Costa Rica Travel Agents

Kimkim has selected the best Costa Rica travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Costa Rica who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
Plan your trip to Costa Rica
Chat with a local specialist who can help organize your trip.

Randall Jiménez

(93 reviews)
Costa Rica Travel Agent based in San José, Costa Rica
Randall specializes in: active trips, honeymoons, family trips, customized itineraries
Recent traveler reviews for Randall:
"Working with Randall was a god send!" - by Lindsay, Feb 4, 2023 · see review
"Randall did an excellent job at arranging the trip to my liking." - by Dawn, Jan 28, 2023 · see review
"We told Randall some vague ideas of what we had in mind and then he did an excellent job of suggesting an itinerary." - by Brian, Jan 7, 2023 · see review

Olman Romero

(77 reviews)
Costa Rica Travel Agent based in San Jose, Costa Rica
Olman specializes in: Adventure activities, hiking, ecological tours, marine activities
Recent traveler reviews for Olman:
"Olman picked a few excellent resorts for our stay in Costa Rica." - by David, Feb 27, 2023 · see review
"Olman arranged a fantastic trip." - by Tyler, Feb 21, 2023 · see review
"We had a wonderful first trip to Costa Rica thanks to Olman!" - by Garritt, Feb 18, 2023 · see review

Bryan Leon

(27 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Bryan specializes in: Family Trips, Adventure Tours, Naturalist Hiking, Cultural Tours, Birdwatching, Sport Fishing and Surfing.
Recent traveler reviews for Bryan:
"We particularly appreciate Bryan arranging for small group tours - versus large groups that we saw along the way." - by Ruth, Feb 26, 2023 · see review
"Bryan was very responsive." - by Joseph, Feb 20, 2023 · see review
"Bryan and the rest of the staff at Serendipity Tours deserve kudos for all their hard work and expertise that they showed." - by Vera, Feb 13, 2023 · see review

Yuliana Valverde

(23 reviews)
Costa Rica Travel Agent based in San José, Costa Rica
Yuliana specializes in: Nature Trips, Honeymoons, FamilyTravel, Adventure Tours
Recent traveler reviews for Yuliana:
"Thanks Yuliana" - by ted, Feb 9, 2023 · see review
"I did provide a review to Yuliana noting that everything was as represented, no surprises and all is good." - by Bill, Feb 5, 2023 · see review
"We had a great couple of weeks in Costa Rica, all planned through Kimkim and their agent Yuliana with Amazilla Travel in Costa Rica." - by Lorenzo, Feb 3, 2023 · see review

Sergio Bolaños

(20 reviews)
Costa Rica Travel Agent based in Limon, Costa Rica
Sergio specializes in: Family trips, Adventure Travel, Off-the-beaten Path, Eco-Tourism
Recent traveler reviews for Sergio:
"From the very beginning, Sergio, from Serendipity Tours, took what we could and couldn't do into consideration." - by Alison, Feb 28, 2023 · see review
"We had a great experience planning the trip with Sergio and then visiting Costa Rica." - by Gidi, Feb 20, 2023 · see review
"Sergio, Nancy, and Charlotte readily incorporated our requests and preferences, secured top notch accommodations, booked excellent excursions, and made sure our transportation from destination to destination proceeded flawlessly." - by Bradley, Feb 5, 2023 · see review

Charlotte Törnqvist

(20 reviews)
Costa Rica Travel Agent based in Turrialba, Costa Rica
Charlotte specializes in: Tailor-made, fully personalized trip plans. Family vacations including children of all ages. Adventure travel. Nature vacations. Fully guided private premium trips. Honeymoons. Special interest groups. Senior trips, and 3-generation family vacations.
Recent traveler reviews for Charlotte:
"Charlotte did an amazing job building an itinerary of all the places and tours we were interested in doing." - by Linda, Feb 13, 2023 · see review
"Everything was planned with such care and detail, Charlotte was amazing and very responsive." - by Haley, Jan 22, 2023 · see review
"Charlotte was the perfect agent to work with and provided us with an individualized schedule for an adventurous family with active teens." - by Wendy, Jan 2, 2023 · see review

