Kimkim Trip Reviews for Thailand

4.8
Based on 155 ratings
Read 155 verified reviews by travelers who booked their trip to Thailand on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Kim Kim did a fantastic job planning a multistop / complex trip. 10/10
Thailand | May 6 - May 10, 2024

Charlie
Charlie T.
Dallas, TX | Reviewed on May 17, 2024
Tina, our local specialist from Kim Kim, took our basic desires and turned it into an magical week in Thailand. Without fail every flight, transfer, meeting and accommodations were handled flawlessly and every person on our journey that she had setup was very professional and fully ready to assist us in every way. While I was sceptical because I had found them online and my introduction to Kim Kim was only though reading reviews and on line reputation reports, we were very pleasantly... Read more

Tina, our local specialist from Kim Kim, took our basic desires and turned it into an magical week in Thailand. Without fail every flight, transfer, meeting and accommodations were handled flawlessly and every person on our journey that she had setup was very professional and fully ready to assist us in every way. While I was sceptical because I had found them online and my introduction to Kim Kim was only though reading reviews and on line reputation reports, we were very pleasantly surprised by the details of the planning/scheduling's and the constant communications throughout the entire process and during the trip. Thank you Tina for your expertise and assistance, you did a excellent job for us.

Charlie and Karen
Katy, Texas
USA

Hotel Review
SAii Phi Phi Island Village

Excellent location and fantastic staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on May 18, 2024

Hi Charlie,
Thank you so much for this lovely review.
This is very kind of you and I'm happy that you had a great time in Thailand.
Hope you see you again!
Best,
Tina

Beyond words - fantastic experience
Thailand | Apr 18 - May 3, 2024

D
Denise D.
Ashburn, VA | Reviewed on May 10, 2024
Our trip started in Bangkok where we met our guide Yee. She was fantastic. Her English was excellent, and was so accommodating. The catered to our interest and went at a perfect pace. The temples were amazing, but Yee was the highlight because she offered such great information on history, background and culture of Thailand. I can’t think of a better way to start our holiday. All of our domestic transfers on Bangkok airways were great. We learned how to register an extra bag online after... Read more

Our trip started in Bangkok where we met our guide Yee. She was fantastic. Her English was excellent, and was so accommodating. The catered to our interest and went at a perfect pace. The temples were amazing, but Yee was the highlight because she offered such great information on history, background and culture of Thailand. I can’t think of a better way to start our holiday. All of our domestic transfers on Bangkok airways were great. We learned how to register an extra bag online after first flight. Tina was great throughout the trip and responsive to any last minute questions we had. We love Koh Samui and diving in Koh Tao. Another unexpected highlight of the trip was John Gray canoe tour in Phang Nga Bay. There are so many excellent things to say about this tour. The environment, the crew, the vessel, our guide Josef, the food and Krathong flowers. It is had to describe the experience in words, but this is a must for anyone in the region. We enjoyed our time in Phuket, we made it to Similians and Phi Phi. We had a late flight on departure day and Tina helped with extending our driver. We had not made it to BigBuddha and he took us there and to Old Phuket town on our way to the airport. A great way to wrap the trip.

Hotel Reviews
Millennium Hilton Bangkok
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bodhi Serene Hotel
Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Paradise beach resort
Authenticity & Character
Location
My
Staff
Cleanliness & Comfort
DoubleTree by Hilton Phuket
Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Exploring Bangkok by local transfers and walking tour
Exploring Bangkok by local transfers and walking tour
Bangkok

Yes was fantastic!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Elephant Nature Park Visit
Elephant Nature Park Visit
Chiang Mai

This is not a tour where you can touch elephant, but the staff at the sanctuary are so passionate about caring for the animals.

Quality of Experience
Guides, Drivers and Staff
Transport
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket

Wish I could give this 10 stars, the experience is hard to put into words. I great way to see and experience Phang Nga Bay

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on May 10, 2024

Hi Denise,
I am happy to hear that you had a great time here :)
Thank you so much for this lovely feedback and I appreciate it.
Hope to see you again :)
Best,
Tina

The Wonders of Thailand
Thailand | Apr 28 - May 2, 2024

Janice
Janice D.
Atlanta, GA | Reviewed on May 09, 2024

Our guides, Mike and Tim, were just wonderful. They made sure we saw all the items that were on our lists and even some unexpected ones. The visitation to all the Buda sites, the gold and people dressed in clothing from the country was so great. Seeing how the women made the flower decorations to honor the temples was amazing. All the areas to shop and the street food vendors were a site to see. Great time!! Now looking forward to the next adventure.

Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Thailand | Replied on May 12, 2024

Dear Janice,

Greetings from Ada and thanks a lot for your kind feedback.

It's wonderful to hear that you had such an enjoyable experience with our guides, Mike and Tim. They know how to create unforgettable adventures and we are proud of them. Exploring the Buda sites, witnessing the gold, cultural attire, and the flower decorations are really captivating. Those unexpected moments that often become the most cherished memories.

We warmly welcome you and your family back to Thailand in the future. There are more amazing adventures awaiting you here.

Best regards,
Ada

Guide Mike was fantastic! Great attitude, lots of information
Thailand | Apr 28 - May 2, 2024

A
Aneta J.
Paradise, NV | Reviewed on May 02, 2024

Guide Mike was fantastic! Great attitude, lots of information, took us on extra trips not in itinerary and walked us to specific shopping stores! Jim got friendly as time went on trying to use his English skills. Loved the cold water and wash cloths! I'm keeping Mike's card just in case I need it again.

Local specialist: Ada Huang
Ada
Ada Huang
Local specialist in Thailand | Replied on May 13, 2024

Dear Aneta,

Greetings from Ada and thanks a lot for your positive feedback about your Thailand trip.

It's wonderful to hear that Guide Mike exceeded your expectations! His positive attitude, wealth of information, and willingness to go above and beyond by taking you on additional trips and assisting with shopping made your experience truly exceptional. It's also great to hear that Jim warmed up and got friendly.

Wish you happy all the time.

