well coordinated by Laurence..we would definitely consider using KimKim again for future international travel.

Local specialist: Laurence Vuillemin

Trip of a lifetime to France! (Nice, Provence and Paris)
France | Jun 22 - Jul 1, 2022

A
Amy S.
Cranberry Township, PA | Reviewed on Jul 02, 2022

Thank you Manon! You created the most amazing tour of France for my family! We arrived in Nice, then ventured to Provence and ended in Paris over 10 days. Incredible activities and hotels with transportation to the activities and arrangements to take the train with transportation as I had requested. Electric bike tour through the French countryside, walking tour of a Parisian neighborhood, private tour of Versailles, tickets to the Louvre and the Eiffel Tower...and the list goes on. It... read more

Thank you Manon! You created the most amazing tour of France for my family! We arrived in Nice, then ventured to Provence and ended in Paris over 10 days. Incredible activities and hotels with transportation to the activities and arrangements to take the train with transportation as I had requested. Electric bike tour through the French countryside, walking tour of a Parisian neighborhood, private tour of Versailles, tickets to the Louvre and the Eiffel Tower...and the list goes on. It was exceptional and in the midst of staffing shortages across the world, it was amazing to see how reliable and professional all of your various contacts were on every stop of our vacation. We will use Kim Kim for our next trip for sure! Merci Manon!!

Local specialist: Manon Broquerault
Manon
Manon Broquerault
Local specialist in France | Reviewed on Jul 03, 2022

Bonjour Amy, thank you for your lovely review! It is so awarding to get such great feedback and to read you had an amazing time with your family in France. I will definitely pass on your feedback to our partners! It was a pleasure designing your trip and I wish you all a lovely summer!

Warmest regards from sunny Paris
Manon

I couldn't have asked for a better trip!
France | Jun 24 - Jun 30, 2022

Cheri
Cheri H.
Walnut Creek, CA | Reviewed on Jul 01, 2022

Overall, Joel was very helpful, responsive, kind and excellent in helping us put together the perfect trip in France. There were several times that details were missed - for example, I was going to the airport home by myself (on the last day) without my family, which I mentioned several times leading up to our trip. When the airport transport came to my hotel, he had a large truck for all of our luggage and for the three of us. It was only me. I wondered if I paid more for that type of... read more

Overall, Joel was very helpful, responsive, kind and excellent in helping us put together the perfect trip in France. There were several times that details were missed - for example, I was going to the airport home by myself (on the last day) without my family, which I mentioned several times leading up to our trip. When the airport transport came to my hotel, he had a large truck for all of our luggage and for the three of us. It was only me. I wondered if I paid more for that type of vehicle because of this missed detail. In the end, I couldn't have asked for a better trip.

Hotel Reviews
L'Hôtel Particulier
Bordeaux

Excellent location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel Lorette - Astotel
75009

Excellent place and great customer service. A little further away from the main sights than we would have liked.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Wine in the City (Private Tour)
Bordeaux

We had SO MUCH FUN on this wine tour and we learned so much! Our guide was EXCELLENT!

Quality of Experience
Guides, Drivers and Staff
Transport
Guided wine and Bike Tour in St Emilion (small groupe -09h)
France

It was fun, but it was raining throughout the day. We experienced a variety of chateaus and wines.

Quality of Experience
Guides, Drivers and Staff
Transport
Mysteries of the Louvre
Paris

We had an excellent guide - Stephanie (?). She made this tour so much fun and so interesting.

Quality of Experience
Guides, Drivers and Staff
Stephanie has a Ph.D in Art history and she knew how to make the tour fun and meaningful.
Transport
Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)
Paris

I thought our guide rushed us through and didn't really tell stories that made knowing the history fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Montmartre Local Gastronomy Tour
Paris

Our guide was super knowledgable about the history of food in Paris and clearly has a passion for great food. She was very talkative, delightful and intelligent. We had a very fun time.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Reviewed on Jul 02, 2022

Hello Cherri,
Thank you so much for having taken the time to make a review on Kim Kim.
These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners.
I'm all the more happy that your first impression with the hotel in Bordeaux was not very positive! Glad to see that it finally met your expectations. And glad also to see that you enjoyed most of the experience. Maybe we have missed something in the... read more

Hello Cherri,
Thank you so much for having taken the time to make a review on Kim Kim.
These comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners.
I'm all the more happy that your first impression with the hotel in Bordeaux was not very positive! Glad to see that it finally met your expectations. And glad also to see that you enjoyed most of the experience. Maybe we have missed something in the last voucher for the transfer was indeed for 3 people. But to be honest, we usually provide vans only for groups of 4 people and more. We have paid (and charged you ) for the price of a normal Sedan car for you 3. If you had a larger vehicle for you only, this can be considered as an upgrade for free!
Best
Joel

Travel to Paris, Bordeaux and Cassis in June, 2022
France | May 30 - Jun 10, 2022

M
Mark M.
Colorado Springs, CO | Reviewed on Jun 26, 2022

Joel did a great job helping us plan our trip to France in early June. We were a little late getting started and had a number of changes and complications on our end (adding my son and his friend to the trip mid-way through) and Joel was very helpful and patient with us. We hade great experiences in Paris, Bordeaux and Cassis. Joel arranged great guides and experiences and arranged the travel in a manner that worked perfectly. He seemed to think of everything and made the trip stress... read more

Joel did a great job helping us plan our trip to France in early June. We were a little late getting started and had a number of changes and complications on our end (adding my son and his friend to the trip mid-way through) and Joel was very helpful and patient with us. We hade great experiences in Paris, Bordeaux and Cassis. Joel arranged great guides and experiences and arranged the travel in a manner that worked perfectly. He seemed to think of everything and made the trip stress free and wonderful!
Thanks to Kim Kim and especially to Joel!
Mark and Debi

Hotel Reviews
Best Western Aramis Saint Germain
Paris

Great location! Very helpful people at the front desk! Comfortable and they provide a very nice breakfast. Just steps away from the Metro stop and an easy walk to the Luxembourg Gardens (and just a little further to the river and Notre Dame.

Authenticity & Character
We had a small balcony where we could sit and watch people coming and going to work and school. Charming!
Location
Easy access to the Metro, and within walking distance of a lot of downtown Paris.
Staff
The people working at the hotel seemed very happy to be helpful.
Cleanliness & Comfort
Met or exceeded our expectations
Hôtel Majestic
Bordeaux

Great location, very nice rooms and a great breakfast. You really felt you were somewhere else while you were staying there (it was much more authentic that being at a standard chain-hotel). The room was very comfortable and just a short walk from the main square area of the town.

Authenticity & Character
Its not a chain-style place. The rooms have character and our was very large!
Location
Its just around the corner from the Opera House square - easy walk to the main parts of the town and the riverfront and the metro line.
Staff
Everyone was so friendly and helpful.
Cleanliness & Comfort
Met or exceeded our expectations
Une Terrasse sur la Mer
Cassis

Fantastic view! This is a private apartment, not a hotel, but the main room has fantastic views of the bay.

Tips for future travelers

It is located on a hillside above the town - which results in fantastic views but also some significant stairs/hillside walks.

Location
The views of the bay.
Activity Reviews
Notre Dame and Sainte Chapelle
Paris

Our guide was very pleasant and knowledgeable, and seemed very interested in sharing what she knew about the locations we visited.

Quality of Experience
We saw a number of things we would otherwise have missed, and learned a lot!
Guides, Drivers and Staff
Our guide was very knowledgeable and friendly.
Skip the line visit of the Louvre with audioguide (tickets only)
Paris

Obviously any trip to the Louvre is fantastic, but calling this a "skip the line" visit is a bit of an overstatement. Even with these tickets there was a significant line, but it was much better that if we just tried to get tickets that day. We found the audio guide to be cumbersome at first, but that may just be our inexperience with this type of technology.

Paris Macaron Baking Class
Paris

Just a fantastic experience! Fun, and instructive, and the other participants were all so friendly!

Quality of Experience
A nice break from the usual activities of a Paris vacation.
Guides, Drivers and Staff
Very friendly and also very informative!
Landmarks of Bordeaux
Bordeaux

Very pleasant and informative. Our guide was very knowledgeable and friendly. In just a few hours we learned so much about the city and its history! It really improved our whole stay in Bordeaux!

Quality of Experience
Our guide so knowledgeable and nice, and provided so much information on the city and its history.
Saint-Emilion Afternoon Wine Tour
France

A wonderful tour of the Sant Emilion city and the surrounding vineyards and very nice stops at two Chateaus/wineries! Travel in a comfortable van with a very friendly and knowledgeable guide.

A kayak trip in the Calanques (inlets)
France

Beautify location! The experience of paddling into the calanques and taking a little swim in one of them was great!

Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Reviewed on Jul 18, 2022

Hi Mark,
I realize I have not yet taken the time to thank you for your detailed and positive feedback on your trip in June with us. We've still been extremely busy for the last 3 months as many travelers continue to decide to visit France at the last minute. Not easy for us !
Your comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners. I'm sincerely glad that you enjoyed your trip with us !
Best
Joel

Great hotel locations and suggestions — looki...
France | Jun 17 - Jun 25, 2022

A
Aparna W.
Santa Clarita, CA | Reviewed on Jun 26, 2022

Great hotel locations and suggestions — looking forward to the next one!

Local specialist: Ode Ledet

From Paris to Provence through Alsace and Burgundy
France | May 16 - May 29, 2022

M
Megan B.
Houston, TX | Reviewed on Jun 24, 2022

We had an amazing trip to France and are so glad we used KimKim to help plan. Joel took into account everything that we wanted to try to do while we were in France and planned a truly incredible trip for us. While we lost a day due to flight delays on the front end of our trip, we were able to get a wonderful taste of Paris and Versailles. Our favorite tour while in Paris was the Murders and Mysteries of the Louvre tour with David. The next stop was the Alsace region and we can’t stop telling... read more

We had an amazing trip to France and are so glad we used KimKim to help plan. Joel took into account everything that we wanted to try to do while we were in France and planned a truly incredible trip for us. While we lost a day due to flight delays on the front end of our trip, we were able to get a wonderful taste of Paris and Versailles. Our favorite tour while in Paris was the Murders and Mysteries of the Louvre tour with David. The next stop was the Alsace region and we can’t stop telling people about how much we enjoyed the area. With Ana and Erik of Alsace Safari, we toured the adorable towns in the region along the wine road, tried some wine at a couple wineries, visited a castle, and drove up into the Vosges mountain range. The Alsace region is a must see! Dijon and Beaune were our next stops and we enjoyed trying the wines in the region, seeing the vineyards, and taking in the beauty of the area. Our final stop was Aix en Provence where we took part in an amazing cooking class experience with Gilles of Provence Gourmet and have been sold on trying cooking classes whenever we travel from here on out. We also loved seeing the villages and countryside in the Luberon region near France. This trip was filled with so many positive memories and we will not hesitate to use KimKim in the future.

Hotel Reviews
Hôtel Le Saint-Grégoire
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
James Boutique Hôtel
Colmar

The breakfast was excellent. The room was modern and comfortable. The hotel was walking distance to quite a bit in Colmar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Philippe Le Bon
Dijon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Hotel Cezanne
Aix-en-Provence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Montmartre & Sacré-Coeur Walking Tour
Paris
Quality of Experience
Guides, Drivers and Staff
Dinner cruise on the Seine (Privilege Service included)
Paris
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day guided tour of the Palace of Versailles with priority access in a small group (1 to 15 people)
Paris

We got stuck in traffic on the way there, so our half day was rushed. We also expected the tour to be a small group but it was more like 30 people. I enjoyed our guide. Knowing what I know now, I’d rather have done a full day at Versailles so that we could take our time on the grounds and in the town.

Quality of Experience
Guides, Drivers and Staff
Transport
Mysteries of the Louvre
Paris

This was such a fun tour. David was an excellent guide. It was definitely a fast walking tour to the various spots within the museum, but we got to see a lot and David provided us with a lot of interesting and cool information.

Quality of Experience
Guides, Drivers and Staff
Walking tour in the old town of Strasbourg
France

I enjoyed our walking tour of Strasbourg and we really were able to make the tour our own since it was just us and our guide. I enjoyed learning the history of Strasbourg.

Quality of Experience
Guides, Drivers and Staff
Iconic Full day Tour in Alsace from Colmar
Colmar

Loved, loved, loved this tour. The towns along the wine road were incredible. I’d never seen a stork until we traveled to the Alsace region and they were everywhere. The castle was incredible and the wine tasting was fabulous. Highly recommend.