Veronica Medina

(10 reviews)
Costa Rica Travel Agent based in Costa Rica
Veronica specializes in: Events, groups, incentive, meetings, family vacations, honeymoon, adventure, ecotourism, nature expeditions, cultural experiences,
Recent traveler reviews for Veronica:
"From the places to visit, excursions and accommodations, all of Veronica's suggestions were great, and the entire trip ran like clockwork." - by Darcy, Feb 4, 2023 · see review
"I recently had the pleasure of working with Veronica at Kim Kim Travel Agency to plan my 6 day family vacation to Costa Rica." - by Ruth, Jan 9, 2023 · see review
"Veronica was very attentive and helpful and met our every request." - by Radhika, Jan 6, 2023 · see review

Nuria Oliveira

(7 reviews)
Costa Rica Travel Agent based in Costa Rica
Nuria specializes in: Family Trips, Active Trips, Honeymoons, Customized Itineraries, Romantic Gateways, Small&Big Groups
Recent traveler reviews for Nuria:
"We had a fabulous time in Costa Rica, and really appreciated the planning help we received from Nuria." - by Tara, Feb 28, 2023 · see review
"They put me in touch with their local specialist, Nuria, who did a great job tailoring the trip to what was important to us." - by Steven, Feb 27, 2023 · see review
"Nuria made booking an expansive trip across 3 different areas of Costa Rica very easy." - by Raya, Feb 14, 2023 · see review

Francisco Herrera

(5 reviews)
Costa Rica Travel Agent based in Heredia, Costa Rica
Francisco specializes in: Customized honeymoons, Family, Romantic, Groups, luxury and special interest adventures for the most discerning high end travelers.
Recent traveler reviews for Francisco:
"We booked a 12 day (it was supposed to be a 14 day trip but American Airlines screwed us out of two days and Francisco with Tachiz Travel did an amazing job adjusting the itinerary in real time) trip across Costa Rica from coast to coast and places in between that went off beautifully!" - by Scott, Dec 23, 2022 · see review
"From first contact to our final farewell, Alex and Francisco went above and beyond to ensure our adventures in Costa Rica were well organized and memorable utilizing the best tour operators in country." - by Charles, Mar 9, 2022 · see review
"Alex and Francisco came up with a custom itinerary that far surpassed anything I could have thought up." - by Kimberley, May 5, 2020 · see review

Christopher Murillo

(4 reviews)
Costa Rica Travel Agent based in Costa Rica
Christopher specializes in: Cycling, Mountain Biking, Whitewater rafting, Treking, Hiking, Multiday, Multiactivity, Bikepacking
Positive experiences and memories that you will never forget are about the only things we take away! Traveling gives us the chance to discover this. I've lead trips in Costa Rica and some other countries, for more than 10 years. I know first hand what people are looking for and what makes the... read more

Dennis Salas

(2 reviews)
Costa Rica Travel Agent based in Cartago, Costa Rica
Dennis specializes in: Families, honeymooners, couples, adventure, leisure, small and big groups
Hi! My name is Dennis Salas, sales expert of Costa Rica and a culture and nature lover person who is always looking for interesting things to do and nice places to visit. That is basically the main reason why I would like to help you plaining your trip so that you can experience different... read more

Rosa Calderon

(2 reviews)
Costa Rica Travel Agent based in Costa Rica
Rosa specializes in: Cycling, mountain biking, treking, white water rafting, multi day, multi activity, honeymoon, active trips, family trips.
I am from the coffee-producing town of Santa Maria, high in the mountains of the central mountain range of Costa Rica. I grew up here thinking that there was nothing beyond the endless rows of coffee plants until, at a young age, I went on a family trip to the beach. It was such an eye-opening... read more