All the best,
Ada

I had a fantastic trip to Thailand, which mos...
Thailand | Apr 9 - Apr 16, 2024

Yulia
Yulia K.
the Netherlands | Reviewed on May 01, 2024
I had a fantastic trip to Thailand, which mostly was focused on beaches and relaxation. Thailand is just a perfect destination for it. At the same time, it was cool to be on a traveler's side, since I am a kimkim staff, and manage the Asian region. So my feedback is based not just on the impressions and experiences, but also on the knowledge about how tours should be conducted. We had just one private sightseeing tour in Bangkok included in the itinerary and our tour guide Lina was awesome! ... Read more

I had a fantastic trip to Thailand, which mostly was focused on beaches and relaxation. Thailand is just a perfect destination for it. At the same time, it was cool to be on a traveler's side, since I am a kimkim staff, and manage the Asian region. So my feedback is based not just on the impressions and experiences, but also on the knowledge about how tours should be conducted. We had just one private sightseeing tour in Bangkok included in the itinerary and our tour guide Lina was awesome! She is so passionate about what she does, she is knowledgeable and attentive to details.
We also had all transfers included, and the minivans provided for transfers were spacious, comfortable and had great air conditioning ( which is super important in Thailand), drivers provided us with cold water all the time. We had another speedboat "join-in" tour included in our itinerary, which I highly recommend. There were options and we were recommended a sunrise tour. It was fantastic to see the famous beach from Leo DiCaprio's movie "The Beach" without people since attending a sunrise tour allows you to enter the Island before all the crowds.
Also, I'd like to highlight the hotel we stayed at at PhiPhi Island - Phi Phi Co Co resort. I think this one was the best on the Island.
To sum it up - great tour, Tina is a great specialist and I am grateful for such a wonderful vacation.

Hotel Reviews
The Sukosol Hotel, Bangkok

Great location, and friendly staff. Breakfast was delicious with varieties of different food including European and Asian cuisines.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Phi Phi CoCo Beach Resort
Krabi

Omg, this was my favorite! Highly recommend! Living in such "private villas" was an absolutely awesome experience. You feel that you are somewhere on the Island, and the good thing is that you don't see other guests of this hotel often, only for breakfast ( however not crowded) and at the swimming pool. The only minus was that there were parties on another side of the Island, and you could hear some noise due to the echo, but this was the issue for the entire Island.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ao Nang Villa Resort
Krabi

Also a great one, the only minus - no private beach, but there is an easy access to the public beach, which wasn't the problem for us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on May 01, 2024

Hi Yulia,
Thank you so much for the kind review.
I'm happy that you loved the trip :)
I hope to see you again to introduce you to more islands for your next vacation.
Best,
Tina

Enjoyable trip to Thailand
Thailand | Mar 29 - Apr 12, 2024

Agnes
Agnes W.
United Kingdom | Reviewed on Apr 28, 2024
We had a wonderful trip to Thailand. Most of the trip went very smoothly however we had a few occasions where things didn't go as planned. Tina was always on hand and very responsive and did her best to try to resolve these issues. In retrospect, we also realised that we missed seeing a few important sights which we would have expected Tina to highlight for us proactively. Although we would consider booking through kimkim again, more insight about what to see and where to go as well as a more... Read more

We had a wonderful trip to Thailand. Most of the trip went very smoothly however we had a few occasions where things didn't go as planned. Tina was always on hand and very responsive and did her best to try to resolve these issues. In retrospect, we also realised that we missed seeing a few important sights which we would have expected Tina to highlight for us proactively. Although we would consider booking through kimkim again, more insight about what to see and where to go as well as a more proactive level of support from the local agency would have been appreciated.

Hotel Reviews
Raya Heritage Hotel
CHIANG MAI

Incredible and beautiful hotel. Excellent service. Wonderful food. impressive rooms. Would definitely return and highly recommend to others.

Authenticity & Character
Location
Staff
Everyone was very professional, extremely helpful and lovely.
Cleanliness & Comfort
The Riverie by Katathani
Chiang Rai

It did the job. The pool area was nice. Otherwise, not much character. Food was ok.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Anantara Riverside Bangkok Resort
Bangkok

Very good hotel. Good location. Helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katathani Phuket Beach Resort
Phuket

Good hotel. Wonderful access to beach and many pools.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Phuket Half-Day City Tour
Phuket Half-Day City Tour
Phuket

Very disappointing tour. The guide did not seem to be very knowledgable and didn't listen. We cut the tour short.

Quality of Experience
Guides, Drivers and Staff
Guide was very poor, lacked knowledge. Poor level of English. Did not listen at all. Kept talking nonstop.
Transport
Chiang Mai Cooking Class Experience
Chiang Mai Cooking Class Experience
Chiang Mai

Wonderful experience! Our chef was lovely. Facilities were great. The cooking class was excellent. Would absolutely recommend to others.

Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok

Excellent experience. It was very helpful to have a guide take us through Chinatown and points out all the foods we should try and provide more context.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 29, 2024

Hi Agnes,
Thanks for the kind review.
I appreciate that you take time for the detailed feedback which is very important to me.
Taking this as an opportunity, I will definitely improve our services.
Thank you!
Tina

Loved our Thailand adventure
Thailand | Apr 10 - Apr 21, 2024

Lesli
Lesli W.
Denver, CO | Reviewed on Apr 28, 2024
Tina, our local specialist, was extremely responsive and professional, both during the planning process and while we were traveling. I was very impressed! We thoroughly enjoyed our guide Lena while in Bangkok. She spoke excellent English and her knowledge of both Thailand in general, and of all of the places we visited with her, was impressive. Read more

Tina, our local specialist, was extremely responsive and professional, both during the planning process and while we were traveling. I was very impressed! We thoroughly enjoyed our guide Lena while in Bangkok. She spoke excellent English and her knowledge of both Thailand in general, and of all of the places we visited with her, was impressive.

Hotel Reviews
The Quarter Hua Lamphong by UHG
Bangkok

The room itself was very nice. The road noise from outside was a bit distracting, but overall, a nice place to stay. Very friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Boutique Raft Resort River Kwai
Kanchanaburi

The staff was very friendly and the location along the river was nice. The food from the restaurant was also very good. Our main issue was that the air conditioning was antiquated so it took hours for the room to become a bearable temperature. That and we had several bugs and lizards in our room.

Authenticity & Character
Almost too rustic with poor air conditioning and places for critters to get into our room, which they did. Charming appearance.
Location
Staff
Cleanliness & Comfort
Again, air conditioning didn't work well, though it was extremely hot the days we were there. Would recommend the hotel allow guest to keep the key card inserted while out for the day so the electricity remains on and air conditioning keeps room comfortable.
Na Nirand Resort
Chiang Mai

Lovely property with friendly staff. Excellent food and beautiful setting.

Authenticity & Character
Well maintained and awesome attention to detail.
Location
Staff
Cleanliness & Comfort
The Quarter Pai hotel

Lovely rooms and comfortable beds.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Katathani Phuket Beach Resort
Phuket

Nice resort with lots of great restaurant choices and several pools to choose from. Staff was amazing and the property was clean and neat.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Grand Saigon
Ho Chi Minh City

Great location. Loved the rooftop bar and great breakfast. Friendly, efficient staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok

So interesting to see all of the booths/stalls. Loved this activity!