Quality of Experience
Guides, Drivers and Staff
Transport
Munster Valley Full-Day Tour
Colmar

Fun day in the Vosges mountain range. We got to see the villagers in the area herd the cows up the roads of the Vosges Mountains. We enjoyed tasting wine and having cheese from the region.

Quality of Experience
Guides, Drivers and Staff
Transport
Exceptional wines & a stroll through Beaune (Passion Day)
France
Quality of Experience
Guides, Drivers and Staff
Transport
Picturesque Villages & Countryside in Burgundy
Dijon
Quality of Experience
Guides, Drivers and Staff
Transport
Cooking Class, Provencal Lunch and Local Market Tour in the Alpilles
France

Such a fun experience and I highly recommend it.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Luberon Markets & Villages
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Reviewed on Jul 18, 2022

Hi Magen,
I realize I have not yet taken the time to thank you for your detailed and positive feedback on your trip in May with us. We've still been extremely busy for the last 3 months as many travelers continue to decide to visit France at the last minute. Not easy for us !
Your comments are very important to us, because they help us to control, maintain, and improve the quality of our services and those of our local partners. I'm sincerely glad that you enjoyed your trip with us ! Enjoy your summer !
Best
Joel

A trip we’ll never forget!
France | Jun 3 - Jun 14, 2022

S
Sarah H.
Saint Peters, MO | Reviewed on Jun 15, 2022

We had the most amazing trip to France because of Simon. He helped us plan out every detail. We enjoyed fantastic excursions, our favorites being a wine tour in Bandol & Cassis and a cooking course in Provence that was absolutely incredible in a Michelin starred kitchen! Simon was also available and incredibly responsive when I had a couple questions during our trip. I cannot say enough good things about Simon and the unforgettable trip he helped design for my family. Merci beaucoup Simon!!!!!!! read more

We had the most amazing trip to France because of Simon. He helped us plan out every detail. We enjoyed fantastic excursions, our favorites being a wine tour in Bandol & Cassis and a cooking course in Provence that was absolutely incredible in a Michelin starred kitchen! Simon was also available and incredibly responsive when I had a couple questions during our trip. I cannot say enough good things about Simon and the unforgettable trip he helped design for my family. Merci beaucoup Simon!!!!!!!

Hotel Reviews
Capelongue, a Beaumier hotel
Bonnieux

This hotel is AMAZING!!!!!!!!!!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Parisis Paris Tour Eiffel
Paris

We loved the location and our view of the Eiffel tower, the rooms are quite small and the bathrooms left a little to be desired (paint chipping in showers, a little unsightly).

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Restaurant | Welcome gastronomic dinner in Aix en Provence
Aix-en-Provence

Of all of the restaurants we enjoyed on our trip, this one was one of our least favorites.

Quality of Experience
Food
Guides, Drivers and Staff
Full-day Private Cassis & Bandol Rosé Wine Tour
France

So fun! Great trip and beautiful views! Our guide was fantastic.

Quality of Experience
Guides, Drivers and Staff
Transport
Private exclusive cooking class, Spa and Dinner in Joucas
France

This was our favorite excursion. We couldnt believe how hands on the chefs were and how much time they spent with us! Unfortunately there wasn’t enough time to use the spa, but the 7 course meal was amazing!!

Quality of Experience
Guides, Drivers and Staff
(DU) Evening Eiffel Tower Private Tour + skip-the-line tickets
Paris

Wow! The eiffel tower at sunset was unbelievable! It is a MUST DO!

Quality of Experience
Guides, Drivers and Staff
Transfer from Paris hotel to Paris Charles de Gaulle (CDG)
France

On time and pleasant! Also were prepared with car seats for our children which was very appreciated!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Reviewed on Jun 28, 2022

Bonjour Sarah,
Merci beaucoup! Thank you very much for your very nice comments and suggestions! I am glad we could finally make this beautiful trip running in 2022, after having postponed it in Covid time..
I think your family will keep nice memories, maybe even the youngest ;)
Many thanks,
Simon

Not a Full-Service Travel Agency
France | May 26 - May 30, 2022

K
Keya P.
Albuquerque, NM | Reviewed on Jun 14, 2022

I worked with Isabelle on a 5 day trip to Cognac & Épernay, France for me, my husband, and two friends. I was confident in her planning until we arrived in France. Based on my experience, I would not recommend booking a trip through kimkim and here's why:

Sloppy planning: Three of the five nights of the trip, we discovered that we'd paid for a hotel room that should not have been booked. Initially five of us were traveling, but a couple of weeks before departure one person in our group... read more

I worked with Isabelle on a 5 day trip to Cognac & Épernay, France for me, my husband, and two friends. I was confident in her planning until we arrived in France. Based on my experience, I would not recommend booking a trip through kimkim and here's why:

Sloppy planning: Three of the five nights of the trip, we discovered that we'd paid for a hotel room that should not have been booked. Initially five of us were traveling, but a couple of weeks before departure one person in our group dropped out of the trip. Isabelle should have canceled his hotel rooms. She didn't.
The itinerary also left too much wasted time. We found ourselves having to "figure out what to do" to stay occupied. Well that's the point for me of using a service like kimkim. I expect them to figure it out for me.
Then the day we visited Épernay, Isabelle suggested we visit the Mercier house. It was closed. How did she not know that?

Using questionable vendors: We had three drivers for our various transfers between airports and hotels. Two of them were great: Aimee in Bordeaux and Moh in Paris, but then there was Claude. He drove us from Cognac to Bordeaux (2 hrs). He didn't speak any English. We don't speak any French. When he arrived at our hotel, he didn't even come inside to alert us that he'd arrived. A half hour after he was supposed to pick us up, my friend walked outside, saw him and asked him if he was there for us. Then he wasn't a very good driver. At one point he slammed on brakes so hard it sent all of us flying forward in the van. Not the way you want to wake up.

Poor choice of accommodations: I was disappointed with the hotel options. When we arrived it was obvious that there were probably better choices that could have been made. I had communicated to Isabelle that price was not a concern. I'd rather she'd put us in better hotels as opposed to having us pay for rooms we didn't need . In Paris we stayed at Hotel Bellechasse. I don't recommend it. The rooms are trash. They're entirely too small for two people to be inside at the same time. There's no where to plug up anything. And I actually got sick after eating the breakfast there. The hotel in Cognac, Hotel Chais Monnet was wonderful. I highly recommend that one. La Briqueterie in Épernay was ok. I think we ended up there because other hotels in the area were booked. The restaurant was very good.

I will not work with kimkim again. I would not recommend them to anyone. We have always worked with a travel agency for travel to Europe and I've never had such a poor experience before.

Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Reviewed on Jun 17, 2022

Hello Keya,

I am very surprised by your words, so let me take a minute to respond.
First of all I never heard from you while you were in France despite the phone number we provide in case of problem.
Regarding the cancellation of your friend, I did cancel the extra room and remove it from the total balance of the trip. Maybe the hotel did not cancel the room but we did not charge you for it.
Regarding the suggestion to go to Mercier House in Epernay, it was suggested by Moet… I guess you... read more

Hello Keya,

I am very surprised by your words, so let me take a minute to respond.
First of all I never heard from you while you were in France despite the phone number we provide in case of problem.
Regarding the cancellation of your friend, I did cancel the extra room and remove it from the total balance of the trip. Maybe the hotel did not cancel the room but we did not charge you for it.
Regarding the suggestion to go to Mercier House in Epernay, it was suggested by Moet… I guess you cannot trust their expertise  !
I responded to all your question, I just regret that we did not take the time to talk over the phone to make sure you knew what to do. I made restaurant reservations for the 4 of you, I have sent to you some helful practical guides with suggestions.
So, I am sorry that this review does not reflect the quality of this trip: reliable private drivers (one driver was not speaking English maybe because it was in Cognac on a bank holiday)... private tours, 4*5* hotels and a private 2h gourmet tour in Bordeaux… All on time, no issues, no phone call while the you were in France… .
Again I regret that you did not try to reach us during the trip as we provide an emergency phone number. We always try our best to exceed expectations of our travellers.

Regards,
Isabelle

Paris, Brussels, and Amsterdam
France | May 26 - Jun 4, 2022

Jonathan
Jonathan S.
St. Petersburg, FL | Reviewed on Jun 13, 2022

Isabelle put together a fantastic trip for us. It was a great mix of guided tours and museum visits on our own. The accomidations selected were nice and centrally located to each of the city centers of Paris, Brussels, and Amsterdam. While we are usually a Hilton family, it was nice to stay in two boutique properties and then one hilton property on our trip. Great variety.
Our guides Gregori and Sarah were amazing. Gregori expertly guided us around Versailles and Sarah showed us... read more

Isabelle put together a fantastic trip for us. It was a great mix of guided tours and museum visits on our own. The accomidations selected were nice and centrally located to each of the city centers of Paris, Brussels, and Amsterdam. While we are usually a Hilton family, it was nice to stay in two boutique properties and then one hilton property on our trip. Great variety.
Our guides Gregori and Sarah were amazing. Gregori expertly guided us around Versailles and Sarah showed us Brussels' city center and many hidden gems along the way. The day trip to Bruges and Ghent was a great experience when in Belgium.
We did experience an issue where our guide canceled on us for a day trip in Amsterdam. While we were disappointed, the guide woke up ill and tried everything to rearrange our trip with another guide, although unsucessful. Life happens. The guide refunded our money immediately and Isabelle worked hard to ensure that we were still all set for our airpirt transfer two days later with the same guide. Everything ran smooth thanks to great planning and immediate assistnace when needed.
This was my second trip planned with kimkim. I have used another, similar travel agency in the past for three trips as well, but kimkim surpasses everyone else with value and personalization. We will be back for our next adventure and our trip left us wanting to explore more of France.
Thank you Isabelle.

Hotel Reviews
DoubleTree by Hilton Hotel Amsterdam Centraal Station
Amsterdam

Perfectly located next to the train station and city center. Fantastic amenities on site. They seemed to be completely overwhelemed for breakfast the morning that a ton of guests were getting ready to get on their cruise ship. They were out of key food items, glasses, coffee cups, water, ect. Other than that, it was a great experience. The executive lounge and bar staff were excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel des Galeries
Brussels

Decent hotel. While it is centrally located next to the galleries, you cannot get there by car; it is in a pedestrian zone. Also, the hotel is very small. No AC, so know that going in. While the weather was perfect, I like air movement so it doesn't get stuffy and sleeping with open windows in not for me.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Reviewed on Jun 14, 2022

Bonjour John!
Thank you for your nice review! It has been a pleasure to plan with you this great trip to Paris, Brussels and Amsterdam! I wish you a great summer!
A bientôt!
Best,
Isabelle

Our trip to France was over 2 years in the ma...
France | May 27 - Jun 8, 2022

Jodi
Jodi P.
Canada | Reviewed on Jun 10, 2022

Our trip to France was over 2 years in the making due to COVID delays. The wait was totally worth it. Joel curated our trip to our exact specifications. We visited 3 regions - Normandy, Alsace and Provence. In each of these locations he chose the accommodations, tour company’s, organized rental cars, train tickets and most of our transfers. I was grateful for his expertise in planning what was reasonable and what was not. There is absolute value for dollar in the expertise Joel... read more

Our trip to France was over 2 years in the making due to COVID delays. The wait was totally worth it. Joel curated our trip to our exact specifications. We visited 3 regions - Normandy, Alsace and Provence. In each of these locations he chose the accommodations, tour company’s, organized rental cars, train tickets and most of our transfers. I was grateful for his expertise in planning what was reasonable and what was not. There is absolute value for dollar in the expertise Joel provided to us.

Hotel Reviews
Le Grand Arbre B&B
Bayeux

Magical place! Beautiful, tranquil yet close to everything you would need. Beautiful spacious room. Incredible breakfasts and lovely hosts. If it is available - I would return with out hesitation.

Tips for future travelers

Free and easy secure parking. Your room is on the second level - so there would be stairs. It is truly like something from a story book.

Authenticity & Character
Stunning, authentic character
Location
Just off the beat and path - but walkable
Staff
Excellent communication and food
Cleanliness & Comfort
Bed was very comfortable. Large walk in shower
James Boutique Hôtel
Colmar

Modern and clean. Comfortable beds. Delicious buffet style breakfast.

Tips for future travelers

Perhaps - I think I would research accommodation that would have been a little closer to the city centre and with some character.

Authenticity & Character
Modern and clean
Location
It was with in walking distance to where we wanted it to be - closer would have been better
Staff
Spoke good English
Cleanliness & Comfort
New and very clean
Hôtel Le Mas Saint-Joseph 3*
Saint-Rémy-de-Provence

Lovely boutique hotel. Very clean and with in reasonable walking distance to grocery store, restaurant. Beautiful pool and lovely host and breakfast.

