Kimkim Trip Reviews

4.8
Based on 12,273 ratings
Read 12,273 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fantastic trip that included nearly all of th...
Greece | May 25 - Jun 3, 2024

S
Shephali w.
Chicago, IL | Reviewed on Jun 04, 2024
Fantastic trip that included nearly all of the main Grecian highlights, travel was impeccably coordinated with luxurious Mercedes sprinter vans and clear instructions on who to meet at which locations. The tour guides were truly outstanding especially Zakia at the Athens sites, Giannis and Nektaria in Crete and Iota in Santorini. The company was flexible in shifting our plans while in country to accommodate preferences. Would absolutely travel with Kimkim again Read more

Fantastic trip that included nearly all of the main Grecian highlights, travel was impeccably coordinated with luxurious Mercedes sprinter vans and clear instructions on who to meet at which locations. The tour guides were truly outstanding especially Zakia at the Athens sites, Giannis and Nektaria in Crete and Iota in Santorini. The company was flexible in shifting our plans while in country to accommodate preferences. Would absolutely travel with Kimkim again

Hotel Reviews
Ivis 4 Boutique Hotel
Athens

Perfect hotel in Athens. Incredibly friendly staff and easy walking to all major sites. Laundry on site definitely an added bonus

Authenticity & Character
Location
Staff
Cleanliness & Comfort
San Salvatore Monastery
Chania

Such a cool space to stay — old monastery with incredible views of the sea and easy easy walk to shops and restaurants. Fabulous service

Authenticity & Character
lol
Location
Staff
Cleanliness & Comfort
Olive Green
Heraklion

Convenient location. Incredibly small rooms not easy for a family of 4. Staff the least friendly of all of our hosts in Greece Likely fine for a couple but not ideal for a family with children

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Azure Villa Santorini
Santorini

Absolutely stunning views of Santorini with perfect location between Fira and Oia. Joanna was the loveliest host who met us personally and ensured we were well cared for while on the island. Perfect for families or groups of 6-8

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Eleni Fotiou

Thank you Hakim for organizing a great trip...
Morocco | May 13 - May 22, 2024

S
Sal H.
St. Petersburg, FL | Reviewed on Jun 04, 2024
Thank you Hakim for arranging this great trip , we loved it. Everyone we came across was very friendly and so welcoming. Hamza was outstanding, he was there at all steps and made every day memorable; he's extremely friendly and knowledgeable, had great conversations with him and enjoyed the days and his company. All the guides with no exceptions were very knowledgeable and kind . The Riads were great especially Riad Jasmin, Yakout and hotel palace Berber. we loved the food tour with Hanyn... Read more

Thank you Hakim for arranging this great trip , we loved it. Everyone we came across was very friendly and so welcoming. Hamza was outstanding, he was there at all steps and made every day memorable; he's extremely friendly and knowledgeable, had great conversations with him and enjoyed the days and his company. All the guides with no exceptions were very knowledgeable and kind . The Riads were great especially Riad Jasmin, Yakout and hotel palace Berber. we loved the food tour with Hanyn and the food class at cafe clock the chef was so pleasant, fun and made the class very memorable. Imlil trip was incredible, our guide Yassin was great. The desert trip was fascinating To end the trip the Hammam was exceptional and memorable.

Hotel Reviews
Riad Madu Desert Camps
Merzouga
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Dar Jasmine
Chefchaouen

Loved everything about Dar Jasmine. The views were incredible, the room was outstanding. Breakfast was very enjoyable.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Berbere Palace
Ouarzazate

Was one of the most memorable places. You're transformed into another world once enter the hotel!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad El Yacout
Fès

The place has a great lot of history, there's something to see in every corner. The staff were extremely friendly and helpful, the manager and staff went above and beyond to make our stay as comfortable and pleasant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Riad Chergui
Marrakech
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Cooking Workshop & Local Food
Cooking Workshop & Local Food
Morocco

The chef at Clock Cafe made this cooking class sooo fun and memorable, loved him. We learned a lot about traditional Moroccan cooking. Greatly enjoyed and recommend this tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Fes to Merzouga Sunset Camel Ride via Midelt & Erfoud
Morocco

it was memorable and great experience, felt like Lawrence of arabia movie, our guides were very nice

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ouarzazate to Marrakech via Taliouine to Stop by the Saffron's Farms (Depends on Season) and Ait Beenhaddou
Ouarzazate to Marrakech via Taliouine to Stop by the Saffron's Farms (Depends on Season) and Ait Beenhaddou
Morocco

Although it was not the season for Saffron picking, the lady at the farm was extremely knowledgeable, provided a great deal of information about saffron farming. Best to go in November if you want to see the flowers.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Food Tour & Local Gastronomy
Food Tour & Local Gastronomy
Morocco

Greatly enjoyed the food tour. Tried a variety of food items and experienced day-to-day Moroccan food.

