Patagonia Travel Agents

El calafate was a great little town. B n B there was comfortable and very kind and helpful staff. Tours were great from there. Perito Moreno glacier amazing, so beautiful. Hotel in Puerto Natales, hotel Costraulias was great location! Day trip to Torres Del Paine was wonderful. Highlight of the trip was the day at Estancia Mercedes. Wonderful people, stunning property, incredible lunch and then quesadillas and mate tea on the side of the waterfalls, horseback riding through gorgeous, rivers... read more

El calafate was a great little town. B n B there was comfortable and very kind and helpful staff. Tours were great from there. Perito Moreno glacier amazing, so beautiful. Hotel in Puerto Natales, hotel Costraulias was great location! Day trip to Torres Del Paine was wonderful. Highlight of the trip was the day at Estancia Mercedes. Wonderful people, stunning property, incredible lunch and then quesadillas and mate tea on the side of the waterfalls, horseback riding through gorgeous, rivers and streams, and amazing views, returning to another home-cooked delicious meal for dinner in their cozy cabin with delicious wine, wonderful company and ending the day with a gorgeous rainbow over the water and dolphins and puppies and kitties and smiles all around. Incredible day! Boat trip and hikes to O’Higgins glacier was great too. Hotel in Santiago was great location and tour to winery and Valparaiso and Viña Del Mar and Reñaca was great to see the many beaches of Chile. We concluded our trip with more exploring the coast and visiting the surfing capital of Pichilemu. Tour guides were all professional and kind. Only mishap was not getting picked up at the airports. Drivers weren’t there as outlined in the tour but all other parts of the trip were wonderful. Erin put together a great trip in a short amount of lead time. Great job Erin!

★A big reason why I chose Kim Kim Tour
・ Ms. Emilce Alonso provided a very detailed information about all of my questions and courteous response(ex Chile side or Argentina side)
・I didn't know how to travel and how to spend time in the Patagonia El Chalten& El Calafate, however she arranged the best schedule for me.
・We were able to carefully share information using chat from the tour schedule to the day of departure.
・After arriving at the Buenos Aires, El Chalten & El Calafate, the... read more

★A big reason why I chose Kim Kim Tour
・ Ms. Emilce Alonso provided a very detailed information about all of my questions and courteous response(ex Chile side or Argentina side)
・I didn't know how to travel and how to spend time in the Patagonia El Chalten& El Calafate, however she arranged the best schedule for me.
・We were able to carefully share information using chat from the tour schedule to the day of departure.
・After arriving at the Buenos Aires, El Chalten & El Calafate, the transfer to the airport proceeded on time using a similar chat system with the local staffs in charge.
・The two-step system from reservation to payment is easy to understand, and the cancellation system is also clarified.

★Detailed reasons for choosing Kim Kim Tour
・Hotel selection was close to the trailhead, in the center of the downtown area, etc. The location was good and the concierge staff was solid.
・Local staffs with driver who met us at the site, exchanged money, pre-flight check-in, and reserved seats for the flight
・My big trouble: Even when the window glass was broken due to strong winds at the EL Chalten hotel, the chat system with the local staff in charge responded smoothly.

Hotel Reviews

Two Hotel Buenos Aires

Buenos Aires

Location is very good, Easy to go around a city sight seeing, and one more good point is late check out system until 14;00 pm.

Authenticity & Character

late check out system until 14;00 pm.

Location

Very good!

Staff

Vey kind & English speaking

Cleanliness & Comfort

Good

Kapenke Hotel

El Calafate

Location is good, Staff is so kind, English speaking

Authenticity & Character

good

Location

Staff

Kind & English speaking

Cleanliness & Comfort

Good

Hotel Kalenshen El Chalten

El Chalten

Location is good, Staff is so kind, English speaking

Authenticity & Character

Good

Location

Good

Staff

Good

Cleanliness & Comfort

Good

Activity Reviews

Nativo Experience

El Calafate

All of attendee is Spanish speaking, however Driver gave me detail explanation about Patagonia history to only me in English.

