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Alvaro Pereira

Born and raised in the vibrant country of Ecuador, I am the ideal person to craft a unique and unforgettable trip within my homeland. My passion for travel and exploring new and exciting places knows no bounds. From the enchanting landscapes to the captivating culture, I wholeheartedly believe that Ecuador, Galapagos, Colombia, and Peru are exceptional destinations that offer a treasure trove of experiences.

Ecuador, despite its modest size, boasts an incredible diversity of sights and sounds. From the majestic Andes mountains and lush rainforests to the pristine beaches along the Pacific coast, our country is a paradise for nature enthusiasts. The Galapagos Islands, a UNESCO World Heritage Site, offer an extraordinary opportunity to encounter diverse wildlife found nowhere else on Earth.

As your travel planner, my mission is to ensure that every single traveler has an extraordinary time exploring our beautiful countries. I will meticulously design an itinerary that aligns with your interests, taking you off the beaten path to hidden gems and ensuring you soak in the essence of each place we visit. Together, we'll create memories that will last a lifetime, and you'll carry a piece of our culture and natural wonders in your heart wherever you go. So let's embark on this exciting adventure together, and I promise you an experience like no other!

What places and activities do you specialize in?

" I'm all about creating amazing experiences in the beautiful regions of Ecuador, Colombia, Peru, and the enchanting Galapagos Islands. What makes me unique is my knack for designing personalized adventures that go beyond the usual touristy stuff. If you're a solo adventurer, a couple seeking some romance, a group of friends, or a family looking for an unforgettable journey, I've got you covered! Let's craft a one-of-a-kind trip that will leave you with memories to cherish forever. Get ready for an exciting adventure like no other!"

How did you get involved in travel?

"Travel has been a huge part of my life from the very beginning. I've gone to simple places like the beach with my entire family and even ventured alone to far-off destinations thousands of miles away. Let me tell you, each and every place I've visited has given me so much - it's like my life and the whole world suddenly became so much bigger and richer. After years of gaining experience and learning the ropes, I'm now thrilled to be a part of an incredible travel company. But it's not just any company; we're like a tight-knit family, exploring the world together and making unforgettable memories. Life is truly one amazing journey!"

Please share a unique travel experience you will never forget.

"Choosing just one experience is tough, but if I had to, there's one that stands out, and I believe everyone can relate to that feeling. It was my first solo trip, a moment I had eagerly planned for months, saving up every penny to make it happen. When I finally arrived at that special place, Cuenca, a charming town in the southern part of Ecuador, life felt nothing short of extraordinary.

Cuenca holds a unique place in my heart, and I always encourage anyone visiting Ecuador to include it in their itinerary. The warmth of its people, the delightful cuisine, and the enchanting ambiance at every corner make it a truly magical destination. That trip marked a turning point in my life, and the memories I made there will forever remain some of the most cherished moments in my heart."

Top itineraries and travel advice
Family itineraries
Luxury itineraries
Road trip itineraries

Favorite experiences

A Taste of Cusco: Chocolate, Coffee and Pisco Tour

This tour in and around Cusco's city center highlights three Peruvian specialties: chocolate, coffee, and pisco. The tour begins at the Coffee Museum where visitors will learn all about the unique characteristics of Peruvian arabica beans and why they make such a fine cup of Joe. There will also...

Rainbow Mountain (Mount Vinicunca) Hike

It's a 3.5-hour drive from the city of Cusco to the trailhead leading up Vinicunca, known as the Rainbow Mountain. Also called the Montaña de los Siete Colors (Mountain of the Seven Colors), Vinicunca's colorful look is the result of ice melt over its surface a long time ago. The water mixed with...

Recent trip reviews for Alvaro

Our Galapagos Adventure …Alvaro, our kimkim specialist planned a trip ...
Galapagos Islands | May 19 - May 26, 2024

joe
joe h.
Wheeler, WI | Reviewed on May 27, 2024
Alvaro, our kimkim specialist planned a trip of a lifetime for us in the Galapagos. Each and every experience he planned was special and executed well. I can’t say enough about each of our four different guides in the Galapagos. All weee knowledgeable, approachable and full of great charm. Thanks Alvaro and kimkim for the trip of a lifetime. Read more

Alvaro, our kimkim specialist planned a trip of a lifetime for us in the Galapagos. Each and every experience he planned was special and executed well. I can’t say enough about each of our four different guides in the Galapagos. All weee knowledgeable, approachable and full of great charm. Thanks Alvaro and kimkim for the trip of a lifetime.

Hotel Reviews
Casa Andina Premium Miraflores
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Wyndham Guayaquil, Puerto Santa Ana
Guayaquil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ikala Galapagos Hotel
Puerto Ayora
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iguana Crossing Boutique Hotel
Galápagos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Highlights of Lima- City Tour
Highlights of Lima- City Tour
Lima
Quality of Experience
Guides, Drivers and Staff
Transport
Adventure: Cycling at Cerro Mesa Reserva & Snorkeling at Garrapatero Beach
Adventure: Cycling at Cerro Mesa Reserva & Snorkeling at Garrapatero Beach
Galapagos Islands
Quality of Experience
Quality of Experience
Food
Food
Guides, Drivers and Staff
Guides, Drivers and Staff
Transport
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora

Our guide Stefano was outstanding

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora

Best of a great trip

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 31, 2024
Dear Joe! Thank you so much for your glowing review! We are thrilled that you had the trip of a lifetime in the Galapagos. It’s wonderful to know that each experience we curated was special and met your expectations. Our guides in the Galapagos are indeed exceptional, and we’re delighted that you found them knowledgeable, approachable, and charming. Your kind words are a testament to their dedication and passion for making each journey unforgettable. Thank you once again for choosing... Read more

Dear Joe!

