Kimkim Trip Reviews for Nicaragua

Emily was an absolute pro at making me feel well looked after on this trip. She was wonderful about listening attentively to my needs and shifted her approach to the planning when some unexpected developments emerged shortly before and during the trip. The local guides and drivers were so hospitable and made me feel like a family member at every step of the way. I couldn’t have enjoyed this trip more!

My trip to Nicaragua was truly one of the best trips I've ever taken. Two things made it particularly amazing. First, I want to thank Emily, my trip organizer, who managed to put together a spectacular itinerary for me based on my interests and feedback. We went through several iterations with where to go/what to see/where to stay, etc, and she always responded quickly and kindly. I really felt like her goal was to make me happy, and she did not seem to mind all my questions and changes as we went through the process. I actually looked at a few other personal organization services like kimkim, but Emily went above and beyond to deliver the best itinerary for me, which included lots of walking, nature, culture, museums, seeing the big sights (Leon, Esteli, Granada, Ometepe, San Juan Del Sur, etc). I have a friend who was born in Nicaragua, and he looked at my final itinerary and said "this is nearly perfect...with this you will see as much as you can in 9 days).

The second aspect of my trip which made it great was my personal guide, Oscar Lopez. Somehow I seem to always have had luck with guides, but Oscar was absolutely wonderful, and probably the best guide I've ever had. Thank you to Emily for pairing us up! Oscar was so affable and easy going, and of course his English was perfect. He would give me a brief overview of the day's events in the morning (using a map to show me where we were going) and then in the evening give me an update of what was to come in the morning. If we said we would meet up at X time, he was *always* there and I think probably 10-15 minutes early! Another thing I really liked was he always offered to take a picture of me, or a video..so it felt more like my friend was there than a tour guide. He even took pictures when I did not ask, and then would faithfully send them to me at the end of the day. He was very chatty and extroverted, and willing to answer all of my many questions about all sorts of things. We had some great conversations during our drive around the country. He came to realize how much I liked hiking and walking, so if there was a chance to do extra hiking he always offered it (ie. "Let's do the difficult hike back up the volcano, Clare!" or "Here's road I've never been on...let's hike up there and check it out!"). If I wanted to add something or make changes, that was always fine and he'd say "You are the boss; it is your trip". He is an incredibly kind, thoughtful, generous, intelligent, wonderful person who became my friend. The next people who get him as a tour guide will be very fortunate indeed!

I thought overall the hotels I stayed in were fantastic, except for maybe one, and I think that has to do with there not being enough hotels in that city (Esteli). I felt very well prepared for my trip and only wish it could have been longer. I cried at the end, I was so sad to leave. I had a fantastic time and it will remain one of the best trips of my life.

Hotel Reviews

Hotel El Convento

León

I absolutely loved this hotel! So clean, wonderful staff, great breakfasts, and nice icy cold AC! One of the best hotels I stayed in during my trip. Great location as well right in the middle of the city. Would stay there again in a heartbeat.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Los Arcos

Estelí

Not my favorite hotel, but my guide told me it is one of the best in Esteli, so there you go! On the plus side, it was very quiet, had working AC, there is a restaurant downstairs, and the staff are all very nice. It is in walking distance from the city center. On the not so great side...the rooms look out into a hallway, the lights are fluorescent (feels sort of like a hospital), the hot water in the shower does not work, and I ended up being attacked by bed bugs (at least 30 bites). The room felt clean, but I had bites all over my stomach and legs and torso for days after. I would try to find someplace else if I go to Esteli again.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Plaza Colon

Granada

Loved this hotel! The hotel gets 5 stars, and Victor at the front desk gets 10! :) The hotel itself is just gorgeous and you feel like you are walking around at one of the finest resorts in the world. The rooms are huge, with patios and huge bathrooms. My room was spotless, and the AC was so nice to feel after walking around in the hot / humid city! This was one of the few hotels I stayed in as well which actually had working hot water in the shower. I could have stayed here a week. The breakfasts were very yummy, and they had a pool. It's right smack in downtown and within walking distance of everything. Victor at the front desk is a total star...helped me out and answered questions...always smiling and happy to help. I was ready to move in and only wish I could have stayed here longer! I saw other people mention the noise, but my room was in the back away from the street, so it was very quiet at night. Totally loved this hotel!

Authenticity & Character

Location

Staff

Victor was amazing!

