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Clemens Sengwein

As a travel agent with 12 years of experience in the business, I have always believed that travel is not just about visiting new places, but also about experiencing different cultures, meeting new people, and creating unforgettable memories. My approach to travel is to provide personalized service to each client, tailoring every trip to their unique interests and needs. Whether it's an exciting city trip or an adventurous trip to remote mountains and lakes, I strive to create a seamless and enjoyable experience from start to finish. With a passion for travel and a commitment to providing exceptional service, I look forward to helping my clients realize their travel dreams.

What places and activities do you specialize in?

"
As a travel expert with over 12 years of experience, I specialize in creating unforgettable trips to some of the most culturally-rich destinations in Europe. Whether you're looking for a soul-bouncing adventure in the Alps, a relaxing getaway by the lakes of Austria and Switzerland, or a fun-filled trip exploring the local street art scene, I've got you covered.

For those looking to dive deep into European history, my historical tours and activities will take you to the most iconic landmarks in Vienna, Salzburg, Innsbruck, Linz, Passau, Munich, Berlin, Bratislava, Budapest, and Prague. And if you're a culinary enthusiast, my trips to top star restaurants, wine producers, and vineyards are sure to satisfy your taste buds.

But that's not all! If you're a sports enthusiast, I specialize in planning trips to the mountains for hiking, biking, and skiing. And for those who enjoy fun activities, I've got you covered with boat tours, e-scooter rentals, electric boats, ebikes, concerts, and festivals.

So if you're ready for an authentic and unforgettable trip to Europe, let me be your guide. As an expert in the field, I'll create the perfect itinerary tailored to your unique interests and preferences. Let's make your European dream trip a reality!"

How did you get involved in travel?

"
As a young man, I traveled extensively to more than half of the world's countries, experiencing the beauty of life and culture in each destination. I became fascinated with the tourism industry and people's work in various locations. In 2011, I opened my first boutique Hotel in Vienna, and in 2016, I founded Prime Tours in Vienna, where I introduced the innovative concept of authentic local experiences. I was committed to providing customers with authentic, off-the-beaten-track experiences, which eventually led me to create LoeX Local Experience GmbH. With this new venture, I sought to change traditional touring by finding new, interesting ways to experience a city beyond typical sightseeing tours. My latest project of organizing tailor-made trips in Europe combines all my passions: delicious food, unique experiences, exceptional accommodations, outstanding guides, great travelers, the beauty of nature, and a high-quality glass of wine. Due to my fantastic Team, I still find time to travel and play music, always seeking new adventures and experiences."

Please share a unique travel experience you will never forget.

"My 6-month adventure in South America was a once-in-a-lifetime experience that I will never forget. From Uruguay to Nicaragua, I backpacked my way through some of the most beautiful and diverse landscapes on Earth. I surfed massive 3-meter waves, danced salsa all night long, and even swam with penguins!

But it wasn't just about having fun - I also challenged myself by hiking the highest mountains, riding horses to catch sheep, and driving through the driest desert. I bathed in hot springs and even built a canoe with my own hands and a machete in the middle of the Amazon rainforest!

And that's not all - I rode a motorbike on the infamous Death Road in Bolivia and met amazing people who influenced me to start my own tourism business. For me, travel is all about being authentic and immersing oneself in local cultures rather than just visiting one tourist trap after another."

Top itineraries and travel advice

Recent trip reviews for Clemens

We had a wonderful time in winter Vienna. Cl...
Austria | Jan 12 - Jan 17, 2024

Elizabeth
Elizabeth M.
Nicetown-Tioga, PA | Reviewed on Jan 22, 2024
We had a wonderful time in winter Vienna. Clemens was thoughtful and conscientious in his planning and communication. We particularly loved the concerts and the Kunst museum/Shoenbrunn palace. The wine tasting that Clemens arranged was outstanding. Our guides Christina and Andreas were fantastic. Clemens had all out tickets ready and waiting wherever we arrived. The highlight was our hotel-the Sans Souci was outstanding. The accommodations, staff and cozy hotel bar was the highlight... Read more

We had a wonderful time in winter Vienna. Clemens was thoughtful and conscientious in his planning and communication. We particularly loved the concerts and the Kunst museum/Shoenbrunn palace. The wine tasting that Clemens arranged was outstanding. Our guides Christina and Andreas were fantastic. Clemens had all out tickets ready and waiting wherever we arrived. The highlight was our hotel-the Sans Souci was outstanding. The accommodations, staff and cozy hotel bar was the highlight of the trip. The fact that there is a grocery store right next door was a gift!
We were not too fond of the restaurant we went to for the authentic Vienna meal and there was too much time allotted for it (3 hours and we were done in 45 min and there was no explanation as to what anything was..A few tips-you are better off taking ubers around the city instead of the arranged transfers/pick ups. We had to wait a lot, once we dropped off at the wrong place,then dropped 1/4 mile away from the entrance and has to walk in the dark. The concert had just started when we got there and it was very stressful. Also many of the arranged rides had drivers who were smokers and their vehicles reeked of smoke.The Uber would give you flexibility to come and go on your own terms and they were plentiful. Next time we do more museums!