Phil Tardieu

(1 review)
Costa Rica Travel Agent based in Costa Rica
Phil specializes in: Adventure, Family, Tailor-made trips
I am very proud to have grown up in this country, and my passion is to share the beauties with whom I have had the joy of experiencing every day. I am passionate about tourism here in Costa Rica, and I strive to offer a highly personalized and professional service to every traveler I meet. read more
Costa Rica Travel Agent based in Costa Rica
Fiorella specializes in: Family vacations, Cultural experiences, Adventure travel, Local cuisine, Nature trips, Tailor-made vacations, Photography
Hi, I am Fio, a nature lover since I can remember. I studied Tourism and have gained extensive experience exploring this amazing country over the last 20 years. I love traveling with my family and friends and sharing with them my passion for our rich cultural diversity, natural beauty, local... read more
Costa Rica Travel Agent based in Cartago, Costa Rica
Jean Carlo specializes in: Ecotourism, wildlife, local activities, family vacations, sustainable tourism, personal itineraries, natural and cultural expeditions.
Hello my name is Jean Carlo, I'm a Costa Rican travel specialist who loves playing drums and a good cup of coffee, but my main interest will always be to travel and have new experiences, I enjoy the simple things in life like hiking in the mountain or watching the sunset at the beach, but also... read more
Costa Rica Travel Agent based in Costa Rica
Katherine specializes in: Ecotourism
¡Hola! My name is Katherine, I’m a costarican in love of the natural beauty of the country and its cultural diversity. Nature, contact with people, photography and sustainability are some of my passions, that is why I decided to study Tourism. During my years working in the industry, I have been... read more
Costa Rica Travel Agent based in Costa Rica
Paola specializes in: Families with kids and teenagers, Couples & Honeymoons, Small groups of friends, Off the beathen path, Students and Volunteers
Hi my name is Paola. I am Costa Rican by birth, since I was little I felt a great interest in nature and my country, so I started a career in tourism. I have 14 years of experience, during my first years I worked as a tour guide where I was able to share my passion for Costa Rica with different... read more
Costa Rica Travel Agent
I am a proactive, energic person, and a problem solver who focuses on details. I am the person who searches for the amazing hotels, activities, and transportation we include in our itineraries. read more
Costa Rica Travel Agent based in Barva, Heredia, Costa Rica
Alex specializes in: Customized Unique Family Adventures, Truly Special Honeymoon and Romance Adventures, Tailored Eco-Adventures involving unique places and accommodations as well as exotic Flora and Fauna, Birding Adventures, the current truly best guides and outfitters in Costa Rica.
To make a long story short, I truly believe that: "A trip to Costa Rica is a gift you give to yourself at the same time that you are helping to preserve nature and social peace" -Alex Herrera, March 2003. Here is my short video on me: https://www.youtube.com/watch?v=Gcc-VwdSJbU read more

Trip Reviews for Costa Rica

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 507 ratings

Costa Rica - Monteverde, Manuel Antonio, Corcovado
Costa Rica | Feb 18 - Feb 26, 2023

Tara
Tara Z.
Seattle, WA | Reviewed on Mar 01, 2023

We had a fabulous time in Costa Rica, and really appreciated the planning help we received from Nuria. We particularly loved Sunset Lodge in Drake Bay, and the guided trip in Corcovado National Park. In Manuel Antonio, our lodging at Hotel San Bada was a wonderful location just steps from the park entrance and a short walk to the beach. Our night hikes were amazing, and we were happy with the choice to not use a guide inside Manuel Antonio NP. There were so many guides around that we didn't... read more

We had a fabulous time in Costa Rica, and really appreciated the planning help we received from Nuria. We particularly loved Sunset Lodge in Drake Bay, and the guided trip in Corcovado National Park. In Manuel Antonio, our lodging at Hotel San Bada was a wonderful location just steps from the park entrance and a short walk to the beach. Our night hikes were amazing, and we were happy with the choice to not use a guide inside Manuel Antonio NP. There were so many guides around that we didn't feel like we missed anything.
Kimkim and our specialist Nuria were really helpful to us. I think the Corcovado region in particular would have been difficult to plan and navigate without inside knowledge.
I will say, however, that we learned a bit about ourselves while planning. In general, we like to make decisions based on value. The Kimkim system didn't allow us to do that since prices of individual activities and expenses aren't shared, and we found that to be a bit difficult. Whether or not we want to do something is often balanced with the cost tradeoff in a typical situation. With Kimkim, we didn't know the relative prices of trip components, so when it came time to trim or change, it was difficult. Ultimately, that has to do with our own travel and decision-making style, not a flaw with Kimkim.
The trip was amazing and everything came together without a hitch. All car pick ups and drop offs; boat transfers; activities; shuttles; etc. went smoothly. Thank you!