Quality of Experience
Food
It was neat to learn that several booths had earned Michelins stars. Who knew?!
Guides, Drivers and Staff
Lena encouraged us to try things that were out of our comfort zone, which was great!
Transport
Bangkok's Temples Tour
Bangkok's Temples Tour
Bangkok

So interesting! Our guide Lena was fantastic!

Quality of Experience
Guides, Drivers and Staff
Transport
Exploring the Ancient Ayutthaya
Exploring the Ancient Ayutthaya
Thailand

Again, Lena was amazing! Loved hearing out the history of the area.

Quality of Experience
Guides, Drivers and Staff
Our driver Owen was great too. Lena was the best!
Transport
Transfer from Bangkok to Kanchanaburi
Transfer from Bangkok to Kanchanaburi
Thailand

Loved visiting the floating and train markets!

Quality of Experience
Guides, Drivers and Staff
Transport
Comfortable van
Half-Day Doi Suthep Temple Tour
Half-Day Doi Suthep Temple Tour
Chiang Mai

This activity was substituted from our original plan due to the water festival going on. The temple itself was less grand than others we visited, but we assume that was due to the changes that needed to be made, which is understandable. The best part of this tour was our guide. I believe his name was Bee or Vee. He was so friendly, his English was excellent, and was so funny and warm. He gave us lots of great info about Thailand and Chiang Mai. We enjoyed him immensely.

Quality of Experience
Guides, Drivers and Staff
Loved our guide!
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 29, 2024

Hi Lesli,
Thank you so much for the kind review.
I appreciate it. I am also happy that you had a fun time here.
Hope to see you again:)
Best,
Tina

Customized and Personal Experiences at Reasonable Cost
Thailand | Apr 12 - Apr 27, 2024

Tom
Tom S.
Denver, CO | Reviewed on Apr 28, 2024
We had an amazing time in Southeast Asia thanks to Tina and Kimkim! We had never used a travel agent before and desperately wanted to go to Southeast Asia but did not have time to plan our trip. Tina worked with us across multiple iterations to customize a trip with different activities, locations, and lodging that suited our preferences. Our local guides and drivers were amazing! We did not think about the amount of hassle it would save to have all this booked ahead of time. Plus it was... Read more

We had an amazing time in Southeast Asia thanks to Tina and Kimkim! We had never used a travel agent before and desperately wanted to go to Southeast Asia but did not have time to plan our trip.

Tina worked with us across multiple iterations to customize a trip with different activities, locations, and lodging that suited our preferences. Our local guides and drivers were amazing! We did not think about the amount of hassle it would save to have all this booked ahead of time. Plus it was amazing to have local guides that we got to see multiple days in a row.

All in all, we happily recommend Tina + Kimkim and will use them again the next time we come back to Southeast Asia!

Hotel Reviews
Lynnaya Urban River Resort
Siem Reap

A hidden oasis centrally located in Siem Reap! We loved the pool and the room was amazing. Plus the prices were super reasonable!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Super clean and very nice. Our AC ran a little warm but otherwise an amazing hotel
Koh Tao Cabana Hotel
Koh Tao

Amazing location on the end of the Koh Tao beach. Easily walkable to busier areas with a free shuttle from the pier yet still a bit more relaxed. We loved the onsite restaurant (servers were very friendly + food was solid) but also easy to walk to other options

Activity Reviews
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
A visit to Mae Klong Railway market and Damnoen Saduak Floating Market!
Bangkok

Tour guide Nick really got to know us and was able to make slight tweaks to the itinerary to suit our desires!!! He was very friendly and the best tour guide we had on the whole two week trip

Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Cooking Class Experience
Chiang Mai Cooking Class Experience
Chiang Mai

Such a great experience! Our guide was very friendly and allowed us to provide input into our menu since we were the only couple participating. The food turned out great and we had an awesome time. Can’t wait to take the recipes we learned and make them back home

Quality of Experience
Guides, Drivers and Staff
Transport
Half-Day Eco Elephant Care!
Half-Day Eco Elephant Care!
Chiang Mai

I was a little apprehensive booking this since I didn’t see too many reviews for it and wanted to make sure it was ethical. Turns out, it was an amazing experience. They talked about how they used positive reinforcement to work with the elephants they had onsite (3 females). We had an opportunity to feed them, wash them in the river, and make them a nutritious snack using local natural supplements.

Quality of Experience
Guides, Drivers and Staff
Transport
Diving around Koh Tao!
Diving around Koh Tao!
Thailand

Dices were great and the dice masters were great as well. Visibility wasn’t perfect the day we were out there but can’t control that. Had a really fun time, thanks Nina!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 29, 2024

Hi Tom,
Thank you so much for such a thoughtful review.
I appreciate and am happy that you had a great time here.
Hope to see you again :)
Best,
Tina

Honeymoon of our dreams!
Thailand | Apr 10 - Apr 23, 2024

Michael and Miranda
Michael and Miranda E.
Los Angeles, CA | Reviewed on Apr 24, 2024
Everything was pretty much amazing, there were a few things we didn’t love (like sometimes not being able to choose our food or know how long we were going to be doing an activity or how long it would take to get a place). Those kind of things come with the territory of having a guides on the ground and having someone who knows the area/culture/etc. outweighed most of our drawbacks! We even lost some nice headphones and were able to get them sent to the next place we stayed before we left to... Read more

Everything was pretty much amazing, there were a few things we didn’t love (like sometimes not being able to choose our food or know how long we were going to be doing an activity or how long it would take to get a place). Those kind of things come with the territory of having a guides on the ground and having someone who knows the area/culture/etc. outweighed most of our drawbacks! We even lost some nice headphones and were able to get them sent to the next place we stayed before we left to be back in the states. Overall if you’re going to a place where you don’t have experience traveling or possibly are worried about language barriers (or like us) don’t want to have to worry about the headaches of booking and transportation yourself DEFINITELY book with KimKim!

Hotel Review
The FloatHouse River Kwai
Chang Wat Kanchanaburi

This place is an experience all its own!! A ABSOLUTE MUST STAY! We loved every moment we stayed here.