Quality of Experience

Good

Food

Excellent

Guides, Drivers and Staff

Very good

Transport

Good

Perito Moreno Glacier Excursion

El Calafate

Amazing experience in my life,

Quality of Experience

Excellent

Guides, Drivers and Staff

Good

Transport

Good

Nautical Safari

El Calafate

Excellent

Quality of Experience

GOod

Guides, Drivers and Staff

Good

Transport

Good

We felt that Kimkim was well worth the amount we paid for our trip to the Lake District in Chile. Every need was anticipated, all transfers were easy. On each leg of our trip, we had contact before, during, and after each new event was scheduled. A

Almost all of our guides and excursions were excellent. (we had one guide who really was unqualified, and were very disappointed with that, as we did not get to see some of the cultural offerings we were interested in). Our outdoor guides were... read more

We felt that Kimkim was well worth the amount we paid for our trip to the Lake District in Chile. Every need was anticipated, all transfers were easy. On each leg of our trip, we had contact before, during, and after each new event was scheduled. A

Almost all of our guides and excursions were excellent. (we had one guide who really was unqualified, and were very disappointed with that, as we did not get to see some of the cultural offerings we were interested in). Our outdoor guides were tops, especially Consuelo, who headed our kayak excursion in Porto Varas, and reconfigured it well due to deteriorating weather; Juaquine in Porto Varas, who guided us in Alerce Andina National Park, with a wealth of information about flora and fauna, and Felipe in Pucon, who had extensive knowledge of geology, mountaineering, and botany. The hikes we did were varied and fascinating, and we couldn't have been happier.

We did not want luxury accommodations, and we were very happy with all of our hotels, most of which we were the only gringos in the guest list. All of the hotels were clean, all of the hosts were friendly, and all of the breakfasts were adequate.

I would not hesitate to book through kimkim again, as they really checked every box we had on our list.

We planned this trip for our honeymoon and it exceeded all of our expectations! From the beginning, Erin was super responsive and helpful to assist us in designing and tailoring our trip wishlist to include every hike and activity we asked for, affirming all the highlights we wanted to see and do. Even when an activity was cancelled due to reasons beyond their control she helped us move stuff around so we could still have a similar activity/experience included and it ended up being our... read more

We planned this trip for our honeymoon and it exceeded all of our expectations! From the beginning, Erin was super responsive and helpful to assist us in designing and tailoring our trip wishlist to include every hike and activity we asked for, affirming all the highlights we wanted to see and do. Even when an activity was cancelled due to reasons beyond their control she helped us move stuff around so we could still have a similar activity/experience included and it ended up being our favorite excursion (mini trekking on Perito Moreno)! Every guide we had was super nice and helpful and all activities were organized very well. When we met with the Dittmar associate (Nara) upon arrival we were very impressed, everything was laid out for us (vouchers, etc.) and we felt very prepared for our itinerary; and then mostly everything went as outlined and so smoothly which definitely decreased our travel/logistics stress. It was also helpful to be able to contact her while we were there. All the hotels were super nice as well, even ones that apparently were second choices were just lovely! Patagonia is a large area and we realized it would be really overwhelming to plan on our own but they did a great job honing in on our interests and creating truly the trip of a lifetime for us. Aside from staying in Patagonia longer we wouldn’t have changed a thing!

Hotel Reviews

NOI Indigo Patagonia

Puerto Natales

Clean, front desk very helpful, nice views.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Lago Grey

Torres del Paine

We got a superior room and let me tell you, the view was incredible!! The bar and restaurant also had amazing views. Front desk was super helpful as well. Loved this hotel

Authenticity & Character

Location

Staff

Cleanliness & Comfort

While we were there they had record heat which I realize is abnormal but the sun had been beaming in our room all day and it was super hot with no AC; no way to prop the window open.

Camping Central

Torres de Paine, Chile

We always camp with our own gear but didn’t have a choice for our trip; was pleasantly surprised at the quality and cleanliness of the tent and sleeping bags. Cafe food was also really good!

Authenticity & Character

Location

The views

Staff

Cleanliness & Comfort

Kau Yatun Hotel & Estancia

El Calafate

This place was such a gem! Beautiful setting, nice clean large rooms, lovely restaurant as well.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Chalten Suites Hotel

El Chalten

We loved this place! really loved and took advantage of the jetted bath especially after long hikes. Bed/pillows were so comfy! Views of the mountains a plus. Staff friendly and helpful, when we ate at the restaurant they had told them it was our honeymoon and they sent us dessert, so thoughtful and sweet.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Minitrekking Ice Hike on Perito Moreno Glacier

El Calafate

Our favorite activity! The guides were awesome and it was just so cool, not every day you get to literally climb a glacier. One of the most awesome things we’ve done in our life!