Hotel Reviews
Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica
San José

This hotel was perfectly fine for what we needed. Nothing too fancy, but comfortable. A great place to stay before a flight.

Authenticity & Character
Kind of a chain/corporate feel, but fine.
Location
Near airport
Staff
Cleanliness & Comfort
Hotel San Bada Resort & Spa
Manuel Antonio

Excellent location right near entrance to Manuel Antonio NP. Comfortable room facing the ocean was great for early morning bird watching and howler monkey listening. Included breakfast was an excellent buffet.

Authenticity & Character
Location
right near national park; no need to drive
Staff
friendly
Cleanliness & Comfort
Sunset Lodge
Drake

This place is absolutely beautiful and the hosts were wonderfully kind and friendly.

Authenticity & Character
Location
beautiful views
Staff
Cleanliness & Comfort
Activity Reviews
Corcovado National Park Hike - Estación Sirena
Costa Rica

This was really a high adventure. We left Drake Bay very early in the morning (before 6am) via boat transfer to arrive as early as possible at the national park. Our guide was excellent and we saw some amazing animals including tapirs, spider monkeys, howler monkeys and more.

Quality of Experience
Food
We preordered restaurant lunch with our tour group in the morning and then when we returned to Drake Bay we all went to lunch together. It wasn't my favorite meal, but it was fine.
Guides, Drivers and Staff
Transport
Coffee Experience and Nighttime Nature Walk
Monteverde

This was excellent. The coffee and chocolate portions of the tour exceeded expectations and were really fun and engaging. The night walk was great! We saw lots of wildlife including kinkajous and vipers. We also enjoyed the gift shop.

Quality of Experience
Guides, Drivers and Staff
Hanging Bridges
Monteverde

We did the self-guided trip to hanging bridges and really enjoyed it. It was nice to just listen to the birds and enjoy the quiet as we walked through the canopy. We didn't see lots of wildlife, but really enjoyed the experience.

Quality of Experience
Manuel Antonio Jungle Night Walk
Manuel Antonio

This was really fun! We had a private guide and he was really informative and great at spotting frogs, insects, snakes, etc. He was less interested in mammals, but we did see 2-toed and 3-toed sloths. He was really great with his spotting scope also and took photos with our phones through the lens for us, which was pretty cool.

Quality of Experience
Guides, Drivers and Staff
Transport
Snorkeling & Scuba Diving at Isla del Caño Biological Reserve
Drake Bay

This was so fun! We joined a small group on a catamaran for a morning of snorkeling and playing off the boat, with lunch included. The snorkeling was guided and we were tightly monitored and kept in a group. I hadn't experienced that before on a snorkeling trip, but it worked out. We saw a huge stingray, several turtles, and lots of fish. The visibility was ok, not amazing, but we all had a great day. We also saw turtles and dolphins from the boat.

Quality of Experience
Food
Lunch was served on the boat and was tasty
Guides, Drivers and Staff
Transport
Local specialist: Nuria Oliveira

Costa Rica We'll Never Forget!
Costa Rica | Feb 3 - Feb 16, 2023

Alison
Alison C.
Canada | Reviewed on Mar 01, 2023

Took a chance on KimKim and it was a wonderful experience. From the very beginning, Sergio, from Serendipity Tours, took what we could and couldn't do into consideration. A little worried about being 65, long hikes and heights. Ends up we could do everything and it was an unforgettable trip. They took care of everything and took care of us. We did have to contact them a couple of times to confirm times and them got back to us quickly. They even changed the time of the car drop... read more

Took a chance on KimKim and it was a wonderful experience. From the very beginning, Sergio, from Serendipity Tours, took what we could and couldn't do into consideration. A little worried about being 65, long hikes and heights. Ends up we could do everything and it was an unforgettable trip. They took care of everything and took care of us. We did have to contact them a couple of times to confirm times and them got back to us quickly. They even changed the time of the car drop off in San Jose when our flight time changed.

