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Sergio Bolaños

I am originally from San Jose, Costa Rica, where I was born and raised. However, I have been living on the Caribbean coast of the country for the past 13 years. As an adventure enthusiast, history buff, sunrise stalker, everyday reader, bass player, and surfer, I have a variety of interests. I am particularly passionate about environmentalism, cultural heritage/history, and music.

I studied Eco-Tourism Management and I love my country’s natural treasures, cultural spots, and off-the-beaten-track attractions. I am convinced that travel can change lives for the better and that is why I bring my insights and passion for my country to my travel plans.

In my opinion, the ultimate goal of travel planning is to assist people in having meaningful experiences throughout their journey, while also providing opportunities for self-discovery and reflection.

What places and activities do you specialize in?

"I can create all types of tailor-made trips such as adventure travel, family vacations, luxury escapes, and off-the-grid traveling."

How did you get involved in travel?

"I first got involved with travel when studying Eco-Tourism Management at the University of Costa Rica. Since then, I have found a deep passion to explore, discover and experience new locations, cultures, and natural environments. "

Please share a unique travel experience you will never forget.

"My visit to La Comuna 13 in Medellín, Colombia left an indelible impression on me. This place represents the true essence of tourism: the power to transform. I will always cherish the memories and experiences I had in this incredible community. "

Sergio is part of the following groups: Costa Rica Travel Agents
Take in views of Arenal Volcano at sunset
Discover Costa Rica's Natural Highlights - 6 Days

Explore Costa Rica's great outdoors on this lively six-day tour around the country's natural highlights, from volcanoes and hot springs to forests and beaches. Start in Arenal with a visit to the Hanging Bridges, a hike around Arenal Volcano, and a dip in the Tabacón Hot Springs. Then transfer to Manuel Antonio National Park for snorkeling, hiking, a sunset catamaran cruise, and a boating excursion in the Damas Island Estuary.

Rafting on the Río Pacuare
Active Costa Rica: Río Pacuare Rafting, Arenal & Manuel Antonio- 8 Days

From whitewater rafting to waterfall rappelling, this active eight-day itinerary around Costa Rica is filled with adventure! After a day of sightseeing in San José, you'll embark on two days of rafting down Class III-IV rapids on the Río Pacuare. Continue to Arenal for volcano hikes and a zip-lining excursion through the rainforest. You'll finish up in Manuel Antonio National Park, where you'll spot crocodiles, snorkel with tropical fish, and sail along the coast at sunset.

Endless beaches in Costa Rica
Costa Rica from Coast to Coast - 14 Days

Hiking in the jungle, soaking in hot springs, snorkeling with tropical fish, horseback riding to waterfalls—these are just a few outdoor adventures that await travelers on this thrilling 14-day itinerary around Costa Rica. After a day in San José, you'll head to the Caribbean coast and spend a few days exploring Tortuguero National Park. Discover the natural wonders of Arenal and Monteverde before finishing up the adventure on the Pacific coast at Manuel Antonio National Park.

Beaches of the Osa Peninsula
Wildlife Luxury Adventure in Arenal & the Osa Peninsula - 7 Days

Get off the beaten path on this weeklong luxury adventure around Costa Rica's beautiful landscapes. After a day exploring the capital city, you'll travel to the Osa Peninsula for a sunset birdwatching tour around Drake Bay. Explore Corcovado National Park on a guided hike, then look for whales and dolphins in the wild on a boat tour. You'll sleep in luxury hotels throughout the week and finish the trip in the Arenal region with a visit to a sloth habitat and a wildlife rehabilitation center.

Cross the Hanging Bridge in Monteverde Cloud Forest
Costa Rica's Natural Wonders - 7 Days

See Costa Rica's outdoor highlights on this weeklong adventure around the country's volcanoes, hot springs, cloud forests, wildlife habitats, and beaches. After spending a few days exploring Arenal Volcano and its surroundings, you'll move on to Monteverde to sip locally produced coffee and trek through the cloud forest. Then finish the week in Manuel Antonio National Park for hiking, biking, and wildlife viewing.

Share in a Costa Rica sunset with the kids
Family Adventure in Costa Rica: Wetlands, Volcanoes & Caribbean Beaches - 10 Days

On this fun 10-day adventure created for families, you'll swim in waterfall pools, spot sloths in the trees, and sample homemade chocolate while learning how it's made. The itinerary takes you from the bustling streets of San José to the rainforest of Tortuguero National Park, then onward to the beautiful beaches of Puerto Viejo de Talamanca and the rivers, volcanoes, and hot springs of Arenal. Highlights include a safari-style boat ride, a nighttime jungle hike, and a visit to a jaguar rescue center.

Favorite experiences

Surf Lessons at Tamarindo Beach

Tamarindo is one of Costa Rica's and Central America's prime surfing spots and a destination not to be missed if you're interested in a surf lesson. You'll meet your instructor at Playa Tamarindo and enjoy a one-on-one lesson, allowing you to pick up surf skills much faster. Surfing at Tamarindo...

Night Hike in Monteverde Cloud Forest Reserve

Almost 80 percent of the wildlife in Monteverde Cloud Forest is nocturnal, so if you're keen on seeing the rich biodiversity of the Monteverde area, a guided night hike is a must. This experience provides the best chance to spot a wide variety of forest inhabitants you won't necessarily find...

Whale & Dolphin Tour in Drake Bay

On the far side of the Osa Peninsula, you'll find one of the planet's most biologically intense places along the secluded and sandy curve of Drake Bay. In these unspoiled waters, enjoy a boat trip as your captain searches for several species of whales and dolphins. The bay is infamous as one of...

Snorkeling & Hiking in Cahuita National Park

Enjoy a snorkeling and hiking excursion in Cahuita National Park, where you'll start with a boat ride to a famous snorkeling spot just offshore. Here, you'll enjoy two hours exploring the underwater world of the park, where colorful aquatic creatures, like tropical fish, stingrays, octopus, and...

Río Pacuare Whitewater Rafting

Located along Costa Rica's Caribbean slope near Turrialba is a deep gorge considered one of the best river-rafting sites in the world. The Río Pacuare runs 67 miles (107 km) from the Talamanca Mountains to the Caribbean in the southwest of the country. Along the way, it passes through some of the...

Manuel Antonio National Park Nature Hike

Discover the natural beauty of the world-famous Manuel Antonio National Park on a hike with an expert guide. While trekking the two-mile (3.2-km) trail, keep your eyes open for monkeys, sloths, birds, reptiles, and butterflies in the wild. The path through the lush rainforest leads you to the...

Recent trip reviews for Sergio

Costa Rica We'll Never Forget!
Costa Rica | Feb 3 - Feb 16, 2023

Alison
Alison C.
Canada | Reviewed on Mar 01, 2023

Took a chance on KimKim and it was a wonderful experience. From the very beginning, Sergio, from Serendipity Tours, took what we could and couldn't do into consideration. A little worried about being 65, long hikes and heights. Ends up we could do everything and it was an unforgettable trip. They took care of everything and took care of us. We did have to contact them a couple of times to confirm times and them got back to us quickly. They even changed the time of the car drop... read more

Took a chance on KimKim and it was a wonderful experience. From the very beginning, Sergio, from Serendipity Tours, took what we could and couldn't do into consideration. A little worried about being 65, long hikes and heights. Ends up we could do everything and it was an unforgettable trip. They took care of everything and took care of us. We did have to contact them a couple of times to confirm times and them got back to us quickly. They even changed the time of the car drop off in San Jose when our flight time changed.

Hotel Reviews
Hotel Costa Verde
Manuel Antonio

From the moment the door to our room opened, and I gasped, I knew we were just maybe in the best room at the hotel. The large room looked out on the ocean and sunsets every night. Gorgeous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Balmoral
San José

This is a tough one. Our room didn't have a window, or it had one which looked like you were in a basement apartment with the glass frosted over. And no hot water. Yes, we let it run. But the location was great and we were only there one night. Therefor the three star rating, versus one star.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna

A gorgeous hotel to stay at during our first nights in Costa Rica. We enjoyed the hot springs, location, and the pools. The breakfast was amazing, as were the staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunset Cruise with Wine & Cheese on Lake Arenal
Arenal/La Fortuna

Lots of fun, and there were very few of us on the boat. I think that allowed for learning how to make some signature Costa Rican drinks and learn the merengue. We were lucky to have a full moon over the Arenal volcano.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio
Manuel Antonio

I should have done my homework on this one. I imagined a smaller group and this was a party boat. 120 on board a ship that could take 200. My partner did get to snorkel, though I stayed on board. One of the best pictures of the trip was taken aboard this boat though at sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Asis Wildlife Rescue Center, Feeding Tour
Arenal/La Fortuna

An informative tour and getting to prepare their food was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Nature Safari Float and Tortilla Making
Arenal/La Fortuna

Very nice being the only two people on board the float. A great informative guide. The tortilla making was fun, as were the hair nets and aprons.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna

Only two in our group again. It was informative and we were able to pick up some lovely artwork for home. A walk through the jungle (wear bug repellent) to discuss the medicinal plants. Entertainment, which we got to take part in. We also shot arrows and had lunch. They very sweetly had prepared to pieces with our names on them which they gave to us. A lovely visit.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Adventures Tram, Hanging Bridges and Arboreal Tree Climbing
Monteverde

I was terrified. Especially as the wind was howling the night before. It was one an experience I'll never forget. The hanging bridges were incredible, including the monkeys (and the monkey poo I ran my hand through, yuk). The sky tram was a piece of cake after the bridges. The viewed amazing. We peeked in on tarantulas, and saw sloths as well. My partner climbed the 30 meter tree and rang the bell. Very proud of him!