Thank you so much for your glowing review! We are thrilled that you had the trip of a lifetime in the Galapagos. It’s wonderful to know that each experience we curated was special and met your expectations.

Our guides in the Galapagos are indeed exceptional, and we’re delighted that you found them knowledgeable, approachable, and charming. Your kind words are a testament to their dedication and passion for making each journey unforgettable.

Thank you once again for choosing kimkim for your travel adventure. We look forward to assisting you with more memorable trips, perhaps next time to the Amazon!

Best!
Alvaro

Absolutely Wonderful! 🤗
Ecuador | Apr 21 - May 15, 2024

Bernadette
Bernadette M.
Ireland | Reviewed on May 16, 2024
We had a wonderful time in Ecuador and the plan Alvaro put together for either side of our visit to the Galápagos Islands was just perfect! All of our accommodation was excellent and we had great variety every day. We felt we had a very nice balance of culture and nature and although we had a busy itinerary, we never felt at all rushed. The “icing on the cake” for us was our guide Marco Herrera. He was so kind and considerate of our needs. He was knowledgeable but never made us feel... Read more

We had a wonderful time in Ecuador and the plan Alvaro put together for either side of our visit to the Galápagos Islands was just perfect!

All of our accommodation was excellent and we had great variety every day. We felt we had a very nice balance of culture and nature and although we had a busy itinerary, we never felt at all rushed.

The “icing on the cake” for us was our guide Marco Herrera. He was so kind and considerate of our needs. He was knowledgeable but never made us feel overwhelmed with facts and figures. He didn’t rush us at all, and made sure we had as much time as we needed for taking photos and “mooching about” at our leisure.

Jeferson from the Tour Company called to meet us at our hotel in Quito and he was regularly in touch throughout our stay in Ecuador, making sure we were enjoying ourselves.

We would highly recommend Ecuador to everyone and feel it’s a shame that so many tourists only visit to see the Galápagos Islands. This is most definitely the highlight of the country, but there is SO much more to experience and we are really pleased we decided to spend over 3 weeks here in total.

Hotel Reviews
Hotel Las Plazas
Quito

What a gem this family run hotel is! Lucia is an absolute lady and all the staff did their utmost to make our stay perfect. The rooms were great and we slept very well thanks to the lovely mattresses, soft cotton sheets and comfortable pillows. Breakfast was a treat with fresh varied juices and fruits and eggs cooked to order. The location couldn’t be better. Just a few minutes walk from one of the delightful town squares. We will most definitely recommend this hotel to our friends.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Boutique Carvallo
Cuenca

Gorgeous old hotel with great character. Our room was stunning! It’s perfectly located close to the old centre of Cuenca and breakfast was very good. I would suggest asking for a room that doesn’t overlook the main street as we found it noisy at night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Iguanazú Bed & Breakfast
Guayaquil

Wonderful old style hotel outside the centre of Guayaquil. We had a huge suite and we felt like a Honeymoon Couple! Food was lovely and the staff were very kind. It was so peaceful up on the hill and we slept really well. We would definitely recommend this hotel over those in the busy Malecon area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Termas de Papallacta
Papallacta

The hot spring pools were wonderful. Rooms were so comfortable and nicely decorated. Food was excellent and staff were all very friendly. Would definitely live to return here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Coffee lodge Cristal Glamping & Spa
Mindo

Very pleasant stay here for our 1 night in Mindo. It’s such a great place to “get away from it all”! Having dinner and breakfast on the balcony overlooking the treetops was wonderful. Staff were very kind and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda El Porvenir
Machachi

Very comfortable room and we found the food to be outstanding! Staff were so kind and welcoming and the location was magical!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Spa Casa Real
Riobamba

Lovely hotel. Very quiet and our room was huge! Staff were friendly and helpful and the meals were excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Pinsaqui
Otavalo

This was such a luxurious hotel and the grounds were incredible! Our room was beautiful and we loved our food at dinner and breakfast. Definitely a 10 out of 10!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Otavalo Market - Cuicocha Lagoon
Otavalo Market - Cuicocha Lagoon
Ecuador

Nice hike around the lake and it was pleasant to amble around the market for a while.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring San Pablo Lagoon & Encounter the Andean Condor at Parque Condor
Exploring San Pablo Lagoon & Encounter the Andean Condor at Parque Condor
Otavalo

Cóndor Park was very good. We were amazed at the variety of birds!