Hotel Reviews
Hotel Costa Verde
Manuel Antonio

From the moment the door to our room opened, and I gasped, I knew we were just maybe in the best room at the hotel. The large room looked out on the ocean and sunsets every night. Gorgeous.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Balmoral
San José

This is a tough one. Our room didn't have a window, or it had one which looked like you were in a basement apartment with the glass frosted over. And no hot water. Yes, we let it run. But the location was great and we were only there one night. Therefor the three star rating, versus one star.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Los Lagos Spa & Resort
Fortuna

A gorgeous hotel to stay at during our first nights in Costa Rica. We enjoyed the hot springs, location, and the pools. The breakfast was amazing, as were the staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Sunset Cruise with Wine & Cheese on Lake Arenal
Arenal/La Fortuna

Lots of fun, and there were very few of us on the boat. I think that allowed for learning how to make some signature Costa Rican drinks and learn the merengue. We were lucky to have a full moon over the Arenal volcano.

Quality of Experience
Guides, Drivers and Staff
Transport
Catamaran Adventure from Manuel Antonio
Manuel Antonio

I should have done my homework on this one. I imagined a smaller group and this was a party boat. 120 on board a ship that could take 200. My partner did get to snorkel, though I stayed on board. One of the best pictures of the trip was taken aboard this boat though at sunset.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Asis Wildlife Rescue Center, Feeding Tour
Arenal/La Fortuna

An informative tour and getting to prepare their food was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Nature Safari Float and Tortilla Making
Arenal/La Fortuna

Very nice being the only two people on board the float. A great informative guide. The tortilla making was fun, as were the hair nets and aprons.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit to Maleku Indigenous Reserve
Arenal/La Fortuna

Only two in our group again. It was informative and we were able to pick up some lovely artwork for home. A walk through the jungle (wear bug repellent) to discuss the medicinal plants. Entertainment, which we got to take part in. We also shot arrows and had lunch. They very sweetly had prepared to pieces with our names on them which they gave to us. A lovely visit.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sky Adventures Tram, Hanging Bridges and Arboreal Tree Climbing
Monteverde

I was terrified. Especially as the wind was howling the night before. It was one an experience I'll never forget. The hanging bridges were incredible, including the monkeys (and the monkey poo I ran my hand through, yuk). The sky tram was a piece of cake after the bridges. The viewed amazing. We peeked in on tarantulas, and saw sloths as well. My partner climbed the 30 meter tree and rang the bell. Very proud of him!

Quality of Experience
Guides, Drivers and Staff
Transport
Sloth Observation - Day or Night Walk
Arenal/La Fortuna

Just the two of us and a guide for this walk. We spotted sloth and frogs, and other wildlife.

Quality of Experience
Guides, Drivers and Staff
Transport
Self drive from {{start_location}} to {{end_location}}
Costa Rica

Stopped at the Rio Grande bridge to look over at the crocodiles. Huge, prehistoric.

Quality of Experience
Guides, Drivers and Staff
Transport
Manuel Antonio National Park Guided Hike
Manuel Antonio

Get a guide. We saw more with a guide than the solo visitors who would listen in. Having someone to locate, zoom in with their telescope, and take pictures for you was amazing. Very informative and easy hike.

Quality of Experience
Guides, Drivers and Staff
Transport
Damas Island Boat Tour
Manuel Antonio

Loved our guide. Very nimble and entertaining, he climbed over the mandrake roots to point out the wildlife. It was very enjoyable. I think Tolkien must have seen the mandrake groves when he created the Ents.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Sergio Bolaños
Sergio
Sergio Bolaños
Local specialist in Limon, Costa Rica | Reviewed on Mar 02, 2023

Hola Alison! I'm glad to hear that you had a wonderful experience with us! As someone who takes pride in providing personalized experiences for travelers, it's always great to hear when we're able to meet the unique needs and concerns of our clients. I'm thrilled that you were able to enjoy everything on the itinerary, despite any initial worries, and that you found the trip to be unforgettable. So I'm pleased to hear that we were able to take care of everything and ensure that you had a... read more

Hola Alison! I'm glad to hear that you had a wonderful experience with us! As someone who takes pride in providing personalized experiences for travelers, it's always great to hear when we're able to meet the unique needs and concerns of our clients. I'm thrilled that you were able to enjoy everything on the itinerary, despite any initial worries, and that you found the trip to be unforgettable. So I'm pleased to hear that we were able to take care of everything and ensure that you had a stress-free trip. Thank you for taking the time to share your positive experience, and we hope to have the opportunity to work with you again in the future! Pura Vida!