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Just the two of us and a guide for this walk. We spotted sloth and frogs, and other wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Self drive from {{start_location}} to {{end_location}}
Costa Rica

Stopped at the Rio Grande bridge to look over at the crocodiles. Huge, prehistoric.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio

Get a guide. We saw more with a guide than the solo visitors who would listen in. Having someone to locate, zoom in with their telescope, and take pictures for you was amazing. Very informative and easy hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Boat Tour
Manuel Antonio

Loved our guide. Very nimble and entertaining, he climbed over the mandrake roots to point out the wildlife. It was very enjoyable. I think Tolkien must have seen the mandrake groves when he created the Ents.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Mar 02, 2023

Hola Alison! I'm glad to hear that you had a wonderful experience with us! As someone who takes pride in providing personalized experiences for travelers, it's always great to hear when we're able to meet the unique needs and concerns of our clients. I'm thrilled that you were able to enjoy everything on the itinerary, despite any initial worries, and that you found the trip to be unforgettable. So I'm pleased to hear that we were able to take care of everything and ensure that you had a... read more

Hola Alison! I'm glad to hear that you had a wonderful experience with us! As someone who takes pride in providing personalized experiences for travelers, it's always great to hear when we're able to meet the unique needs and concerns of our clients. I'm thrilled that you were able to enjoy everything on the itinerary, despite any initial worries, and that you found the trip to be unforgettable. So I'm pleased to hear that we were able to take care of everything and ensure that you had a stress-free trip. Thank you for taking the time to share your positive experience, and we hope to have the opportunity to work with you again in the future! Pura Vida!

Completely Amazing trip!!
Costa Rica | Feb 10 - Feb 20, 2023

Elizabeth
Elizabeth R.
Manhattan, NY | Reviewed on Feb 24, 2023

The trip and all of the connection points was arranged extremely well. We only had to know what time we needed to be in the lobby of our hotel to have a completely hassle free experience. The guides that were set up for our daily tours were incredibly knowledgeable and managed to find many wonderful animals for us to observe. They even took pictures for us through their scopes so that we would have lasting images of all of the wonderful animals and plants we encountered while in Costa... read more

The trip and all of the connection points was arranged extremely well. We only had to know what time we needed to be in the lobby of our hotel to have a completely hassle free experience. The guides that were set up for our daily tours were incredibly knowledgeable and managed to find many wonderful animals for us to observe. They even took pictures for us through their scopes so that we would have lasting images of all of the wonderful animals and plants we encountered while in Costa Rica. Toucans, monkeys, sloths, macaws, lizards and coati mundis were all part of our experience. The trip itself had a good balance of organized tours and relaxation time. The hotels they chose were pretty as well as comfortable. The scenery - spectacular, we even saw double rainbows from our porch in Monteverdi.
One day was spent visiting natural hot springs which proved to be a very enjoyable and peaceful experience.
We were able to sample local and very delicious foods at low prices. Kim Kim / Serendipity supplied us with some recommendations for dinners and our local tour guides also provided some excellent suggestions like Pollo Fortuneno (wonderful Mahi Mahi dish) while in the Arenal/LaFortuna area.

Being foolish, tired tourists, we also managed to misplace a large sum of money and originally thought our money was stolen.
The hotel staff at Volcano Lodge found the lost money in our hotel room and, in working with Charlotte, our contact at Serendipity tours, managed to wire the money through our next hotel and hand deliver it to us.
That is what I call fantastic, over the top service! Totally incredible in every way.
We will visit Costa Rica again and will also use KimKim for future bookings in other areas

Hotel Reviews
Volcano Lodge
San Carlos, Alajuela

This hotel had very beautiful grounds and many wonderful animals located right on the grounds. We saw a wonderful mother sloth with her baby. We also saw many beautifully colored birds right on the grounds. The swim up pool and the hot springs on the hotel were really fun to go into and swim around in. We even had a private jacuzzi for our room which we really enjoyed using. The staff at this hotel could not have been nicer. Being foolish tourists, we managed to misplace a large sum of money at this hotel and after thinking we were robbed, the hotel staff found our money and had it returned to us! Phenomenal!!! Amazing beautiful hotel with a delicious breakfast and an incredibly friendly staff that made our stay even more enjoyable.

Authenticity & Character
Location
Staff
The staff returned to us money that we had lost with the help of the Kim Kim team
Cleanliness & Comfort
jacuzzi and hot springs were great, room was very pretty and comfortable
Hotel Heliconia
Monteverde Costa Rica

This hotel had very pretty and comfortable rooms and was located near enough to town to walk to town and walk to some great dinner places like Don Luis. The hill on which this hotel was located was a bit of a climb so I would not recommend walking up this hill during the heat of the day but it was quite comfortable in the evening. The staff at this hotel was very friendly and accommodating. They assisted myself and my traveling companion by helping to get us the cash we had misplaced at a different location. They really went out of their way to assist us in this regard and we will be forever grateful. We also saw some unbelievable rainbows from the porch of this hotel adding to the overall beauty. The hotel was located near enough that even when we went to the cloud forest, it was not a far ride. There is a spa at this hotel but we did not utilize it. The breakfast that was provided was not as spectacular as the other hotels in which we stayed.

Authenticity & Character
nice spacious rooms and you can get a bite to eat right at this hotel.
Location
easy walk to town and some dinner places, hotel is on a hill so you cannot walk back on a hot day.
Staff
The manager of the hotel assisted us with getting the cash that we misplaced back in our hands, truly amazing in that respect.
Cleanliness & Comfort
Very nice room with very comfortable beds.
Hotel San Bada Resort & Spa
Manuel Antonio

Nice, older hotel with excellent pool for the entire family and a separate 6th floor pool on top. Rooms very spacious and comfortable. Nice bar and excellent breakfasts. This hotel is located right next to the Manuel Antonio park so it is very conveniently located for quick access to the park and quick access to many, many restaurants in walking distance on the street. The concierge also very accommodating and helpful.

Authenticity & Character
Location
located right next to Manuel Antonio park and the animals can also be seen on the grounds of this hotel
Staff
very friendly staff who assisted with taxis and getting around town
Cleanliness & Comfort
very clean comfortable and spacious rooms
Activity Reviews
The Springs Hot Springs & Meal
Arenal/La Fortuna

Well worth the day trip to the Hot Springs. The natural hot springs were quiet and calming. I had never been to real natural hot springs before and these were fantastic, some of them had small waterfalls falling into the pools. Very fancy hotel that was also fun to visit.

Quality of Experience
Food
This was not our best meal in the Arenal La Fortuna area, we like Pollo Fortuneno better. But the dining room at the Hot Springs was very beautiful.
Guides, Drivers and Staff
Transport
This trip to the hot springs was only a few minutes drive away from where we were staying.
Rio Celeste & Tenorio Volcano Guided Rainforest Hike
Costa Rica

This was a fantastic day, Our guide Paulo was incredible and was able to find many animals for us to observe. The experience of seeing the very blue water was worth it here. Incredible and the paths were good to walk on. Of course there are many steps down to the waterfall so be prepared to climb the stairs once you get to the bottom but well worth it. We also saw a coral snake here which was very beautiful (if you like snakes!). At the end, the guide gave us coconut water out of the shell to drink and that was incredible as well, great finish to the tour.

Quality of Experience
Guides, Drivers and Staff
Paulo took pictures with the smart phone using his scope.
Transport
the transport was completely stress and hassle free.
Coffee Experience and Nighttime Nature Walk
Monteverde

I enjoyed learning about a major export of Costa Rica and how the coffee is grown and harvested. When it was very dark, we did have a nice walk through the jungle, saw sloths, pit viper, porcupine, basilisk lizard and a kinkajou. Not bad for a short stroll through the jungle. I believe other night walks in the Arenal area might prove even more productive. Our guide was very knowledgeable and tried hard to ensure that we saw all that he was pointing out.

Quality of Experience
Guides, Drivers and Staff
Transport
Transport was a little confusing, we did not know whether a ride back was going to be provided, in the end it was and was included but the staff there was unaware.
Ocean Kayaking & Snorkeling in Manuel Antonio
Manuel Antonio

Great snorkel and a bit of a work out getting there in the kayaks. We all did a water entry from the kayaks and also had to get back in the kayak from the water. One person had to hold the kayak steady while the other climbed in. Everyone did this without much of an issue. We saw lots of fish, some fairly good sized snappers and parrot and trigger fish. The lunch that we had later was really delicious.

Quality of Experience
The snorkel was really good, we saw a great variety of fish in a small area.
Food
Mahi Mahi was delicious
Guides, Drivers and Staff
Transport
Transport was so easy, we just needed to be in the lobby of our hotel at the appointed time for pick up
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Feb 28, 2023

Hi Beth, thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with us and we truly appreciate your kind words. Pura Vida!

We had a great trip but unfortunately had a f...
Costa Rica | Feb 7 - Feb 16, 2023

Amanda
Amanda S.
Highlands Ranch, CO | Reviewed on Feb 23, 2023

We had a great trip but unfortunately had a few hiccups on the way which required us to contact our guide multiple times. Overall it was fun but not sure if I will use this service again... read more

We had a great trip but unfortunately had a few hiccups on the way which required us to contact our guide multiple times. Overall it was fun but not sure if I will use this service again...

Hotel Reviews
Hotel San Bada Resort & Spa
Manuel Antonio

We loved the location of this hotel but it was run down and in need of a renovation. The gaudy, fake/cheap look of it reminded me of Orlando, Florida. We had a "superior" room on the 4th floor that overlooked an impoverished housing area behind the hotel. Room didn't feel clean and had mosquitoes in it. Toilet was the only one on our trip we could not flush toilet paper down. Ate at the "Congo" restaurant and got diarrhea (also the only time this happened on the trip). We actually ended up buying day passes at another hotel to get away from this one.

Authenticity & Character
see above
Location
right next to manual antonio national park and walking distance to the beach
Staff
nice staff
Cleanliness & Comfort
see above
Cloud Forest Lodge
Monteverde

clean, comfortable and new. Tons of wildlife around the property and we especially loved the dining area that had floor to ceiling windows with bird feeders all around them. Magical! Our only complaint was that the room didn't have a TV. But hey, it was a sign we needed to unplug I guess!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna

wish we could have stayed here longer. I would move in permanently if I could haha Sprawling property with tons of resort exclusive activities mom and baby sloth sighting as well as toucans seen on property great view good food (expensive) clean no bugs (they spray twice per month for mosquitoes etc!) No need to leave the resort for anything. You will be comfortable and well taken care of here!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hampton Inn & Suites San Jose Airport
Alajuela

Standard. Clean. nothing special. Close to airport and all car rentals

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente San Jose City Center
San José

In the heart of downtown. Do not stay here if you are trying to commute to the airport the next day as you will encounter crazy downtown traffic. Room was standard and comfortable enough for one night. There was a hooker working the corner 2 minutes from the hotel. Would not have wanted to walk around at night.