Cleanliness & Comfort

Finca San Juan de la Isla

Altagracia

Who would have thought there would be a 5 star experience like this on the island of Ometepe? Truly this is one of the most unique and most amazing places I have ever stayed. I had my own little bungalow right on the beach, and only heard the waves and monkeys at night. It was so peaceful and serene. One of the few places I stayed in all of Nicaragua with a hot shower as well! It was super clean. The staff were so friendly and helpful, and the restaurant provides great service and food at very reasonable prices. I only wish I could have stayed here longer (like a month!) It is a magical place and I can't wait to come back.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel La Estación San Juan del Sur

San Juan del Sur

I really enjoyed this quaint little hotel, and don't judge the hotel by its facade! It looks a bit odd on the outside and rundown, but the interior rooms are very clean, bright, spacious, and well decorated. I had my own little balcony and it is mere steps from the beach. I picked this one over the Hotel Victoria and I am overall glad I did. My only not so great comment would be that the breakfast included is served across the street at a restaurant, and while the view from there is amazing (you are right on the beach!), the breakfast itself was probably the worst I had in Nicaragua. It was edible, but I would not pay to eat there again, which is odd, as I had a dinner there the night before and it was really tasty. Anyways, the hotel was great and I would stay there again...had a mini fridge which I found really nice to have while traveling.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Leon - City Walking Tour

León

Oscar did a wonderful job showing me the city.

Quality of Experience

Guides, Drivers and Staff

Transport

Cerro Negro sandboarding tour

León

Really enjoyed the hike to the top and then sliding down. Oscar made me feel very safe and it was super fun. Wish we could have done it again, but would have been quite a hike again to the top!

Quality of Experience

Guides, Drivers and Staff

Transport

León - Juan Venado Island Motorboat Tour

León

This was so fun! The guide was so good at spotting things to see!

Quality of Experience

Guides, Drivers and Staff

Transport

Miraflores Reserve

Estelí

Probably one of my favorite parts of the whole trip. Our guide, Carlos, was amazing. Started out as a 20 minute walk and turned into 3 hours...and a great jeep ride back to the city!

Quality of Experience

Guides, Drivers and Staff

Transport

Esteli - Tisey Nature Reserve & El Jalacate (-L-)

Estelí

Really enjoyed this day. Oscar went out of his way to make sure I saw the whole reserve, the waterfalls, and an extra hike to the top of a mountain so that we could make the most of our Sunday. I was supposed to have the afternoon off, but it was Sunday, and everything was closed. Oscar found an extra hike we could do and filled the day with more fun things for me. Above and beyond treatment. I was so grateful.

Quality of Experience

Guides, Drivers and Staff

Transport

Masaya Highlights : Artisan Market, The White Villages (Pueblos Blancos)&Masaya Volcano

Nicaragua

This was very fun! I loved the hike to the active volcano, and Oscar made sure I got the best views. I enjoyed the little artisan market and seeing how pottery was made. We made a few stops and got to do some extra walking.

Quality of Experience

Guides, Drivers and Staff

Transport

Granada - Las Isletas Boat Tour

Granada

This was much more than I expected! I loved seeing all the little islands, getting to take a walk on one, and being able to feed a mango to a monkey!

Quality of Experience

Guides, Drivers and Staff

Transport

Mombacho Volcano - Crater Trail

Granada

Loved our hike to the top! Oscar made sure I got to see everything, was able to take my time.

Quality of Experience

Guides, Drivers and Staff

Transport

Ometepe Highlights

ometepe

Oh, I loved this island! I only wish that I could have had Oscar as my guide instead of Donald. Donald was very good, but I got very spoiled by Oscar and all the extra things he did for me. Nonetheless, Donald was quite good and made sure I got to see as much as possible. The driver of the car, Elma (Alma?) was also really nice and I enjoyed having a woman along for a bit!

Quality of Experience

Guides, Drivers and Staff

Transport

Canopy tour San Juan del Sur

San Juan del Sur

Super fun! It was much more than I expected, and the ride to the top was scary but the driver made me feel safe. Great value, and I was so happy Oscar could do it with me.

Quality of Experience

Guides, Drivers and Staff

Transport

San Juan del Sur Hiking

San Juan del Sur

We hiked so much! Oscar showed me all around the city and was willing to keep going much longer than I was! I loved getting to see so much of the town.

