Èric Domínguez

I contacted KimKim in February 2024 for help in planning an 8 day trip to Iceland in late May for me, my wife, and our adult son who lives in another city. The three of us were hoping to spend some quality and adventure time together and decided to try Iceland. We were assigned to Èric and he took our suggestions/likes/hopes for the trip and created a very full itinerary with plenty of primary and secondary suggestions. The suggestions were mapped out perfectly for a driving tour and allowed us quite a bit of flexibility from day to day. He and his team took care of the vehicle reservation, all accommodations (including breakfast) for every night, and pre-purchasing tickets to all of the activities we had requested. Nearly everything about the trip was easy and seamless. I say nearly everything because one tour was cancelled due to weather and we thought we would miss it because we were flying home the next day and the only possible option for us was the earliest tour of the day, which the company's website said had no more availability. The KimKim representative spoke to them and was able to get us on the early tour. We were very grateful as this was something we had really hoped to experience.
This was my first time using KimKim but it will not be my last. Leaving the planning to an expert took a lot of the pressure off of me and led to a really enjoyable vacation. I'm old enough to remember going to a travel agent (in person) to help book a vacation. This experience was very similar. Thank you KimKim and Èric!

Eric from Kimkim planned a wonderful trip for us in beautiful Iceland! Having traveled many times independently, researching and making our own reservations and itinerary, my husband and I decided it was time to get assistance. It was a relief having a hotel each night where we were welcomed with arrangements already completed, having pleasant accommodations, scenic views, and great breakfasts. Trip plans and directions were provided for each day, including additional suggested activities – more than we could fit in. We proceeded with those we found most appealing and had a great time. Eric was very helpful in setting up the trip. We emailed and had more than a few phone calls with him beforehand, which he arranged with our schedules in mind. He was always pleasant, helpful, and never acted as if we were being annoying. He got back to us almost immediately with the changes we requested. When there was an airline problem and we arrived a day late (which had nothing to do with Eric or Kimkim) the trip was immediately modified appropriately, and Eric provided the documentation needed for the insurance company to get the cost of one day of car rental and hotel reimbursed.

Eric was, simply put, AMAZING!! :) It is such a plus to travel to a country and have everything pre-planned, pre-booked and pre-paid. His itinerary was thorough, extremely detailed, and truthfully, we did not get to do all his additional, optional, recommendations... no regrets though as we were FULLY booked the whole time :)

10/10 Eric! Thanks for being amazing at what you do :)

I had a favorable experience booking my Iceland trip with KimKim and my local specialist, Èric. I contacted them just 2 weeks before the trip and was so appreciative of their fast work to schedule and plan a trip that was truly customized to me and my sons. We struck the right balance of low-activity touring along with some exciting adventure activities including hiking and ziplining on a glacier, exploring an ice cave, and snorkeling in the glacial meltwater where the Eurasian and North American tectonic plates meet. The documentation contained helpful info, our hotel selections were the right quality level, and when one or two issues came up, Eric and the team were superfast to help resolve them.

We had been thinking about a trip to Iceland for a very long time but didn't really know how to start planning. Eric made that part easy and fun. He was very thorough and communicated well throughout the process. We had a mixture of planned excursions and independent exploring, which suited us perfectly. All of the booked adventures were a lot of fun and we lucked out in that we actually got to see whales, seals, and the Aurora Borealis! The suggestion to rent a car and go out on our own was an excellent one. Driving is easy and there is much to be seen along the main roads of Iceland. We were mesmerized by the otherworldliness of the land and the sky -- the colors, waterfalls, glaciers, and lava beds. We took many pictures from the car and stopped in tiny towns to explore and hike. The people were friendly and fun; they seemed to want to make our adventure even better. This trip was everything we had hoped for and more; I highly recommend Eric as a "tour guide in chief" for Iceland.

Some friends recommended KimKim to us after their amazing trip to Iceland. We contacted Eric and discussed our dream trip and he made it happen. From ice climbing to a perfectly planned agenda, Eric did an amazing job. He spent a lot of time ensuring every detail was perfect from hotels to restaurant recommendations and driving details. We absolutely would use KimKim and recommend Eric to anyone who has Iceland on their bucket list.

Eric gave us the perfect adventure! He understood our needs and budget and was able to accommodate everything. He selected memorable excursions - we were able to see whales, dolphins, and seals in the wild; hike among gorgeous waterfalls and dramatic scenery; and we saw the Northern Lights. Our accommodations (at Hotel Odinsve in Reykjavik and Fosshotel Nupar in Kirkjubaejarklauster) were cute and comfortable. We particularly enjoyed the breakfast offering at Hotel Odinsve and the view from our giant window at Fosshotel. We cannot thank Eric and KimKim enough for the fantastic trip. We will certainly look to KimKim in the future for help with more trips and will recommend both Eric and KimKim to all our family and friends.

Thanks a million!

Activity Reviews

Reykjavík Classic Whale Watching

Reykjavík

We saw a pod of dolphins, a loan porpoise, three Minke whales, and a number of beautiful sea birds. Our guide was entertaining and knowledgeable, and instructions and directions were clear and understandable.

Quality of Experience

Guides, Drivers and Staff

Our guide was very good at directing us to look where animals were popping up

Transport

The walk to the harbor was not difficult, and the boat itself was pretty great! It had a little indoor saloon with various sorts of beverages and snacks.

The Secret Lagoon

Iceland

This was our first experience in a natural spring, and it was so neat!

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

This was possibly the biggest highlight of the trip. The lagoon was gorgeous and we were *this close* to the most adorable seals in the wild!

Quality of Experience

Adorable wild seals! Magnificent glaciers! Amazing, blue icebergs!

Guides, Drivers and Staff

Our boat captain was hilarious and incredibly knowledgeable. We learned so much about wildlife, global warming, and ice formation.

Transport

We drove straight to the lagoon and it was super easy to find.

Northern Lights Hunt Super Jeep Tour

Iceland

Oh my gosh, we saw the lights!!!!!

Quality of Experience

You can't ask for anything more than getting to see the sky light up.

Guides, Drivers and Staff

Our driver/guide was hilarious...and provided us with Brennevin shots to keep us warm. A uniquely Icelandic experience!

Transport

The bus was easy to find and our guide was super helpful.

Blue Lagoon

Iceland

Truly unbeatable after a week of hiking and exploring to lie in a warm, peaceful natural spring with a face mask and a drink.

Quality of Experience

I could just feel the stress and tension melting away.

Guides, Drivers and Staff

Transport