Authenticity & Character
Location
depends on what youre looking to be close to
Staff
Cleanliness & Comfort
Activity Reviews
Sky Adventures Zip Lines
Arenal/La Fortuna

amazing! You'll never have a better experience ziplining anywhere else, I promise.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee, Chocolate Experience, and Nighttime Nature Walk
Monteverde

So fun! Especially the night walk. It creeped my husband out but I loved it! My husband wished there would have been more of a coffee tasting part of the experience like there was for the chocolate.

Quality of Experience
Guides, Drivers and Staff
Transport
we drove ourself
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

We saw a giant tarantula! Not much else that was exciting though lol. Everyone wanted to see pretty birds, sloths, or cats. Instead we saw some plants and a spider haha. What was worse was waiting for 10 people to look through the same telescope to see something tiny 100 feet up in the air (i.e. we looked for 30 minutes at one porcupine in some dark shadows).

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

how could you not enjoy this?

Quality of Experience
Guides, Drivers and Staff
Transport
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

Amazing! We had a private tour and saw so much. Took great pictures. It was the perfect way to get to know the area on our first day.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling in Manuel Antonio
Manuel Antonio

I didn't enjoy this as much as I thought I would. We kayaked and it was great to get some exercise but we never kayaked "to" anything. At one point we tied all the kayaks together and had to jump off (and later crawl back on) in open water. Needless to say this was a total cluster. Would have been nice to kayak to a beach to relax a little before kayaking back 30 min. Also the snorkeling spot had a lot of fish but the water clarity is poor. I have had much better snorkeling in Hawaii, for example. Big group. Food at the end was nothing special. Wanted to go back to the hotel but had to wait an hour for everyone to finish eating. Then long car ride back to drop everyone off on windy road.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Mar 02, 2023

Hi Amanda, thank you for taking the time to provide your feedback on your recent trip. We're glad to hear that you had a great time overall, but we're sorry to hear that you experienced a few hiccups along the way. At the Hotel San Bada Resort & Spa, we are sorry about your disappointment with the room and dining experience, and we'll be sure to share your feedback with the hotel management to help them improve for future guests. We understand the traffic and safety concerns in San Jose, and... read more

Hi Amanda, thank you for taking the time to provide your feedback on your recent trip. We're glad to hear that you had a great time overall, but we're sorry to hear that you experienced a few hiccups along the way. At the Hotel San Bada Resort & Spa, we are sorry about your disappointment with the room and dining experience, and we'll be sure to share your feedback with the hotel management to help them improve for future guests. We understand the traffic and safety concerns in San Jose, and that the city can be hectic sometimes. We will share your feedback with the tour operator of the ocean kayaking experience as well. We appreciate your feedback and will use it to improve the experience for future guests. We hope that you'll consider traveling with us again and we'll strive to provide you with an even better experience next time. Pura Vida!

We had a great experience planning the trip w...
Costa Rica | Jan 11 - Jan 18, 2023

Gidi
Gidi G.
Manhattan, NY | Reviewed on Feb 20, 2023

We had a great experience planning the trip with Sergio and then visiting Costa Rica.

We wanted an 'only in Costa Rica' trip and had specific requests that were all accommodated Sergio and the team he worked with. The process was time-edficient and price was reasonable compared to self-organized alternatives. We are sold on the concept and will come back to KimKim.

More specific feedback that you may find useful:

1. Transportation: I highly recommend taking drivers and car service ... read more

We had a great experience planning the trip with Sergio and then visiting Costa Rica.

We wanted an 'only in Costa Rica' trip and had specific requests that were all accommodated Sergio and the team he worked with. The process was time-edficient and price was reasonable compared to self-organized alternatives. We are sold on the concept and will come back to KimKim.

More specific feedback that you may find useful:

1. Transportation: I highly recommend taking drivers and car service for the long trips. Carrs were spacious and clean. Drivers were good and drove safely (very important). We only had to ask to slow down once. At the same time, the drivers drive a lot and were often tired while driving. One of them told me he would be driving 12 hrs in that day! Too much and illegal in many countries. The driver-guide Miguel from Arenal was exceptionally GREAT.

La Paz waterfall and cacao plantation: Both are must-visit sites in CR, and we had great guides. We asked for the quick versions of the visit and didn't feel we missed anything. This option for a shortened quickened should be offered.

Rafting: Guides were professionals and the boating was great. BUT, it's a 5.5 hrs slot for 2 hrs of rafting on the river. 3 hrs wasted on travel, pickups and going to a standard lunch that could be served on site. We missed the next activity. That was bitter-sweet. Would not recommend that format.

Springs Hotel: This is a great hotel with awesome activities. It's expensive but we'd love to come back.

Hanging bridges tour: A must-visit BUT we were teamed with a French couple, who didn't speak English well. The poor guide had to say everything twice in English and French, with her broken French. The guiding and tour became very tiring and slow particularly in the rain. Kids lost interest. Not a great experience although a must visit.

Zip lining: A must do! It was great and the kids daidit was a highlight. A very professional experience and a lot of fun.

Drive from Arenal to Monteverde: Its a scenic drive and we should have given it more time. The driver Miguel to was also a guide, and was Superb!

Monteverde hotel: The hotel is definitely not a 4 stars hotel in terms of room and service. Toilet was clogged. Security guard didn't speak English, couldn't help and had no one to call.

Monteverde tour with guide Andres: THE BEST! A tremendous visit. Andres is a star. We'll send people his way.

San jose tours were both great in terms of content, time mngt, etc. and the guides were great. I highly recommend spending a day in the city in the different national museums, BUT my highlight was a walking tour seeing the gorgeous architecture of the city. Our guides which Sergio provided were great and it was unexpectedly nice to meet and talk ro three different young Costa Rican guides.

Restaurants in SJ: Prices are reasonable and local food is delicious.

Overall we had a great experience and would definitely recommend kimkim and Sergio.

Thank you for everything.

Gidi

Hotel Reviews
Gran Hotel Costa Rica
San José

A great hotel at the heart of San Jose: roomsare spacious and newly done, and service is top. I am glad we chose this center of town location.

Authenticity & Character
A Hilton....
Location
Center of town
Staff
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna

Top notch hotel set up in a gorgeous park. Everything is superb including different restaurants. But pricy.

Authenticity & Character
Location
In the middle of the Arenal national park
Staff
Cleanliness & Comfort
Hotel & Spa Poco a Poco
Monteverde Costa Rica

The hotel is underwhelming. Room was small. Only security at night. Toilet got clogged (happens) but security didn't speak English and no one could solve problem. Over priced.

Authenticity & Character
Location
Staff
Staff was nice, but at night no one to help.
Cleanliness & Comfort
Activity Reviews
{{start_location}} to {{end_location}} - Visit La Paz Waterfall
Costa Rica

A must visit. Although the short version of the visit is sufficient.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chocolate Farm Visit & Workshop
Arenal/La Fortuna

A cacao farm is a must visit! We asked for a quick versions and loved it.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Monteverde Cloud Forest Reserve Guided Hike
Monteverde

Our guide Andres is a star. This was a tremendous visit. A definite highlight of our visit. We'll send people his way.

Quality of Experience
Guides, Drivers and Staff
Andres is a superb guide!
San José City Tour
San José

I loved the visit to San Jose and its museums. Our guide was great.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Feb 21, 2023

Hi Gidi, I'm so glad to hear that you had a great experience planning your trip with us and that your visit to Costa Rica met your expectations. Thank you for sharing your experience! Pura vida!

Amazing Trip to Costa Rica
Costa Rica | Feb 10 - Feb 16, 2023

Gale
Gale T.
Burlington, NC | Reviewed on Feb 19, 2023

Would have given 4.5 stars if that was an option. Overall everything went smoothly and we had a wonderful time. We especially liked the raft float with Walter and the bird watching tours at Rainforest Adventures with Charo and CATIE Botanical Garden with Jorge. The hike on Turrialba Volcano with Eileen was a highlight. The grounds surrounding Ara Ambigua hotel and Guayabo Lodge were beautiful.

We wished that our KimKim specialist had better understood that in our 70s we were not up for... read more

Would have given 4.5 stars if that was an option. Overall everything went smoothly and we had a wonderful time. We especially liked the raft float with Walter and the bird watching tours at Rainforest Adventures with Charo and CATIE Botanical Garden with Jorge. The hike on Turrialba Volcano with Eileen was a highlight. The grounds surrounding Ara Ambigua hotel and Guayabo Lodge were beautiful.

We wished that our KimKim specialist had better understood that in our 70s we were not up for extensive or rigorous hikes. The indications of where to meet for each tour need to be more precise, maybe even including coordinates. We would use KimKim again.

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Mar 02, 2023

Hi Gale, thank you for sharing your feedback on your recent trip and your experience. We are pleased to hear that overall, everything went smoothly and you had a wonderful time. We are glad to know that you enjoyed your tour guides and that they were able t provide you with wonderful experiences. We apologize for any confusion or miscommunication regarding the level of activity of the hikes. We will take your feedback seriously and make sure to improve our communication with our clients regarding the level of activity for each tour. Thank you for sharing, pura vida!

Serendipity Adventures organized a fantastic,...
Costa Rica | Jan 18 - Jan 30, 2023

Bradley
Bradley C.
Savage, MN | Reviewed on Feb 05, 2023

Serendipity Adventures organized a fantastic, memorable trip for us and another couple. Sergio, Nancy, and Charlotte readily incorporated our requests and preferences, secured top notch accommodations, booked excellent excursions, and made sure our transportation from destination to destination proceeded flawlessly. When we reached out via web messaging or What’s App, even after hours, responses came quickly and thoroughly.