Tips for future travelers

It is a bit of a hike in the heat to walk to town. Parking is included and easy on site. The host is lovely and the pool was perfect.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
A la Villa des Artistes
Paris

Very comfortable rooms. Large and comfortable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Reviewed on Jun 13, 2022

Hello Jodi,
Thank you so much for the review that you posted on Kim Kim. I'm so glad that you enjoyed your trip after having waited for it for more than 2 years !
Your comments are very important for us as they help us to maintain and improve the quality of our services and suppliers. Be sure I'll share it with all the people who have contributed to the success of your trip !
Best
Joel

Mom, daughter trip to South of France
France | May 26 - Jun 1, 2022

Hillary
Hillary S.
Calabasas, CA | Reviewed on Jun 09, 2022

We planned 3 days in Avignon and 3 days in Aix-en-Provence. Simon prepared a perfect itinerary and we made the most of our limited time in each city. We flew into Paris, took the train to Avignon and rented a car. In Avignon, we visited the oldest winery (La Nerthe) at Chateauneuf du Pape, took a gourmet walking tour of the city with Julian and had time to explore the beautiful city on our own. On our way to Aix, we stopped in St. Remy and took an e-bike tour through the Alpilles natural... read more

We planned 3 days in Avignon and 3 days in Aix-en-Provence. Simon prepared a perfect itinerary and we made the most of our limited time in each city. We flew into Paris, took the train to Avignon and rented a car. In Avignon, we visited the oldest winery (La Nerthe) at Chateauneuf du Pape, took a gourmet walking tour of the city with Julian and had time to explore the beautiful city on our own. On our way to Aix, we stopped in St. Remy and took an e-bike tour through the Alpilles natural park and road to Les Baux de Provence. It was spectacular! In Aix, we spent the day with Nathalie, starting with a winery tour in the morning and touring the beautiful small towns in Luberon (Lourmarin, Roussilon and Gordes) in the afternoon. We finished our time in Aix with a cooking class that started with buying the ingredients in the local market, choosing a wine from a local winery and preparing the meal at our guide, Gilles, home. My daughter and I had the BEST time!

Simon included lots of great (very helpful) information in the travelbook, restaurant recommendations as well suggestions on sites to see in each town. It was a trip of a lifetime!!

Hotel Reviews
La Mirande
Avignon

Amazing experience for a mom-daughter stay. The hotel is centrally located, but as other travelers have noted, driving can be a harrowing experience. We couldn't figure out how to get through the pop up metal barriers when we arrived. After driving in circles through VERY narrow streets, we got through only because the barrier was down for the person in front of us. When we drove out the next day to visit a winery, we encountered the barrier at the bottom of the hill. Still unaware how to get past, we backed up the hill, inevitably scraping the side of a wall. When we walked back up to ask for help, the valet graciously walked us down and explained how to use the call box. That aside, the hotel property is spectacular and the staff were wonderful. Our room was spacious, very traditional French country decor. We were greeted with chocolate and fruit basket. No detail was spared! Breakfast in the morning was wonderful and lunch in the restaurant on the patio is a must! Highly recommend!

Authenticity & Character
Traditional French country
Location
Centrally located
Staff
Cleanliness & Comfort
5* Hotel Le Pigonnet
Aix-en-Provence

Amazing! The hotel is a 15 minute walk from the city center, however, the property is spectacular with beautiful gardens and fountains and pool. Our room was spacious and well appointed, breakfast in the garden was delightful and the staff were wonderful.

Authenticity & Character
The grounds are beautiful - nice relaxing breakfast in the morning and great to sit outside for a nightcap.
Location
Great location, but a bit far from the city center.
Staff
Cleanliness & Comfort
Activity Reviews
Bistronomic diner in Avignon
Avignon
Visit of Chateau la Nerthe & Tasting
Avignon

Camille was delightful! She was very knowledgeable about the history of the winery and explained the winery's AOC designation. Camille walked us through the cellar and explained the aging process for different wines. We concludes with a sampling of 7 different wines. Overall great experience.

Quality of Experience
Guides, Drivers and Staff
Gourmet tour of Avignon - Shared activity
Avignon

Julian was a wonderful guide, very knowledgeable about the history of Avignon and local culture. We thoroughly enjoyed walking through the city sampling different foods and wines from the region.

Quality of Experience
Perfect amount of time and stops
Food
Visiting local shops and sampling different food
Guides, Drivers and Staff
Ebike tour in the Alpilles from St Remy
France

We arrived at the bike shop and met our guide who set us up on our ebikes. We biked through the beautiful hillside; the pedal assist was perfect and we had no problem biking up steep hills. Our first stop was to see the view of Les Baux-de-Provence and then we road down town and walked around for ~30 minutes. The ride back was beautiful with water/snack stops on the way back. Overall, it was ~4 hours and ~30 miles. One of our favorite tours on our trip.

Quality of Experience
Guides, Drivers and Staff
Wine Tour in the Luberon Nature Park
Aix-en-Provence

Initially we did not anticipate a full day tour, but realized it was broken down into two parts. Wine tasting in the morning and a tour of small towns in Luberon (Lourmarin, Roussillon and Gordes). It was a long day, but we absolutely loved see the beautiful villages. our guide, Nathalie was wonderful and we had ample time to walk around at each stop.

Quality of Experience
Guides, Drivers and Staff
Transport
Provençal Cooking Class in Aix-en-Provence
Aix-en-Provence

The day started in the morning, walking through the local market and buying fresh produce, cheese and meat that we would use in our recipe. We then stopped at a local winery before making our way to our host/guides home. Gilles was a wonderful host, very knowledgeable about the local market, and regional cuisine. We had a great group and all worked together to prepare our meal.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Restaurant | Welcome gastronomic dinner in Aix en Provence
Aix-en-Provence

Unfortunately, we did not have a great experience at this restaurant. While my daughter and I are pretty adventurous eaters, we did not enjoy this meal. The restaurant itself was beautiful and the staff were very attentive, but overall, I would not go back.

Quality of Experience
Food
Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Reviewed on Jun 28, 2022

Dear Hillary,
Thank you for this very detailed feedback about your trip to Provence, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
See you maybe another time in another French region!
Kind regards,
Simon

Trip of a lifetime
France | May 24 - Jun 1, 2022

Stephanie
Stephanie Y.
Tampa, FL | Reviewed on Jun 08, 2022

We had a wonderful trip. Planning a multi-generational trip for 5 seemed daunting, but KimKim hooked us up with Joel and he worked tirelessly with us to plan the trip of a lifetime. We appreciate all he did and the knowledge he provided was invaluable. read more

We had a wonderful trip. Planning a multi-generational trip for 5 seemed daunting, but KimKim hooked us up with Joel and he worked tirelessly with us to plan the trip of a lifetime. We appreciate all he did and the knowledge he provided was invaluable.

Hotel Review
Hotel La Villefromoy 4*
Saint Malo

The staff and concierge were extremely helpful! They really understand the hospitality business much more than American staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cooking class in Tours
France
Quality of Experience
Food
Guides, Drivers and Staff
Private Guided Tour of Mont Saint Michel
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Reviewed on Jun 09, 2022

Hello Stephanie and Ladies,
Thank you so much for your review on Kim Kim. I truly appreciate your comments, and that helps us to maintain the quality of our tours and suppliers.

Overall, the trip was good. We enjoyed the w...
France | Jun 1 - Jun 7, 2022

G
Glenys K.
Rocklin, CA | Reviewed on Jun 08, 2022

Overall, the trip was good. We enjoyed the wine experience, the cooking class was very good and Narde was a good guide. Our disappointment was the guide, Christian. He was charming, but his English was terrible. He is more of a driver than a guide. We had him for two days and did not learn a thing. In fact, I had to google things to try and understand what he was saying. Other than pointing out houses of famous people, such as eeljun (his version of Elton John) and hotels, which had... read more

Overall, the trip was good. We enjoyed the wine experience, the cooking class was very good and Narde was a good guide. Our disappointment was the guide, Christian. He was charming, but his English was terrible. He is more of a driver than a guide. We had him for two days and did not learn a thing. In fact, I had to google things to try and understand what he was saying. Other than pointing out houses of famous people, such as eeljun (his version of Elton John) and hotels, which had signs anyway, he had nothing to contribute. Really disappointing. He should NOT be guiding an English speaking tour.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Reviewed on Jun 28, 2022

Hello Glenys,
Thank you for your nice feedback about your trip to Southern France.
Concerning the issues with the driver, I am personally checking with our local provider about what went wrong with your group, currently asking him for clarifications. This is important for us and the following travelers.
I wish you a great time now that you are back in the US!
All my best,
Simon

Travelling stress-free
France | May 20 - May 27, 2022

S
Samantha E.
Canada | Reviewed on Jun 08, 2022

Valentine was amazing at planning our trip. She took our suggestions and provided us with activities catered to our wishes.
From the food tours, the hotels, the city tours, the chauffeurs, everything was planned perfectly.
Valentine remained accessible and responded quickly to our inquiries throughout the trip.

I would 100% recommend to book with them if you are planning to visit a country that you are not familiar with. read more

Valentine was amazing at planning our trip. She took our suggestions and provided us with activities catered to our wishes.
From the food tours, the hotels, the city tours, the chauffeurs, everything was planned perfectly.
Valentine remained accessible and responded quickly to our inquiries throughout the trip.

I would 100% recommend to book with them if you are planning to visit a country that you are not familiar with.

Hotel Reviews
Hôtel Lorette - Astotel
75009

The hotel was placed closed to several cafes and restaurant and far enough from the noise of the city to enjoy our sleep. The breakfasts were to die for!! from the croissants to the cheese, it was a good way to start our days! The hotel was clean and the staff was very attentive to our needs. Our room was small but we wanted to cut the costs of trip - so no reason to complain!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Yelo Hotel
Nice

Such a beautiful hotel! It was a bit hard to find but once we got in, we were in awe of the setup. The hotel is located walking distance from the old city and the beach. The room was just beautiful and great color scheme. The staff was very nice and welcoming. The morning breakfast was delicious and the dinning room was a beautiful as the rest of the hotel. I would recommend anyone going to Nice to stay at this hotel!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Eiffel Tower Summit Tickets
Paris

It was cold and rainy but the view was worth it.

Quality of Experience
Guides, Drivers and Staff
Transport
We commuted but it was not hard to get there
Marais Pastry and Chocolate Tour
Paris

AMAZING! You get wayyyy more than worth the price of the activity. The tour guide (Thibault) was very knowledgeable and gave us a tour of the area as well as the allowing us to try the best pastries in the city. By the end of the tour our bellies were full and we were very satisfied. For any lovers of pastries, I would recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Versailles Full Day bike tour
France

It was a great was to see Versailles! The tour guide was not going to fast which made it easier for older travelers. We had an amazing group and bonded throughout the day. We first stopped at the market where we were able to get provisions for our picnic and see local vendors. Overall, the activity is a must if you like to know history and visit beautiful landmarks. The picnic was also a great addition to the activity and a great way to get to know the other travelers better. We ended the day at the Chateau the Versailles where we had the freedom to visit at our own pace. I wish I remembered the name of our guide but she was amazing and easy-going!

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Nice Street Food Tour!
Nice

Once again you get wayyy more than your money's worth. The food was divine and guide was so knowledgeable (unfortunately I forgot her name!). The guide gave us a tour of the area an it's history and made us taste the local delicacies. The tour ended with a generous meal that allowed to keep leftovers! Our group was so friendly and even with the rain everyone kept a positive and were willing to continue with the tour!

Quality of Experience
Guides, Drivers and Staff
Transport
A day in Monaco
France

Monaco is beautiful! Our guide was knowledgeable of the area and stopped at the right locations to admire the view. The city was in preparation for the Grand Prix so we had the chance to see the buzzing city and admire beautiful cars! We also stopped at the parfum factory were we got to learn about the process of making parfum, sample several scents and visit the small village nearby where we found the most beautiful antique jewelry store. We had time to stop to eat were we enjoyed a delicious lunch under the warm sun! I would recommend to anyone who like me dreamed of going to Monaco one day.

Quality of Experience
Guides, Drivers and Staff
Transport
Cannes, Antibes and St Paul de Vence 1/2 day Small Group Tour
France

We visited Cannes during the festival but unfortunately did not see any celebrities (!) However, were not disappointed by the view at the beach and being so close to the red carpet. St-Paul de Vence allowed us to see one of the most beautiful views in this calm neighborhood. We got to see several art galleries and many boutiques. The driver/guide was very knowledgeable of the area and very friendly.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Jun 10, 2022

Bonjour Samantha,
Thank you so much for your detailed feedback!
It is so important for us to get some comments on each tours and especially our local guides.
It was a pleasure to organize your trip, and I am super happy to read that you spent a wonderful time in France. A lot of memories in mind!
See you soon!
Regards,
Valentine

The perfect 40th wedding anniversary trip to France
France | May 17 - May 29, 2022

S
Susan P.
Placentia, CA | Reviewed on Jun 06, 2022

The perfect 40th wedding anniversary trip to France!