Authenticity & Character
You feel like you’re really in nature with all the luxury of a 5 star hotel!
Location
It’s off the beaten path, and you have to take a boat to get there which was so fun!
Staff
The service here was amazing!
Cleanliness & Comfort
Activity Review
John Gray's sea canoe - Hong by Starlight joining tour
John Gray's sea canoe - Hong by Starlight joining tour
Phuket

This is an ABSOLUTE must do on your trip if you have any time in Phuket!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kien Nguyen

Thailand & Cambodia Trip exceeded expectations
Thailand | Apr 7 - Apr 19, 2024

Felice
Felice Z.
Torrance, CA | Reviewed on Apr 21, 2024
There was an issue in the itinerary, which I figured out 5 days before the trip, that required Kelly to reschedule the Bangkok portion. She immediately responded to my message and reworked that portion of the trip; handling an issue promptly is so important. In spite of that last minute needed itinerary change, we loved every activity that Kelly planned and had an absolutely amazing time. Each guide was amazing. Nam, Kate, and Feng were immensely knowledgeable, caring, fun, organized, and... Read more

There was an issue in the itinerary, which I figured out 5 days before the trip, that required Kelly to reschedule the Bangkok portion. She immediately responded to my message and reworked that portion of the trip; handling an issue promptly is so important. In spite of that last minute needed itinerary change, we loved every activity that Kelly planned and had an absolutely amazing time.

Each guide was amazing. Nam, Kate, and Feng were immensely knowledgeable, caring, fun, organized, and kind. They were able to answer literally anything we asked and constantly made sure we had plenty of water and were well cared for. Jon and his family at the Raunkaew-Yanon Family Home for the cooking class and culture experience welcomed us into their home and taught us so much. It was a beyond incredible experience. Chi Chi at the Elephant Nature Park was knowledgeable, fun, and a sweetheart. Lily who only transported us from and to the Bangkok airport on our last night and day was caring and sweet.

The activities and guides exceeded our expectations. We highly recommend Kelly for putting together the itinerary and setting up all of the activities and guides. The guides from the company in Southeast Asia were outstanding A++.

Hotel Reviews
Lancaster Bangkok Hotel
Bankok

Absolutely exquisite hotel. The rooms are lovely. The pool is beautiful. The restaurant menu is so good. The morning buffet breakfast was incredible. The gym had everything and there is a beautiful sauna and stream room. Only issue is the location is not great so we did not go outside the hotel when we works get back after our activities. But the hotel was so amazing that this was fine with us.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
RatiLanna Riverside Spa Resort
Chiang Mai

Hotel was incredible. Room beautiful. Massages were outstanding. We did that twice. Breakfast buffet was amazing. Pool was gorgeous and pool bar was great. Restaurant for dinner and the buffet breakfast was outstanding.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
FCC Angkor by Avani
Siem Reap

Hotel was certainly 5-star for Cambodia, but more like 4-star for more developed countries. Food was good, but not amazing…same each day. Room was small for a 5-star hotel. The lobby and restaurant bar were outage so there was no inside seating to get away from the heat. Pools were small, but warm water, such was nice. There was a singer or dance group each evening which was nice. Located on the river, which was also nice.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Full Day Maeklong Railway Market and Damnoen Saduak Floating Market
Bangkok

These two activities were so unusual and fun. The railway market was a blast. The floating market was such an unexpected treat. We had fun buying different things.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Historical Ayutthaya Tour from Bangkok
Full Day Historical Ayutthaya Tour from Bangkok
Thailand

We loved each temple and site we visited. Nam was so knowledgeable and took such great care of us.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Grand Palace and Wat Phra Kaew Tour
Half Day Grand Palace and Wat Phra Kaew Tour
Bangkok

The Grand Palace was beautiful and exquisite.

Quality of Experience
Guides, Drivers and Staff
Transport
Overnight Stay at Elephant Nature Park (day 1) (Join-in Basis)
Overnight Stay at Elephant Nature Park (day 1) (Join-in Basis)
Chiang Mai

Elephant Nature Park is so special. Their treatment of the elephants is purely ethical. We learned so much. Overnight experience is a big recommend. Food is same each day and cafeteria quality only. I had a health emergency after dinner after all staff were gone. There was no mention in the introduction of what to do in an emergency. There should be accessible staff on site 24/7 who have first aid training and supplies. I got dizzy and my speech was slurred. It took 30 minutes for us to talk to an RN in the United States. Likely my blood pressure dropped from the heat. I could have been given electrolytes and some basic care. Chi Chi was an amazing guide!!

Quality of Experience
Lack of staff 24/7 is huge safety issue
Food
Guides, Drivers and Staff
Staff were amazing; however lack of staff 24/7 is an issue.
Transport
Overnight at Elephant Nature Park (day 2) (Join-in Basis)
Overnight at Elephant Nature Park (day 2) (Join-in Basis)
Chiang Mai

Chi Chi was so great. We loved our experience with the elephants. Per Day 1 review, huge issue that there is not available staff and first aid 24/7.

Quality of Experience
Same comments about lack of 25/7 staff on site and first aid
Food
Guides, Drivers and Staff
Transport
Full Day Chiang Mai City Tour with Monk Chat
Full Day Chiang Mai City Tour with Monk Chat
Chiang Mai

Kate is awesome! Knowledgeable and caring. We really enjoyed each site visited. Rickshaw was fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Buatong Waterfall
Half day Buatong Waterfall
Chiang Mai

So fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Fun Cooking Experience With a Local Lanna Family
Half Day Fun Cooking Experience With a Local Lanna Family
Chiang Mai

This was such a beautiful surprise. SO much more than coming. Learn about Lanna history and customs. Walk through property to see the exotic trees and learn. Meet generations from the family.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour to Angkor Thom and Angkor Wat
Full Day Tour to Angkor Thom and Angkor Wat
Siem Reap

Feng is so incredible. He shared not only any Cambodian history and Buddhism but shared his personal moving story. We loved our time with him. He took such good care of us. The sites were gorgeous.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Tour to Banteay Srei and Ta Prohm
Full Day Tour to Banteay Srei and Ta Prohm
Siem Reap

Beautiful sites!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half Day Tonle Sap Lake Tour
Half Day Tonle Sap Lake Tour
Siem Reap

Very moving experience as the people living here have such awful living conditions and extreme poverty.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Apr 24, 2024
Dear Felice, Warm greetings from Kelly.Thank you so much for sharing your wonderful experience. It's so delighted to know that
Despite the last-minute changes, you thoroughly enjoyed every activity and have enjoyable and amazing time in Japan.
Your praise for each guide you encountered is wonderful to hear. Nam, Kate, Feng, Jon, Chi Chi, and Lily all contributed to making your trip memorable with their knowledge, care, and warmth. We're thrilled that the activities and guides exceeded... Read more

Dear Felice,

Warm greetings from Kelly.Thank you so much for sharing your wonderful experience. It's so delighted to know that
Despite the last-minute changes, you thoroughly enjoyed every activity and have enjoyable and amazing time in Japan.