Sergio suggested we start in San José, hike at Arenal Volcano and... read more

Serendipity Adventures organized a fantastic, memorable trip for us and another couple. Sergio, Nancy, and Charlotte readily incorporated our requests and preferences, secured top notch accommodations, booked excellent excursions, and made sure our transportation from destination to destination proceeded flawlessly. When we reached out via web messaging or What’s App, even after hours, responses came quickly and thoroughly.

Sergio suggested we start in San José, hike at Arenal Volcano and La Fortuna Waterfall, cross hanging bridges in the rain forest, raft the Peňas Blancas River, boat across Lake Arenal, hike and ride a sky tram in Saint Elena Cloud Forest, tour Don Juan coffee plantation, enjoy abundant nature and dazzling beaches in Manuel Antonio Parque, and wrap up with a sunset catamaran cruise in the Pacific. Our guides knew their fauna and flora, pointing out animals and plants we never would have noticed on our own. Andres, our Endemic Bird guide at Manuel Antonio, an ornithologist and botanist, topped them all. Bryan and Abner at the river rafting excursion were knowledgeable and great fun.

Our hotels in San José, Fortuna, Monteverde, and Manuel Antonio were clean, comfortable, roomy, and exceeded expectations. Our private transfers to each city and back to SJO went without a hitch. Courteous drivers. Clean, comfortable vehicles with sufficient space for luggage and relaxing on three- to four-hour drives. Turns out, being transferred cost less than renting a sufficient vehicle — and leaving the driving to Hugo, Marvin, and Wendell removed all stresses over navigation and poor roads.

An ice storm in Dallas nixed our flight home on the last day. Though there work for us was done, Charlotte replied promptly to my What’s App request for help securing a room near SJO. Glad she stepped up and made that aspect of our delays smooth. Pura vida.

All in all, we would use Serendipity again and are highly satisfied with the planning process, cost and value, and the outcome of our first trip to Costa Rica. Thank you, Sergio and the Serendipity team, for helping us enjoy a worry-free, memorable vacation.

Hotel Reviews
Hotel Presidente San Jose City Center
San José

We enjoyed our stay. The rooftop restaurant view. Delicious breakfasts and rich, strong coffee. Attentive, courteous staff. Good location for walking to museums, parks, and desired site. Clean, comfortable, spacious room.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna

We loved staying in the villa. Quiet location with superb view of flora and fauna. Timely shuttle service to/from the common areas. Enjoyed the many pools and water slide. Las Palmas wait staff took good care of us in

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Heliconia
Monteverde Costa Rica

What a view! We stayed on the second floor, overlooking the valley and town. Spectacular sunsets. Mileydi was especially kind and helpful to us. Tasty lunch and dinners at the restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

Great location next to Manuel Antonio Parque and a short stroll to the beach. Attentive staff at check-in and helpful to us throughout our stay. Enjoyed the main and sixth floor pools, plus the view of the Pacific from the rooftop eating area. Clean, comfortable rooms.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Christian knew his stuff and pointed out flora and fauna we never would have noticed. He seemed to spend a lot of time looking at his cellphone during our lava flows walk. Would have appreciated more commentary during that.
Transport
We appreciate the driver stopping at a store so we could get things we needed.
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

Loved the different pools with varied temperatures. Exciting water slide.

Quality of Experience
Guides, Drivers and Staff
Transport
Timely shuttles to/from villa. We never waited long.
Nature Safari Float and Tortilla Making
Arenal/La Fortuna

Bryan and Abner made this trip fun. We enjoyed conversing with them on the rides to and from our hotel, floating down the river, and at the cacao presentation.

Quality of Experience
Guides, Drivers and Staff
Transport
Santa Elena Cloud Forest Reserve Guided Hike
Monteverde

Absolutely breathtaking.

Quality of Experience
Guides, Drivers and Staff
Dani did a great job guiding us.
Transport
Coffee & Chocolate Tour
Costa Rica

Loved the in-depth explanations of coffee growing, harvesting, roasting, and characteristics. Enjoyed the sugar cane and cacao presentations tastings.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Tram & Hanging Bridges
Monteverde

Chris (sp?) pointed out so many birds, insects, and plants. The hanging bridges afforded spectacular views. Enjoyed the tram and climbing the observation tower.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio

Lucky we that Andres guided us. What a lively, intense, patient, thoughtful encyclopedia of knowledge and wisdom he proved to be. Enjoyed the trails and beaches after our tour.

Quality of Experience
Guides, Drivers and Staff
Sunset Catamaran Sailing Tour
Costa Rica

A relaxing way to conclude our Costa Rica trip. Tasty fish dinner. Surprised that you offered four drinks per passenger, and they were kind of strong.

Quality of Experience
Guides, Drivers and Staff
Transport
Inefficient process. We'd prepaid. Some on bus hadn't. Everyone needed to check-in at office, reboard bus, and drive to marina. Seems like the drivers could know who was prepaid, wristband them, and streamline the payment/check-in routine.
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Feb 21, 2023

Hi Brad! It's great to hear that we were able to organize a fantastic and memorable trip for you! It's also fantastic that you were able to enjoy a worry-free and memorable vacation thanks to the efforts of the team. Thank you for sharing your feedback. Pura Vida!

This was our first time using kimkim, the exp...
Costa Rica | Jan 23 - Jan 31, 2023

John
John C.
Sandusky, OH | Reviewed on Feb 03, 2023

This was our first time using kimkim, the experience was great and we will definitely use the service again!

Kimkim worked with Serendipity Adventures to plan our trip.
Communication with Sergio, Charlotte, and Nancy from SA, while planning and during the trip, was excellent.
Sergio tweaked our plan to accommodate our travel interests and created an itinerary that matched our requests. Charlotte and Nancy were both quickly reachable while we were in Costa Rica via WhatApp, this was a... read more

This was our first time using kimkim, the experience was great and we will definitely use the service again!

Kimkim worked with Serendipity Adventures to plan our trip.
Communication with Sergio, Charlotte, and Nancy from SA, while planning and during the trip, was excellent.
Sergio tweaked our plan to accommodate our travel interests and created an itinerary that matched our requests. Charlotte and Nancy were both quickly reachable while we were in Costa Rica via WhatApp, this was a huge benefit as we made a few changes on the fly.

Prior to leaving we had some concerns regarding self driving in Costa Rica, after a call with Sergio we felt comfortable proceeding as planned. Self driving around Costa Rica allowed us to explore and stop as we wished, we felt safe. The winding roads through mountain elevation changes might be a bit much for some travelers.

Tours:

La Fortuna area-

Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano

This private tour was operated by Arenal Star. We were picked up by a van with a guide and driver. Nester was our guide for the entire day, his knowledge and passion for the local flora, fauna and ecosystem was outstanding. This package is a ‘do not miss’ tour.

Monteverde area-

Sky Adventures Zip Lines Monteverde Park

This is an amazing zipline system running through the jungle at high elevations up to 5,000 ft. The runs vary from 1/4 to 1/2 mile in length each; there are seven total cable runs. Be forewarned that this attraction operates in weather that would normally be considered dangerous in the United States. We had high wind and light rain accompanied by dense fog/clouds.

Coffee & Chocolate Tour

Don Juan coffee and chocolate tour is another 'do not miss'. A well organized and educational tour of the process involved in cocoa and coffee production also information about sugarcane.

Accommodations:

All were excellent and very different from each other. Rating on a 1-5 scale shown next to the property name below.

Arenal Paraiso Resort & Spa-4

Monteverde Lodge & Gardens-5

Los Altos Resort-Quepos-5

Hotel Reviews
Arenal Paraiso Resort & Spa
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Monteverde Lodge & Gardens
Monteverde
Authenticity & Character
Location
Staff
Kevin is an amazing server, the best we've ever experienced!
Cleanliness & Comfort
Los Altos Resort
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Feb 16, 2023

Hi John, thanks for sharing your experience, and I'm glad to hear that thanks to Serendipity Adventures you'll consider using the platform again in the future! Pura Vida!

Wonderful days in Costa Rica
Costa Rica | Dec 25 - Jan 9, 2023

D
Daniel A.
Canada | Reviewed on Jan 28, 2023

Costa Rica is incredible! So amazing! We (2 adults + 2 boys) planned our trip with Sergio from Serendipity Adventures focused on animals and nature for the end of December/beginning of January. The whole planning process was great, and Sergio was always easy to reach. I think that KimKim is a good option if you don't have much time to organize your trip. It was the first time I used it, and I think it was a good option at the present pace of my life.

A review would not be enough to... read more

Costa Rica is incredible! So amazing! We (2 adults + 2 boys) planned our trip with Sergio from Serendipity Adventures focused on animals and nature for the end of December/beginning of January. The whole planning process was great, and Sergio was always easy to reach. I think that KimKim is a good option if you don't have much time to organize your trip. It was the first time I used it, and I think it was a good option at the present pace of my life.

A review would not be enough to describe the unforgettable memories we have from our trip. We did Tortuguero, LaFortuna, Monteverde and Playa Conchal. Costa Rica's food is incredible and so tasteful. People are very very nice there. I was so sorry of leaving at the end.

My must-dos (which can be different from the rest of my family): Tortuguero canal ride (5-star to our guide Elston), LaFortuna waterfall, Arenal volcano hiking trail, Zip-lining with SkyAdventures, Monteverde village and cloud forest, Catamaran sunset ride in Guanacaste (we saw whales!).

Hotel Reviews
Evergreen Lodge
Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Westin Golf Resort and Spa, Playa Conchal
Playa Conchal
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Tortuguero Village Visit
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Boat Tour through Tortuguero Canals
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Zip Lines
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Tour
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Safari Float on the Peñas Blancas River
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Baldi Hot Springs & Meal
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chocolate & Night Hike Experience
Monteverde
Quality of Experience
Guides, Drivers and Staff
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Jan 31, 2023

Hi Daniel, thank you very much for your kind words and for taking the time to write this review. We appreciate your trust in planning your trip to Costa Rica. I am very happy to hear that you had a great time! Pura Vida!