Isabelle was incredible - patient with us as we worked through every detail of our trip, responsive when we ran into a snag, thoughtful in arranging both transportation and hotels that exceeded our expectations. Every request was met! At the end of a long day how wonderful it was to seamlessly check in to our hotel or walk to a fabulous restaurant all arranged in advance by Isabelle.

We thoroughly enjoyed an emotionally moving tour... read more

The perfect 40th wedding anniversary trip to France!

Isabelle was incredible - patient with us as we worked through every detail of our trip, responsive when we ran into a snag, thoughtful in arranging both transportation and hotels that exceeded our expectations. Every request was met! At the end of a long day how wonderful it was to seamlessly check in to our hotel or walk to a fabulous restaurant all arranged in advance by Isabelle.

We thoroughly enjoyed an emotionally moving tour of the D Day beaches in Normandy led by our private guide Valentin. On another day, a precious young man from Bretagne met us at Mont St Michel and kept us out of the crowds for an excellent tour leading up to the abbey.

From small group tours in Champagne with Thomas to biking through the vineyards of St Emilion with Remy, every day was an adventure. We saw the sunset over the Seine in Paris, the full moon rise over Le Marais, dined on a four course luncheon at LaCaronne in Rouen, gathered sand on the hallowed beaches of Normandy, tasted Grand Cru Classe A St Emilion wines, strolled the Blvd St Germaine, rode the metro in Paris to the St Ouen flea market, rented a car, rode the train, toured and tasted champagne from a boutique family vineyard. Just one fabulous moment after another!

Thank you, Isabelle, for taking care of each detail so we had no stress. You made this 40th anniversary trip one of a lifetime!

Hotel Reviews
Hotel D'Argouges 3*
Bayeux

A little bit rustic but with charming and entertaining hosts.

Relais & Châteaux Hostellerie La Briqueterie
Vinay

Well appointed with an extremely attentive staff.

Château Belmont Tours by The Crest Collection
Tours

Spacious and modern. What a treat! The staff was friendly and so kind!

Logis de la Cadène
Saint-Émilion

Spacious and historic. Beautiful view over St Emilion. The staff could not have been more accommodating and personal. We were very pampered!

Hôtel des Saints-Pères
Paris

Fabulous location. Attentive and personable staff.

Activity Reviews
Tour of D-Day Sites
Bayeux

Valentin gave us an excellent tour!

Quality of Experience
Guides, Drivers and Staff
Transport
Mont-Saint-Michel Full day Tour
France

Our guide kept us out of the crowds. He was with us for the first two hours. Guided us up to the abbey. From there we had a self guided audio tour.

Quality of Experience
Guides, Drivers and Staff
Short day-trip to Champagne: Family Growers & traditional Lunch
France

Thomas was the most easy going guide. Super knowledgeable. Let us go at our own pace. We were never rushed.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Self-guided visit of Chateau de Chenonceau
France
Guided Wine and Bike Tour in Saint-Emilion
France

Absolutely the most fun! Thomas was exceptional. Our group of international guests was delightful. Thomas made sure we were ok on the bikes as we rode from one vineyard to another. He never hurried us along. So relaxed and so so much fun!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Reviewed on Jun 07, 2022

Bonjour Susan!
It was a pleasure planning this trip with you! And this year beeing very busy in France, I am so happy that everything was planned such in details upon your wishes! Make life easier :)!
I wish you a great summer and hope to help you planning an other trip in the future!
Best,
Isabelle

We had such an incredible time in France. Is...
France | May 26 - Jun 5, 2022

S
Sunil S.
Arlington, VA | Reviewed on Jun 06, 2022

We had such an incredible time in France. Isabelle was highly accommodating in our booking needs and we ended up with a near perfect itinerary. Every excursion was something we had no idea of what to expect, and we always left feeling quite impressed. We had just the right amount of time of self-exploration and leisure time with structured activities. My wife and I could simply focus on ourselves. It was much needed and want to thank Isabelle and rest of the kimkim team for the... read more

We had such an incredible time in France. Isabelle was highly accommodating in our booking needs and we ended up with a near perfect itinerary. Every excursion was something we had no idea of what to expect, and we always left feeling quite impressed. We had just the right amount of time of self-exploration and leisure time with structured activities. My wife and I could simply focus on ourselves. It was much needed and want to thank Isabelle and rest of the kimkim team for the experience.

Hotel Reviews
Hotel Baume
Paris
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Aquabella 4*
Aix en Provence
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Althoff Hotel Villa Belrose 5*
Gassin

Just stunning, the view, the service, the pool. Best hotel we've stayed at so far.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
4* Hotel West End
Nice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Art and Architecture tour in Chic Vineyard
Aix-en-Provence
Quality of Experience
Guides, Drivers and Staff
Transport
Monaco, Eze and La Turbie Tour small group tour
France
Quality of Experience
We wish we had more time in Monaco and Eze (vs 30/40 mins). Maybe reduce by one stop to spend more time in the other areas?
Guides, Drivers and Staff
Transport
Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Reviewed on Jun 07, 2022

Bonjour Sunil!
Thank you so much for taking the time to write this review and thank you for your great words!
It is always nice to hear travellers enjoying their trip!
I wish you a great summer to come and always here to help you for future trips in France or Europe!
Best,
Isabelle

Isabella was 1000% spot on with every detail ...
France | May 11 - May 18, 2022

S
Stacey C.
Lansdale, PA | Reviewed on Jun 02, 2022

Isabella was 1000% spot on with every detail planned. I traveled with my mom and daughter to Paris and every day was perfectly planned. Isabella went above and beyond to make sure everything went smoothly. An example...we went to a wine and cheese pairing at a cheese shop. I briefly mentioned I was curious the wines they would be pairing cheese with as I am a wine enthusiast. I didnt make a big thing of it but was curious. When we arrived to the event, the host handed me a paper with the... read more

Isabella was 1000% spot on with every detail planned. I traveled with my mom and daughter to Paris and every day was perfectly planned. Isabella went above and beyond to make sure everything went smoothly. An example...we went to a wine and cheese pairing at a cheese shop. I briefly mentioned I was curious the wines they would be pairing cheese with as I am a wine enthusiast. I didnt make a big thing of it but was curious. When we arrived to the event, the host handed me a paper with the details of each wine, specifically saying it was for me because I had inquired. Every detail was perfect... I would absolutely use kimkim again, especially Isabella.

Hotel Review
Hôtel Edouard 7 Paris Opéra
Paris

Every single employee of the hotel was accommodating and on point with every detail. One day we had an early train out and they opened the restaurant for us in the morning about 45 minutes early just for us. The room was great. Not every outlet worked but I can deal with that....there were plenty.

Tips for future travelers

i have recommended to friends.

Authenticity & Character
service was top notch
Location
great shops and restaurants
Staff
service was top notch
Cleanliness & Comfort
service was top notch
Activity Reviews
Short day-trip to Champagne: Family Growers & traditional Lunch
France
Cheese and wine tasting in a Parisian cellar in the Marais
Paris
Le Louvre Private Tour
Paris

excellent tour guide

The "Pletzl" the Jewish District
Paris

excellent tur guide

2CV Private Tour Paris Highlights (Private - 1.5h)
Paris

fun experience. Hard to hear the driver.

Seine Cruise with Commentary
Paris

good first day being tired!

Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Reviewed on Jun 03, 2022

Hello Stacey!
Thank you for this review! It was a pleasure for me and Trip My France to organize this trip for you, your mum and daughter!
I hope we'll have the opportunity to work with you on another trip in the future!
A bientôt!
Best,
Isabelle

Its been 2 weeks since we have got home from ...
France | May 7 - May 18, 2022

S
Stephanie M.
Canada | Reviewed on Jun 01, 2022

Its been 2 weeks since we have got home from our holiday in France and we are both still on cloud 9 from our experience there. The whole trip seemed to strike a perfect balance seeing a little from different areas. A little of the mediterranean, a little country in the medieval town of Avignon to ending in Paris. Dream trip and we couldn't be happier. Isabelle was great and so easy to work with. She's responsive and knows how to navigate around budgets and individual tastes with grace and patience.
We will be dreaming of this trip for YEARS to come!!

many many thanks
M&S Morneau

Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Reviewed on Jun 02, 2022

Bonjour Stéphanie!
Thank you so much for taking the time to post a review about your trip to beautiful France. We were happy to make you discover the French Riviera, Provence and Paris!
All the best and à bientôt in France!
Isabelle

Valentine planned the perfect trip to France ...
France | May 20 - May 27, 2022

Angela
Angela K.
Canada | Reviewed on May 28, 2022

Valentine planned the perfect trip to France for us. The hotels were modern and clean, the activities were a lot of fun and catered to our instrest. She was also very quick to respond when we thought there was a mixup with a reservation and clarified things immediately. My best friend and I treated ourselves with this trip as a birthday and graduation present and we will definitely be booking with KimKim again 💙🤍❤ read more

Valentine planned the perfect trip to France for us. The hotels were modern and clean, the activities were a lot of fun and catered to our instrest. She was also very quick to respond when we thought there was a mixup with a reservation and clarified things immediately. My best friend and I treated ourselves with this trip as a birthday and graduation present and we will definitely be booking with KimKim again 💙🤍❤

Hotel Reviews
Hôtel Lorette - Astotel
75009

Simply amazing. Clean, comfortable and friendly staff.

Tips for future travelers

Book it.

Authenticity & Character
Location
Close to a lot of cool places
Staff
Cleanliness & Comfort
Yelo Hotel
Nice

Amazing. The breakfast was excellent, the hotel clean and smelled great and the staff very nice and helpful.

Authenticity & Character
Location
Easy to access. Lots of things around
Staff
Activity Reviews
Marais Pastry and Chocolate Tour
Paris

Thibault was great! He not only took up around tasting great chocolate and pastries, he also new a lot about the history of France which was very interesting

Quality of Experience
Guides, Drivers and Staff
Transport
Versailles Full Day bike tour
France

Amazing. Will def do it again :)

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Nice Street Food Tour!
Nice

Above all our expectations. Ali knows about food, wine and everything Nice. It was the absolute best experience and even made some great friends.

Quality of Experience
Guides, Drivers and Staff
Transport
A day in Monaco
France

Ben was the nicest driver and tour guide. The scenery was absolutely breathtaking and he made the whole experience even more fun

Quality of Experience
Guides, Drivers and Staff
Transport
Cannes, Antibes and St Paul de Vence 1/2 day Small Group Tour
France

Great tour, great day.

Quality of Experience
Guides, Drivers and Staff
Transport
Eiffel Tower Summit Tickets
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Jun 10, 2022

Bonjour Angela,
Thank you so much for your feedback, your comments are very helpful to keep organizing quality trips for our future travelers!
We hope to see you soon in other regions of France,
Have a great Summer,
Regards,
Valentine

Paris was everything we hoped it would be!
France | May 13 - May 20, 2022

Marla
Marla G.
Canada | Reviewed on May 21, 2022

Our itinerary in Paris was everything we hoped it would be! Sara took the time to create exactly what we were looking for - a mix of culture, history, and food - that made my husband, my 12-year old and myself all smile. Sara stayed in touch with us during our trip to make sure everything went smoothly. The guides selected for us were absolutely excellent and we had the same guide more than once, to build off of the relationship we already established. Our itinerary was easy to follow and... read more

Our itinerary in Paris was everything we hoped it would be! Sara took the time to create exactly what we were looking for - a mix of culture, history, and food - that made my husband, my 12-year old and myself all smile. Sara stayed in touch with us during our trip to make sure everything went smoothly. The guides selected for us were absolutely excellent and we had the same guide more than once, to build off of the relationship we already established. Our itinerary was easy to follow and was the perfect mix of days filled with walking then offset by days with a bit of travel outside of Paris. And our hotel was a great match with thoughtful and friendly staff and centrally-located. Thank you, Sara...you made out dream trip a reality!

Hotel Review
Hôtel LOUISON
Paris

Charming boutique hotel with warm & friendly staff. Our room was quiet and relaxing. Breakfast was excellent...try the house-made yogurt! In the heart of the city, we were within walking distance of many great sites. Highly recommend!