Quality of Experience
Guides, Drivers and Staff
Transport
Alpaca Encounter at Quilotoa Lagoon
Alpaca Encounter at Quilotoa Lagoon
Ecuador

Unfortunately the weather wasn’t in our favour the day we visited. We didn’t see any Alpacas, but the fog was so heavy we could hardly see our hand in front of our faces! The drive (until we hit the fog) was pleasant however and we had a lovely lunch in one of the small restaurants near to the lagoon.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Adventure Continues - Hiking Day at Cotopaxi National Park- Overnight at a Hacienda.
The Adventure Continues - Hiking Day at Cotopaxi National Park- Overnight at a Hacienda.
Ecuador

We had glimpses of Cotapaxi summit (and when we did see it, it was beautiful! The National Park was beautiful though and there’s lots to enjoy even if you don’t see the volcano that clearly.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Chimborazo Wildlife Reserve
Exploring Chimborazo Wildlife Reserve
Riobamba

Again we had very poor visability the day we were to see Chimborazo peak. We asked the guide to turn back 10 minutes after we hit the dense fog (about 20 minutes before the summit) and instead we enjoyed the lower area close to Riobamba.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Cuenca and surroundings, Gualaceo, Chordeleg
Exploring Cuenca and surroundings, Gualaceo, Chordeleg
Cuenca

We loved Cuenca! Very traditional and very walkable around the old centre. This was one of our favourite places in Ecuador.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
From the Highlands to the Coast: Cajas National Park to Guayaquil
From the Highlands to the Coast: Cajas National Park to Guayaquil
Ecuador

Enjoyable scenery but I was a bit underwhelmed to be honest! The photo stop at the top was good but I think perhaps I expected more from the National Park area.

Quality of Experience
Guides, Drivers and Staff
Transport
The Pearl of the Pacific:  Highlight Sites of the City of Guayaquil
The Pearl of the Pacific: Highlight Sites of the City of Guayaquil
Guayaquil

We enjoyed our time exploring Guayaquil. The Santa Ana area was lovely and we enjoyed the walk along the Malacon.

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring Guayaquil's Local Wildlife at Parque Histórico
Exploring Guayaquil's Local Wildlife at Parque Histórico
Guayaquil

Really enjoyed seeing the Iguanas in the park! Especially nice to see the babies who were only a couple of months old!

Quality of Experience
Guides, Drivers and Staff
Transport
Welcome Back to Quito
Welcome Back to Quito
Ecuador

Wonderful time exploring the historic centre of Quito. We loved all the Churches and the big squares with the fabulous architecture.

Quality of Experience
Guides, Drivers and Staff
Transport
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

Very enjoyable day. We loved the cultural aspect of it and the food at lunch was super!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Mindo Cloud Forest
Mindo Cloud Forest
Ecuador

Highlight of our trip on Mainland Ecuador. The birds were just amazing. We saw several species of Toucans and the experience with the humming birds was phenomenal!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on May 16, 2024
Hello Bernadette, Thank you so much for your positive words regarding your trip to Ecuador Mainland. We are really happy to know you enjoy every activity and accommodation we prepared for you and Alan. I am very grateful for your feedback that reflects that all our services are excellent and can guarantee memorable moments for our travelers. Additionally, I will ensure to transmit your kind word to Marco. Once again thank you so much for choosing KimKim for your trip to Ecuador Mainland,... Read more

Hello Bernadette,

Thank you so much for your positive words regarding your trip to Ecuador Mainland. We are really happy to know you enjoy every activity and accommodation we prepared for you and Alan. I am very grateful for your feedback that reflects that all our services are excellent and can guarantee memorable moments for our travelers. Additionally, I will ensure to transmit your kind word to Marco.

Once again thank you so much for choosing KimKim for your trip to Ecuador Mainland, and we hope you can return in the future since there are still incredible sites to visit.

Best wishes from the Middle of the World,
Alvaro

Trip of a lifetime!
Galapagos Islands | Mar 9 - Mar 16, 2024

B
Barry T.
Cherry Hill, NJ | Reviewed on Mar 24, 2024

Kimkim did an incredible job as usual! Alvaro was terrific to work with and and answered all of my questions in a timely manner and worked with us to put together a memorable vacation.

Once we were there Rita was also excellent to work with. She coordinated everything and she was always met us in-person with a bright smile to get our daily plans started.

Overall it was a trip of a lifetime!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 27, 2024
Hello Barry, Thank you so much for taking the time to share your experience with us! I'm happy to hear that your vacation arranged through Kimkim was nothing short of incredible. We're delighted that everything ran smoothly during your trip. It's always our goal to make sure our travelers feel well taken care of and can fully immerse themselves in their travel experiences. We couldn't be happier to hear that your adventure with us was a trip of a lifetime! Creating unforgettable memories... Read more

Hello Barry,

Thank you so much for taking the time to share your experience with us! I'm happy to hear that your vacation arranged through Kimkim was nothing short of incredible.

We're delighted that everything ran smoothly during your trip. It's always our goal to make sure our travelers feel well taken care of and can fully immerse themselves in their travel experiences.

We couldn't be happier to hear that your adventure with us was a trip of a lifetime! Creating unforgettable memories for our travelers is what drives us, and your feedback reaffirms that we're on the right track.