40th Anniversary in Costa Rica
Costa Rica | Jan 17 - Jan 26, 2023

Iris
Iris M.
Harbeson, DE | Reviewed on Jan 27, 2023

This was my husband's and my first time to Costa Rica. We were celebrating our 40th wedding anniversary and it was an amazing experience. Sergio planned a wonderful trip and really personalized it for us. For the most part we had private or semi private transfers and/or tour guides and it really allowed us to interact with them and get a lot of information.
Our driver from San Jose to Arenal/La Fortuna was Charlie with Ride CR. He was great. We arrived at the airport at 1:30pm and we... read more

This was my husband's and my first time to Costa Rica. We were celebrating our 40th wedding anniversary and it was an amazing experience. Sergio planned a wonderful trip and really personalized it for us. For the most part we had private or semi private transfers and/or tour guides and it really allowed us to interact with them and get a lot of information.
Our driver from San Jose to Arenal/La Fortuna was Charlie with Ride CR. He was great. We arrived at the airport at 1:30pm and we were hungry and he was kind enough to take us to a Soda (local outdoor diner) for pina coladas and traditional meal of casadas. It was delicious and a wonderful way to begin our trip. It was a 2 and 1/2 hour drive to the hotel but it flew by with our conversations with Charlie.
We arrived at our hotel The Springs Resort & Spa and were greeted by Antonio who gave us a yummy tropical drink and then a tour of the hotel and he then delivered our luggage to our room. Our room was spectacular with a huge picture window framing the volcano with a view from our bed. The balcony with hammocks was a great way to see and watch the animals. On our first morning we were able to hear howler monkies, so cool.
Our second day we went on a Safari Float tour with our tour guide, Carlos and one other couple. We saw monkies, sloths, birds and other animals. Carlos spotted animals and would stop and point them out for us. That afternoon we went on a Coffee & Chocolate Tour at Don Juan's and Maria was excellent at explaining the growing and processing from start to finish. We even got to make our own chocolate. We topped off the evening with dinner at Las Ventanas at the hotel and it was very good and beautiful views.
Our third day we went on a Private Hanging Bridges Walk. Our driver Paulo and guide Kenneth couldn't do enough for us. Kenneth pointed out many animals, insects and plants and also would show us through a scope and then was kind enough to take pictures for us through the scope. After the tour, Paulo had a delicious spread of refreshments consisting of fruit, drinks and chips.
The fourth day, we took a lake crossing a drive to Monteverde. The boat ride across the lake was beautiful but the van ride was a little scary because the roads aren't paved and very narrow but the drivers seem to know what they're doing.
We stayed for two nights at the Hotel Belmar and had a fabulous view with sunsets and at night the stars were so brilliant. I wish I could remember the names of all the staff because they were all so attentive and the food served at the restaurants was amazing. We did ziplining in Monteverde and it was exhilarating and I highly recommend that you overcome your fears and give it a try. You won't regret it.
Our final leg of the trip was spent a Playa Hermosa and we stayed at the Hotel Bosque. The location is perfect for swimming, animal watching and the restaurants along the coast are fabulous. We ate at several of them and we were not disappointed. We would recommend Roberto's, La Casita Del Marisco (had a 4 lb whole redsnapper and it was fabulous), and the Restaurant El Velero. The staff at the Hotel Bosque were very attentive and made a real effort to remember your name and interact. Roland and Diego were especially helpful.
Our driver to the airport was Jose with 3Monkies. He was really made a point to interact with us and give us information for future visits.
I know this is a long review but I hope it is helpful in making a decision to visit and enjoy this beautiful country. Thank you Sergio for planning such a memorable vacation.

Hotel Reviews
The Springs Resort & Spa at Arenal
La Fortuna

Wonderful views and rooms are beautiful. Staff were very helpful and friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Belmar
Monteverde

Hotel location, rooms and dining were fabulous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Bosque del Mar Playa Hermosa
Playa Hermosa

Our room was ready as soon as we arrived. Although there were a couple of things that didn't work when we arrived. They were repaired promptly. The staff made an effort to remember your name and make sure you were happy. Roland and Diego were exceptional.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

Our tour guide Carlos was very knowledgeable and made sure we saw as much wild life as he could find.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Costa Rica

Very informative. Maria our tour guide was very knowledgeable

Quality of Experience
Guides, Drivers and Staff
Transport
Private Hanging Bridges Walk
Arenal/La Fortuna

Paulo and Kenneth made this such a memorable time. From the time we were picked up from the hotel they made an effort to point out animals and vegetation

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy the Thermal Hotsprings at your hotel
Arenal/La Fortuna

We only used the springs once during our stay because we were so busy but definitely worth seeing The whole hotel is beautiful .

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Zip Lines
Monteverde

The weather wasn't ideal but the experience was so wonderful. The staff is very capable and professional.

Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Catamaran Sailing Tour
Costa Rica

The boat ride was very smooth and the staff very accomodating. Lots of food and drink served throughout. Beautiful sunset

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Jan 30, 2023

You are welcome Iris, it was my pleasure! Thank you so much for sharing your experience with us and for taking the time to leave us a review. Muchas gracias!

Our Fantastic Journey In Costa Rica
Costa Rica | Jan 6 - Jan 16, 2023

M
Maddy Z.
Hicksville, NY | Reviewed on Jan 20, 2023

Dear Sergio, Charlotte and Nancy,

We cannot thank you enough for the wonderful experience we enjoyed in Costa Rica with your tremendous assistance, including the splendid itinerary, your responsiveness before and during our trip, and your suggestions of what to see and experience. True, you had an excellent canvas to work with: Costa Rica! The country is beautiful with so much to see and enjoy, and the people we met along our journey were also a pleasure, and the food was so tasteful and... read more

Dear Sergio, Charlotte and Nancy,

We cannot thank you enough for the wonderful experience we enjoyed in Costa Rica with your tremendous assistance, including the splendid itinerary, your responsiveness before and during our trip, and your suggestions of what to see and experience. True, you had an excellent canvas to work with: Costa Rica! The country is beautiful with so much to see and enjoy, and the people we met along our journey were also a pleasure, and the food was so tasteful and exactly the kind of food we enjoy as vegetarians. That said, we know that the quality of our experience was enhanced due to your individual and collective expertise and professionalism.

As for the guides and tours you recommended, each were great in their own way. Chris, our guide at hanging bridges (assisted by Pablo) was informative and personable. The white water rafting was truly a blast and well run, and the zip lining was, despite my personal fear of heights, truly amazing. Likewise, we cannot say enough good things about Andres Socio, our guide at Manuel Antonio National State Park; he is truly brilliant, good natured, and has a good sense of humor. Frankly, without the guides you recommended we would have missed the vast majority of what we saw on the hikes we did. Also, the ocean kayaking and snorkeling tour, in which Maddy and I were the only two participants, was also a tremendous life experience and very well run. We even made a point, per your recommendation, of stopping at Crocodile Bridge and were glad that we did. And the resorts we stayed at were each spectacular in their own way. Tabacon it was the thermal hot springs. Peace Lodge: as animal rights activists and nature/outdoor lovers, Peace Lodge was heaven on earth to us and had great vibe. And Arenas del Mar, particularly given its beachfront access and trappings and staff, and the many creatures of nature (capuchins, sloths, iguanas etc) that were just roaming about, was a blend of perfection. And Grano de Oro, an oasis in that neighborhood, proved to be the perfect cap to our trip.

Again, thank you, thank you and thank you.

Andy and Maddy Zwerling

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Jan 30, 2023

Hi Maddy and Andy, thank you so much, your words mean so much to me and the team. I am glad that you have enjoyed your time in Costa Rica, and we hope to see you again.
Pura Vida!!

Our trip to Costa Rica was a trip of lifetime...
Costa Rica | Dec 17 - Jan 1, 2023

E
Eon Joo S.
Breckenridge, CO | Reviewed on Jan 16, 2023

Our trip to Costa Rica was a trip of lifetime. Sergio, Charlotte and Nancy were incredibly helpful during the trip planning and while we were traveling.

We had a glitch at the start of the trip due to our flight delay leaving from US, which resulted in extremely late arrival in Costa Rica. The tour team jumped on to help right away to help with re-arranging the airport pickup, hotel and the tour activities planned for the first day.

We have a special needs child with significant food &... read more

Our trip to Costa Rica was a trip of lifetime. Sergio, Charlotte and Nancy were incredibly helpful during the trip planning and while we were traveling.

We had a glitch at the start of the trip due to our flight delay leaving from US, which resulted in extremely late arrival in Costa Rica. The tour team jumped on to help right away to help with re-arranging the airport pickup, hotel and the tour activities planned for the first day.

We have a special needs child with significant food & env allergies and the tour team went out of their way to help with ensuring an accomodation throughout our trip including but not limited to arranging for special food items included in the local tours.

All tour plans/activities/transportations went without a hitch.
It was an incredible trip and we truly fell in love with Costa Rica!
What the country has achived for the conservation was absolutely remarkable!

This was our family's very first big vacation abroad and I am so glad that we did this trip with KimKim and Serendipity (Sergio, Charlotte and Nancy). It will be hard to match this experience for the future trips.

Hotel Reviews
Hotel Villa Florencia
Turrialba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Manatus Hotel
Tortuguero
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arenal Manoa & Hot Springs
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Valle Escondido Nature Reserve Hotel & Farm
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Parador Resort and Spa
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sloth Observation - Day or Night Walk
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures Zip Lines
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio
Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
La Fortuna Waterfall, Hanging Bridges, Arenal Volcano, and Baldi Hotsprings (Full Day Arenal)
Costa Rica

La Fortuna waterfall visit involves 500+ steep steps climbing down & up.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Chocolate Tour
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Pacuare River Rafting
Turrialba
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Canyoning Adventure
Costa Rica
Quality of Experience
Guides, Drivers and Staff
Transport
Tortuguero Village Visit
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Boat Tour through Tortuguero Canals
Tortuguero
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Jan 17, 2023

Hi Eon, thank you so much for your kind words. For all of us, it was a pleasure to help you have an experience of a lifetime. We are very grateful for your trust in us for the design and operation of your family trip to Costa Rica. I am so happy to hear that you and your kids had a great time with many lasting memories of our country. Take care. Pura Vida!