Authenticity & Character
I love that there were only two rooms on our floor - when you open up the window, you get the most lovely birdsong!
Location
We walked EVERYWHERE from our hotel!
Staff
The staff are wonderful - friendly and genuine
Cleanliness & Comfort
We had a triple room and were very comfortable.
Activity Reviews
Evening Eiffel Tower Tour
Paris

Having expedited access was SUCH a good thing, as lines get long at the tower! 5:30 was a perfect time for a guided tour - it wsd still very warm, but not too hot. And seeing the city from above was a perfect way to start our vacation and get a sense of where everything is...the Paris cityscape is everything you imagine it is :)

Quality of Experience
Guides, Drivers and Staff
Transport
We met at a coffeeshop that was a 5 minute walk from the tower. Couldn't have been easier!
Notre-Dame Cathedral & Sainte-Chapelle
Paris

Saint-Chappelle is absolutely breath-taking! If you want to understand the power of stained glass as an architectural element of the cathedral experience, SC is one of a kind!

Quality of Experience
Guides, Drivers and Staff
Roberto was an absolutely excellent guide - so thoughtful and knowledgeable! He went out of his way to bring stories and extra books to help our 12-yr old daughter have a fantastic experience. I can't say enough about how much we enjoyed learning from and exploring with Roberto!
Transport
Day trip to le Mont Saint-Michel
Paris

This is a long drive from Paris but absolutely worth it - there is not another experience like this!!! Le Mont Saint-Michel is unlike any other location in France!

Quality of Experience
Guides, Drivers and Staff
We really liked Sarah - who is originally from the region and could add a layer of "living history" and remembrance to our experience!
Transport
We went with one other family - the van was a great size and very comfortable!
Pastry & Chocolate tour in Saint-Germain-des-Prés
Paris

This was SUCH a great experience! There are so many shops to choose from and many are so exclusive, it's hard to explore them in a meaningful way. This tour added to our understanding of the culinary values and pride of French chocolate and pastry making....and we dearly LOVED all the amazing tastes of this tour!

Quality of Experience
Guides, Drivers and Staff
We can 't say enough about Roberto - he clearly loves providing French culinary experiences (and has a collection of over 1500 cookbooks himself!). His depth of knoweldge and respect for the French traditions and innovations in chocolate and pastry made this an exceptionally fun experieince!
Transport
Perfume workshop in Paris
Paris

What a fun, informational and unqiue experience in Paris! We learned so much from the master perfume maker who led our session! Our 12-year old daught had a fantastic time with us, and we all have a fantastic souvenier from our trip. We also learned a lot!

Quality of Experience
Guides, Drivers and Staff
The owner of Candor actually led our session - his passion and charm made the 2-hour experience absolutely delightful!
Transport
Château de Versailles & Giverny
Paris

Giverny has my heart - the gardens were exception and Monet's house so meaningful to visit! Our guide gave an exception session of storytelling and information on our trip to Giverny, which added a wonderful layer of meaning. Versaille - in all it's grandeur - blew our 12-year old daughter's socks off :) And once again, our guide gave a wonderful guided tour that helps you understand the purpose and impact of all the oppulence,

Quality of Experience
Guides, Drivers and Staff
Our guide had an exceptional level of knowledge....it brought both sites to live in a meaningful way.
Transport
Our bus driver was warm and friendly and the coach was very comfortable.
Market Visit & Cooking Class in Chef's Apartment
Paris

This was an absolutely lovely experience in Paris - especially on our last full day. Chef Marthe is so warm and genuine. And her passion and wisdon related to ingredients and French cooking was wonderful to experience. The trip to the open market and the selection of foodstuffs led to all sorts of wonderful stories about food and farming in many regions of France. And our cooking session in Marthe's appartment was a wonderful way to learn more about food, family traditions, and Marthe's previous restaurant...all within the ambience of a true Parissienne apartment.

Quality of Experience
The authenticity of it all was so appreciated!
Food
The meal we all prepared together was fantastic! The chicken dish was a recipe from Chef Marthe's grandmother. And the zuchinni cerviche? Well....my daughter does not like zuchinni and she LOVED this dish! Everything was amazing. And had such special meaning for us. And Chef Marthe sent us the recipes so that we can make them again.
Guides, Drivers and Staff
I so enjoyed our time with Chef Marthe. I would have loved to share a bottle of wine with her and here more of her stories!
Transport
Walking the neighborhood and hearing about the various markets and stalls in Paris added another layer of appreciation of Paris as a living city.
The Louvre museum
Paris

Our guide Anja made our first-ever trip to the Louvre a wonderful experience! The Louvre is so massive and overwhelming...the thoughtfulness by which Anja selected works for us to see and spend time with was amazing. And she built layers of connection and comparison between the works so that we could get a whole other layer of appreciation. No matter what aspect of the collection we asked about, Anja was a master of knowledge and so passionate about the works. I have a background in Art HIstory, and I was so impressed by her agility and depth of caring about the role the Louvre plays in the cultural history of not only France, but all of civilization.

Quality of Experience
Guides, Drivers and Staff
I can't say enough about the depth of Anja's art historical knowledge and - more importantly - passion and how that helped us connect with each piece we saw, in a VERY busy and chaotic environment.
Transport
Lifestyle tour of the Marais
Paris

We loved strolling through the Marais district with our guide Roberto! He brought the history, culture and contemporary moments of the Marais to life for us....and shared some Parisienne off-the-beaten-path gems, too!

Quality of Experience
Guides, Drivers and Staff
Roberto tried to tailor the experience of his tours to each group he works with. So for us, he paid particular attention to our 12-year old daughter, to make sure she had a great time too. SO incredibly thoughtful!
Lifestyle tour of the Marais
Paris

We loved strolling through the Marais district with our guide Roberto! He brought the history, culture and contemporary moments of the Marais to life for us....and shared some Parisienne off-the-beaten-path gems, too!

Quality of Experience
Guides, Drivers and Staff
Roberto tried to tailor the experience of his tours to each group he works with. So for us, he paid particular attention to our 12-year old daughter, to make sure she had a great time too. SO incredibly thoughtful!
Local specialist: Sara Farhi

St. Remy de Provence in April - Lovely!
France | May 2 - May 8, 2022

B
Brenda C.
Canyon Lake, TX | Reviewed on May 19, 2022

Our interchange with KimKim begin during our planning phase by working with Valentine and the team in establishing activities, locations and ideas to experience on our trip. With the help of the team, we selected a local hotel to use as our base to take day trips throughout the area.

The hotel selected was a very good recommendation by being responsive to most of our needs. They also free provided transportation to/from town since we chose not to have a rental car. The hotel facilities... read more

Our interchange with KimKim begin during our planning phase by working with Valentine and the team in establishing activities, locations and ideas to experience on our trip. With the help of the team, we selected a local hotel to use as our base to take day trips throughout the area.

The hotel selected was a very good recommendation by being responsive to most of our needs. They also free provided transportation to/from town since we chose not to have a rental car. The hotel facilities as well as the pool/spa were very nice and the staff was very friendly.

We had some 'not so great' experiences with afternoon and evening dining at the hotel. The dinner menu was a static Prix Fixe menu that did not change throughout the week of our stay. So after the first night, we did not have much dinner choices on site. The buffet breakfast was alway beautiful and plentiful, but again, offered the same daily choices.

Valentine also attempted to assist after the hotel scheduled a conference which had the break period immediately below our rooms resulting in lots of noise and smoke from cigarettes. It was too late to effect any changes but it was appreciated.

The daily tours that we chose where fun and cultural met our expectations - Sophie (forgot last name), Provence RÉverie was an excellent guide. She went above and beyond to ensure we had a great time and adjusted the schedule so that we would have time to visit St Rémy.

Our favorite day was the visit to the local market with Gilles Conchy of Provence-Gourmet. We determined a menu several minutes before our tour of the market of local produce, cheeses, and meats. Then off to the winery to select wine with lunch followed by arriving at the kitchen of a local chateau to prepare our lunch together under his classic instruction. We highly recommended for Gilles for anyone looking for a cooking and eating experience.

We also need to identify our driver to the train station in Avignon, Christophe Lano, Alpilleges Luberon Provence Transport. He delivered a present of wine from Valentine fromthe local vineyard we had just visited. Total surprise and was a wine we had tasted and enjoyed. Although we did not experience his ability as a guide, he was very informative on the way to the train station and I believe he would also make a great guide/driver for English speaking tourists.

One note - as tourists not used to traveling on French rail we experienced difficulty in ascertaining the actual itinerary on the train from Avignon to CDG as the tickets did not show where the train would actually stop. We were on an older train that did not have the digital readout showing the actual station and do not speak French. Unfortunately, we got off the train at the Disney stop rather than the airport stop and had to take a cab the rest of the way. Easy solution, but it would have been a bit less hectic if we had a 'tutorial' in riding the French train.

Overall we had a relaxing and fun time on our trip. Thanks to the entire team for your guidance!

Hotel Review
Le Vallon de Valrugues & SPA
St.-Remy-de-Provence
Activity Review
Cooking Class, Provencal Lunch and Local Market Tour in the Alpilles
France

Loved this opportunity to experience the market, find local produce and wine and then prepare a meal. Gilles is amazing!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien

Provence - Can't Get Enough
France | May 2 - May 8, 2022

Butch
Butch P.
Boerne, TX | Reviewed on May 19, 2022

Our experience and expectations started with outstanding support during the planning phase. We outlined our objectives and with Valentine and Team we worked through many options to create a memorable and most enjoyable trip.

They were especially helpful in recommending a location outside Avignon, in St. Rémy de Provence for our lodging. This allowed us to spend time in St Rémy and see and enjoy the small town of Provence.

The hotel selected was overall a very good recommendation. They... read more

Our experience and expectations started with outstanding support during the planning phase. We outlined our objectives and with Valentine and Team we worked through many options to create a memorable and most enjoyable trip.

They were especially helpful in recommending a location outside Avignon, in St. Rémy de Provence for our lodging. This allowed us to spend time in St Rémy and see and enjoy the small town of Provence.

The hotel selected was overall a very good recommendation. They provided transportation to/from town and it was very responsive. This was especially important to us since we did not have a rental car. The Spa and facilities were also very nice. Overall the staff was helpful and pleasant. On the negative side, when we arrived it was at the end of lunch and initially we were told that we would not be able to get any food. They did arrange for a platter and wine. Dinner was set menu - it would be helpful when arranging lodging for Americans not familiar with France to identify if a la carte menu is available.
Valentine also attempted to assist after the hotel scheduled a conference which had the break period immediately below our rooms resulting in lots of noise and smoke from cigarettes. It was too late to effect any changes but it was appreciated.

The Tours met our expectations - we wanted to visit small vineyards and were able to have a great experience with tasting and finding new wines that we liked. Sophie (forgot last name), Provence RÉverie was an excellent guide. She was passionate and knowledgeable about Provence and its history, food and wines. She went above and beyond to ensure we had a great time and adjusted the schedule so that we would have time to visit St Rémy. One of the highlights was our cooking class, presented by Gilles Conchy, Provence-Gourmet. He was superb and humorous. His tour of the market was instructive in the local produce, cheeses, and meats. The location for the class was fantastic. His patience with those of us who needed a bit more assistance was appreciated. Finally, the meal and wine we had topped off the experience. He should be highly recommended for English speakers who are looking for a cooking class.

We also need to identify our driver to the train station in Avignon, Christophe Lano, Alpilleges Luberon Provence Transport. He delivered a present of wine from Valentine fromthe local vineyard we had just visited. Total surprise and was a wine we had tasted and enjoyed. Although we did not experience his ability as a guide, he was very informative on the way to the train station and I believe he would also make a great guide/driver for English speaking tourists.

Overall transportation was excellent. On time and provided safe and timely travel. One note - as tourists not used to traveling on French rail we experienced difficulty in ascertaining the actual itinerary on the train to CDG as the tickets do not show where the train will actually stop. We were on an older train that did not have the digital readout showing the actual station and do not speak French. We heard a reference to Charles de Gualle and could not see any name of the station; and we made the mistake of getting off one station
early. In hindsight we should have know that it was too early to be a CDG.

Again, thanks for helping use create and enjoy a memorable trip.