Once again, thank you for choosing Kimkim for your vacation, and we hope to have the opportunity to assist you with your future travel plans!

Warm regards,
Alvaro

Alvaro helped us plan the perfect trip for us...
Galapagos Islands | Mar 9 - Mar 16, 2024

Sandy
Sandy T.
Cherry Hill, NJ | Reviewed on Mar 22, 2024

Alvaro helped us plan the perfect trip for us. We loved the whole experience.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 22, 2024

Hello Sandy!

Thank you so much for your kind words! It was an absolute pleasure helping you and Barry in planning your trip.

I'm thrilled to know that you loved the experience. Creating memorable and seamless travel experiences is always our goal, and I'm so happy that we were able to achieve that for you.

If you ever need assistance with future travel plans to another great place in Ecuador, please don't hesitate to reach out.

Safe travels!
Alvaro :)

Honest Review
Galapagos Islands | Feb 16 - Feb 26, 2024

Victoria
Victoria P.
Virginia Beach, VA | Reviewed on Mar 20, 2024
Alvaro and "Responsible Travel" Review - Unfortunately, I was disappointed with his services. In the lead-up to our trip, we needed to reschedule (military leave being cancelled), but unfortunately, Alvaro did not seem willing to assist with us rescheduling or getting a refund. There was also a lack of communication after the terrorists' attacks in Ecuador led to the cancellation of other major cruises, and I believe he should have been more proactive in updating us on the status of our... Read more

Alvaro and "Responsible Travel" Review - Unfortunately, I was disappointed with his services. In the lead-up to our trip, we needed to reschedule (military leave being cancelled), but unfortunately, Alvaro did not seem willing to assist with us rescheduling or getting a refund. There was also a lack of communication after the terrorists' attacks in Ecuador led to the cancellation of other major cruises, and I believe he should have been more proactive in updating us on the status of our trip as news unfolded.

The overall planning of the trip left much to be desired. For example, on our first night, I had to stay up until 11 pm to find out the details of our next-day pick-up, which should have been provided several days before our departure. Plus, despite being promised a private transfer from the airport when we initially arrived, we did not receive one and had to wait approximately 30 minutes while the hotel shuttle accommodated other passenger's arrivals.

Furthermore, the sequencing of activities was poorly planned, with a visit to Cotopaxi scheduled right after the Galapagos. This timing proved challenging as we were still recovering from seasickness (a common issue for Galapagos small-boat cruises). The abrupt transition to an altitude of 14,000 feet was not conducive to our well-being/enjoyment and should have been scheduled for the following day. Additionally, the activities were cookie cutter tours that I could have arranged on my own.

In conclusion, based on my experience, I would not recommend Alvaro or "Responsible Travel" for future travel arrangements.

"Adia Maria" Review - While the Galapagos offers incredible beauty and abundant wildlife, I strongly advise against choosing Adia Maria (Galapagos cruise boat) for your cruise. Despite the stunning surroundings, our experience with the boat was highly disappointing. The vessel was excessively rocky and uncomfortable, lacking proper lounging areas. Due to their lack of planning, we spent approximately 20 hours on the boat per day, and without lounge chairs or a place to exercise or walk, we were forced to be sedentary in our room or the two uncomfortable (and wet) benches provided. The bench cushions were consistently wet, either from rain or the crew washing them every morning. Spending a considerable amount of time cruising without lounge chairs The lack of mobility or proper resting areas made the journey terrible.

Our guide, William (Billy), proved to be subpar, with difficult-to-understand English and a tendency to focus on his own theories rather than scientific or historic facts. He dictated the activities and their duration, only making adjustments when prompted and with attitude. The lack of seating, freezing inside cabin, and constant staff presence created an uncomfortable atmosphere, exacerbated by unprofessional behaviors like staff's underwear hanging and staff's clipping their toenail in public guest lounge spaces.

Adia Maria also displayed a lack of concern for safety, with a reluctance to provide life vests while swimming. Our snorkeling experiences felt unsafe as William swam rapidly, often leaving part of the group behind. On the first day, he assured an easy swim around a bend with shallow water, but it turned out to be a challenging and perilous swim with low visibility and strong currents. One day, he left four passengers swimming without life jackets or a boat nearby in deep water with sharks and sea lions for over 20 minutes.

Overall, the crew's apparent disdain for their jobs and passengers, combined with safety concerns and uncomfortable conditions, made Adia Maria an unsuitable choice for a Galapagos cruise. I strongly advise against selecting this boat for your trip. On a positive note, the food was great!

KimKim Review - I've used KimKim twice and previously recommended it, but I won't be using or endorsing the service anymore. I love the visually appealing nature and use of their website which provides well-crafted itineraries. However, the perception of a USA-based company is misleading as once handed over to a foreign travel "specialist", there's no genuine US-based support from KimKim. For instance, they claim on their site that most trips can be rescheduled with no loss, but this isn't upheld by travel agents, based on our experience this claim is false.