Quality of Experience

Guides, Drivers and Staff

Transport

Nicaragua is still relatively unspoiled and has great natural beauty. We were impressed by the accommodations, food and knowledge of our guides. We felt safe everywhere we went and didn’t get sick at all.
Reyna did a great job capturing who we were and the kind of experiences we were looking for - we felt like we had great exposure to authentic Nicaraguan customs and life. We learned a lot about the importance of coffee, chocolate, cigars and farming in general to the economy.
We plan to return in 2 or 3 years!!!

I had an amazing experience travelling to Nicaragua with Kimkim. I was a bit skeptical at first because I have never travelled with this agency before but they really surpassed my expectations. Reyna worked closely with me to accommodate my needs and always made sure everything is okay and if anything else is needed. There was active communication at all times. We stayed one week in Nicaragua and it was the perfect escape for whomever enjoys being in nature, surrounded by great people and eating delicious food. Every guide we had the pleasure to be with picked us up on time, was extremely helpful with any questions we might have had and you could tell they loved doing what they do.

In the future I would definitely book another trip with kimkim and was overall very impressed.

Hotel Reviews

Hotel Patio del Malinche

Granada

Authenticity & Character

Location

Staff

always attentive and very friendly

Cleanliness & Comfort

El Caite San Juan del Sur

San Juan del Sur

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Charco verde

Rivas

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Casa Marimba

Apoyo

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Las Isletas Kayak adventure

Granada

Quality of Experience

Food

we did not have any food so I would rate it neutral

Guides, Drivers and Staff

Transport

Mombacho Volcano - Crater Trail

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

San Juan del Sur - Sunset Boat Journey

San Juan del Sur

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Hiking the Maderas Volcano

ometepe

We are not experienced hikers but we were able to succeed. It was not easy but the views were incredible. We were told this was a beginner's hike and it definitely wasn't. We also were not well prepared with the attire but overall it was a whole new experience for me and I am glad I was able to finish the whole hike.

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Day at leisure

Apoyo

Quality of Experience

Food

Guides, Drivers and Staff

Transport

Masaya Volcano - Lava Rock Night Tour from Apoyo Lagoon

Apoyo

Quality of Experience

Guides, Drivers and Staff

Transport

Reyna was a great agent through both the planning of this vacation and during the trip itself. She was very prompt and knowledgeable answering all our questions, and checked in regularly. We never saw her, but felt that she was with us every day, making sure that things ran smoothly. All of the guides and drivers we met on the trip were also top-notch and helped us get the most out of each excursion. The while trip was fantastic.

Hotel Reviews

Hotel Plaza Colon

Granada

A classy hotel with the friendliest of staff. They rolled out a TV to watch the World Cup with us, and were great hosts of their city

Authenticity & Character

Location

The room and the inner courtyards, one with a secluded pool

Staff

Cleanliness & Comfort

Hotel El Convento

León

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Pacaya Lodge y Spa

Masaya

Authenticity & Character

Location

The most amazing view of the crater lake and close to some great volcano excursions

Staff

Super-nice people

Cleanliness & Comfort

Malibu Popoyo

Lives up to its website. Ultimate in laid-back beach vibes, with a great kitchen (food was simple but delicious). Very nice people running the place

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Cerro Negro sandboarding tour

León

A great hike - nice views. The boarding was fun and lived up to its promise of adrenaline-inducing. But it can easily go from fun to injury in a second. I would not recommend it for children, and they should really take more steps to improve health and safety. ( ie options for shorter or gentler rides similar to green, blue and black paths as on a ski hill). As it is now- it is a black diamond ride as your first experience.

Quality of Experience

Guides, Drivers and Staff

Transport

Masaya Volcano - Lava Rock Night Tour from Apoyo Lagoon

Apoyo

Wasn’t sure if we would really see lava or just lots of steam - but there was a great view of the swirling lava and a nice hike overall

Quality of Experience

Guides, Drivers and Staff

Transport

Mombacho Volcano - Crater Trail

Granada

Both a beautiful hike and a break from the heat combined. Well worth it

Quality of Experience

Guides, Drivers and Staff

Transport

Las Isletas Kayak adventure

Granada

Do it if you want the exercise - but there was nothing special about this kayak route

Quality of Experience

Guides, Drivers and Staff

Transport

Rene's welcoming smile at the airport made us feel at home immediately. He's really welcoming,the drivers were always on time. In Leon thanks to Freddie our guide Marcos and the driver. The hotels Reyna arranged our trip beyond our expectations. Granada the driver always on time with Rene. A big hug and thanks to kimkim. We are really grateful kimkim is for real so organized everything was.