Your praise for each guide you encountered is wonderful to hear. Nam, Kate, Feng, Jon, Chi Chi, and Lily all contributed to making your trip memorable with their knowledge, care, and warmth.

We're thrilled that the activities and guides exceeded your expectations, and we appreciate your high recommendation for our itinerary planning and coordination.

We are so sorry to know what happened with the health emergency you experienced and thanks a lot for your advice there should be accessible staff on site 24/7 who have first aid training and supplies. We have forwarded this to the hotel management and are hopeful that they will take steps to address and improve this issue.

Thank you again for sharing your detailed feedback, and we're delighted that you had such a fulfilling and memorable journey throughout Southeast Asia.

Wish you more wonderful adventures.

Best regards,
Kelly

Family Holiday to Thailand
Thailand | Mar 30 - Apr 13, 2024

Kathryn
Kathryn H.
United Kingdom | Reviewed on Apr 19, 2024
Overall we had a fantastic holiday to Thailand, apart from the last few days in Phuket. The guide that we had in Bangkok (Watson) was great and really knowledgeable. Arti in Chiang Mai was our favorite guide, she had fantastic English and really good knowledge and stories of all the places we visited.
The hotel in Chiang Mai was great location, nice pool and the rooms were all good, however the breakfast was really poor quality and very limited would not recommend that to people on this...
Read more

Overall we had a fantastic holiday to Thailand, apart from the last few days in Phuket. The guide that we had in Bangkok (Watson) was great and really knowledgeable. Arti in Chiang Mai was our favorite guide, she had fantastic English and really good knowledge and stories of all the places we visited.
The hotel in Chiang Mai was great location, nice pool and the rooms were all good, however the breakfast was really poor quality and very limited would not recommend that to people on this basis.
Ko Samui was nice and hotel was fine as we were only there a couple of nights and all the activities worked well, sadly the sea around the hotel wasn't ideal as it was really murky and no wildlife visible we only saw tropical fish and corals on our boat trip. If we had stayed longer we would probably have wanted to stay in a different place.
Phuket sadly was really disappointing we thought that we were staying in Phuket old town as the description of the hotel and what we would be able to see and do made out that we were close, however on arrival we were on the other side of the peninsula to Phuket town in Patong and was really not a nice area, the beach was really busy and not very clean, it was overly touristy and full of bars, and the red light district which wasn't ideal with a family.

Activity Review
A Day trip to Doi Inthanon National Park!
A Day trip to Doi Inthanon National Park!
Chiang Mai
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 25, 2024

Hi Kathryn,
Thank you so much for the review.
I'm happy that you had a great time mostly.
I appreciate for taking the time.
Best,
Tina

A very well planned and enjoyable trip to Thailand!
Thailand | Apr 6 - Apr 12, 2024

R
Rebecca B.
the Netherlands | Reviewed on Apr 14, 2024
Tina was excellent and planned our trip perfectly, with everything running smoothly and all of our activities that she included being fantastic- John Gray’s Sea Canoe was a particular highlight and I would recommend this trip to anyone visiting the area. The staff and organisation was just fantastic and the activities throughout the day were wonderful. Our only issue on this trip was the planned visit to Elephant Jungle Sanctuary in Phuket. We had stressed that we were cautious about only... Read more

Tina was excellent and planned our trip perfectly, with everything running smoothly and all of our activities that she included being fantastic- John Gray’s Sea Canoe was a particular highlight and I would recommend this trip to anyone visiting the area. The staff and organisation was just fantastic and the activities throughout the day were wonderful.

Our only issue on this trip was the planned visit to Elephant Jungle Sanctuary in Phuket. We had stressed that we were cautious about only doing this activity if it was completely ethical and unfortunately for us it did not seem to be- although you can’t ride the elephants, their purpose at the sanctuary is to be touched and photographed by tourists rather than just being left to roam and letting tourists observe them in their natural environment in a ‘hands-off’ way, which is what we would have preferred. We left the sanctuary without taking part in the activity so this was a waste of money and travel time for us.

Overall though, we would definitely use KimKim again to plan another trip as the whole process was smooth and easy and Tina kept in touch regularly.

Hotel Reviews
Our Jungle House
Surat Thani

This hotel is absolutely beautiful for those who want to get away from the hustle and bustle and stereotypically touristy Thailand experiences. The location is right in the jungle and is such a great experience to be in the middle of nature. A particular highlight was the food- the menu is really good and the food is high quality (we are both vegetarian also, and had some of our best meals at this hotel). The only issue is that the rooms are open and there is no air-con, so (if like us you are visiting in the hot season) you will struggle to sleep at night as it is so hot and humid and you will get a lot of bugs in your room. It’s still a fantastic experience but for us we couldn’t have stayed more than two nights as we weren’t getting a good night’s sleep. The staff and activities you can do are also fantastic and we would highly recommend a stay in this hotel if you are visiting the National Park.

Authenticity & Character
Location
Being in the jungle and amongst nature
Staff
Cleanliness & Comfort
It is a good thing that they don’t have air-con, as this hotel is very eco-friendly, however it is very hot and humid in your room and this is uncomfortable but worth putting up with for a few nights for a fantastic stay amongst nature :)
Bandara Villa Phuket
Phuket

A beautiful and luxurious hotel with an excellent location and very friendly and helpful staff. The rooms are superb, the private pool is such a lovely and luxurious touch. The food at the restaurant is very nice also- we just wish they had more vegetarian options!

Authenticity & Character
Location
Right on the beach with sea views :)
Staff
Cleanliness & Comfort
Activity Review
John Gray's Sea Canoe - Hong by Starlight
John Gray's Sea Canoe - Hong by Starlight
Phuket

Cannot be more positive about this trip! From start to finish it was well organised and thoroughly enjoyable. The staff on the boat were so friendly and just made so much effort to ensure that we had a great time. Our canoe guide Adam was wonderful! The food was delicious, and there were always snacks and water available throughout the day, as well as the planned meals. Vegetarians were catered for so well- in fact, this is probably the best trip I have ever been on where we felt catered for properly and not just an after thought with one food option on the buffet. The activities were also great, and even though it was a long day, we always felt that we were having fun. Highly recommend this trip to anybody visiting the area!