Wonderful last-minute 9 day get-away to Costa Rica!
Costa Rica | Feb 15 - Feb 23, 2023

Steven
Steven B.
Fort Lauderdale, FL | Reviewed on Feb 27, 2023

My wife and I had (both early 60's and fairly fit) had a truly wonderful and memorable trip to Costa Rica. I usually plan my own trips, but since this was kind of last minute, I left all the planning to Kim Kim and kept my fingers crossed. They put me in touch with their local specialist, Nuria, who did a great job tailoring the trip to what was important to us. Our tours and transportation were totally private (a wonderful splurge). All guides and drivers were super friendly, prompt, and... read more

My wife and I had (both early 60's and fairly fit) had a truly wonderful and memorable trip to Costa Rica. I usually plan my own trips, but since this was kind of last minute, I left all the planning to Kim Kim and kept my fingers crossed. They put me in touch with their local specialist, Nuria, who did a great job tailoring the trip to what was important to us. Our tours and transportation were totally private (a wonderful splurge). All guides and drivers were super friendly, prompt, and knowledgeable; but a special shout out to Jacamar Naturalist Tours. These guys were 5 star! With 9 days of tours, and transportation to 3 towns and airports it was incredible that their was only one very minor glitch the entire trip (no biggie). We hiked to volcanos and waterfalls, saw wildlife that we wouldn't have noticed without the guides' knowledge and telescopic equipment, zip-lined, bungee jumped, rode horses, relaxed in Tabacon's hot springs, did a cooking class, a coffee/chocolate tour, and a city tour of San Jose. Nuria even went above and beyond by reserving a few restaurants for us. Accommodations: Finca Paraiso Mtn Retreat in the hills outside San Jose is an absolute 5 star gem. Their property and views are sublime. Tabacon Spa and Resort is also 5 star all the way. Our 3rd hotel, Hotel Senda in Monteverde is a bit more complicated. The service level is 5 star, but the rooms and the property landscaping is just 3 star. Having said that, we did really enjoy our time at Hotel Senda. Staff is very friendly and helpful, free laundry!, free snacks and beverages from the mini bar, hot water bottles left during turndown to warm your bed, etc. . Some nice touches. All in all, we loved our time in Costa Rica and would certainly recommend KimKim and Nuria. Pura Vida!

Hotel Reviews
Finca Paraiso Mountain Retreat
Heredia

This hotel is an absolute gem! Gorgeous grounds, great owners/hosts, wonderful breakfasts. Loved the included wine happy hour watching the sunset with the owner/Ken along with the small group of other hotel guests from around the world. Can't say enough. Just go here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tabacón Thermal Resort & Spa
Fortuna

5 star hotel all the way. Wonderful breakfast buffet and of course those amazing thermal springs!

Authenticity & Character
Location
Cleanliness & Comfort
Senda Monteverde Boutique Hotel
Monteverde

I am conflicted about this hotel. We DID enjoy our stay here but...for the high cost they command.. I'll nitpick a bit. First the good. The service was 5 star. The staff were very friendly and helpful. Nice touches include: FREE laundry returned folded in 12 hours, some free minibar snacks and beverages, and old style hot water bottles left near your pillow during the turn down service (must request turn downs). We also liked the ability to access the Aguiti Reserve for a hike, right from the property. The less good: Its an older property. The common buildings are decent but the rooms are in very old separate bungalows. Supposedly, they were renovated a few years ago, but not well. Grounds/Landscaping- This was our last stop in Costa Rica. The first two hotels had amazing manicured landscaping and flower beds. This hotel does the minimum, ie; cut the grass. So, mostly good, but visually this hotel needs some work.

Authenticity & Character
Location
Up a very steep hill from town. Easy walk to town, but a very athletic walk back. Think San Francisco X 2.
Staff
Cleanliness & Comfort
Local specialist: Nuria Oliveira
Nuria
Nuria Oliveira
Local specialist in Costa Rica | Reviewed on Mar 01, 2023

Hello Steven,

Thank you so much for traveling us and for taking the time to leave us this amazing review. I'll definitely pass your feedback to my colleagues. I was more than glad to assist during this time, and I am so happy that you had a great time here.