Hotel Reviews

Hotel El Convento

León

It is was great

Authenticity & Character

Everything

Location

It's accessibility to all amenities

Staff

We could communicate to all staff members since they were speaking English and they were ever happy and smiling

Cleanliness & Comfort

Their rooms were fantastic

Hotel Plaza Colon

Granada

They were smart and organized.

Authenticity & Character

Everything

Location

Close to all amenities and markets.

Staff

Woooow so jolly happy welcoming

Cleanliness & Comfort

Everything there

Activity Reviews

León - Juan Venado Island Motorboat Tour

León

Freddie showed us things we hadn't seen in our lives. First when we were going to the boat we walked a distance but to come back the place we passed when walking,we came back when we were passing seated in the boat. We saw the mangroves it was our first time,we saw different species of birds we also visited the place where tortoises are hatched thanks to our boat captain he was so loving and helped alot in showing us new things.every on the boat was aiming at making us happy. Thanks to Vapues tours and Reyna plus Sandra please

Quality of Experience

All

Guides, Drivers and Staff

Those people are wonderful we are black people but we never felt out of place. They are so great

Transport

Ever on time, they drive with care everything was great

Leon - City Walking Tour

León

It was hot but Freddie gave us time we met people he showed us around he's really a great person. We also visited the art museum thanks to Freddie and Reyna kimkim and vapues tours. Vapues tours staff are so organized I love their uniforms,and transport.the cars are so smart.

Quality of Experience

Everything

Guides, Drivers and Staff

They're the best

Transport

Number one

Masaya Volcano - Lava Night Tour

Granada

It was great thanks to Rene and the driver. Rene taught us alot by the time we reached the volcano you could think we knew everything

Quality of Experience

Everything was good

Guides, Drivers and Staff

They're number one

Transport

Fantastic ever on time

Granada - Las Isletas Boat Tour

Granada

Quality of Experience

Guides, Drivers and Staff

Transport

Planning the trip through KimKim was super easy and efficient. Lucia worked with us beforehand to plan the perfect Nicaragua trip! She was even extraordinarily helpful when there was an issue with the airlines and submitting the covid test on time. She somehow was able to work her magic and contact someone locally to make sure we got on the plane and also when the plane was delayed causing a missed flight was able to accommodate and change our transfer -- all which we would not have been able to do on our own and probably have missed out on the trip! The hotels she booked were awesome as were our guides (particularly Freddy and Oscar!) One thing that could have been better would have been checking in throughout the trip. I felt that once we got to Nicaragua, we did not hear from her as much and she was harder to get in contact with. I have traveled a few times with KimKim in the past and each time, the local specialist had checked in daily to make sure everything was going well and to give the more detailed time/itinerary/packing list/guide info for the next day. This would've been very helpful, and just a nice gesture all around. Even when we sent her a message, she did not respond (we had to call in order to get in touch with her). Aside from this the trip was great!

Thanks Lucia (and everyone else) for such a wonderful vacation.

This trip had to be replanned three times thanks to Covid. But Lucia did it. It was such a great, stress free time. All the transfers were prompt...and when one showed up 9 minutes late (the only one that was the slightest bit late), they sent a message at 9 to let me know the situation.

The tours were all private, which was great for me, because it was booked such a long time ago when my body was in much better shape (again, thanks covid).

Volcano Day sent a guide (Tony) that carried my board up the volcano for me! All of the guides were so welcoming and friendly.

Each hotel had its own charm...but Casa Marimba had cats. Not sure if I mentioned it to Lucia, but cats are my favorite. I might have spent almost as much time petting the cats as I did in the lagoon.