Quality of Experience

Guides, Drivers and Staff

Transport

Horseback Riding on Estancia Cristina

El Calafate

In general we felt overwhelmed by this experience. Between the amazing views, lunch on a glacier lake in the middle of a beautiful landscape and the excitement of river crossing on the horse we couldn’t have been more pleased with everything. The guide was exceptional and so knowledgeable of the area and rich history, not to mention a great cook!

Quality of Experience

Even though it was our first time horse back riding the guide explained everything and it was easy. Such amazing views and the river crossing were so much fun.

Food

Guide made the lunch from scratch. It was delicious and exceeded expectations.

Guides, Drivers and Staff

Transport

Torres del Paine Full Day Private Tour

Chile

This experience exceeded expectations. Our guide was so knowledgeable on the area and asked us for our inputs on things we wanted to see in order to tailor things. We saw tons of wild life, and breathtaking landscapes.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Grey Glacier Boat Tour

Chile

Such a cool experience to be that close to a glacier and amongst the icebergs floating in the water. The crew was exceptional of providing all sorts of information. The hauling in of a iceberg to make cocktails with the ice was so neat!

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hike to Laguna de los Tres

El Chalten

This was such an amazing hike. The hike offered nonstop views and thanks to our guide we stopped at all the best viewing spots along the way. The guide was also extremely prepared and knowledgeable about the geological history, wildlife floral/fauna. The guide was happy to capture all the moments for us on camera too! This is a long hike so be prepared.

Quality of Experience

Guides, Drivers and Staff

Transport

Kayak Lago del Desierto

El Chalten

Quality of Experience

Guides, Drivers and Staff

Transport

Trip Briefing at Dittmar Adventures

Puerto Natales

Everything was clear! Felt very prepared with our trip outlined and all docs organized for us.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided Hike to Laguna Torre

Argentina

With our hiking abilities we really didn’t need a guide for this hike but the guide was super nice and helpful explaining the geography and pointing out animals etc, which was a really great addition to the hike.

Quality of Experience

Guides, Drivers and Staff

Transport

We had the trip of a lifetime! It's really hard to narrow down our favorite parts of the trip, but one huge positive of using Erin and her team at Dittmar was that they were able to find experiences that were off-the-beaten-path, give us great advice on the better-known hikes and sites, and tailored the entire trip to our exact requests. My husband and I are both extremely busy people, so to be able to tell Erin the major things that we wanted to see, the type of vacationing that we wanted to... read more

We had the trip of a lifetime! It's really hard to narrow down our favorite parts of the trip, but one huge positive of using Erin and her team at Dittmar was that they were able to find experiences that were off-the-beaten-path, give us great advice on the better-known hikes and sites, and tailored the entire trip to our exact requests. My husband and I are both extremely busy people, so to be able to tell Erin the major things that we wanted to see, the type of vacationing that we wanted to do, and let her largely plan the trip from there, was awesome! I also loved that she and her colleagues had experienced all of the excursions, hikes, and many of the hotels themselves, so could give real-time feedback and advice as we were selecting our itinerary.

One of the best days of the entire trip was going to Estancia La Peninsula in Puerto Natales. This was a last-minute addition to the itinerary after our flight from the States to Chile was unexpectedly moved up a day. While nothing will beat the insanely beautiful views of the national parks in both countries, this day was uniquely special, intimate, and fun. We visited the ranch with 4 other tourists and really got to know the owner and staff as a result. We learned a ton about the culture of Chile and the Patagonia region, got to know their life stories, had a DELICIOUS meal, saw beautiful views on horseback, and just generally had such a special day. These are the types of experiences that Dittmar and Erin arrange: ones that truly unique to the region and to working with Dittmar. That said, Erin and team were also great with the more traditional "must-sees/dos." For example, Erin had a ton of great tips for us while on the 3-night, 4-day W Trek in Torres del Paine, and we felt more prepared and were able to really enjoy our time as a result.