Hotel Review
Le Vallon de Valrugues & SPA
St.-Remy-de-Provence

See my previous notes

Authenticity & Character
Location
availability to St Rémy
Staff
Cleanliness & Comfort
Activity Review
Cooking Class, Provencal Lunch and Local Market Tour in the Alpilles
France
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Valentine Julien

Our trip to the Rhone valley and the Luberon
France | May 4 - May 13, 2022

R
Russ R.
East Concord, NH | Reviewed on May 14, 2022

Simon was very attentive and designed a wonderful trip for us. We visited Lyon, Avignon, the Luberon, and Marseille. It was a good balance of planned activities and free time for exploration on our own. Each stop had something memorable. In Lyon, the gastronomy walking tour peas our favorite. In Avingon, Pont de Gare and a side trip to Nimes. Both the cooking class and the e-bike tour were great, and staying in Roussillon was superb. We didn't have much time in Marseille so that was some... read more

Simon was very attentive and designed a wonderful trip for us. We visited Lyon, Avignon, the Luberon, and Marseille. It was a good balance of planned activities and free time for exploration on our own. Each stop had something memorable. In Lyon, the gastronomy walking tour peas our favorite. In Avingon, Pont de Gare and a side trip to Nimes. Both the cooking class and the e-bike tour were great, and staying in Roussillon was superb. We didn't have much time in Marseille so that was some place we'll have to return to on another trip.

Hotel Reviews
Le Clos de la Glycine
Roussillon

Roussillon is a stunning location and this hotel is right in the center of the town. Our room had a patio with a gorgeous view of the ochre cliffs and across the valley. It was a few weeks before prime lavender season but everything was lush and green. The room was spacious for the three of us. And breakfast on the terrace was delicious, plus the view...

Tips for future travelers

Our room had a hot tub (not all do), check so you can be prepared.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel de l'Horloge
Avignon

Great location in Avignon, central, near the Pope's Palace. Breakfast was excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Cultural and culinary walking tour
Lyon

Guide was amazing, very easy going, lots of interesting facts. He was also good at engaging the group. The tasting locations were all excellent as well. Learned a lot.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Reviewed on May 25, 2022

Bonjour Russ, thank you very much for this detailed review and nice comment! I am glad you enjoyed and learned a lot during this trip to Southern France. I am glad your family enjoyed it too.
A bientôt in Marseille !
Simon

Our Food Tour and Versailles. Great! But...
France | Mar 29 - Apr 12, 2022

Carolyn
Carolyn H.
Portland, OR | Reviewed on May 13, 2022

Our Food Tour was terrific. The Versailles Tour was also a success. Wish we could have stayed longer to explore the huge garden. The Seine Cruise was a mess. The directions to collect tickets were wrong. We ran from Pier to Pier at least 4 times until someone in upper management finally took pity and worked us through the scan and get to hop on the boat.

The Mont St. Michel tour was where we really had problems. We were on an almost full coach and everyone but us were provided a headset... read more

Our Food Tour was terrific. The Versailles Tour was also a success. Wish we could have stayed longer to explore the huge garden. The Seine Cruise was a mess. The directions to collect tickets were wrong. We ran from Pier to Pier at least 4 times until someone in upper management finally took pity and worked us through the scan and get to hop on the boat.

The Mont St. Michel tour was where we really had problems. We were on an almost full coach and everyone but us were provided a headset and audio for the Long Journey. However Valentine booked us, we were transportation only. All that countryside and no history or awareness of what we were seeing. Those with the headsets purchased online with Viator so paid much less but got much better value.

For the price we paid I expected more concierge service from Valentine. The suggestion was to use the City Map app and we allowed plenty of time to walk to the tours but the Arc de Triomphe area from the app kept us going around and around. It would have been a higher level of service to reach out to us on our first day. Ask if we had questions. No sleep and automatically tuning into the process to hop on the subway or bus could have been resolved with a suggestion to take an Uber the first day since it was a walking tour. We had no idea the distance to travel and the narrow streets and many turns needed to take if walking.

To finish our extension we were to do a biking tour. It was 35 degrees and we were not prepared with outwear that fit that temperature. We reached out to Valentine responded with a request to cancel which she responded was not allowed. So that meant I needed to communicate with the Bike Tour Company and they were able to allow for a credit which I can now provide for guests visiting in July. This should have been the concierge service provided for a custom itinerary.

I don't believe Valentine knew enough about Paris to create this itinerary. The price did not match the level of service we received. I believe booking online with Viator would have provided the same level which was a huge disappointment. The phone service, we seemed to reach one fellow over and over who did help to answer our questions.

I am sad I am not able to recommend your company. The automation, texts, itineraries were state of the art. But in the end would I have been able to use you for my clients and my agency receive a commission, that I never did get an answer. And I do not see Valentine's level of service as one I expect for my clients.

Local specialist: Valentine Julien

Amazing tours and great moments!
France | May 2 - May 10, 2022

E
enrique r.
Flagami, FL | Reviewed on May 12, 2022

Our trip was simply amazing! Every tour was great and we had a lot of fun. Our gastronomic tour with Carole felt warmth and tailored made. She took us to a place we found more appropriate to our style.
The tour to the palace was also great, although it felt a little rushed.
But the idea to go to the south of France and visit the little towns around Avignon was simply amazing and it could not have been without the help of Joel. We were simply amazed by the beauty of Saint Remy the Provence,... read more

Our trip was simply amazing! Every tour was great and we had a lot of fun. Our gastronomic tour with Carole felt warmth and tailored made. She took us to a place we found more appropriate to our style.
The tour to the palace was also great, although it felt a little rushed.
But the idea to go to the south of France and visit the little towns around Avignon was simply amazing and it could not have been without the help of Joel. We were simply amazed by the beauty of Saint Remy the Provence, and the walled city in Avignon.

Thank you so much for all the help and we're definitely going back the next time we can!

Hotel Reviews
A la Villa des Artistes
Paris

Wonderful hotel! The breakfast was delicious and everybody was kind to us.

Authenticity & Character
Location
How centric it qas.
Staff
Cleanliness & Comfort
Hôtel Le Mas Saint-Joseph 3*
Saint-Rémy-de-Provence

We loved this place! And the owner was simply wonderful! She was very kind and charitable to us. The breakfast was delicious. The attention to detail was amazing. Definitely want to go back.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Eiffel Tower Summit Tickets
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Luberon Markets & Villages
France
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Reviewed on May 13, 2022

Hello Enrique and Victoria,
Thank you so much for your review ! I'm so glad that you liked my native region of Provence ! You're most welcome as soon as you want to come back!
Joël

Everything was excellent.
France | Apr 7 - Apr 20, 2022

D
Diane B.
Glenwood Springs, CO | Reviewed on May 09, 2022

Everything was excellent. Our travel agent, Valentine, provided service above expectations (Trip My France/Objectif France).
Jeremie with Authentica gave a great tour of Burgundy countryside.
Lyon Food Tours/Lyon Original Tours was fun and informative. Our guide was lovely.
We were unable to use the full day bike rental due to rain and did not get reimbursed, which is disappointing, but the only part of the trip that wasn't perfect.
All transfers where excellent: AJR Annecy, Michael... read more

Everything was excellent. Our travel agent, Valentine, provided service above expectations (Trip My France/Objectif France).
Jeremie with Authentica gave a great tour of Burgundy countryside.
Lyon Food Tours/Lyon Original Tours was fun and informative. Our guide was lovely.
We were unable to use the full day bike rental due to rain and did not get reimbursed, which is disappointing, but the only part of the trip that wasn't perfect.
All transfers where excellent: AJR Annecy, Michael from Passport Bourgogne was excellent, Nussi Taxi, Limo 013.
Happy with our accommodations at Spendid Hotel Annecy, Les Remparts Hotel Et Demeures Historiques, Globe Et Cecil Hotel. They were all within walking distance to many sites, which we requested.
We would use again, we will and have recommended to friends.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Jun 10, 2022

Bonjour Diane,
Thank you so much for your lovely comments!
I am glad that you envoyed your trip to France and your stay at your Friend's House in the Vaucluse region.
We apologize for the bike tour in Annecy, our provider applied a strict refund policy. Since this issue happened, we tried to negociate a better cancellation policy with them, for our future travelers.
We hope to welcome you again in France,
Wish you a good Summer season!
Valentine

Expert Planning for Stress Free Vacation!
France | Apr 6 - Apr 12, 2022

A
Adrian D.
Castaic, CA | Reviewed on May 06, 2022

Everything from planning to the actual travel days were stress free. We were able to completely relax and follow the small group excursions that were conducted with excellent driver/guides.

The planned days and routes gave us enough excursion and relaxation time throughout our trip.

I highly recommend kimkim for your personally curated vacation! read more

Everything from planning to the actual travel days were stress free. We were able to completely relax and follow the small group excursions that were conducted with excellent driver/guides.

The planned days and routes gave us enough excursion and relaxation time throughout our trip.

I highly recommend kimkim for your personally curated vacation!

Hotel Review
La Villa Nice Promenade
Nice

Location was close to the beach bit not to the shopping areas closer to old town. Rooms were nice and was very charming. Staff was excellent.

Authenticity & Character
Decor
Location
We wished it was closer to old town.
Staff
Very friendly and helpful
Cleanliness & Comfort
Cozy rooms.
Activity Review
Afternoon Nice Street Food Tour!
Nice
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on May 10, 2022

Bonjour Adrian,
Thank you so much for your review! I am glad that you enjoyed your short getaway on the French Riviera:) Your comments and reviews are indispensable for us to maintain and consistently improve the quality of our trips and services. For the future, I will definitely choose Hotels closer to the Old Town.
Have a lovely Summer, see you soom in France!
Regards,
Valentine

Amazing experience
France | Apr 8 - Apr 16, 2022

R
Rob W.
Rapid City, SD | Reviewed on May 05, 2022

This trip was amazingly easy to arrange, reasonably priced, and unforgettable. We got to see everything on our wish list. The hotels were great. Transportation was arranged. We couldn’t have asked for more. Our KimKim contact knew her stuff and really came through for us! We are very happy.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on May 10, 2022

Hello Rob,
Thank you so much for taking the time to post a review about your father-daughter trip to beautiful France. We were happy to make you discover Paris, authentic Normandy and Loire Valley Chateaux.
All the best and à bientôt in France!
Valentine

Valentine worked with me to create an amazing two week solo trip to France!!
France | Apr 12 - Apr 24, 2022

J
Jamie C.
Asheville, NC | Reviewed on Apr 25, 2022

Valentine worked with me to create an amazing trip to Bordeaux, Tours (Loire Valley) and a quick stop in Paris. My accomodations were perfect - apartment style w/kitchens in residential areas. My apartment in Tours (Central Parc Tours) was breathtaking. Open, bright and looking right over a beautiful park. I did not rent a car and wanted to be able to walk everywhere and feel comfortable as a solo, female traveler. Valentine nailed it!!!!

I opted for several small group and private... read more

Valentine worked with me to create an amazing trip to Bordeaux, Tours (Loire Valley) and a quick stop in Paris. My accomodations were perfect - apartment style w/kitchens in residential areas. My apartment in Tours (Central Parc Tours) was breathtaking. Open, bright and looking right over a beautiful park. I did not rent a car and wanted to be able to walk everywhere and feel comfortable as a solo, female traveler. Valentine nailed it!!!!

I opted for several small group and private tours of the cities, wineries and surrounding towns. All of my guides were outstanding and I thoroughly enjoyed each of the trips. Ate, drank, laughed and explored some amazing regions.

Thank you Valentine for making this such a memorable trip (and on short notice). I look forward to working with you again on my next trip to France.

Jamie

Hotel Review
Central Parc
Tours

As I mentioned in my overall review - the location and individual apartment were fabulous!! Amazing location overlooking one of the most beautiful parks. Easy to walk to everything - food, shops, dining, stores. The staff were very helpful and friendly. I will DEFINITELY be staying here again!!

Authenticity & Character
Location
Overlooks the most beautiful park!! And, close to everything...walkable.
Staff
Very communicative and helpful suggestions
Cleanliness & Comfort
Immaculate!!!
Activity Review
Landmarks of Bordeaux
Bordeaux

My guide was wonderful - very informative, personable. Also had great suggestions for other activities.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on May 10, 2022

Bonjour Jamie,
Merci beaucoup for your feedback and kind comments! As a usual solo-trip lover, I was super happy to work on your last-minute trip and advise safe serviced apartments and amazing local guides.
I wish you a healthy and lovely end of the year and à bientôt for a new adventure in France :)!
Best,
Valentine

Our trip from Brussels to France was terrific...
France | Apr 2 - Apr 20, 2022

M
Madelyn I.
Estero, FL | Reviewed on Apr 21, 2022

Our trip from Brussels to France was terrific. The itinerary was very doable with different things and tours each day and attention to helping us get from train to hotel and to place as well as to care rental. We thoroughly enjoyed the trip and the advice we received from Isabelle. The guides and transfers were handled by folks that Isabelle knew and had worked with previously so we were very comfortable with each.