Wonderful trip from a great company that I would highly recommend 😀

Our 3 week self-drive trip through Nicaragua organised by Lucia at the local tour company Vapues through kimkim was excellent and exceeded our expectations. The initial discussions with Lucia about our interests and pace of travel were quickly understood and an appropriate itenery with realistic travel expectations proposed, negotiated, agreed, and most importantly delivered.
Despite our late arrival in Managua, the Vapues staff were there to assist with the 4WD booking and get us off to a quick start. The tours around Leon to Isla Juan Venado, Cerro Negro, and Volcan Telica were brilliantly guided by Alex and of sufficient length to appreciate the places and give us enough free time in Leon to walk around, and climb the cathedral at sunset.
Self-drive to Somoto allowed us the freedom to experience what we wanted to see en route at our pace. If you like rum, Flor de Cana is well worth the trip as are the boiling mud pools. The Cayon de Somoto 6 hr hike was one of the highlights and Noel was a splendid accompanyment for the adventure guiding us through the safe way to jump 12m into the river. The full tour of the canyon is recommended to see the full range of ecosystems including the roosting micro-bats. The surprise 50th birthday celebrations laid on by Vapues and Canyon de Somoto tours were delightful.
Next stop the cloud forest highlands around Jinotega where the varied birdlife, coffee plantations, and different climate were a surprise. The accommodation (Aguas de Arenal and La Bastilla) was very good, relaxing, and attentive with the few number of tourists making it to this area. In self-driving make sure you get detailed instructions as both are remote and not well signposted! An excellent bird watching tour from La Bastilla taken by a top guide seeing some rare specimens including the three-wattled bellbird, toucans, and numerous hummingbirds was not to be missed. The long day trip to the rainbow waterfall in Penas Blancas was slightly disappointing, but the scenery exquisite. Local side trips around Jinotega to the zip-line, lake, and local black pottery are worth the effort.
Granada next is a gorgeous town with more tourists than anywhere else, although still small in number. Fine churches, museum, cafes and nightlife. We stayed at El Respiro slightly out of town, which is luxurious with fine views over Volcan Mombacho and awoken to the sound of howler monkeys. Trips to Volcans Mombacho and Masaya are strongly recommended, particularly the sunset viewing of Masaya with the lava lake a highlight of the trip. Both guides Tiger and Rene added significantly to the experience. If self-driving get clear instructions of meeting places: if stuck the locals are lovely, approachable, and very keen to assist in any way. Additional sunset kayaking trip with William from Inuit Kayaks was excellent and his ability to spot wildlife deserves respect.
Next stop Lago de Apoyo, lovely spot and worth the trip. Birdlife was spectacular at all times of day. Scuba-diving in a crater lake is not the most spectacular in the world, but seeing endemic fish, and fumeroles bubbling underwater is unforgetable.
Ometepe was very different scenery with the twin volcanoes shrouded by cloud and the associated cloud forest. The climb of Maderas was VERY tough 7km each way with an average gradient of 1:5 on rocky muddy paths makes for an 8 hour, physical if rewarding experience, glimpsing views through the atmospheric cloud. Morning birdwatching kayak trip from Playa de Mangoes guided by Alan was brilliant just leisurely drifting through flocks of water birds, Cayman, and turtles. The brief rain showers refreshed and offered a different perspective. The half day walk to Ramon waterfalls is less physical, better views through the forest and the chance to see white faced capuchins as well as howler monkeys. Also spotted paca along the way. Waterfall would be more spectacular in the west, as would the walk in, but the water was refreshing to plunge and feel the force of the tumbling waters.
Next trip from Ometepe to El Castillo was a highlight of organisation by Lucia at Vapues. 4WD dropped on the mainland, transferred smoothly by 4WD to Colon on the SW corner of Lake Nicaragua ( the last 15km very rutted) the location of the 'port' is not really known to the locals! The private boat whisked us 50km to San Carlos via an observation of nesting migratory birds on a small island in the middle of the lake: pink spoonbills, wood storks, osprey...a real unexpected highlight. Then up the Rio San Juan to El Castillo. This trip would be nigh impossible to organise and very grateful to Lucia. The jungle in the Indio Maiz is again very different to the rest of Nicaragua. The walking through the post-cyclonic regenerating area around Rio Bartola is well worth it to see the poison-dart frogs and serenity of the jungle. Our guide Sayla was excellent with plenty insights into Nicaraguan life as well as deep knowledge of the jungle. The experience was compounded with a full-day kayak excursion travelling 20km from El Castillo into jungle less affected by the hurricane 3 years ago. The open nature of the jungle and the spotting skills of Harlem and Orlando were exemplary with the highlights being the spider monkeys and 3m crocodile where we were recently kayaking😁. The night Caymen tour with Sayla was another highlight with red eyes staring back from all points along the banks. Other night creatures added to the enjoyable, educational, and relaxing experience.
During the trip Lucia was always available to give updates to necessary changes in itinerary (such as cancellation of the white-water rafting trip due to lack of water). Any changes were quickly resolved with optional tours offered. The only slight criticism would be the lack of specific detail in some of the activity instructions and expectations for tours. This has got something to do with our independent nature of travelling and my pedantic characteristics, but more detail would have reduced some anxiety along the way. If a simple tour it would have been significantly easier.
Lucia as the sole point of contact throughout the 8 month duration from initial request to completion was appreciated. I would strongly recommend Vapues tours, even mentioning the name 'Vapues' when on the road opened doors in surprisingly places. All the guides, drivers, and contacts we met along the way were professional. The tours perfectly suited our description of what we wanted so definitely 5/5 for an exceptionally memorable trip.