Quality of Experience
Food
Vegetarians were really well catered for!
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 16, 2024

Hi Rebecca,
Thank you so much for the review.
I'm happy that you had a great time and enjoyed the trip.
Hope to see you again!
Best,
Tina

First time in Thailand
Thailand | Mar 24 - Apr 6, 2024

Jill
Jill S.
Grand Forks, ND | Reviewed on Apr 13, 2024
Tina was awesome at answering questions and with very responses! Great customer service. All of our drivers were on time and friendly. Our excursions were great! Thailand is such a beautiful country with wonderful people. We especially loved the Tree House Villa and The Shores at Katathani. Amazing properties. The Tree House stands out because of the amazing service and amenities. We plan to return to this property in the future. The only snafu I’m is that we were placed on the 2nd floor... Read more

Tina was awesome at answering questions and with very responses! Great customer service. All of our drivers were on time and friendly. Our excursions were great! Thailand is such a beautiful country with wonderful people. We especially loved the Tree House Villa and The Shores at Katathani. Amazing properties. The Tree House stands out because of the amazing service and amenities. We plan to return to this property in the future. The only snafu I’m is that we were placed on the 2nd floor at the Panvaree The Greener Floating Bungalows . We had been specific about wanting a one-the-water room. This was disappointing since staying in a floating bungalow was something we were really looking forward to experiencing. Be very specific when working and ask for confirmation that you have the room that you expect to have. Tina suggested to Age Resturant as our last meal in Thailand before going to the airport and it was wonderful! Lovely view and great food. Our trip was the perfect blend of sight seeing and relaxation. We plan to return to this wonderful country sometime in the future.

Hotel Review
TreeHouse Villas Villas Koh Yao Noi Luxury Beach Resort
Thailand

Amazing, Amazing - we had a magical stay here. The staff was simple thee best! Good food, great amenities and lovely views from villa 305. I could have stayed a very long time! Our favorite place on our trip

Authenticity & Character
Location
Wonderful!!!!!!!
Staff
Very kind, quick responses to needs!
Cleanliness & Comfort
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Apr 15, 2024

Hi Jill,
Thank you so much for such a lovely review!
I appreciate it and am happy that you had a great time here.
Hope to see you again!
Best,
Tina

Thailand Honeymoon
Thailand | Mar 28 - Apr 7, 2024

Nicole
Nicole R.
Atlanta, GA | Reviewed on Apr 10, 2024
Lacey created the most perfect itinerary for our Thailand honeymoon. We had such an amazing time we extended our trip! We were taken care of the entire time and treated like royalty! This is our second time booking with KimKim, and it was exactly what we hoped for and more. Read more

Lacey created the most perfect itinerary for our Thailand honeymoon. We had such an amazing time we extended our trip! We were taken care of the entire time and treated like royalty! This is our second time booking with KimKim, and it was exactly what we hoped for and more.

Hotel Reviews
Na Nirand Resort
Chiang Mai

Great hotel- absolutely gorgeous and a very short walk to the night market. It felt centrally located but still quiet. The pool was incredible.

Authenticity & Character
Location
easy walk to night market
Staff
so friendly
Cleanliness & Comfort
Sri Panwa Phuket Luxury Pool Villa Hotel
Phuket

This is probably the best resort I have ever stayed at. We loved it so much, that we extended our trip to have more free time at the resort. The private infinity pool was amazing and had an incredible view. The private beach was also very nice. There are kayaks to use at the the beach, but we were told not to go in the water due to an abundance of jellyfish. We hope to come back to Phuket and stay at this hotel.

Authenticity & Character
Location
far from the airport and excursions due to it's remote location, but short walk to shops/food.
Staff
Cleanliness & Comfort
Activity Reviews
Alms giving and jungle temple
Alms giving and jungle temple
Chiang Mai
Phi Phi Island & May Bay Discovery with Snorkeling by Hype Yacht Join-in Activity
Phi Phi Island & May Bay Discovery with Snorkeling by Hype Yacht Join-in Activity
Phuket
Quality of Experience
Bangkok symbolic temples
Bangkok symbolic temples
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Chiang Mai Off the Beaten Track by tuk tuk - joining activity (chauffer driven)
Chiang Mai Off the Beaten Track by tuk tuk - joining activity (chauffer driven)
Chiang Mai

we loved that this was a private tour with the elephants

Quality of Experience
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Manohra Dinner cruise
Manohra Dinner cruise
Bangkok
Quality of Experience
Food
Melting Pot of Trading
Melting Pot of Trading
Bangkok
Quality of Experience
Guides, Drivers and Staff
Railway market & floating market
Railway market & floating market
Bangkok
Lanna Lifestyle & Cooking Experience with A Local Family with lunch
Lanna Lifestyle & Cooking Experience with A Local Family with lunch
Chiang Mai

A must do activity

Quality of Experience
Food
John Gray's sea canoe - Hong by Starlight joining tour
John Gray's sea canoe - Hong by Starlight joining tour
Phuket
Quality of Experience
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 11, 2024

Dear Nicole,
Thank you very much for your glowing feedback. This is really a great motivation for me and all of my team. It is our pleasure to accompany you this time, and I hope to have a chance to meet you in Hanoi soon.
From Exotic Voyages team with thanks!

Wonderful first experience with KimKim!
Thailand | Mar 24 - Mar 30, 2024

T
Toby C.
Denver, CO | Reviewed on Apr 09, 2024
My assigned local Specialist, Hilda, was amazing! She responded to questions and requests for adjustments to the itinerary right away on the front end. And then throughout the trip, she reached out and checked in to make sure all was going well and that I knew the next contact/scheduled item. All of our guides were great. In particular, Lid, our guide for Ayutthaya, was very knowledgeable and friendly, and worked hard to make sure that a vegetarian member of our party had good options for... Read more

My assigned local Specialist, Hilda, was amazing! She responded to questions and requests for adjustments to the itinerary right away on the front end. And then throughout the trip, she reached out and checked in to make sure all was going well and that I knew the next contact/scheduled item.

All of our guides were great. In particular, Lid, our guide for Ayutthaya, was very knowledgeable and friendly, and worked hard to make sure that a vegetarian member of our party had good options for lunch.

The hotel transfers were even more helpful than I expected as the guides went in with us to the airport to make sure we could figure out the process quickly and had a translator available.

Activity Reviews
Full day Khao Sok safari with Elephant activities (Join in basis) (07.00-18.00)
Full day Khao Sok safari with Elephant activities (Join in basis) (07.00-18.00)
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full Day Ayutthaya tour(driving only) (with lunch) within 10 hrs,usu. 8:30-17:00
Full Day Ayutthaya tour(driving only) (with lunch) within 10 hrs,usu. 8:30-17:00
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hilda Yang
Hilda
Hilda Yang
Local specialist in Thailand | Replied on Apr 15, 2024
Dear Toby, Hope you are doing fantastic and Thank you so much for sharing your positive experience with us.It is my great honor and pleasure to address your questions and adjust the itinerary for you and your party. We're also delighted to hear your appreciation for Lid, your guide for Ayutthaya with his excellent knowledge and friendly service.He is very happy to know you like the vegetarian food he recommended. Regarding the hotel transfers, we're pleased that they exceeded your... Read more

Dear Toby,

Hope you are doing fantastic and Thank you so much for sharing your positive experience with us.It is my great honor and pleasure to address your questions and adjust the itinerary for you and your party.