We faced the need to reschedule due to the cancellation of my partner's leave as she is Active Duty Military. Alvaro told us that despite that and the country being deemed unsafe to travel, attempting to reschedule would result in a 70% loss of our money (luckily a family member was able to sub at the last minute). A similar issue occurred in April 2020 during our honeymoon booking when a foreign travel "specialist" refused to refund any of our money despite the world-wide shut down due to COVID-19. Surprisingly to us, KimKim supported the foreign agent and not us.

Another significant drawback is the lack of a cost breakdown, causing major disappointment, as it's hard to assess the value of the experience relative to the amount paid. It raises doubts about missed opportunities for better choices in different areas and constant feeling of overpaying. Consequently, I won't be using the service again. We paid KimKim/Alvaro nearly 11K, and the overall experience does not justify the cost. I estimate I could have organized this independently for around 7K, making the 4K in fees for their "services" seem unwarranted.

Travel in Ecuador/Quito/Galapagos - Ecuador is a great country; this is my second time going. Beautiful landscapes, great food, and friendly people make it a fantastic destination. I believe it is entirely possible to plan a trip independently. While you may need a guide for specific experiences, securing one through your hotel or online bookings is feasible. Looking back, I wish I had organized my own trip rather than using KimKim. Additionally, I recommend choosing group tours over individual ones. The private tours did not provide adequate value, and in some ways, made the trip worse. We had three tour guides, and only one spoke English well enough to adequately answer questions or provide relevant information. Plus, the tour guides were reluctant to customize the agenda and spending 5-8 hours with a stranger non-stop was exhausting plus they were not even customized. Finally, Uber provided an easy, affordable, and convenient transportation option.

Hotel Reviews
M/Y Aida Maria
Galapagos Islands

"Adia Maria" Review - While the Galapagos offers incredible beauty and abundant wildlife, I strongly advise against choosing Adia Maria (Galapagos cruise boat) for your cruise. Despite the stunning surroundings, our experience with the boat was highly disappointing. The vessel was excessively rocky and uncomfortable, lacking proper lounging areas. Due to their lack of planning, we spent approximately 20 hours on the boat per day, and without lounge chairs or a place to exercise or walk, we were forced to be sedentary in our room or the two uncomfortable (and wet) benches provided. The bench cushions were consistently wet, either from rain or the crew washing them every morning. Spending a considerable amount of time cruising without lounge chairs The lack of mobility or proper resting areas made the journey terrible. Our guide, William (Billy), proved to be subpar, with difficult-to-understand English and a tendency to focus on his own theories rather than scientific or historic facts. He dictated the activities and their duration, only making adjustments when prompted and with attitude. Although the boat is tiny, we were told it typically carried 16 guests. Fortunately, our cruise had only six people, and they were all pleasant. With no room to avoid difficult personalities, I shudder to think of the chaos with more passengers. The lack of seating, freezing inside cabin, and constant staff presence created an uncomfortable atmosphere, exacerbated by unprofessional behaviors like staff's underwear hanging and staff's clipping their toenail in public guest lounge spaces. Adia Maria also displayed a lack of concern for safety, with a reluctance to provide life vests while swimming. Our snorkeling experiences felt unsafe as William swam rapidly, often leaving part of the group behind. On the first day, he assured an easy swim around a bend with shallow water, but it turned out to be a challenging and perilous swim with low visibility and strong currents. One day, he left four passengers swimming without life jackets or a boat nearby in deep water with sharks and sea lions for over 20 minutes. Overall, the crew's apparent disdain for their jobs and passengers, combined with safety concerns and uncomfortable conditions, made Adia Maria an unsuitable choice for a Galapagos cruise. I strongly advise against selecting this boat for your trip. On a positive note, the food was great!

Authenticity & Character
Location
Galapagos offers incredible beauty and abundant wildlife
Staff
Find people who want to be there and don't overtly hate the guest
Cleanliness & Comfort
Seating areas
EB Hotel by Eurobuilding Quito
Quito

This is a great hotel. Highly recommend staying if you need to be close to the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Mindo Experience: Hummingbirds
Mindo Experience: Hummingbirds
Mindo

This was the best part of our trip!!!! Spend the majority of time here. This was amazing!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 27, 2024
Hello Victoria, Thank you for sharing your detailed feedback regarding your recent travel experiences, as well as your insights on the Adia Maria cruise, KimKim service, and your overall impressions of travel in Ecuador, Quito, and the Galapagos. We sincerely apologize for any inconvenience or disappointment you encountered throughout your journey. Your comments regarding the lack of assistance with rescheduling, communication gaps during challenging situations, and the overall planning of... Read more

Hello Victoria,

Thank you for sharing your detailed feedback regarding your recent travel experiences, as well as your insights on the Adia Maria cruise, KimKim service, and your overall impressions of travel in Ecuador, Quito, and the Galapagos.

We sincerely apologize for any inconvenience or disappointment you encountered throughout your journey. Your comments regarding the lack of assistance with rescheduling, communication gaps during challenging situations, and the overall planning of your trip have been duly noted. Your feedback regarding the vessel's conditions, the quality of the guide's services, and safety protocols is deeply concerning and will be addressed with the relevant parties to ensure that such issues are rectified promptly, this specific reason is why we always suggest different options of cruises, but our travelers are always free to choose the best option within their budget and personal preference, just like it was in your case.

