Matt Hartell

My wife and I had a great ten day trip in Guatemala. We told kimkim the kinds of things we were interested in and wanted to do (Antigua, hiking, shopping, markets, maybe a cooking class, Tikal, Lake Atitlan), and they put us in touch with Matt at Old Town Outfitters in Antigua, who helped us come up with an ideal itinerary, using local guides and drivers. We especially enjoyed our four days with guide Lucas, whose skill and knowledge and patience and joy of life and spirit of adventure captivated us. Matt was responsive to our questions and needs, and added a last-minute coffee tour that was one of the highlights. He choreographed all the details of the trip - transportation, local guides, plane tickets to Tikal, and lodging, and everything worked out perfectly. So much easier than trying to figure it all out ourselves!

We spent most of our time with the best guide ever, Lucas, who took great care of us and helped us get the most out of everything. The drivers were great and our Guide, Mario, at Tikal was very knowledgeable and interesting. Overall, a great trip in spite of landslides on the highway and illness because our guides and drivers were in the ball.

Our 8-day tour in Guatemala was wonderful. Each site we visited was beautiful, interesting, and fun. Our guide, Lukas, was patient, kind, knowledgeable, helpful, and really a fantastic person overall. The lodgings were also lovely-not fancy, but well- cared for, comfortable, and with great breakfasts! Our drivers were skilled in some difficult terrains, and all of our transitions went smoothly. Home now and smiling to think about all our great experiences!

Matt and his team did a fantastic job organizing our entire trip to Guatemala and Belize spanning four weeks. They took perfect care of every single transportation need from the time we landed in Guatemala City to the time we took off from Belize City. All the vehicles, transportation logistics and the drivers they provided were excellent, not a single glitch anywhere. Every activity that we planned was executed perfectly. All arrangements for each of the tours and activities were done perfectly, with excellent guides who were very friendly and knowledgeable. Due to various situations, we had to change plans and re-arrange activities and all these changes were handled by Matt's team with great patience and efficiency. Matt assigned one of his office managers, Liceth, to handle our entire trip. Liceth is an absolute gem of a person who organized everything and made everything work like clockwork. She responded to every query and request literally 24x7 and made the entire trip perfect. Every single one of the drivers and guides provided were extremely friendly and efficient, they went out of their way to make us feel welcome and make our trip enjoyable. Matt and his entire team are the best resources we could possibly have found to help us with our trip. Absolutely a delight to work with this team and would highly recommend them. Will definitely use this team again if the opportunity arises.