Our only suggestion is to have a bit more information on the road book... read more

Our trip from Brussels to France was terrific. The itinerary was very doable with different things and tours each day and attention to helping us get from train to hotel and to place as well as to care rental. We thoroughly enjoyed the trip and the advice we received from Isabelle. The guides and transfers were handled by folks that Isabelle knew and had worked with previously so we were very comfortable with each.

Our only suggestion is to have a bit more information on the road book instead of relying on "see voucher" as not all vouchers provided the same level of detail. In particular - in a city where there are multiple train stations, indicate which station the ticket ends in - we had confusion with one situation where our train made an unexpected change.

Otherwise -- I would highly recommend Isabelle in particular and Kimkim in general.

Thanks for a great time.

Activity Review
Contemporary Food Tour in the Marais & Beyond
Paris

Guide was terrific and the experience was unique - great job Phillippe.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Reviewed on Apr 21, 2022

Hello Madelyn!
Thank you for this review! It was a pleasure for me and Trip My France to organize this trip for you.
Thanks for your feedback concerning the partners involved in the success of your experience as this information is very precious and allows us to provide quality services to our travelers.
I hope we'll have the opportunity to work with you on another trip in the future!
A bientôt!
Best,
Isabelle

We spent 3 weeks in France with my family of ...
France | Mar 18 - Apr 8, 2022

K
Kassie T.
Palmdale, CA | Reviewed on Apr 16, 2022

We spent 3 weeks in France with my family of four! I love to plan and research but it was becoming too time consuming so I reached out to KimKim. They connected us to Simon, who completed a full 3-week itinerary for us - including hotels, train, transfers, and tours and experiences. It was fun picking and choosing what our family wanted from the options given. Simon then booked everything for us after we had finalized our selection. I am writing this out in the review because to be... read more

We spent 3 weeks in France with my family of four! I love to plan and research but it was becoming too time consuming so I reached out to KimKim. They connected us to Simon, who completed a full 3-week itinerary for us - including hotels, train, transfers, and tours and experiences. It was fun picking and choosing what our family wanted from the options given. Simon then booked everything for us after we had finalized our selection. I am writing this out in the review because to be honest, I really didn't understand how KimKim works. This is how it works. I can't imagine how many hours I saved with Simon planning and then booking everything for us.

Our trip was amazing - we refer to it as a YOLO trip!! We thoroughly enjoyed experiencing all different parts of France - a country of many countries. While on our trip, Simon checked in on us and we even met him when in Marseilles.

I don't know if I will ever go back to planning trips now that I know it is so easy with KimKim!
5 stars - all the way!

Hotel Review
Edgar Suites Paris Louvre - Bellan
Paris

Perfect for our family of 4. More space than a typical hotel room and great location. My only downfall would be the 3 flights of stairs with luggage, but hey, we expected that!

Tips for future travelers

3 flights of stairs

Authenticity & Character
Location
Cleanliness & Comfort
Activity Review
Electric Bike tour of Paris' Hidden Gems - Small-group
Paris

Favorite activity in Paris!

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Reviewed on Apr 21, 2022

Hello Kassie,
Thank you so much for your nice comment! In 3 weeks' time, you indeed had many occasions to rediscover France and its multicultural faces - a country of many countries as you say!
I am glad your family enjoyed it too. It was really nice meeting you guys in Marseille, right in the middle of your itinerary.
Don't hesitate to use Kimkim for other trips, and maybe see you another time in France!
A bientôt, Simon

Magnificent trip to Paris,Normandy, and Loire Valley
France | Sep 21 - Sep 30, 2021

R
Robin c.
Indian Trail, NC | Reviewed on Mar 21, 2022

I thought I had reviewed this trip, so sorry! This was a Fabulous trip. Our local specialist, Laurence V. Of Paris tu Jours, scheduled a daily itinerary that was perfection. She asked initial preferences and then crafted a personalized vacation for our group of 4 adults. She lined up our private transportation, train tickets, private tours for each locale. Everything was perfect and we cannot pick a favorite. Our favorite hotel in Paris was Hotel Madame, in the Latin quarter. The staff was... read more

I thought I had reviewed this trip, so sorry! This was a Fabulous trip. Our local specialist, Laurence V. Of Paris tu Jours, scheduled a daily itinerary that was perfection. She asked initial preferences and then crafted a personalized vacation for our group of 4 adults. She lined up our private transportation, train tickets, private tours for each locale. Everything was perfect and we cannot pick a favorite. Our favorite hotel in Paris was Hotel Madame, in the Latin quarter. The staff was so friendly , delicious breakfast each morning. Our goal in coming to France was to visit Normandy, but we loved each experience at Mont St Michelle, and the Loire valley. Hopefully we will be able to return one day and will be sure to contact Laurence Vermillion for planning our trip, Robin Connelley

Local specialist: Laurence Vuillemin

NORMANDY COAST & LOIRE VALLEY
France | Jan 14 - Jan 23, 2022

S
SIMON B.
St. Petersburg, FL | Reviewed on Feb 07, 2022

Valentine was amazing!
She solved every detail of our trip including Covid issues!
Great trip, great experience! read more

Valentine was amazing!
She solved every detail of our trip including Covid issues!
Great trip, great experience!

Hotel Review
Grand Hotel du Luxembourg 4*
Bayeux
Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Feb 09, 2022

Muchas gracias Simon! It was a pleasure to organize your last-minute trip to France in Normandy & Loire Valley. We hope to welcome you again during Spring or Summer time! Maybe on the iconic French Riviera or the breathtaking French Alps?
All the best,
Valentine

Highly recommend Valentine with Kimkim for your trip to France
France | Nov 19 - Nov 30, 2021

G
Gordon G.
Lafayette, LA | Reviewed on Dec 09, 2021

Valentine with Kimkim was professional and wonderful to work with as well as the individuals she had set up for our private transfers and lodgings. The lodging selections were superb, safe and beautiful. The logistics were perfect. We traveled by plane, trains, a rental car for six days and private transfers in between. Everything went like clockwork! I told Valentine what I wanted to see and do in France and what my budget was and she helped plan a perfect family vacation.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Dec 16, 2021

Bonjour Gordon, Tara & Eloise,
Thank you very much for your feedback!
It was a pleasure to organize your Thanksgiving family trip to Paris, Normandy & the Loire Valley.
I wish you some Happy Holidays and do not hesitate to talk about the beauties of France to your entourage! See you soon maybe in an other destination, why not Switzerland? :)
Regards,
Valentine

Memorable trip to the South of France
France | Oct 16 - Oct 30, 2021

Karen
Karen F.
Manhattan, NY | Reviewed on Nov 04, 2021

I can't thank Simon and Ambre Marie enough for all their planning and recommendations for our group! Everything was truly wonderful, from when we arrived in Marseille to our last night in Eze. Our guides throughout the week - LuLu, Arthur, Alex, Nathalie and Stephan - were all excellent, and the towns and locations visited spectacular. A highlight for us all was Captain Laurence, on our boat tour out of Marseille - she is wonderful. Our first dinner in Marseille at Restaurant Une table au... read more

I can't thank Simon and Ambre Marie enough for all their planning and recommendations for our group! Everything was truly wonderful, from when we arrived in Marseille to our last night in Eze. Our guides throughout the week - LuLu, Arthur, Alex, Nathalie and Stephan - were all excellent, and the towns and locations visited spectacular. A highlight for us all was Captain Laurence, on our boat tour out of Marseille - she is wonderful. Our first dinner in Marseille at Restaurant Une table au Sud was truly memorable - we would definitely recommend this restaurant! And we cannot forget the Olive Oil Tasting/Cooking Class at Moulin Sant Jean in Fontvieille - another high point! Chateau Eze we will remember as a highlight of the trip, along with the fabulous dinner at the hotel restaurant on our last evening.

Accomodations: The Intercontinental in Marseille was beautiful and the food and service very good. La Maison Dauphine in Aix was the perfect guest house for the six of us. I would be sure when booking that your customers are aware that there is no lift - fine for us, but could be an issue getting to the third floor for some. Véronique was a gracious host, assisting us with restaurant suggestions and reservations. La Divine Comédie in Avignon was beautiful, but we would not recommend it. We are dog lovers, but huge weimaraners trying to sit on your chair while you're eating breakfast in the dining room did not seem appropriate when paying luxury prices. On our first night, having toured all day and bearing wine and cheese from our travels, we asked to utilize some utensils and plates, which were provided but at a fee per person - again seems out of line with the price point. We were also sitting in the garden at 5PM in the afternoon when one of the staff came out to tell us we were being too loud ( I know - Americans!). If it was late in the evening, a fair concern, but at 5PM in the afternoon? It was also VERY difficult for the guides to find us and to load and unload luggage at this location.

Overall, we couldn't have been happier with this long planned/delayed trip for our group. Many thanks for your thoughtful understanding of the type of experience we were hoping for - you definitely delivered! Best: Karen, Tom, Maggie, Brian, Jack and Kandy

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Reviewed on Nov 19, 2021

Dear Karen,
Thank you for your feedback about your trip to Southern France, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
Concerning the issues with the accommodation in Avignon, I will personally check with our local provider what went wrong with your group.
Ambre and I are happy that you enjoyed the services of our local guides and drivers.
I wish you a great time now that you are back in Montana!
All my best,
Simon

Our trip was wonderful and we will use kimkim...
France | Oct 3 - Oct 19, 2021

C
Craig S.
Broad Ripple, IN | Reviewed on Oct 25, 2021

Our trip was wonderful and we will use kimkim again. Valentine is great to work with and the kimkim team was very responsive before and during the trip. The drivers who provided the transfers deserve a special thank you as they took care of us. The hotels that Valentine chose were great! The Villa Florentine in Lyon, and the Hotel Imperial Palace in Annecy were wonderful. The Abbaye De Maizieres in Beaune took us back in time for sure. The people of Beaune were very warm and friendly. ... read more

Our trip was wonderful and we will use kimkim again. Valentine is great to work with and the kimkim team was very responsive before and during the trip. The drivers who provided the transfers deserve a special thank you as they took care of us. The hotels that Valentine chose were great! The Villa Florentine in Lyon, and the Hotel Imperial Palace in Annecy were wonderful. The Abbaye De Maizieres in Beaune took us back in time for sure. The people of Beaune were very warm and friendly. We were very comfortable there. The location, staff and rooms are 5 of 5 stars. Next time we go to Lyon we would stay in the newer part of Lyon as the older section was a bit uncomfortable at night.

Local specialist: Valentine Julien
Valentine
Valentine Julien
Local specialist in France | Reviewed on Oct 27, 2021

Bonjour Neida & Craig,
Thank you very much for your feedback and kind comments!
I am glad you liked the selection of locations, charming boutique hotels & the services of our local chauffeurs. I wish you a healthy and lovely end of the year. À bientôt in France & Europe!
Best regards,
Valentine

Our trip to France was awesome. Kimkim put m...
France | Sep 29 - Oct 8, 2021

K
Kathleen C.
South Burlington, VT | Reviewed on Oct 18, 2021

Our trip to France was awesome. Kimkim put me in touch with Joel who put together a perfect trip for us. He listened to me and executed exactly what we wanted. He was unfamiliar with a couple of our requests but set out to find options for us and delivered an experience of a lifetime! Huge thanks! Online travel agent.... worked for me!!!

Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Reviewed on Oct 18, 2021

Hello Kathleen,
Thank you so much for your great review. Indeed, we were not familiar with the possibilities of horseriding in South Corsica, but I had a good feeling with Marina and I knews it would "fit" well with you and Joey. Do not hesitate to talk about Provence and Corsica and their beauties around you!
Best
Joel

Enjoyed our small group tours that were set u...
France | Sep 18 - Oct 6, 2021

L
Lucia D.
Canada | Reviewed on Oct 14, 2021

Enjoyed our small group tours that were set up for us by Isabelle with the Local independent tour guides

Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Reviewed on Oct 15, 2021

Hello Lucia!
Thanks for your trust and your feedback!
I will be happy to see you maybe another time in France!
A bientôt!
Isabelle

Isabelle is Amazing
France | Sep 18 - Oct 6, 2021

J
Josephine L.
Canada | Reviewed on Oct 08, 2021

Isabelle did an amazing job at putting a memorable trip together for us. Everything went so smooth. The hotels were excellent everywhere. Can't say enough about the wonderful private tours, all the guides were 1st class.
Isabelle took all our requests, wishes and even apprehensions into account when helping us plan the trip. Everything was well timed, we never felt rushed and had plenty of time to really experience the places we visited.
Had the trip of our dreams. Merci Beaucoup!

Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Reviewed on Oct 11, 2021

Bonjour Josephine!
Thanks very much for your feedback and kind comments.
I wish you a healthy and lovely end of the year and à bientôt for a new adventure in France :)!
Best regards,
Isabelle

Wow! Experience of a Lifetime
France | Aug 31 - Sep 9, 2021

Beatrix
Beatrix P.
Loveland, CO | Reviewed on Sep 14, 2021

Such an amazing thing to get to take in some of the most famous places and experiences in Paris! We spent 10 whirlwind but incredible days exploring all that Paris has to offer! Absolutely loved the Seine dinner cruise, Monets Garden, Versailles, the Louvre, Sacre Couer, Montmartre was an adorable village, and so much more! The food, pastries and wine and pretty much everything we ate and drank was amazing! Even at the tiny sidewalk cafes. We did a walking food tour that was a blast and... read more

Such an amazing thing to get to take in some of the most famous places and experiences in Paris! We spent 10 whirlwind but incredible days exploring all that Paris has to offer! Absolutely loved the Seine dinner cruise, Monets Garden, Versailles, the Louvre, Sacre Couer, Montmartre was an adorable village, and so much more! The food, pastries and wine and pretty much everything we ate and drank was amazing! Even at the tiny sidewalk cafes. We did a walking food tour that was a blast and really enjoyed all of the open air food markets.
The metro has an app and was very easy and affordable to use. The Catacombs was a mind blowing experience but not for those that are claustrophobic! We ended up at the large famous flea market on the north end of Paris on a Monday but half the vendors were closed, so not a highlight. Many things can be touted yourself instead of having a guide - like the covered passages of Paris or your own audio guide of the Louvre if you’re looking to cut costs, but the guides with the tours were all highly knowledgeable and professional and we learned a lot from them.
The hotel staff was friendly but the beds and pillows were extremely uncomfortable and the hotel, while in a great neighborhood was a ways away from the Eiffel Tower and some of the more visited places. (Mercure)
Altogether however, with transportation covered from airport and back and reservations made for us by Isabelle for tours and some dinners, it was a very stress free trip of a lifetime!

Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Reviewed on Jun 06, 2022

Thank you Tracey and Stephen for this review! It was a pleasure for me and Trip My France to organize this trip for you.
Thank you for your feedbacks, it's definitely essential for us to have these comments (both positive or negative), that help us to control, maintain and improve the quality of our services and suppliers (guides, drivers, hotels...).
A bientôt!
Isabelle

Isabelle is a STAR!
France | Aug 14 - Aug 20, 2021

Sara
Sara J.
Germany | Reviewed on Aug 21, 2021

This was a great trip! Isabelle was able to pull this together for us very last minute and she did not disappoint! We loved the itinerary and thought it the perfect getaway! Thank you!

Local specialist: Isabelle Voute
Isabelle
Isabelle Voute
Local specialist in Lacenas | Reviewed on Aug 23, 2021

Thank you Sara and Mark for this great comment and happy that you enjoyed your trip to France!
We will be happy to host you again in France or Europe! I wish you a great end of the summer!
A bientôt!
Isabelle

Great Trip . . . A few constructive comments
France | Feb 15 - Feb 20, 2020

M
Mary R.
Snellville, GA | Reviewed on Mar 06, 2020

Overall this was a wonderful trip, and we were very pleased with our accommodations at Hotel a la Villa des Artistes in the Montparnasse area. That Les Jardins de Luxembourg was walking distance made it even lovelier.

All of our guides through Localers were extremely knowledgeable. We do want to offer a bit of constructive feedback regarding the Treasures of the Marais walking tour with
Patrick. I was at first reluctant to book this tour during discussions with Joel because I felt it... read more

Overall this was a wonderful trip, and we were very pleased with our accommodations at Hotel a la Villa des Artistes in the Montparnasse area. That Les Jardins de Luxembourg was walking distance made it even lovelier.

All of our guides through Localers were extremely knowledgeable. We do want to offer a bit of constructive feedback regarding the Treasures of the Marais walking tour with
Patrick. I was at first reluctant to book this tour during discussions with Joel because I felt it would not be of much interest to our daughter, but he assured me that we would enjoy the historic aspects of the traditional Jewish community and the LGBTQ communities. The tour was far more about the French royalty and aristocracy than it was about the historic communities. Our itinerary also stated that we would be offered a midway stop at a traditional French and local cafe for a hot beverage — this did not happen. I felt that while Patrick was very knowledgeable, he was not reading his audience well at all.

While we found our Louvre guide, Melanie, did a great job, we found the itinerary description misleading. When we were told that we would have a private, after hours tour, we expected that the museum would be closed except for small private tours. This was not the case as the museum was open to the public at this time. I think you should be more accurate in the description of this tour. The term “after hours” has definite connotation.

I do want to offer a special accolade to our guide for Musee D’Orsay and L’Orangerie, Victor. He brought great insight and wonderful narrative to his tour with us. His passion and knowledge were outstanding. I am very glad that we were able to enjoy these two museums that highlight the Impressionists since Giverny was not an option at this time of year.

Local specialist: Joël Massé
Joël
Joël Massé
Local specialist in Lacenas, near Lyon, France | Reviewed on Mar 06, 2020

Bonjour Mary,
I want to thank you for taking the time of sending us your feed-back upon your recent past trip in Paris. These comments and reviews are indispensable for us to maintain and consistently improve the quality of our trips and services.
While I'm glad to see that you had a global very positive experience, I'm a bit concerned by your disappointment for the tours in Le Louvre Museum and Le Marais district. For Le Louvre, I had specified in the description that it was a small group... read more

Bonjour Mary,
I want to thank you for taking the time of sending us your feed-back upon your recent past trip in Paris. These comments and reviews are indispensable for us to maintain and consistently improve the quality of our trips and services.
While I'm glad to see that you had a global very positive experience, I'm a bit concerned by your disappointment for the tours in Le Louvre Museum and Le Marais district. For Le Louvre, I had specified in the description that it was a small group tour of 6 people max, but not a fully private tour. "After hours" meant that it's done later than usual, at the end of the afternoons, as the Museum closes later on this day, but it does not mean that the Museum is closed to the public at this time. We'll change the description of the tour to be more accurate and clear. For the tour in the Marais, it appears that the description given by Localers has changed, and I'm a bit surprised. not to see anymore the snack break and the details upon Jewish and LGBT communities. I'd like to offer you a partial refund for that tour, as it obviously did not correspond to what was written in the proposal. I hope however that you've had a great trip in Paris !

Our trip was amazing!
France | Feb 10 - Feb 18, 2020

L
Lanier M.
Raleigh, NC | Reviewed on Feb 21, 2020

Our trip was Amazing! Simon was so responsive, both before AND during our trip. I've traveled a lot but never used a travel agent before and what a difference it makes! Thanks to Simon, KimKim, and the So Provence! So Alps! team, we enjoyed sights and experiences we would not have planned ourselves. All of our guides were very knowledgeable and experienced. We had a great trip.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Reviewed on Feb 22, 2020

Dear Lanier, thank you very much for your nice words about your trip with us! Your guide Cédric told me that you were great travelers! The team and I are glad to hear that you enjoyed your stay and will be happy to see you maybe another time in France. A bientôt, Simon

Good trip itinerary but a couple of mis-steps.
France | Nov 15 - Nov 24, 2019

C
Catherine S.
San Diego, CA | Reviewed on Nov 25, 2019

I enjoyed the trip and tours arranged by kimkim. The hotels and guides were good with 2 exceptions - described below. I did not interact much with Simon so cannot provide comments on his service.
There are 2 things that were of poor quality however:
1. The hotel in Aux-du-Provence was not good quality. I also had a safety issue there, in that someone I did not know, tried to come into my room late at night. Also, my bathroom smelled bad and my refrigerator did not work. I would not stay at... read more

I enjoyed the trip and tours arranged by kimkim. The hotels and guides were good with 2 exceptions - described below. I did not interact much with Simon so cannot provide comments on his service.
There are 2 things that were of poor quality however:
1. The hotel in Aux-du-Provence was not good quality. I also had a safety issue there, in that someone I did not know, tried to come into my room late at night. Also, my bathroom smelled bad and my refrigerator did not work. I would not stay at this hotel again.
2. The guide who took us to Monaco was not good. She was more focused on her personal activities and plans for later in the day. She provided minimal information on what we were seeing. She dropped us off and never accompanied us to any spots we visited along the way. She operated more as a driver than a guide. I don't feel we got what we paid kimkim, for this person's services.

Local specialist: Simon Hardy
Simon
Simon Hardy
Local specialist in Marseille, France | Reviewed on Jan 15, 2020

Dear Catherine,
Thank you for your feedback about your trip to the French Riviera, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
Concerning the two issues in Aix and Monaco, I will personally check with our local providers what went wrong with your group. Even if it's the first time that we receive bad reviews about them, this cannot happen anymore.
During my absence, my colleague... read more

Dear Catherine,
Thank you for your feedback about your trip to the French Riviera, we are always interested in hearing about your overall experience and what you thought of our services. This is important for us and the following travelers!
Concerning the two issues in Aix and Monaco, I will personally check with our local providers what went wrong with your group. Even if it's the first time that we receive bad reviews about them, this cannot happen anymore.
During my absence, my colleague Mari told me that you enjoyed the services of our local guides and drivers Flavio, Arthur, and Julian. I was sure that they would have made perfect experiences for you and your group!
I wish you a great time now that you are back in California!
All my best,
Simon

Wonderful trip!
France | Nov 14 - Nov 18, 2019

Jessica
Jessica Z.
Philadelphia, PA | Reviewed on Nov 19, 2019

Stephen's planning was exactly what we were looking for! Each of the guides/tours he booked for us were excellent - we learned a lot and had a blast the whole trip. Our hotel was also outstanding. Could not recommend his services more!

Local specialist: Stephen Molloy
Stephen
Stephen Molloy
Local specialist in Lyon | Reviewed on Jan 06, 2020

Hi Jessica

Thanks very much for your feedback and kind comments. I will use your validation of this hotel, to continue using it for some upcoming trips. Thanks for that!

Great time in Provence, but
France | Sep 19 - Sep 22, 2019

J
Judy P.
San Mateo, CA | Reviewed on Oct 02, 2019

I think overall KimKim did the best they could to service my group. They provided many options based on my request but our intentions were different. The KimKim service is best for those who are ok with someone taking care of everything and not worries about the additional cost. I think I was trying to learn more about the place and see various price options and activities lined up next to each other so I could get a good comparison and it’s not meant for that.

On that note Simon and Lucie... read more

I think overall KimKim did the best they could to service my group. They provided many options based on my request but our intentions were different. The KimKim service is best for those who are ok with someone taking care of everything and not worries about the additional cost. I think I was trying to learn more about the place and see various price options and activities lined up next to each other so I could get a good comparison and it’s not meant for that.

On that note Simon and Lucie did everything they could to service our group. We had a great time in Provence for the most part. The dinner we had the first night was delicious and I highly recommend the food tour/ cooking class we did with Mathilde. The wineries were less than pleasing and did not meet my expectations in terms of ambiance at the facilities. The wineries did not seem they were ready for visitors or meant for visitors. Maybe my comparison is to California wineries so there is a mismatch.

Overall, glad we went, we had a great time but I might go another route in the future due to my own personal reasons. More clarity around the cost breakdown would help the comfort level when booking for sure. The unknown makes it feel uncomfortable and I expect that we are paying a higher premium for the service but getting a rough idea would help.

Local specialist: Simon Hardy

Trip to France
France | Sep 19 - Sep 22, 2019

U
Usha M.
| Reviewed on Sep 27, 2019

KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we... read more

KimKim did a great job planning for the wants/needs of our group. We used KimKim for transportation, cooking classes, winery tours, and train tickets. I can’t say enough about our cooking class. Mathilde was knowledgeable, providing history and passion for her cooking class. She was also a great resource for things to do in the area. The meal we created in her kitchen was informative, fun, and delicious.
The train tickets and transportation was also great. With 5 girls and luggage, we always had a van with room to spare.
With regards to the winery, we weren’t very impressed. I am not sure if this is because our expectations were different from how wine tours are run in the Provence area, or if it was not planned properly. Our tour guide Stefan, was very pleasant and knowledgeable and was not the reason for our underwhelming experience. However, we are used to wineries that provide an experience of family history, a comfortable setting to sit, and food pairing (small bites) that pair well with wine tastings. This is not what we experienced, which made this tour somewhat lackluster to say the least. It may be a good idea for KimKim to provide specific overview of wine tours so as not to disappoint future customers.
I would definitely recommend kimkim and their services to others. We had some truly unforgettable moments. Cheers!

Local specialist: Simon Hardy