We're also delighted to hear your appreciation for Lid, your guide for Ayutthaya with his excellent knowledge and friendly service.He is very happy to know you like the vegetarian food he recommended.

Regarding the hotel transfers, we're pleased that they exceeded your expectations and provided valuable assistance, including accompanying you to the airport to ease the process and offering translation services.

We appreciate your feedback and look forward to assisting you with any future travel plans.

Best regards,
Hilda

Trust Kim Kim! You’re in good hands!
Thailand | Mar 3 - Mar 19, 2024

Kristen
Kristen M.
Canada | Reviewed on Apr 09, 2024
Planning this trip with Lacey was so easy! She was incredible. Perfect itinerary and always there with a quick response when we had a question. I would highly recommend Kim Kim to anyone. The only activity I would have left out was the bike ride in Bangkok. It was nice and the guide was lovely but it was soooooo hot. My only other SLIGHTLY negative comments are I wish we had more down time and I think having a driver and a guide were superfluous in some instances. Particularly to and... Read more

Planning this trip with Lacey was so easy! She was incredible. Perfect itinerary and always there with a quick response when we had a question. I would highly recommend Kim Kim to anyone.

The only activity I would have left out was the bike ride in Bangkok. It was nice and the guide was lovely but it was soooooo hot. My only other SLIGHTLY negative comments are I wish we had more down time and I think having a driver and a guide were superfluous in some instances. Particularly to and from The Float House.

Chiang Mai was our favourite part of the trip and we absolutely loved Bam. What a lovely lady! Our two excursions in Phuket were also wonderful.

Overall, this was a trip of a lifetime. Great experience.

Hotel Reviews
Villa De Pranakorn
Bangkok

Solid hotel. Would stay again.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The FloatHouse River Kwai
Chang Wat Kanchanaburi

Amazing hotel with a very crappy buffet. Rooms were gorgeous! Loved being on the water! The food was like a bad western Chinese buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thavorn Beach Village Resort & Spa
Phuket

Beautiful setting and gardens. Fantastic breakfast buffet. Didn’t love having to take the cable car up and down and the rooms could use an update. You get 2 bottles of water a day and there’s no place to buy more. I felt like we were being nickled and dimed for everything. Would choose a different hotel next time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Smile Lanna Hotel Chiang Mai

I loved this hotel! Great room and wonderful staff!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Novotel Bangkok Suvarnabhumi Airport Hotel

Great hotel

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Manohra Dinner cruise
Manohra Dinner cruise
Bangkok

Lovely cruise with an amazing dinner.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bang Krachao Cycling Tour
Bang Krachao Cycling Tour
Bangkok

Wasn’t a must see in our opinion. Super hot. Really nice guide!

Quality of Experience
Food
One of my favourite meals of the trip
Guides, Drivers and Staff
Transport
Night Street Food Tour After Dark by Tuk Tuk
Night Street Food Tour After Dark by Tuk Tuk
Bangkok

Really cool to experience Chinatown and the flower market. We were very particular about only eating food that was cooked fresh. I wish we had tried a bunch of little things and not just had one meal but maybe our guide was getting vibes from my husband because he was very squeamish.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bangkok symbolic temples
Bangkok symbolic temples
Bangkok

Great day touring the temples. Absolutely beautiful!

Quality of Experience
Guides, Drivers and Staff
Transport
Trek The Erawan National Park
Trek The Erawan National Park
Kanchanaburi

Beautiful park! Loved swimming in the pools and getting nibbled on by the fish. We only made it up to the 5th waterfall. It was over 40 degrees Celsius. We had a delicious lunch afterwards.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Alms giving, Doi Suthep and jungle temple
Alms giving, Doi Suthep and jungle temple
Chiang Mai

A really amazing experience .

Quality of Experience
Guides, Drivers and Staff
Transport
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Chiang Mai

We had a really good time learning to cook some traditional Thai dishes. I thought it would be a bit more of an intimate family gathering but this is a business . Really cool setting on the family land.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Doi Inthanon National Park - A nature walk and culture
Doi Inthanon National Park - A nature walk and culture
Chiang Mai

One of our favourite days. Beautiful walk along the river with Bam and our Karon guide with a coffee and delicious lunch in the village. Last stop was up to the King and Queen’s pagoda.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Araksa tea experience and limestone waterfalls
Araksa tea experience and limestone waterfalls
Chiang Mai

Lovely relaxing day. We had fun picking tea leaves. I didn’t want to stop. Beautiful location. We’ve really enjoyed the teas we bought there. Next was lunch on a float house and some swimming.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
John Gray's sea canoe - Hong by Starlight joining tour
John Gray's sea canoe - Hong by Starlight joining tour
Phuket

Amazing! Such gorgeous scenery! Highly recommend!! I wish I could add videos.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sunrise Phi Phi island joining tour
Sunrise Phi Phi island joining tour
Phuket

The Phi Phi islands do not disappoint! Stunningly beautiful! Swimming and snorkeling in one of the most amazing places I’ve ever been. Fantastic tour company. Highly recommend!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Elephant Jungle Sanctuary (Full day)
Elephant Jungle Sanctuary (Full day)
Chiang Mai

It was great. We spent all the time we wanted with the elephants. There was a Mom and baby in their own enclosure and they seemed somewhat stressed. The mom was swaying back and forth and this we were told was because of the elephants weight? If you google why elephants do that, it’s because they’re stressed. Other than that the elephants looked well taken care of and the experience was fantastic.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Lacey Ngo
Lacey
Lacey Ngo
Local specialist in Hanoi | Replied on Apr 11, 2024

Dear Kristen,
Thank you very much for your valuable and detailed feedback. This will help us a lot to improve ourselves and do our better job. Hope to accompany you in your next trip to Southeast Asia :)
From Exotic Voyages team with thanks!

Our guide in northern Thailand, Dare ( I cou...
Thailand | Mar 27 - Mar 29, 2024

K
Katheryn F.
Harrison, NJ | Reviewed on Apr 05, 2024
Our guide in northern Thailand, Dare ( I could have the spelling wrong) was excellent. Very informative and knowledgeable about Thai history and history of Myanmar and Laos also. The itinerary was arduous but in hindsight the information provided was excellent. Read more

Our guide in northern Thailand, Dare ( I could have the spelling wrong) was excellent. Very informative and knowledgeable about Thai history and history of Myanmar and Laos also. The itinerary was arduous but in hindsight the information provided was excellent.