On a positive note, we are delighted to hear that you found Ecuador to be a beautiful destination with friendly people and excellent food.

Your feedback will serve as a valuable resource as we work to improve our services and ensure that future travelers continue to have exceptional experiences with us just like our other amazing 5-star reviews express.

Should you reconsider traveling with us in the future, we would welcome the opportunity to regain your trust and provide you with a memorable and hassle-free journey.

Best regards,
Alvaro

Our Trip to Columbia with Bird Watching and Peacock Bass Fishing
Colombia | Feb 27 - Mar 7, 2024

joe
joe m.
Atlanta, GA | Reviewed on Mar 11, 2024
We put together a fairly complicated trip with a lot of varied destinations. Alvaro was totally helpful and very can do in setting the trip up as we wanted it. During the travel, everything went as smoothly as butter. We were met by friendly and competent people at every stop and were escorted to our travels to the next destinations at exactly the times that were promised. We couldn't have been more pleased with the planning that Alvaro did for us. Ivan met us at the Airport in Bogota,... Read more

We put together a fairly complicated trip with a lot of varied destinations. Alvaro was totally helpful and very can do in setting the trip up as we wanted it. During the travel, everything went as smoothly as butter. We were met by friendly and competent people at every stop and were escorted to our travels to the next destinations at exactly the times that were promised. We couldn't have been more pleased with the planning that Alvaro did for us. Ivan met us at the Airport in Bogota, and was with us the entire stay, actully had dinner with us. He was exceptionly knowledgable about the birds, and he could hear the calls and identify amazingly. We saw 90 bird species in 2 days. He could also spot birds and point them out to us well before we could see many of them ourselves. We were a little nervous about going to Inirida and alon the Oronico River, esp with the situation in Venezuela , but we were accompanied by able guides all the time and actually felt safer than when we were in 4th grade. The Tucunare Lodge was rustic but far removed from modern civilization. Alexandro, who was our fishing guide was quite knowlegable and competent and PATIENT. We fished for 2 days solidly and came away with some amazing pictures of us holding giant Peacock Bass. Than off to Cartegena for rest and relaxtion. Beautiful old town. Good nightlife, esp rooftop bars, and excellent food. All and all, would highly recommend Alvaro and Kim Kim for planning a trip to Columbia. Plan on asking for the same in a few years to Equador.

Hotel Reviews
Lucitania Hotel Boutique
Bogota

Very Comfortable Nice bed, friendly staff. Felt very secure

Authenticity & Character
Staff
Cleanliness & Comfort
Hotel Monterrey Cartagena de Indias
Cra. 8b #25-100

Location wa amazing, dead center facing the entrace to the old town, roof top pool which was welcomed highly considering the afternoo heat. Breakfast delicious. Staff welcoming and smiles. Felt very secure

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tucunare Lodge
Vichada River

This place is RUSTIC. There is no airconditioning. The bathrooms are as basic as they can be and still be called a bathroom. However, It is completely far away in uninhabitated land. The food wa cooked by Locals and delicious. The access to the fishing wa amazing. The johnboat ride to and from the fishing grounds at sunrise and sunset were easily worth the price of admission. If that is the kind of experience you are seeking, I highly recommend.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 14, 2024

Hello Joe and Cece!
Thank you for your glowing review! I am so thrilled you enjoyed your trip and had seamless travel experience.
It's great to hear Ivan made your birdwatching in Bogota unforgettable and that you felt safe throughout your journey. We're glad you loved Tucunare Lodge and had a great time fishing with Alexandro. Cartagena's charm delighted you, and we look forward to planning your next adventure, let’s reconnect once you are ready to enjoy Ecuador!
Hugs from your local friend!
Alvaro

Great trip.
Ecuador | Feb 16 - Feb 22, 2024

D
Dana D.
New Bedford, MA | Reviewed on Mar 01, 2024
We had a great trip. Alvaro and his team were great communicators, organized, offered helpful advice, and responded quickly to any inquires. Our tour was well-paced and interesting. We learned a lot about Ecuador, had some adventures, and saw many beautiful areas. Our lodgings were all very comfortable, the meals were good, and the tours were very enjoyable. Our tour guide, Edison, was knowledgeable about Ecuador and generously shared his insights and expertise. He only added to... Read more

We had a great trip. Alvaro and his team were great communicators, organized, offered helpful advice, and responded quickly to any inquires. Our tour was well-paced and interesting. We learned a lot about Ecuador, had some adventures, and saw many beautiful areas. Our lodgings were all very comfortable, the meals were good, and the tours were very enjoyable.

Our tour guide, Edison, was knowledgeable about Ecuador and generously shared his insights and expertise. He only added to the experience.

Hotel Reviews
Hosteria La Andaluza
Riobamba

Great hotel. Warm and welcoming staff. Beautiful location. Comfortable rooms. Amazing art. Delicious dinner. And the courtyard with the bunnies and peacocks made us laugh.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hacienda Santa Ana
Cotopaxi

Great hotel. Warm and welcoming host. Beautiful location. Comfortable rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Colonial City Tour, Cooking Class & the Middle of the World Monument
Colonial City Tour, Cooking Class & the Middle of the World Monument
Quito

The class was great. I didn't know what to expect, but it was very fun. Our host was welcoming and knowledgeable. The meal was delicious. And it was a great way to slow down a little and learn about Ecuadorean food.