Quality of Experience
Guides, Drivers and Staff
Transport
Morning Guided Tour in Chefchaouen
Morning Guided Tour in Chefchaouen
Morocco

our guide was very knowledgeable and friendly

Guides, Drivers and Staff
Transport
Guided Tour in Fes
Guided Tour in Fes
Fes

our guide was great , loved the market tour

Quality of Experience
Guides, Drivers and Staff
Transport
Day Trip to Meknes & the Roman Ruins of Volubilis
Day Trip to Meknes & the Roman Ruins of Volubilis
Fes

a must stop for roman ruins lovers

Quality of Experience
Guides, Drivers and Staff
Transport
Merzouga to Ouarzazate via Tinerhir & Dades Valley
Merzouga to Ouarzazate via Tinerhir & Dades Valley
Morocco
Quality of Experience
Guides, Drivers and Staff
Transport
Guided Tour in Marrakech
Guided Tour in Marrakech
Marrakesh

Enjoyed the day with Hanyn, he takes his time explaining everything and providing historical backgrounds. He's very friendly and pleasant.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Hike in Imlil Village, Return to Marrakech
Full-Day Hike in Imlil Village, Return to Marrakech
Morocco

Had an incredible time in Imlil. The views were breathtaking, and the hike was very relaxing and enjoyable. Yassin, our guide was extremely friendly and provide a ton of information about the area and day-to-day living in the village. Lunch was very tasty, one of the best meals we've had; it was made from the heart.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Traditional Hammam & Massage
Traditional Hammam & Massage
Morocco

That was a very memorable experience, highly recommend it. It was very relaxing and interesting!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Hakim ALIBOUCHE

Awesome trip to Iceland led by Gummi!
Iceland | May 18 - May 28, 2024

Barbara
Barbara P.
Seattle, WA | Reviewed on Jun 04, 2024

Gummi was friendly, thorough and knowledgeable lending a hand when necessary and taking care of business in a professional manner. He and his wife Yara are a fantastic team! We would not hesitate to recommend them to our friends.

Local specialist: Guðmundur Óli Pálmason

Best Solo Travel Experience
Colombia | May 25 - May 29, 2024

Anilla
Anilla A.
Chicago, IL | Reviewed on Jun 04, 2024
My trip to Cartagena was absolutely incredible all due to the careful planning of Margarita and her team! From the early stages of planning, I was unsure if it was safe for a solo traveler, but I didn't want to give up the dream to go. Margarita was incredibly attentive and patient with me through all of my concerns and reservations. She is truly the reason I was comfortable enough to experience such a beautiful, hospitable city. Liz was also a local guide, who would constantly check... Read more

My trip to Cartagena was absolutely incredible all due to the careful planning of Margarita and her team! From the early stages of planning, I was unsure if it was safe for a solo traveler, but I didn't want to give up the dream to go. Margarita was incredibly attentive and patient with me through all of my concerns and reservations. She is truly the reason I was comfortable enough to experience such a beautiful, hospitable city.

Liz was also a local guide, who would constantly check in with me and greeted me on my first day at the hotel. She is fantastic.
The hotel selected was absolutely beautiful- highly recommend. Participating in a cooking class and salsa dance class, helped me immerse in the culture.

My flight was cancelled while I waited at the airport. Liz and Margarita both made themselves available to arrange additional car services and book hotel reservations for the extra nights I had to spend in Cartagena. They were both readily available to help me and ease all of the stress I had from a flight cancelation.

I cannot express my gratitude enough for Margarita and Liz making my trip so wonderful! If you are even slightly thinking of going to Colombia, you should do it! I loved my adventure and the warmth of the people there.