Nicaragua far out weighed our expectations mainly due to Kim Kim. The tour and itinerary were excellent. Thanks Lucia.
Oscar was there to meet us at Managua airport and transfer us to Granada. The tours in and around Granada were great and the highlight for me was the zip lining at Mt Mombacho. That was amazing.

Rene gave us a great tour to Mt Masaya and his knowledge was diverse and enlightening.
Juan the driver was also a happy guy and he transferred us to San Juan del sur.

Sadly San Juan del Sur is suffering since the drop in tourism, so it was a quiet time there.
Rafa then transferred us to the border of Costa Rica (Penas Blancas) and helped us through the Nicaraguan immigration and customs, which we were most grateful for. It is also worth mentioning that the drivers were very safe which we appreciated.

Thanks again to Kim Kim

My trip to Nicaragua was outstanding and in large part due to Lucia. She was perfect from my initial research into Nicaragua until my last day of the trip. I told her how many days I wanted to travel, the things I like to do and the accommodations I prefer. She sent me a very detailed itinerary and it was everything I wanted to do. Her communication was clear and she always answered my emails right away. Once I got to Nicaragua - everything was always easy. Drivers were always on time, tour guides were knowledgeable and each guided tour was fascinating. I spent time in León, Granada, Ometepe Island and San Juan del Sur - always getting a safe ride from place to place. My guides for each on of the adventures all spoke English and were a wealth of information about the culture, history, flora and fauna of Nicaragua. I hiked up Madera Volcano and lost my guide on the way down (totally my fault - I went ahead and took a wrong turn) - I called Lucia from the trail, have her my google map pin of where I was (her idea) and eventually got back with my guide. She was on top of everything and it made my trip to Nicaragua one I will never forget.

Incredible holiday in Nicaragua exploring the lakes and volcanoes and absorbing some of the history of this beautiful country. Our tour allowed us to climb and explore 4 volcanoes, kayak around the Isletas de Granada and the Rio Istiam, tour the cities of Leon and Granada, visit the beautiful Ometepe Island and zip line through the treetop canopy on the slopes of the Mombacho volcano and on Ometepe. The highlight has to be climbing Cerro Negro volcano and ash boarding down the steep south face of this amazing volcano. Throughout the tour we we had amazing Vapues guides and drivers (Franklin in Leon, Renee in Granada and Roberto in Managua and the local guide, Enoch on Ometepe Island) who ensured all our trips went to plan and offered us an insight into the local wildlife, culture, foods and history. Franklin climbed half way down the ash slope to ensure we got incredible photographs of our descent - what incredible commitment to customer service! Throughout the whole tour we were made to feel like guests rather than customers - nothing was too much trouble. Franklin said ‘this is your holiday so we will do whatever you want to do and at your pace’ as he introduced us to the beautiful city of Leon. Renee took us to the top of the active Masaya volcano to see the lava pool and kayaked with us around the Isletas de Granada pointing out the fabulous birds, monkeys, reptiles and mammals. The little bat colony living on a branch overhanging one of the inlets and the hooting of the Howler monkeys was a particular highlight. Granada was a stunning city with fabulous coloured buildings and a lively street scene which we really enjoyed. Enoch led us up Maderas Volcano (a very challenging hike/climb in the heat) and guided our kayaking adventure in Lake Nicaragua and into the Rio Istiam, pointing out exotic birds and cayman. Roberto guides us around Chocoverde were we saw snakes, lizards and many morpho blue butterflies
The whole tour was incredible - Kimkim and Vapues more than met our expectations- we had an incredible holiday and the way they handled the end of our tour during the unrest in Managua was very impressive- we felt totally secure