Hotel Review
Hotel Sans Souci Wien
Vienna

This hotel was outstanding! The accommodations, the staff, the housekeeping and Le Bar were actually the highlight of our trip. The coffee service was delicious and the included breakfast was luxurious. We loved the grocery store right next door-very handy and quite the asset. One of the best hotels I have ever stayed in.

Authenticity & Character
Location
Staff
Manuel at the bar was fantastic. His champagne tasting was such a treat. He is so knowledgeable. Nicolas at the front desk was a wealth of knowledge.
Cleanliness & Comfort
Don't stay anywhere else!
Activity Reviews
Highlights of Vienna: Walking Tour
Highlights of Vienna: Walking Tour
Vienna

Christina was fantastic. Warm, friendly, knowledgeable and honest about Austrian History.

Quality of Experience
Guides, Drivers and Staff
Masterpieces & Mysteries: A Tour Through Vienna's Kunsthistorisches Museum
Masterpieces & Mysteries: A Tour Through Vienna's Kunsthistorisches Museum
Vienna
Quality of Experience
Guides, Drivers and Staff
Exploring Schönbrunn Palace
Exploring Schönbrunn Palace
Vienna
Quality of Experience
Guides, Drivers and Staff
 Culinary Highlight Tour through Vienna: Unravel the Viennese Life Style 🍻🍲🚶
Culinary Highlight Tour through Vienna: Unravel the Viennese Life Style 🍻🍲🚶
Vienna

Andreas was outstanding! He was enjoyable to be with and picked a great place for us to have goulash (we had had enough Weiner schnitzel by then).

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Jan 22, 2024
Dear Elizabeth, Thank you so much for taking the time to share your experiences from your winter trip to Vienna. We're delighted to hear that you had a wonderful time and enjoyed the concerts, the Kunst museum, Schönbrunn Palace, and especially the wine tasting experience we arranged. It's also great to know that our guides, Christina and Andreas, added positively to your journey, and that the Sans Souci hotel met your expectations in terms of comfort and convenience. We appreciate your... Read more

Dear Elizabeth,

Thank you so much for taking the time to share your experiences from your winter trip to Vienna. We're delighted to hear that you had a wonderful time and enjoyed the concerts, the Kunst museum, Schönbrunn Palace, and especially the wine tasting experience we arranged. It's also great to know that our guides, Christina and Andreas, added positively to your journey, and that the Sans Souci hotel met your expectations in terms of comfort and convenience.

We appreciate your honest feedback regarding the restaurant experience. Understanding that it didn't fully meet your expectations, we'll take this as an opportunity to improve our services. Ensuring that our guests have a clear understanding of the local cuisine and a more engaging dining experience is important to us.

Your insights about transportation are incredibly valuable. We apologize for the inconveniences you faced with the arranged transfers, and we take note of your preference for using Uber for its flexibility and convenience. This feedback will help us in refining our transportation options for future guests.

We're glad to hear that you would be interested in exploring more museums on your next visit. Rest assured, we will tailor your next itinerary to include more of these enriching experiences, ensuring a trip that aligns perfectly with your interests.

Once again, thank you for choosing us for your Vienna adventure. We look forward to the opportunity to assist you in the future and to provide an even more seamless and enjoyable experience.

Warm regards,

Clemens

Clemens made the experience possible for us to have a wonderful family vacation together. Traveling with young adult children was the best thanks to the experiences Clemens set for us.
Switzerland | Dec 23 - Dec 28, 2023

R
Robin L.
Los Angeles, CA | Reviewed on Jan 18, 2024
Overall, the trip was outstanding. And Clemens was very helpful and attentive throughout our entire trip. And he was very helpful prior to the trip with all my questions! This was the first time using a travel agent to book everything and Clemens helped us feel spoiled! Below are comments regarding our experiences. In Italy we heard from the travel person that Clemens put us in touch with, via text each day. They were very informative and helpful: Transportation: All pick-ups and drop... Read more

Overall, the trip was outstanding. And Clemens was very helpful and attentive throughout our entire trip. And he was very helpful prior to the trip with all my questions! This was the first time using a travel agent to book everything and Clemens helped us feel spoiled! Below are comments regarding our experiences. In Italy we heard from the travel person that Clemens put us in touch with, via text each day. They were very informative and helpful:

Transportation: All pick-ups and drop offs were so helpful. All drivers were on time, professional, and the vehicles were clean and the right size to carry all our luggage!! The water taxi in Venice was a nice surprise and so fun for us!