Hotel Review
OSH Hotels

Beautiful, clean, friendly staff and amazing amentities

Authenticity & Character
Beautiful rooms and the pool is also incredible. This hotel has a rooftop bar with a beautiful view of the city
Location
This hotel is located in a safe neighborhood with several bars and restaurants. Very walkable to the old city.
Staff
They greeted me everyday, introduced themselves, always cheerful
Cleanliness & Comfort
Activity Reviews
Cartagena's Dance Rhythms Unleashed: Master Salsa and Mor
Cartagena's Dance Rhythms Unleashed: Master Salsa and Mor
Colombia
Quality of Experience
Guides, Drivers and Staff
Transport
Walking Tour
Walking Tour
Cartagena
Quality of Experience
Guides, Drivers and Staff
Transport
Cartagena Cooking Class
Cartagena Cooking Class
Colombia
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Enjoy the Beaches and Coral Reefs of the Rosario Islands (Shared Boat)
Enjoy the Beaches and Coral Reefs of the Rosario Islands (Shared Boat)
Cartagena
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Margarita Moreno

Lorena arranged our entire trip
Chile | May 16 - May 28, 2024

Jibi
Jibi T.
India | Reviewed on Jun 04, 2024
Lorena arranged our entire trip , she did a fantastic job , we four friends was traveling all our travel hotel local guide was superb
As we were traveling to a new country we didn’t know any one there still Kim Kim made us feel that we have close people near us
Thank you Kim Kim for an excellent trip Read more

Lorena arranged our entire trip , she did a fantastic job , we four friends was traveling all our travel hotel local guide was superb
As we were traveling to a new country we didn’t know any one there still Kim Kim made us feel that we have close people near us

Thank you Kim Kim for an excellent trip

Hotel Review
The Singular Patagonia
Puerto Natales

Different hotel shld stay

Authenticity & Character
Hotel was good all staff was excellent jescia bar tender was superb
Location
View and location
Staff
Jesica bar tender and all staff including house keeper was excellent
Cleanliness & Comfort
All good
Local specialist: Lorena Huidobro

Dimitrios was excellent to work with. Our tri...
Greece | May 8 - May 28, 2024

Jane
Jane K.
Sarasota, FL | Reviewed on Jun 04, 2024

Dimitrios was excellent to work with. Our trip was wonderful. Hotel staff, drivers and guides were courteous, prompt and welcoming.

Local specialist: Dimitrios Moutafidis

An enjoyable tour around the circumference of Iceland
Iceland | May 18 - May 28, 2024

H
Howard S.
Seattle, WA | Reviewed on Jun 04, 2024

Our KimKim local specialist, Gummi , put together a wonderful tour for us, that was comfortably paced. The hotels and restaurants were all enjoyable. I particularly liked the food at Hotel Kria in Vik and the Hotel Budir on the peninsula near Reykjavik.

Local specialist: Guðmundur Óli Pálmason

Alphonso was responsive and informed and easy...
Spain | May 19 - Jun 1, 2024

B
Bill F.
Newark, NJ | Reviewed on Jun 03, 2024
Alphonso was responsive and informed and easy to work with. While in Spain, we had confidence that he or someone in the shop would respond in a timely way to our many questions. We had a great trip, which he helped us plan, including many different regions and experiences. We relied a great deal on his judgment and were amazed at how great the guides were. It took a lot of pressure off our backs. Read more

Alphonso was responsive and informed and easy to work with. While in Spain, we had confidence that he or someone in the shop would respond in a timely way to our many questions. We had a great trip, which he helped us plan, including many different regions and experiences. We relied a great deal on his judgment and were amazed at how great the guides were. It took a lot of pressure off our backs.

Activity Reviews
Private Wonders of Girona Walk
Private Wonders of Girona Walk
Girona

Sasha was very knowledgeable, and we learned a lot. We were especially interested in the Jewish history, and she did not disappoint.

Quality of Experience
Guides, Drivers and Staff
Not relevant (can't get rid of the star!!!!)
Private San Sebastián City Walk
Private San Sebastián City Walk
Spain

Juan was terrific, one of the great guides in our history of guides. Smart and funny.

Quality of Experience
Cantabrian Sea Sunset Cruise
Cantabrian Sea Sunset Cruise
San Sebastián

The sunset cruise was fantastic. The captain and his wife made everyone feel welcome and cared for, and it was beautiful and even exciting, bouncing on the waves. Definitely would recommend it.