I hope you will visit Costa Rica in the future and can explore the different destinations in our beautiful country.

Pura Vida!

Olman picked a few excellent resorts for our ...
Costa Rica | Feb 18 - Feb 23, 2023

David
David B.
Smyrna, GA | Reviewed on Feb 27, 2023

Olman picked a few excellent resorts for our stay in Costa Rica. The Monterverde Lodge had a great staff and food selection. The Arenal Resort was 5 stars all the way. The hotel was absoultely beautiful and had everything you needed including a complimentary washer and dryer which we used. Drinks were pretty expensive $13 dollars for a 12oz IPA but along with the 10% tip and 13% gratuity added on top The food was delecious in every restaurant we went into the service is top notch. The... read more

Olman picked a few excellent resorts for our stay in Costa Rica. The Monterverde Lodge had a great staff and food selection. The Arenal Resort was 5 stars all the way. The hotel was absoultely beautiful and had everything you needed including a complimentary washer and dryer which we used. Drinks were pretty expensive $13 dollars for a 12oz IPA but along with the 10% tip and 13% gratuity added on top The food was delecious in every restaurant we went into the service is top notch. The people of Costa Rica are some of the finest in the world
The excursions we took were complelety different a ziplne for the us and the kids and the Volcano tour. The kids enjoyed the ziplines in Monteverde but got a little hot and tired on the 3 hour Volcano tour.
Finally our last driver to the airport Fernando made a pit stop at his home where he let us drink from his coconut tree and taste new fruits we never tried prepared by his 82 year old mother. This may have been our favorite part of the trip getting to meet new people who were not there to serve us but just great friendly Costa Rican people
Overall it was a great time and I would highly reccommned Kimkim. Are whole experience in Costa Rica was better becuase we chose Kimkim to help us book it. I hope to use them in the future on our next trip to Europe

Hotel Reviews
Monteverde Lodge & Gardens
Monteverde

Great hotel with a great staff. Arnaldo and Oscar were great bartenders that gave us the best drinks ever. They were friendly and helpful. They taught us a lot about Costa Rica.

Authenticity & Character
Location
Staff
Bartenders were the best
Cleanliness & Comfort
The Springs Resort & Spa at Arenal
La Fortuna
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Reviewed on Feb 27, 2023

Hello David,

Thanks for your kind words.
I am so happy to know your experience in the tropics was terrific.

Looks like you had a lot of fun.
Special mention to Fernando because he created an unforgettable experience for your family.

Pura Vida!
Olman

Thanks for a great trip to Costa Rica!
Costa Rica | Feb 11 - Feb 19, 2023

R
Ruth G.
Charlottesville, VA | Reviewed on Feb 26, 2023

From organizing through the trip itself all went smoothly and gave us a great experience! This was our first time organizing travels using a travel service - but won't be the last. We particularly appreciate Bryan arranging for small group tours - versus large groups that we saw along the way. At times it was just us and our guide - fabulous! The guides were wonderful, knowledgeable and enthusiastic about the terrain and wildlife - which is infectious. Special appreciation to Socio of... read more

From organizing through the trip itself all went smoothly and gave us a great experience! This was our first time organizing travels using a travel service - but won't be the last. We particularly appreciate Bryan arranging for small group tours - versus large groups that we saw along the way. At times it was just us and our guide - fabulous! The guides were wonderful, knowledgeable and enthusiastic about the terrain and wildlife - which is infectious. Special appreciation to Socio of Endemic Birds - truly a standout in terms of depth of knowledge (in fact, he has trained many other guides). Our favorite accommodation was Hacienda Baru (near Dominical). This was "homey", complete with a lovely outdoor cafe that served great food that was cheaper than eating in town, and has fabulous nature trails on the grounds. We enjoyed having iguanas visit us during b'fast. Without leaving the property we were able to enjoy a bird watching tour and zip lining. We were happy that we only spent one night near Manuel Antonio Park - the crowds there were overwhelming. Special thanks to Bryan, Nancy and Charlotte for remaining available to us throughout the trip! One suggestion - providing more specific driving instructions would have been helpful.