We're so sad that our trip is over, but we're recommending it to anyone and everyone we know now that we are back in the US!

Hotel Reviews

The Singular Patagonia Hotel

Puerto Natales

One of the best hotels we've been to yet--gorgeous views, top-of-the-line service, delicious food, and such a unique, historical setting.

Authenticity & Character

One of the coolest places we've stayed--it's like a hotel within a museum. Like that they've added minimalistic architecture to the existing structure to really preserve the history of the place.

Location

Gorgeous views of the fjords, quick ride (or long walk) into town, so there was a lot of privacy and serenity.

Staff

Such nice and helpful people that we felt like we got to know!

Cleanliness & Comfort

Great spa area, super cozy bar / restaurant to hang out in after a busy day or to grab a bite

Cabin Los Cuernos

Puerto Natales

The prettiest place I've EVER been. The cabins were well worth the extra cost as a break from the tents, and nice to have a more private bathroom with just the other cabin-goers. I will never forget this awesome place!

Authenticity & Character

The little cabins were so quaint and cute, while blending in with the surroundings

Location

Truly the prettiest place, maybe on earth

Staff

Cleanliness & Comfort

Camping Paine Grande

Puerto Natales, Chile

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Bathrooms were not great but everything else was perfectly fine!

Hotel Lago Grey

Torres del Paine

The most amazing night after 3 nights of camping on the W! Such a serene lobby, loved the architecture, great food, and insanely gorgeous views.

Authenticity & Character

loved that the architecture was so minimalist and let the views speak for themselves. The lobby/bar area is like a living room--cozy and warm, perfect after a long day of hiking

Location

Such a gorgeous view of Lake Grey and the Cuernos / Paine Grande. What

Staff

Cleanliness & Comfort

Hotel Kosten Aike

El Calafate

Great breakfasts, super nice staff, perfect location!

Authenticity & Character

Location

Just off the main drag, which makes all of the areas you'd want to see in Calafate accessible, but without too much noise.

Staff

Cleanliness & Comfort

Chalten Suites Hotel

El Chalten

Nicest staff! Great breakfast, beautiful views, perfect location!

Authenticity & Character

Location

Right on the main street--easy access to the hiking/adventures and all of the cute restaurants and bars in town.

Staff

Cleanliness & Comfort

Activity Reviews

Trip Briefing at Dittmar Adventures

Puerto Natales

Quality of Experience

Guides, Drivers and Staff

Transport

Day Trip to a Patagonian Estancia

Chile

We added this to our trip at the last-minute because we ended up having an extra day in Natales--and we are so so happy we did! Ian and his team were the best hosts. The boat ride, the horseback ride, the lunch, sheep sheering and watching the sheep dogs do their thing--I can't imagine a more perfect day. The views at the top of the horse trail were absolutely gorgeous.

Quality of Experience

Everything

Food

Best meal of our trip

Guides, Drivers and Staff

These were some of my favorite people from the entire trip!! The best!

Transport

You get there by boat--so cool!

Grey Glacier Boat Tour

Chile

We have never been so happy to see this boat at the end of our ~50 mile W Trek!! It was so fun--we ended up being with a lot of other W Trek-ers. What a fun way to share stories, all while seeing these gorgeous glaciers with a free pisco sour!

Quality of Experience

Guides, Drivers and Staff

These guys are pros!! I was amazed by their work

Transport

Kayak Lago & Rio Grey, Return to Puerto Natales

Chile

The guides were awesome--we loved learning about their lives! The kayaking was pretty easy between the current and the wind at your back (which I think it typical coming off the lake). Unbeatable views!

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Admire the Famous Perito Moreno Glacier [Mayo Trek - Alternative Excursion]

El Calafate

Loved seeing the waterfall, forests, and other mountains and glaciers of the park in addition to Perito Moreno. It was also great to see so much of Lago Argentina--the lake itself is so incredible. It looks like the southwestern USA on one end (desert-like), and the other you have these huge snow-capped mountains and glaciers. And in between, rolling green mountains that could be in Hawaii! The water is such a neat color once you are on it, too. We had PERFECT weather, which definitely helped, but I think this experience would have been awesome either way.

Quality of Experience

Guides, Drivers and Staff

Transport