Guatemala Travel Agents

This was such a memorable trip! Kim Kim was a great interface through which to connect with Alex at Old Town Outfitters, who crafted an incredible itinerary according to the activities and learning that I was hoping for in visiting Guatemala. My guide for the historical tour (Dary) was so knowledgeable and friendly, and my guide for touring Lake Atitlan and Pacaya Volcano (Christa) was personable, attentive, professional, but also just so gracious and fun to hang out with! The drivers, too, were exceptional, and the accommodations were overall really tasteful. I can’t thank the team at Old Town enough for all their work and expertise, and for the kindness and genuineness they treated me with.

"Exemplary service! From start to finish, our experience with Cathy was nothing short of exceptional. Our tour guide Juan and Estevan were not only knowledgeable but also personable, making our journey unforgettable. Five stars all around!"

Very kind and knowledgeable about every cite we traveled to. My family and I had a great time!

We just returned from an awesome trip to Guatemala that Chris and his team arranged for us. Chris took the time to meet us for coffee the morning after we arrived so we could ask any questions and discuss our plans for the week- super friendly and made us feel immediately comfortable! We spent two days exploring with Jerry, who was wonderful as well! We did a walking tour of Antiqua and learned so much with him! The next day, a hike up the Payca volcano, which was definitely a highlight for us. We moved on to Panajachel for a few days and explored the surrounding towns with Pablo- loved it! Ivan, our driver was always on time for our adventures and incredibly kind and accommodating. I think private transportation and guides was key for us being able to relax and absorb our surroundings. This is a trip we will never forget and I would highly recommend Old Town Outfitters to anyone planning to visit beautiful Guatemala!

Great time in Guatemala!

Matt was our specialist at the beginning of the process, but Alex Coronado took over our planning process when Matt had to do some guiding. Alex was terrific! Very responsive, friendly, and he provided excellent advice. He touched base with us frequently throughout the three weeks we were in Guatemala to ensure that we were enjoying the trip. We had to make some last minutes changes which he accommodated quickly and efficiently. Alex went over and above making sure we were well taken care of.

All of the guides were professional and knowledgeable about the areas we were visiting. The drivers were prompt and the cars were in good shape. There was one situation where a car broke down (could happen to anyone) and Alex and our guide arranged for another car very quickly.

All of the accommodation was very good and the food was excellent. As was the Guatemalan coffee.

Thanks to Alex and the KimKim team for making our visit to Guatemala very special!