Quality of Experience
Food
Guides, Drivers and Staff
Journey to the Peak From the Center of the Earth: Chimborazo!
Journey to the Peak From the Center of the Earth: Chimborazo!
Ecuador

We were suffering with the altitude, so we weren't sure if we'd make it to the second refuge, but we did! It was snowing and foggy, so there was no view, but we were still thrilled to have made it.

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Mar 01, 2024

Dear Dana & Walter!

Thank you so much for your lovely review and kind words. We are happy to hear that you enjoyed your trip to Ecuador. We hope that on your next adventure, you will have the opportunity to visit the breathtaking Galapagos Islands.

Best wishes,
Alvaro & Team :)

Kimkim Tour: Medellín and beyond: 5 STARS
Colombia | Feb 3 - Feb 13, 2024

Mary
Mary R.
Waukesha, WI | Reviewed on Feb 14, 2024
Our Medellin experience began with superb planning by Alvaro at Kimkim Travel. We decided a short tour would be best for us and it was set up exactly as needed and tweaked when we changed something which is the beauty of Kimkim! Maria, our tour guide, met us at the airport and was lovely, informative, helpful, friendly and spoke excellent English. We then had our quiet and courteous driver, Raul, take us to our clean and comfortable hotel in a location that has everything. The hotel band was... Read more

Our Medellin experience began with superb planning by Alvaro at Kimkim Travel. We decided a short tour would be best for us and it was set up exactly as needed and tweaked when we changed something which is the beauty of Kimkim! Maria, our tour guide, met us at the airport and was lovely, informative, helpful, friendly and spoke excellent English. We then had our quiet and courteous driver, Raul, take us to our clean and comfortable hotel in a location that has everything. The hotel band was fun and entertaining. Breakfast each morning that made us feel like a King and Queen! The first tour day was 4 hours learning about the city and its history. We did the metro and cable car to Comuna 13 and the people’s story from Maria who lived through and in it. She became our friend that day. Leaving the city the 2nd tour day to Guatapé was a long and exciting day to The Rock where Maria and I climbed to the top - 702 steps. People cheered on our arrival at ground level and the memories are forever depicted in our views and photos at the top. The next day was SW of the city to the finest coffee plantation where the son in the family business showed us and explained the entire process of making a cup of coffee. Cima in Fredonia, was 2 hours away from our start but the drive with Raul again, made it relaxing. Maria interpreted since the family spoke no English. They made a delicious meal and finally coffee tasting. We dined at suggested restaurants at night that Maria advised were best. The 3rd day was a drive to La Miel - a nature conservation area of river and waterfall where we had a 90 minute hike on a natural trail of water running through rocks while we were educated on the area and flora and fauna by Lena - interpreted through Maria. Lena was wonderful too and at the end we cleaned up and changed for an excellent cooking class and meal at Martha’s - a woman who grows everything she prepares. The flowers, birds, hilled surroundings, made such a memorable day. We rate 12 out of 10 for each special day of the tour and return home with new friends and recommend Kimkim as the travel agents who plan specifically for their client’s needs!! Mary and Rudy Ralian of Wisconsin. Gracias Amigos!!!!

Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Feb 14, 2024
Dear Mary and Rudy, Thank you immensely for your heartfelt review of your Medellin experience with us. I am thrilled to hear that every aspect of your journey, from the meticulous planning to the memorable excursions, surpassed your expectations.
I am so happy that Maria, Raul, and the rest of our team could contribute to making your trip so special. Your words regarding their dedication and expertise are deeply appreciated and will be conveyed to them.
Thank you once again for choosing...
Read more

Dear Mary and Rudy,

Thank you immensely for your heartfelt review of your Medellin experience with us. I am thrilled to hear that every aspect of your journey, from the meticulous planning to the memorable excursions, surpassed your expectations.
I am so happy that Maria, Raul, and the rest of our team could contribute to making your trip so special. Your words regarding their dedication and expertise are deeply appreciated and will be conveyed to them.
Thank you once again for choosing Kimkim for your trip. We hope to have the opportunity to welcome you back on another unforgettable journey in the future.

Hugs from your local friend,
Alvaro

Our trip was in January 2024 and was an amazi...
Galapagos Islands | Jan 4 - Jan 16, 2024

Jan
Jan O.
Chicago, IL | Reviewed on Jan 23, 2024
Our trip was in January 2024 and was an amazing trip. We stayed in Quito for a couple of days and had an excellent guide and driver, Marco. His English was good and he helped me with my Spanish :). We especially loved the trip to Cotopaxi and the horseback ride in the National Park. From there we went to the Galapagos and boarded the ship, Infinity. The ship and crew were fabulous. There were two very knowledgeable, engaged naturalists on board (Fernando and Mari) that made our trip... Read more

Our trip was in January 2024 and was an amazing trip. We stayed in Quito for a couple of days and had an excellent guide and driver, Marco. His English was good and he helped me with my Spanish :). We especially loved the trip to Cotopaxi and the horseback ride in the National Park. From there we went to the Galapagos and boarded the ship, Infinity. The ship and crew were fabulous. There were two very knowledgeable, engaged naturalists on board (Fernando and Mari) that made our trip memorable. The ship advertises that they have gourmet meals, which we would rate as just ok, but we were there for the wildlife and the experience so it wasn't that big of deal. There was no lack of food - seems like they were always feeding us. The wildlife was unlike any we have seen elsewhere. We were able to get up close and personal with all species - even the birds didn't fly away from us when we got close. I would recommend this trip to anyone! Alvaro was great in helping us personalize the itinerary. and answering all our questions. KimKim is a bit expensive but this is our third trip with them so I guess we think that it's worth it.