Quality of Experience
Guides, Drivers and Staff
Guggenheim private visit
Guggenheim private visit
Bilbao

Susanna is an excellent guide. Totally open to questions, very generous with her time and expertise. She's wonderful, pure and simple!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Alfonso Nuñez

Anu was very patient answering all my questio...
Norway | May 27 - Jun 1, 2024

William
William C.
Los Angeles, CA | Reviewed on Jun 03, 2024
Anu was very patient answering all my questions with details and planned our trip in a considerate manner. We had a lot of fun and exp experienced almost all activities that the tourist resort can offer. Read more

Anu was very patient answering all my questions with details and planned our trip in a considerate manner. We had a lot of fun and exp experienced almost all activities that the tourist resort can offer.

Hotel Review
Clarion Hotel Bergen Airport Terminal
Bergen

Very clean and looks brand new. Very welcoming too. Small breakfast was offered from 4:00 am and the big one starts at 6:00 am. Very thoughtful for early flight guests.

Authenticity & Character
Clean and welcoming. The design is unique and stylish.
Location
Walking distance to the airport.
Staff
Cleanliness & Comfort
Yes.
Activity Review
Waterfall hike and Stegastein Viewpoint in Spring/Autumn
Waterfall hike and Stegastein Viewpoint in Spring/Autumn
Flåm

The guide Rose is very kind, thoughtful, experienced, and professional.

Quality of Experience
Rose is very experienced and made the entire trip very fun and she managed the time perfectly.
Guides, Drivers and Staff
Rose is full of vitality too.
Transport
Rose planned the trip well so that we had fun and were also able to get back on time.
Local specialist: Anu Juhken

We had an amazing trip to Portugal. Giorgia, ...
Portugal | May 18 - May 26, 2024

C
Charles O.
Emmitsburg, MD | Reviewed on Jun 03, 2024
We had an amazing trip to Portugal. Giorgia, Karin, and Carmen were wonderful with helping to create the perfect trip. Communication was great and the trip went exactly as planned and exceeded expectations. We would definitely recommend using kimkim to anyone looking to take a trip. Read more

We had an amazing trip to Portugal. Giorgia, Karin, and Carmen were wonderful with helping to create the perfect trip. Communication was great and the trip went exactly as planned and exceeded expectations. We would definitely recommend using kimkim to anyone looking to take a trip.

Hotel Reviews
Lagos Avenida Hotel
Lagos
Authenticity & Character
Location
K
Staff
Cleanliness & Comfort
Portugal Boutique Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Be Poet Baixa Hotel
Lisbon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Evening of Fado
Evening of Fado
Lisbon
Quality of Experience
Food
Guides, Drivers and Staff
Transport
 Lisbon Roots, Food & Cultural Walk
Lisbon Roots, Food & Cultural Walk
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Algarve Kayaking Trip to Benagil Caves
Algarve Kayaking Trip to Benagil Caves
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Wine Tasting & Lunch at a Portuguese Quinta
Wine Tasting & Lunch at a Portuguese Quinta
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Giorgia Torre

Pedro and his Team of Across Portugal were fa...
Portugal | May 6 - May 15, 2024

O
O. R.
Arden-Arcade, CA | Reviewed on Jun 03, 2024
Pedro and his Team of Across Portugal were fantastic people to work with. I was impressed with the professionalism, responsiveness and attention to detail. Pedro was in constant communication with us to make sure every single detail was perfect. The transportation services were excellent. Hotels were extraordinary, It was a five star experience, and a very comprehensive and well planned trip. Thank you Pedro for an amazing trip! Pedro and his team of Across Portugal are the best, I... Read more

Pedro and his Team of Across Portugal were fantastic people to work with. I was impressed with the professionalism, responsiveness and attention to detail. Pedro was in constant communication with us to make sure every single detail was perfect. The transportation services were excellent. Hotels were extraordinary, It was a five star experience, and a very comprehensive and well planned trip.

Thank you Pedro for an amazing trip! Pedro and his team of Across Portugal are the best, I highly recommended them!

Hotel Reviews
Hotel Britania Art Deco
Lisboa

Excellent Art Deco hotel. Very easy access and close to everything. Excellent and helpful staff, amazing rooms, ample breakfast.