Trains: All trains rides were exactly as Clemens said they would be. First class!

Hotels:
• Zurich: Hotel Schweizerhof: We give 5 stars to this hotel. Outstanding rooms and staff. Great breakfast
• Maloja Palace Hotel: not a 4-star hotel as advertised. It is more a 3. Very old and rustic. But clean. A nice budget hotel if that is what you are paying for. Amin the manager was very helpful, nice, professional, and overall, a great person. He made our experience in the area wonderful!
• Hotel Terminus Como: Nice hotel. But the shower in the middle of the room was strange. No privacy for shower or toilet room. 5 star breakfast!
• Milan: hotel was like a conference hotel. Nice rooms but too crowded.
• Venice: Hotel Boutique Santa Croce: Very nice boutique hotel. Small and cute themed rooms.
• Florence: Hotel Gallery Art. Not a 4-star hotel anymore. Needs major renovations. Had a sewer smell throughout the hotel. Front desk and bellman staff were very nice and professional. I would not recommend this hotel again until renovated.

Tours:
• 12/24: Best of Switzerland: Tour guide Anni was very enthusiastic and knowledgeable. Great tour of everything. Give this 5 stars!
• 12/25: This was advertised as a tour of Lucern. But really it was just a bus ride to get there. When we got dropped off tour guide said he would be back in 5-1/2 hours and left. We had a very nice “self guided” day. But decided to take the train back to Zurich and not wait for the bus. Tour not as advertised.
• 12/30: Walking tour of Como. Tatiana was amazing. The tour was very informative, and we saw so much. She was knowledgeable, friendly, and professional. 5 star tour!
• 12/31: Tour was not that great. She did not show us anything interesting and was not that knowledgeable.
• 1/2/24: Tour guide was 5 star!. She was knowledgeable and entertaining. Diana showed us everything in Venice and the gondola ride was great. Just like in the movies!
• 1/4/23: Cooking lesson was our favorite of the entire trip. Highly recommended this 5 star experience. She was fantastic and the food was 5 star!
• 1/5/24: Tour was 5 star. He quickly changed from a church tour to a Jewish history tour at our request. We appreciated that very much.

Local specialist: Clemens Sengwein
Clemens
Clemens Sengwein
Local specialist in Vienna | Replied on Jan 18, 2024
Dear Robin, Thank you so much for taking the time to share your detailed feedback about your recent trip. We're thrilled to hear that overall, your experience was outstanding and that you felt well taken care of by Clemens. It's wonderful to know that our efforts to provide attentive and personalized service are resonating with our clients. We appreciate your comments on each aspect of your trip: Transportation: We're glad that the punctuality and professionalism of our drivers added to... Read more

Dear Robin,

Thank you so much for taking the time to share your detailed feedback about your recent trip. We're thrilled to hear that overall, your experience was outstanding and that you felt well taken care of by Clemens. It's wonderful to know that our efforts to provide attentive and personalized service are resonating with our clients.

We appreciate your comments on each aspect of your trip:

Transportation: We're glad that the punctuality and professionalism of our drivers added to the convenience and enjoyment of your journey. The water taxi in Venice is indeed a special touch we love to surprise our clients with!

Trains: It's great to hear that the train rides met your expectations and provided a comfortable first-class experience.

Hotels: Your detailed feedback on each hotel is extremely valuable. We're delighted you enjoyed the Hotel Schweizerhof in Zurich and the Boutique Santa Croce in Venice. We take note of your concerns about the Maloja Palace Hotel and the Hotel Gallery Art in Florence and will reassess these options to ensure our future recommendations align with our standards.

Tours:

Best of Switzerland & Como Walking Tour: We're happy to hear that guides like Anni and Tatiana made these experiences memorable with their enthusiasm and knowledge.
Lucern Tour: We apologize that this tour did not meet your expectations. We'll review this with our partners to ensure accurate descriptions and expectations are set for future clients.
Venice and Jewish History Tours: Your positive feedback about these tours and guides is much appreciated, and we're delighted that they were highlights of your trip.
Cooking Lesson: It's wonderful to hear that this was your favorite experience! We love offering unique activities that allow our clients to immerse themselves in local culture.
Tour on 12/31: We're sorry to hear that this tour did not meet the mark. Your feedback is crucial, and we'll be looking into this to understand and improve our offerings.
Your insights are invaluable in helping us refine our services and ensure that all aspects of our trips meet the high standards we strive for. We're committed to continuous improvement and your feedback plays a key role in that process.

Thank you again for choosing us for your travel needs. We look forward to the opportunity to serve you again in the future, ensuring your next trip is nothing short of exceptional.

Warm regards,

Clemens