Sergio is the best. Honestly he had so much p...
Costa Rica | Dec 1 - Dec 13, 2022

Marko
Marko A.
United Kingdom | Reviewed on Dec 16, 2022

Sergio is the best. Honestly he had so much patience and was so helpful with every aspect of the trip. He would have your back all the way! And Costa Rica is the best, thanks Sergio, thanks serendipity and thanks Kim Kim for making such an amazing trip possible. Pura vida!

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Dec 16, 2022

¡Marko, me alegra muchísimo que hayás tenido una excelente experiencia en Costa Rica!
Thank you very much for your review, it was really nice to know you and help you on putting together your trip. Pura Vida Marko!

Great trip to discover Costa Rica
Costa Rica | Nov 28 - Dec 7, 2022

C
Clement R.
Flagami, FL | Reviewed on Dec 08, 2022

The trip designed by Sergio and his team was perfect.
A combination of active and relaxing areas, great hotel selection, and super high quality activities!
We couldn’t be happier with how our trip went.
We traveled to La Fortuna, Monterverde and Manuel Antonio, and got to discover a ton of wildlife and beautiful forests. read more

The trip designed by Sergio and his team was perfect.
A combination of active and relaxing areas, great hotel selection, and super high quality activities!
We couldn’t be happier with how our trip went.
We traveled to La Fortuna, Monterverde and Manuel Antonio, and got to discover a ton of wildlife and beautiful forests.

Hotel Reviews
The Royal Corin Thermal Water Spa & Resort
Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
El Establo Mountain Hotel
Monteverde
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Issimo Suites Boutique Hotel & Spa - Adults Only
Manuel Antonio
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Presidente San Jose City Center
San José
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hanging Bridges, La Fortuna Waterfall, and Arenal Volcano
Arenal/La Fortuna

Our guide, Kenneth, was fantastic. We had him as our private guide for the days and he made our first contact with the rainforest and its wildlife fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Adventures Zip Lines
Arenal/La Fortuna
Quality of Experience
Guides, Drivers and Staff
Transport
Night Walk: Children's Eternal Forest
Monteverde
Quality of Experience
Guides, Drivers and Staff
Transport
Ocean Kayaking & Snorkeling in Manuel Antonio
Manuel Antonio
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Dec 11, 2022

Hi Clement!
I am so happy to hear that you had a great time. It was a pleasure for the entire Serendipity Adventures Team to be part of your trip.
Pura Vida!

11 days in Costa Rica
Costa Rica | Nov 17 - Nov 27, 2022

A
Audrea H.
Brenham, TX | Reviewed on Dec 02, 2022

Can't express enough of how wonderful Sergio was in helping us plan our trip. Sergio easy to contact and there to answer all our silly questions and make changes when needed. He was even available during our trip and after we returned home. I will be returning to Costa Rica and will defiantly be using Sergio to help with planning. EVERYTHING was taken care of and we had zero issues. Best trip of my life.

Thank again!
Audrea Hiatt read more

Can't express enough of how wonderful Sergio was in helping us plan our trip. Sergio easy to contact and there to answer all our silly questions and make changes when needed. He was even available during our trip and after we returned home. I will be returning to Costa Rica and will defiantly be using Sergio to help with planning. EVERYTHING was taken care of and we had zero issues. Best trip of my life.

Thank again!
Audrea Hiatt

Hotel Reviews
Hotel Balmoral
San José

Okay hotel but didn't like San Jose. Had free breakfast and staff was friendly. A/C didn't work in our room the first night.

Location
Staff
Cleanliness & Comfort
Casa Luna Hotel & Spa
La Fortuna

AMAZING!!! AMAZING!!! AMAZING!!!! Beautiful hotel and staff. Everyone went above and beyond to make our stay one to remember. Can't wait to go back. Loved the town and the local people. Everyone was so nice and helpful.

Authenticity & Character
Just beautiful. Sitting on the porch and watching all the wild life was amazing. I could sit there for hours.
Location
Great location, close to the town. $7 taxi ride into town. Felt very safe at this hotel.
Staff
Nice beautiful people. Even the lawn crew smiles and says hello and welcome.
Cleanliness & Comfort
Very Clean and comfortable.
Hotel & Spa Poco a Poco
Monteverde Costa Rica

Did not like walking up 4 floors to our room. Other then that the staff was nice and hotel was walking distance to the town. Food and shops were great as well.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lots of floors to walk up.
Hotel Costa Verde
Manuel Antonio

Beautiful hotel, great views(pool, patio, ect), nice staff, town foods and shopping are over priced. Walking distance to the beach.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Super super hard bed. Rooms are beautiful and big with small kitchen though.
Activity Reviews
La Fortuna Waterfall, Hanging Bridges, Arenal Volcano, and Ecotermales Hotsprings
Costa Rica

Great experience, would do this again. It was raining very hard and we did not get to go down to the waterfall but we did go to the over look. Ecotermales hot springs was AMAZING! We got to swing in the hot spring and order drinks. Then had a nice all inclusive dinner. Must do if you visit La Fortuna.

Quality of Experience
Food
Lunch was included at the hanging bridges and it was fantastic. We even had coffee and desert after. Dinner at the hot springs was amazing as well.
Guides, Drivers and Staff
Loved our private tour guide Raul. He was very knowledgeable and we learned so much from him. He truly loves his job and teaching people everything he knows.
Transport
We had Raul as out pirvate tour guy for the day and it was worth the extra money.
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

We saw a momma and baby sloth. The tour guys great and were able to find sloths just driving down the road. We got to see 5 different sloths. Learned a lot about 2 and 3 toed sloths. We even saw other animals like a howler money. So cool!

Quality of Experience
Seeing a baby sloth with his momma.
Guides, Drivers and Staff
So smart and ready to teach you everything they know.
Transport
Had water and umbrellas available for everyone.
Horseback Riding to Nauyaca Waterfalls
Costa Rica

Breath taking experience. Horses are so fun and make the travel to the falls so easy. You fall in love with your horse and get to know there personalities. Horse guides are fun and make you smile. Horse guides also teach you a lot about riding a horse. Lunch after visiting the falls is amazing as well.

Quality of Experience
Food
Lunch made by local woman was amazing.
Guides, Drivers and Staff
Dennis was a super fun horse guide. He always had a smile you his face and answered all our questions.
Transport
Private transport stop at his house to give us fresh made ceviche his wife made. BEST CEVICHE EVER! Nicest couple you will ever meet. They would of invited us in for dinner and made us feel welcomed.
Private: Manuel Antonio National Park Guided Nature Hike
Manuel Antonio

This was not on our visit at first. Then after arriving and speaking to the locals and visitors. We learned how amazing the national part was. We opted to do a private tour and it was better then we could of hoped for. Wish we would of had time to enjoy the park beach, but we will for sure next time.

Quality of Experience
Guides, Drivers and Staff
Private tour guide was one of the best in Manuel Antonio, Costa Rica. His love for this area shows. He loves to teach and wants you to learn everything possible able the jungle.
Transport
100% Aventura Zip Line and Hanging Bridges Monteverde
Monteverde

Do it! I got to see flying toucans while ziplining.

Quality of Experience
Amazing! Was scared but I overcame my fear and I don't regret it.
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Dec 06, 2022

Hi Audrea! I am so happy that you had a great time while in Costa Rica!
It was my pleasure to help you plan the best trip for you and Brittany.
Pura Vida!

My family and I travelled to Costa Rica in Oc...
Costa Rica | Oct 6 - Oct 18, 2022

Jody
Jody R.
Canada | Reviewed on Nov 05, 2022

My family and I travelled to Costa Rica in October 2022. We had the best time! Sergio and his team made our experience completely seamless and yet adventureful. My husband and I are used to blazing our own trail when we travel, but this time having our 10 & 7 year old daughters along with us we wanted to capitalize on our time and have activities that they would find engaging and provide them opportunities to learn along the way. Sergio and the team at Serendipity provide this and so much... read more

My family and I travelled to Costa Rica in October 2022. We had the best time! Sergio and his team made our experience completely seamless and yet adventureful. My husband and I are used to blazing our own trail when we travel, but this time having our 10 & 7 year old daughters along with us we wanted to capitalize on our time and have activities that they would find engaging and provide them opportunities to learn along the way. Sergio and the team at Serendipity provide this and so much more!

We visited Tortuguero, Turrialba and Puerto Viejo. Each location had well thought out activities that allowed us to explore the local culture and environment.

While in Tortuguero we enjoyed a canal tour and learnt about Costa Rica's conservation efforts and national parks. We watched a turtle lay her eggs on the beach and our highlight was an evening walk where a bunch of baby turtles were hatching and making their way to the ocean.
Our guide Jose engaged with the kids and made sure they felt safe, he also helped them spot some tree frogs and bull frogs by the pool at our hotel. It was a rainy couple of days but Jose showed up with ponchos, a sense of humor and a whole lot of fun!

On our 4th day we said goodbye to Tortuguero and met our driver Andres. Andreas was our driver for the duration of our stay in Turriabla and further to Puero Veijo. Andreas was such an amazing guide, he was incredibly knowledgably about Costa Rica and was very helpful translating for us when we needed some help. He safely delivered us to our hotels and always stayed to make sure we got checked in safely. He was wonderful with our kids and even had Disney radio cued up for them in his car!

In Turriabla we went rafting, canyoning and for a farm tour. Our guides while we were rafting, Jonathan and Poco were amazing! Jonathan had a great sense of humor and painted or faces with mud and taught us how to balance rocks on the shore line. The river was beautiful and warm. Poco was great to point out wild life along the shore. While were were rafting, Andres drove down stream and took some action shots of our family to share with us. Andreas also capped the day off by making us the most delicious and beautifully presented picnic we've ever had, he'd made pasta, salads, fresh fruit and even dessert!