Activity Reviews
Marino Ballena Park Combination Tour
Costa Rica

Boat ride was lovely - we saw mom and baby whale and playful dolphins, as well as the beautiful views. Our swim was lovely - snorkeling was underwhelming (not the guides fault, just not much to see). We enjoyed our time walking (on our own) on the Whale Tail at the end of the tour.

Quality of Experience
Guides, Drivers and Staff
Rainforest Birdwatching Hike
Uvita

Great guide, shared with one other couple. This was our first opportunity to see sloths - very exciting!

Quality of Experience
Guides, Drivers and Staff
Flight of the Toucan Zip-Lining
Costa Rica

We had 2 guides for the 2 of us - so we were all able to play! The lead guide had also been our guide for bird watching earlier in the day, so felt like we were "playing" with an old friend.

Quality of Experience
Guides, Drivers and Staff
Manuel Antonio National Park
Costa Rica

The park is beautiful and full of wildlife. We did however, feel a bit overwhelmed by the size of the crowds. Most tour groups were large (we were fortunate to be in a group of 4) - so a lot of people to traverse around.

Quality of Experience
The nature - not the crowds.
Guides, Drivers and Staff
Carara National Park Guided Tour
Costa Rica

After our previous day at Manuel Antonio Park, we appreciated how quiet this park was. We had Socio for a second day - for a private tour. The volume of wildlife was lower than in Manuel Antonio - but Socio taught us a tremendous amount about the trees and balance of nature - as well as spotting fascinating insects/spiders, bats and other critters that we would have walked right by.

Quality of Experience
Guides, Drivers and Staff
Socio was both exceptionally knowledgeable about the terrain and wildlife, but also took the initiative to make calls for us to re-schedule our tour in Arenal so we would not be rushed. Very grateful!
Arenal Volcano National Park Boat & Hike
Arenal/La Fortuna

A very pleasant half day - with a (muddy) nature walk that we enjoyed, and a beautiful boat ride with views of Arenal (partially in a cloud). Once again - we had a private tour. Our only complaint was the 50 % penalty that we were charged for changing our tour from the scheduled day (pouring all day!) to the next day which was predicted to be dry. The company was willing to take us out in the rain - but we would have been wet/cold and seen nothing. We chose instead to spend that morning at our resort - enjoying the hot springs. KimKim did try to advocate for us, but the tour company didn't budge on the up-charge.

Quality of Experience
Guides, Drivers and Staff
Transport
Coffee & Chocolate Tour
Costa Rica

Beautiful grounds - even able to enjoy on our rain-filled day (the walking path is under cover). We learned a lot about the production (from start to finish) of coffee and chocolate - and enjoyed the opportunity to make our own. I must admit - the coffee that we bought in their gift shop was much better than what we made!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Bryan Leon
Bryan
Bryan Leon
Local specialist in Cartago, Costa Rica | Reviewed on Feb 26, 2023

Dear Ruth,

Thank you so much for taking the time to share your feedback on your recent trip. I am thrilled to hear that everything went smoothly and that you had a great experience. It was truly a pleasure to help you organize your travels and I'm glad to hear that you found the small group tours to be enjoyable. I'm especially pleased to hear that Andres from Endemic Birds was a standout and that you enjoyed your time at Hacienda Baru.

I appreciate your suggestion regarding providing more... read more

Dear Ruth,

Thank you so much for taking the time to share your feedback on your recent trip. I am thrilled to hear that everything went smoothly and that you had a great experience. It was truly a pleasure to help you organize your travels and I'm glad to hear that you found the small group tours to be enjoyable. I'm especially pleased to hear that Andres from Endemic Birds was a standout and that you enjoyed your time at Hacienda Baru.

I appreciate your suggestion regarding providing more specific driving instructions and will definitely take that into consideration for future trips. It is feedback like this that helps us improve our services and make sure that our clients have the best possible experience.

Once again, thank you for choosing our travel service and for your kind words. Please don't hesitate to reach out if you need any assistance in the future.

Best regards,
Bryan Leon,
Serendipity Adventures, Costa Rica