Activity Reviews
Explore Cotopaxi National Park on Horseback, Transfer to Quito
Explore Cotopaxi National Park on Horseback, Transfer to Quito
Cotopaxi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Isabela Island: Moreno Point - Elizabeth Bay
Isabela Island: Moreno Point - Elizabeth Bay
Cruise Ship
Isabela Island: Urbina Bay - Tagus Cove
Isabela Island: Urbina Bay - Tagus Cove
Cruise Ship
Santiago Island: Egas Port - Bartholomew Island
Santiago Island: Egas Port - Bartholomew Island
Cruise Ship
North Seymour Island  - Baltra Airport  (Infinity Luxury Yacht)
North Seymour Island - Baltra Airport (Infinity Luxury Yacht)
Cruise Ship
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 24, 2024
Dear Jan!
Thanks a million for sharing your experience! We appreciate very much your words. Marco is truly a gem, and it's awesome he made your time in Quito so special.
Cotopaxi and the horseback ride, the Galapagos on the Infinity – are such unique journeys! Fernando and Mari are also a dream team of naturalists. And getting up close with wildlife must have been so dreamy.
We appreciate your honesty about the food – this will be conveyed to the cruise Operational staff.
We are so happy to...
Read more

Dear Jan!
Thanks a million for sharing your experience! We appreciate very much your words. Marco is truly a gem, and it's awesome he made your time in Quito so special.
Cotopaxi and the horseback ride, the Galapagos on the Infinity – are such unique journeys! Fernando and Mari are also a dream team of naturalists. And getting up close with wildlife must have been so dreamy.
We appreciate your honesty about the food – this will be conveyed to the cruise Operational staff.
We are so happy to know that KimKim made your third trip just as memorable.
If you want to continue your journey in South America, reach out any time!
Best,
Alvaro

Amazing trip to the Galapagos, highly recommend!
Galapagos Islands | Jan 2 - Jan 9, 2024

K
Katherine A.
Harrison, NJ | Reviewed on Jan 11, 2024
Our experience with KimKim was phenomenal. Out trip planner Alvaro made sure every detail was to our liking prior to our departure. He was always very responsive during the planning phase and even set up some surprises for us since we were celebrating a milestone birthday. One at our destination our contact Belén was also very responsive, checking on us, providing us details for upcoming days, and answering all of our questions. Every excursion was top quality and all of our guides - Edwin,... Read more

Our experience with KimKim was phenomenal. Out trip planner Alvaro made sure every detail was to our liking prior to our departure. He was always very responsive during the planning phase and even set up some surprises for us since we were celebrating a milestone birthday. One at our destination our contact Belén was also very responsive, checking on us, providing us details for upcoming days, and answering all of our questions. Every excursion was top quality and all of our guides - Edwin, Candi, Rita, Zambo, Darwin, Javier, and Julio - were excellent and so friendly. Highly recommend!

Hotel Reviews
The Royal Palm Hotel Galapagos - Curio Collection by Hilton
Santa Cruz
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Albemarle
Puerto Villamil
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hiking the Sierra Negra  Volcano
Hiking the Sierra Negra Volcano
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Santa Cruz Island:  Highlands (Plant a Tree)  & Charles Darwin Research Station
Welcome to Santa Cruz Island: Highlands (Plant a Tree) & Charles Darwin Research Station
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Isabela Island's Treasures: Exploring the Breeding Center & Wetlands
Isabela Island's Treasures: Exploring the Breeding Center & Wetlands
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Kayaking on Tortuga Bay
Kayaking on Tortuga Bay
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Afternoon Bay Tour in Santa Cruz
Afternoon Bay Tour in Santa Cruz
Puerto Ayora
Quality of Experience
Guides, Drivers and Staff
Transport
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Experience the Pristine Beauty of Galápagos Islands: Discovering an Uninhabited Island
Puerto Ayora
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Wildlife Encounter at Los Tuneles (Cabo Rosa)
Galapagos Islands
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Alvaro Pereira
Alvaro
Alvaro Pereira
Local specialist in Quito, Ecuador | Replied on Jan 14, 2024

Hello Katherine and Michael,

Wow! Thanks a lot for your kind words and your beautiful review, from all the team it was a pleasure making Michael's Birthday a special moment on the Galapagos Island. I am happy that both enjoy it!

Our best wishes to both of you and If you travel again to South America don't hesitate to reach out to us, again!

Best,
Alvaro