The following day we enjoyed a canyoning trip and farm tour with our guides Ceasar and Sergio. They were also very knowledgeable. Our youngest was scared during canyoning and Sergio, who also has young kids got to her level and explained what would happen, how he would keep her safe and also confidently assisted her down the falls. But the last waterfall she was laughing and having the best day! We enjoyed lunch with Ceasar and Sergio at their family farm and then proceeded to a farm tour with Sergio, where we were able to sample fresh fruits and home made coffee. It was a day for the books!

Andreas safely delivered us to our final stop, Puerto Veijo, we were sad to say goodbye, over the last 3 days Andreas had become a trusted friend along our adventure. We arrived at Congo Bongo where we met the owner, Marisol, she was so welcoming and we felt like family instantly. She was an amazing host, providing free laundry service (which was much needed after a few days of rafting and canyoning!), farm fresh eggs, clean accommodations and an amazing eco-village for us to enjoy. Puerto Veijo was a great place to cap off our trip, it was laid back and we enjoy time playing in the ocean, walking to Manzanillo (If you're there check out Colores, the local Greek restaurant - great staff and good food!). Our days were enjoyed touring a chocolate tour at a local indigenous farm, our guide Theresa was incredibly caring. She spoke the local Bri Bri language which added so much value to our tour. We attended a cooking class with a local chef, Glenda and made a traditional Rondon Soup. The following day we went snorkling and on a light hike through the national park where we swam with a lemon shark, sting ray, a variety of fish and coral.

Our final stay before departure was at the Studio Hotel in San Jose. the roof top pool, art, food and Piano / Violin show we were treated to on our last night perfectly summed up our family vacation.

We came home with so many amazing memories and stories, we could never have planned a trip like this on our own. We met amazing people and experienced so much of Costa Rica! We are so grateful to Sergio and the Serendipity team for creating a memorable family vacation. If you are considering Costa Rica, reach out to Sergio, he will enhance your experience and take away the stress of traveling.

Sergio - Thank you for being a phone call or message away whenever we needed to adjust timing, ask advise and for easily rearranging activities based on the weather.

Pura Vida!
Jody

Hotel Reviews
Autentico Hotel
San Jose

We weren't here very long, just slept and left, but the room was clean, the hotel was beautiful and the waiter at dinner was very friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Laguna Lodge
Tortuguero
Authenticity & Character
Location
Staff
Jose and the tour guides were very helpful. The front desk staff was not overly friendly or helpful.
Cleanliness & Comfort
Casa Turire
Turrialba
Authenticity & Character
We loved the Cuban feel and 1950's vibe this space had
Location
Staff
The staff was so helpful, friendly and accomodating, they offered games for the kids and suggested local scenery to take in
Cleanliness & Comfort
Congo Bongo EcoVillage Costa Rica
Manzanillo, Limon
Authenticity & Character
Marisol has done an incredible job with this eco-village I found her entrepreneurial nature and creativity refreshing. The world needs more people like Marisol
Location
A close walk to Manzanillo, but about 15-20 min drive to Puerto Viejo. This was nice as it was quite and away from the business of Puerto Viejo, although if your looking to be closer to the action and restruants in Puerto Viejo you'll need to find transport.
Staff
Cleanliness & Comfort
Marisol cleaned our house every day and helped with our laundry. Thank you!!
Studio Hotel
San José
Authenticity & Character
The art, piano, violin players were all incredible!
Location
about 40 mins to the airport
Staff
Cleanliness & Comfort
Very clean and comfortable
Activity Reviews
A Journey into the History and Culture of Tortuguero Village
Tortuguero

Cute town, I wouldn't recommend going at night. No street lights and it would be very dark and unsafe.

Nighttime Turtle Nesting Tour
Tortuguero

Super cool experiance!

Guided Boat Tour through Tortuguero Canals
Tortuguero
Private rafting on the Pejibaye River with children
Turrialba

Our guides were incredible!

Quality of Experience
Food
Best picnic lunch ever!
Guides, Drivers and Staff
Transport
Canyoning in Turrialba
Turrialba
Local Farm Experience
Turrialba
Cooking Classes and Afro-Caribbean Culture
Puerto Viejo de Talamanca
Chocolate Tour
Costa Rica
Snorkeling at Cahuita National Park
Costa Rica
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Nov 07, 2022

Hi Jody!

Thank you very much! I am so glad that you had a great time in Costa Rica!
I hope you can come back in the future to explore more of our country!
Best regards,
Sergio

Costa Rica - Pura Vida!
Costa Rica | Aug 13 - Aug 21, 2022

Donna
Donna G.
Chino Hills, CA | Reviewed on Sep 03, 2022

This was truly a vacation that was filled with fun, adventure, delicious food, wonderful people, beautiful nature and animals, peace of mind, and memories to last a lifetime! Thank you KimKim and especially Sergio for making this such a wonderful experience. I truly appreciated Sergio’s patience and perseverance as we carefully refined our itinerary!

When we landed at San Jose’ we found our driver easily. After a red-eye flight it was a treat to be driven to our first destination,... read more

This was truly a vacation that was filled with fun, adventure, delicious food, wonderful people, beautiful nature and animals, peace of mind, and memories to last a lifetime! Thank you KimKim and especially Sergio for making this such a wonderful experience. I truly appreciated Sergio’s patience and perseverance as we carefully refined our itinerary!

When we landed at San Jose’ we found our driver easily. After a red-eye flight it was a treat to be driven to our first destination, Nayara Springs! We were greeted by Andreas and escorted to a comfortable chair in the lobby where we enjoyed a cool cloth to refresh and a sample of their delicious drinks. Here is where we checked in to our room and were introduced to the many amenities of this beautiful hotel. We enjoyed a delicious lunch overlooking the Arenal Volcano and infinity pool. Our room was more like a luxury apartment! Their were two vanity areas in the bathroom, an indoor shower, private outdoor shower, large bedroom and sitting area, private patio complete with lounge bed, table & chairs, hammock, plunge pool, and the most beautiful landscape complete with birds and other creatures that graced us with their presence! Our stay here was outstanding! All of the hotel staff were super friendly, helpful, and knowledgeable. The head chef was friendly & made creative dishes. It was here that we had some of the most unique and delicious meals, and the service was exceptional! Above the lobby is where I was able to get some of my first Costa Rican Coffee! Amazing! Andreas was always available to help us and even found the sloth we so wanted to see! The hotel even surprised me with a happy birthday decoration, card, and champagne in our room when we arrived home from our first tour.

Kenneth Arenal Guide was awesome! He and Pablo (great driver) provided us with our Arenal Volcano Private Hike & La Fortuna Waterfall Tour. Kenneth was truly amazing as he shared his knowledge of Costa Rica and guided us to the base of the volcano. He brought his scope along and was very talented at taking photos and videos through it to share with us. Kenneth has a passion for his work and has an incredible ability to seek out all kinds of wildlife. We had a delicious snack that Pablo had prepared for us at the end of the hike, and then we headed for the Waterfall. The 500 steps down with the cool mist of the fall was peaceful, and we stopped to take more photos of course! Kenneth was always patient, helpful, and never rushed us. What a way to begin our tour experience! I highly recommend Kenneth and also left him a 5star review on Costa Rica Travel.

Safari Float at the Penas Blancas River was also a fun. We grabbed our paddles and enjoyed a float with a small group to observe more wildlife. The guides on this float were fun, informative, and also had a great ability to find alligators, iguanas, herons, and so much more! After, we enjoyed lunch and had our first intro into extracting the juice from the sugar cane. Lots of pictures! Lots of Fun!

The transfer to Monteverde I would categorize as fun! Our driver had a new vehicle which he took pride in, and was kind enough to make a couple of stops for us to get coffee. We were enjoying the music he played as he expertly avoided as many pot holes as possible. At one point we were all singing the Queen song “Don’t Stop Me Now” at the top of our lungs… we were truly “having such a good time”. :)

Senda Monteverde Hotel was like being nestled in a little mountain cabin. Again we were offered drinks when we arrived and the friendly staff checked us into our room. The rain that was promised finally arrived! We had quite a down pour, but we were thrilled to be safe in our room and enjoyed watching the rain. After all it was a perfect time to relax after our long drive. By the way… I give this hotel the “Softest Robe Award”! Truly the softest and coziest robes of all the places we stayed. There were even hot water bottles at night and complimentary snacks in our room. The bartender and servers here were so friendly that we enjoyed all of our meals here!

Sky Adventures Zip Lines & Hanging Bridges - YES! YES! YES! This is a definite must if one visits the Monteverde area. We definitely chose to enjoy the hanging bridges with a guide. Again the guide was instrumental to finding interesting creatures and fully enjoying the experience above the jungle canopy. The zip lines were truly exhilarating! What an adventure! Again - lots of photos…. Lots of laughs! The staff here works hard to make this a safe and fun experience.

Coffee & Chocolate Tour - Very enjoyable! It was nice to be in a small group. Our guide was so informative and we learned so much about coffee and chocolate. It was here where I felt I was able to learn more about the culture and people who work in these areas as well. Yes, we bought lots of coffee and chocolate for gifts … and ourselves too!

Transfer to Gulf of Papagayo - again another wonderful driver. He was super kind and stopped to show us monkeys and picked a small orchid for me along the roadside. At one stop we were able to see some beautiful McCaws too!

Casa Chameleon Hotel Las Catalinas was another gorgeous hotel with an incredible view of the ocean. Again we were welcomed with a refreshing cloth and special drink. Our luggage was carried to our room for us… thankfully! Fortunately we enjoy walking and hiking and the 75 steps down to our room … and back up….well… let’s just say we stayed in shape! Our room was well decorated, complimentary snacks and drinks, and even hot tea and treats were left at night! Here we experienced still more amazing staff, food, and scenery! The servers all work so hard! I looked forward to the delicious fruit plate, coffee, specialty juice, and pastries that were served every morning. There was also entertainment at night, and they made a delicious Negroni too! William at the front desk helped me to pack some gifts that I purchased there to take home safely. There were so many extra touches… ones that might go unnoticed… such as something as simple as insuring that when we were leaving for a tour that we were notified when the driver arrived and confirmed that it was the correct one. We really appreciated all of the kindness and thoughtfulness of the staff!