Hotel Review
Silom Serene Hotel
Bangkok
Authenticity & Character
.
Location
.
Staff
.
Cleanliness & Comfort
.
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Apr 06, 2024

Dear Lynn,
Thank you so much for taking the time to share your experience with us. I am so delighted that you and your friends had a great time in Thailand specifically. Thanks for your kind words about our guide Dare, he remembers you and sends you his warm regards.
We’re very grateful for travelers like you and hope to see you again!
Warmest,
Ashley

We had our trip to Bangkok organized with KIM...
Thailand | Mar 26 - Mar 30, 2024

W
Warren G.
New Zealand | Reviewed on Apr 01, 2024
We had our trip to Bangkok organized with KIMKIM agent Kelly who did an amazing job with the itinerary as per our requests
Often being in contact before and during the trip to make sure all was going well.
Our guide Lily was outstanding. Very personable and very knowledgeable on all things that were in our itinerary.
The best thing while using KIMKIM is that the agent is in your time zone, so communication and changes are in real time with no delays.
We can recommend Kelly from KIMKIM... Read more

We had our trip to Bangkok organized with KIMKIM agent Kelly who did an amazing job with the itinerary as per our requests
Often being in contact before and during the trip to make sure all was going well.

Our guide Lily was outstanding. Very personable and very knowledgeable on all things that were in our itinerary.
The best thing while using KIMKIM is that the agent is in your time zone, so communication and changes are in real time with no delays.

We can recommend Kelly from KIMKIM and Lily the Bangkok guide as very professional both delivering an amazing and pleasurable time.

Hotel Review
Maitria Mode Sukhumvit 15 Bangkok - A Chatrium Collection

Nice clean hotel but the air conditioning is very noisy. Otherwise not a bad hotel maybe just a bit away from market and restaurants

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Kelly Lu
Kelly
Kelly Lu
Local specialist in Bangkok | Replied on Apr 02, 2024
Dear Warren:Thank you for giving us a five-star rating! We are delighted and gratified to learn of your satisfaction with our service.Throughout your journey, we have been committed to providing you with the highest quality service and experience to ensure your trip is enjoyable and unforgettable. Your satisfaction is our greatest motivation and inspiration.We sincerely wish you a life filled with happiness, joy, and success in the days ahead. It would be our honor to serve you again if you... Read more

Dear Warren:Thank you for giving us a five-star rating! We are delighted and gratified to learn of your satisfaction with our service.Throughout your journey, we have been committed to providing you with the highest quality service and experience to ensure your trip is enjoyable and unforgettable. Your satisfaction is our greatest motivation and inspiration.We sincerely wish you a life filled with happiness, joy, and success in the days ahead. It would be our honor to serve you again if you have any travel plans or needs. We look forward to the opportunity to assist you once more!Thank you once again for your trust and support.Wishing you all the best, and may you enjoy good health and happiness!

Solo travel to Bangkok, Chiang Mai and Phuket
Thailand | Mar 23 - Mar 29, 2024

Lauren
Lauren H.
| Reviewed on Mar 30, 2024
Tina and all of my guides in Bangkok, Chiang Mai and Phuket were AMAZING! Nothing was too much for them and considering this was my first solo travelling experience, I felt so safe and cared for which was really important for me. Everyone was so informative and if I ever asked any questions they would be answered straight away with no issues so it really put my mind at rest. Thank you so much! Read more

Tina and all of my guides in Bangkok, Chiang Mai and Phuket were AMAZING! Nothing was too much for them and considering this was my first solo travelling experience, I felt so safe and cared for which was really important for me. Everyone was so informative and if I ever asked any questions they would be answered straight away with no issues so it really put my mind at rest. Thank you so much!

Hotel Reviews
The Quarter Hua Lamphong by UHG
Bangkok
Authenticity & Character
Location
Staff
Cleanliness & Comfort
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai
Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Charm Resort Phuket
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Elephant Jungle Sanctuary in Chiang Mai-Half Day
Chiang Mai
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Exploring Bangkok by local transfers and walking tour
Exploring Bangkok by local transfers and walking tour
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Welcome to Chiang Mai!
Welcome to Chiang Mai!
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Temple and Hill tribes in Chiang Mai
Temple and Hill tribes in Chiang Mai
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phi Phi island, Khai island, Pi Leh lagoon & Maya bay by speed boat
Phuket
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Welcome to Bangkok!
Welcome to Bangkok!
Bangkok
Quality of Experience
Guides, Drivers and Staff
Transport
Enjoy Food Tasting in Chinatown!
Enjoy Food Tasting in Chinatown!
Bangkok
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Tina Oo
Tina
Tina Oo
Local specialist in Thailand | Replied on Mar 31, 2024

Hi Lauren,
Thank you so much for the feedback and I'm happy that you had a good time here in Thailand.
I appreciate this precious review.
Hope to see you again!
Best,
Tina

Great trip with wonderful guides and drivers ...
Thailand | Mar 24 - Mar 27, 2024

Pam
Pam B.
North Plainfield, NJ | Reviewed on Mar 28, 2024
Guide was very accommodating and kind. Drivers were amazing. We may have not realized what we were planning as the second day was too much driving but overall everything was great. Nice to have hotel with a pool Read more

Guide was very accommodating and kind. Drivers were amazing. We may have not realized what we were planning as the second day was too much driving but overall everything was great. Nice to have hotel with a pool

Hotel Review
De Charme Hotel
Amphoe Muang, Si Phum, Chiang Mai

For the price it was wonderful. Breakfast wasn’t fabulous but good

Authenticity & Character
Lovely rooms.
Location
So close to the Sunday night market
Staff
Front desk folks were very helpful and kind
Cleanliness & Comfort
Activity Reviews
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Half day Chiang Mai Elephant Jungle Sanctuary - Join tour
Chiang Mai

Great visit. So informative. Good lunch

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day trip to Chiang Rai from Chiang Mai by KT
Day trip to Chiang Rai from Chiang Mai by KT
Chiang Mai

Too long of a day. Loved all the sites and the guide was great but just too long

Quality of Experience
Guides, Drivers and Staff
Transport
Half day Chiang Mai City Tour
Half day Chiang Mai City Tour
Chiang Mai
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Mar 31, 2024

Dear Pam,
What lovely photos!!! Thank you so much for spending your time writing us another review to share your experience for the Chiang Mai trip. I am honestly thrilled that you enjoyed the hotel and tours.
Hope to see you again in Vietnam one day!
Best wishes!
Ashley