Wetlands Boat Ride and Rum Tasting at Hacienda El Viejo - loved this tour too for so many reasons. Carlos/Charlie was our driver and was friendly, patient, & thoughtful too! We enjoyed our time with him in the car and also at the Hacienda El Viejo. Our guide (Daniel, I think) was exceptional as well. Helping us to find more wildlife as we toured the wetlands by boat. After we took a side tour through another section not often traveled and were able to spot so many more birds and even a rare Jabiru’! After another delicious lunch we walked down to meet our tour guide Roberto for the Rum Tasting. Roberto was also passionate about his work and shared so much information with us. We even got to blend our own rum to take home! I definitely would go back here on another visit. Hacienda El Viejo is such a beautiful place with such history, and I hear that they are adding beer tasting room soon too!

Our last tour was the Sunset Catamaran Sailing Tour. The crew was awesome and worked hard to insure everyone had a great time. Drinks were served right away and the sailing began. We even spotted turtles in the water as we sailed. When we reached a cove the crew offered snorkeling, paddle boarding, and kayaking. They were so helpful providing equipment and assisting all of the passengers. I enjoyed kayaking and just relaxing on the boat realizing this was our last full day in Costa Rica. The crew provided some delicious snacks/dinner too! We saw a beautiful sunset and then returned to shore. Although we really enjoyed this tour, I think we would have enjoyed a more romantic type sunset cruise for our last evening here.

Thank you for helping to make this trip to Costa Rica so memorable! Even the weather was wonderful. We were expecting lots of rain, and we only experienced it a few times - once in Monteverde and then a couple of evenings in Nayara Springs. We are so grateful!

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Sep 05, 2022

Dear Donna and Greg,

I am so happy you had a wonderful time during your trip to Costa Rica! It was a real pleasure to be able to help you plan the perfect vacation. So many wonderful photos, I can tell you had a great experience! Thank you so much for your trust and your kind words.

Best regards,
Sergio

An Ideal and Well Planned Vacation
Costa Rica | Aug 13 - Aug 25, 2022

E
evelyn w.
Denver, CO | Reviewed on Aug 31, 2022

Sergio was terrific in helping plan a trip for my husband and myself to Costa Rica. We were to be in CR for about two weeks and he had to work out an itinerary that involved a commitment in Playa Hermosa, near Santa Teresa. The arrangements were ideal and proceeded seamlessly with an abundance of good suggestions. Accommodations were all excellent. Throughout the trip, Sergio was available to help or answer questions and was always accommodating. He is also very knowledgeable and knows... read more

Sergio was terrific in helping plan a trip for my husband and myself to Costa Rica. We were to be in CR for about two weeks and he had to work out an itinerary that involved a commitment in Playa Hermosa, near Santa Teresa. The arrangements were ideal and proceeded seamlessly with an abundance of good suggestions. Accommodations were all excellent. Throughout the trip, Sergio was available to help or answer questions and was always accommodating. He is also very knowledgeable and knows his country extremely well.

We flew from Denver to Liberia, where we were met by our driver, who took us to Monteverde, which was fantastic. Sergio convinced me to do the zipline above the cloud forest, and I was happy he did. Our privately guided hike was perfect with an extremely knowledgable fellow, who managed to find exotic birds, even one quetzecoatl.

Drivers were arranged to and from our assorted destinations, always punctual, and excellent and friendly. Our stay in Playa Hermosa (near Santa Teresa) was independent and I do not especially recommend that nor Santa Teresa unless the objective is to surf. Getting around means negotiating mud during rainy season and flying dry sand in summers with the smell of gasoline from zooming dune buggy vehicles.

Our driver picked us up from Playa Hermosa and drove us to a private island to Isla Chiquita, which is a fabulous resort with kayaking, whale watching, and a host of other activities. It was great and I would not mind returning.

So all and all a superb holiday with Sergio making ideal choices that were efficient and made the best use of time as he needed to plan around Playa Hermosa.

Hotel Reviews
Monteverde Lodge & Gardens
Monteverde

The hotel is well situated with beautiful surroundings. Not a luxury hotel, but adequate. The staff was always available and very helpful. I was quite happy with the restaurant and menu choices.

Authenticity & Character
A pretty hotel with stunning grounds.
Location
Short distance to all of the sites and forests.
Staff
They were available and did their best to make you comfortable and to address any concerns.
Cleanliness & Comfort
Accommodations were roomy and pretty
Isla Chiquita

This is a private glamping hotel off on a tiny island, which is leased from the government. It is quite top notch with lots of staff always available and doing their utmost to make sure your stay is perfect and wonderful, which it was. The glamping tent was beautiful, roomy, spotless, and very private surrounded by jungle--quite idyllic. There were plenty activities to keep us busy for four days. The hotel is immaculately maintained with gorgeous plantings and flowers everywhere.

Authenticity & Character
Location
Isla Chiquita is in the middle of a jungle and extremely safe, not a thing to worry about. No need to lock up anything.
Staff
Staff was always there wanting to be sure that we were happy and doing everything we wanted. They bent over backwards. Everyone seemed happy, calm, and never rushed,
Cleanliness & Comfort
Activity Reviews
Cloudforest Reserve Privately Guided Hike
Monteverde

Our guide, Andreas, was great and very interesting. He is extremely knowledgeable about all of the plants, vegetation, and wildlife in his region, as well as the history. He loves what he does and loves sharing information, which is obvious. It is great to have a guide to provide information about plants and their habitats and can spot birds and animals which are camouflaged in trees.

Quality of Experience
Guides, Drivers and Staff
Transport
Isla Chiquita Optional Activities
Isla Jesusita
Quality of Experience
Guides, Drivers and Staff
Transport
Bioluminescence & Sea Life Tour
Isla Jesusita

Totally enjoyable and a fun thing to do in the evening. We even saw a manta ray.

Quality of Experience
Guides, Drivers and Staff
Transport
Sky Adventures: Tram, Zip Lines & Hanging Bridges
Monteverde

This was totally fun. I can't think of improvements other than the hanging bridges are kind of sketchy for overweight people.

Quality of Experience
Guides, Drivers and Staff
They all had a good sense of humor and made everything fun.
Transport
We had a private driver to take us there and to our next destination, and I recommend that.
Coffee & Chocolate Tour
Costa Rica

This was great, entertaining, and educational. I will be ordering chocolates and coffee directly from Don Juan. I never knew anything about coffee making processes, the holy coffee, in particular. And their chocolates are fabulous.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Aug 31, 2022

Hi Evelyn!

I am so glad you had a great experience, for me, it was a real pleasure to work with you on planning your vacation, and also practice a little your Spanish :)

De verdad muchísimas gracias Evelyn, espero que usted y su esposo tengan muy buenos recuerdos de su viaje por Costa Rica.

Saludos especiales,
Sergio

Our trip was awesome. We had zero issues, it ...
Costa Rica | Jul 20 - Jul 31, 2022

L
Les A.
San Fernando, CA | Reviewed on Aug 01, 2022

Our trip was awesome. We had zero issues, it went very smoothly. read more

Our trip was awesome. We had zero issues, it went very smoothly.

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Aug 07, 2022

Hi Les,

I am so glad you had a great experience!
I saw a couple of photos of you kayaking in the mangrooves :)!

Thank you!

Great family trip (last minute planning)
Costa Rica | Jun 22 - Jul 1, 2022

J
Jackie J.
Medford, MA | Reviewed on Jul 24, 2022

We had a spectacular time in Costa Rica. Sergio assisted us in an itinerary that met our interest in adventure, variety and family time. He was there through the entire time as things needed to shift because of weather or road closures - and also just to provide recommendations as we went along. The tours and guides he matched us with - from rafting to hiking to surfing - were all wonderfully competent and personable. read more

We had a spectacular time in Costa Rica. Sergio assisted us in an itinerary that met our interest in adventure, variety and family time. He was there through the entire time as things needed to shift because of weather or road closures - and also just to provide recommendations as we went along. The tours and guides he matched us with - from rafting to hiking to surfing - were all wonderfully competent and personable.

Hotel Reviews
Autentico Hotel
San Jose
Casa Turire
Turrialba

Nice place, pool / bikes are great additions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Congo Bongo EcoVillage Costa Rica
Manzanillo, Limon

Amazing experience - but be sure to note that you are living "outside" for much of the time - and will likely want to bring your own food. The walk to the beach is spectacular.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pacuare River Rafting
Turrialba

Wonderful guides. We didn't get to do the Pacurare but they made the best of if.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Long Nature Hike at La Selva
Costa Rica
Chocolate Tour
Costa Rica

Loved their enthusiasm / knowledge and the story of how they are making a difference in their community. Will change how we choose/eat chocolate!

Quality of Experience
Guides, Drivers and Staff
Surfing on the Caribbean Coast
Costa Rica

Super accommodating and encouraging staff - wonderful place for beginners to feel successful.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Jul 28, 2022

Hi Jackie!

I am so glad that you had a great experience, I hope you have many lasting memories with your family about your trip. to Costa Rica.

Cheers!
Sergio

Exciting Vacation In Costa Rica
Costa Rica | Jul 2 - Jul 13, 2022

Craig
Craig W.
Canada | Reviewed on Jul 15, 2022

We had a great vacation with the help of Sergio and his team.

We had to make changes due to weather and Sergio was able to rebook transfers and added an additional tour. It was so nice to be able to have all this done after a simple phone call.

We also had a medical issue, and Sergio was able to provide support.

Having someone local who can make arrangements behind the scenes was invaluable.

We called Sergio often, and he was always pleasant and helpful.

Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Jul 28, 2022

Hi Craig,

I am so happy to know that you and your family had a great time in Costa Rica!
For me and the Serendipity Adventures team, it was a pleasure :)

Sergio