Authenticity & Character
Grand marble stairs, lots of character, wine, coffee and pastries reception every evening.
Location
Quiet street, lots of local eateries, amazing wine tasting room just across the hotel.
Staff
Cleanliness & Comfort
The room was ample and very comfortable.
NH Hotel Porto Jardim
Porto

This is an average hotel, the room was small but adequate. They have an onsite restaurant that is open until late, excellent breakfast. Easy walking access to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Very clean, comfortable bed, excellent balcony, the room was normal / small. (Hotel room in Porto are normally smaller.)
Vila Galé Cascais
Cascais

Excellent location and amazing view. No toiletries in the bath. Suite type room with a separate bedroom. I did not appreciate that you need to pay to be able to use the room safe!

Authenticity & Character
Location
Amazing location with a great view of the sean and coast.
Staff
Staff was just Ok.
Cleanliness & Comfort
The furniture in the room is old and needs to be replaced. No toiletries in the bathroom. Need to pay to use the room safe!
Local specialist: Pedro Luis

Highly Recommend
Morocco | May 20 - May 30, 2024

A
ANDREW B.
Canada | Reviewed on Jun 03, 2024
Overall a great experience. Trip was very thoughtfully planned out, and Majid was very accommodating and available. Special mention to our wonderful driver Moha, who went above and beyond in every sense. He was always punctual and well informed on the day’s activities. He made suggestions on revisions or alternatives (all of which were highly valuable) that him and Majid worked out with little involvement from us, and he was kind enough to welcome us into his home.
Would highly recommend...
Read more

Overall a great experience. Trip was very thoughtfully planned out, and Majid was very accommodating and available. Special mention to our wonderful driver Moha, who went above and beyond in every sense. He was always punctual and well informed on the day’s activities. He made suggestions on revisions or alternatives (all of which were highly valuable) that him and Majid worked out with little involvement from us, and he was kind enough to welcome us into his home.
Would highly recommend for a once in a lifetime trip!

Activity Review
  Hammam  Spa  & Massage in Marrakech   3 PM Session
Hammam Spa & Massage in Marrakech 3 PM Session
Marrakesh

An absolute must!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Majid Mrabti
Majid
Majid Mrabti
Local specialist in Morocco & France | Replied on Jun 03, 2024
Hello Andrew!!
Thank you for your 5 Stars review. It sounds like you had an amazing travel experience! It's great to hear that your trip was well-planned and that Majid and Moha were so accommodating and attentive to your needs. Having a knowledgeable and reliable driver can truly enhance a travel adventure. It's wonderful that Moha was not only professional but also went the extra mile to make your trip memorable. The fact that he made valuable suggestions and welcomed you into his home...
Read more

Hello Andrew!!
Thank you for your 5 Stars review. It sounds like you had an amazing travel experience! It's great to hear that your trip was well-planned and that Majid and Moha were so accommodating and attentive to your needs. Having a knowledgeable and reliable driver can truly enhance a travel adventure. It's wonderful that Moha was not only professional but also went the extra mile to make your trip memorable. The fact that he made valuable suggestions and welcomed you into his home shows true hospitality. It's always special when you come across individuals who are passionate about their work and genuinely care about creating a memorable experience for their guests. Based on your glowing recommendation, it seems like you had a fantastic time on your trip - one that will be remembered for a lifetime!
Best,
Majid

Tohoku off the beaten track and Tokyo adventure
Japan | May 15 - May 28, 2024

laurie
laurie w.
Westfield, NJ | Reviewed on Jun 03, 2024
I cannot say enough about the level of service, patience, detail and organization that Sandy, our contact at KimKim and Odynovo, provided. I changed my mind and plans so many times in the planning process and she always responded with cheer and a desire to help me achieve our goals. We had an extremely seamless vacation experience in Japan, and I credit this to her and her team's incredible organizational skills. We never had an issue checking into a hotel, meeting a guide, with a reservation... Read more

I cannot say enough about the level of service, patience, detail and organization that Sandy, our contact at KimKim and Odynovo, provided. I changed my mind and plans so many times in the planning process and she always responded with cheer and a desire to help me achieve our goals. We had an extremely seamless vacation experience in Japan, and I credit this to her and her team's incredible organizational skills. We never had an issue checking into a hotel, meeting a guide, with a reservation or anything. I didn't realize until we got there how much arranging they had done in terms of reserving a time for us to canoe; meet our guides; planning out trains; etc. Sandy checked in on us many times during our stay in Japan and always wanted to make sure we were having the best experience. I am so pleased we worked with them. Some of our desires may have been difficult to achieve since we were travelling in a less touristed region but they made it happen. There are too many great details of our trip to list all, but I will add some highlights and then a few things that we (or mostly I) would do slightly differently next time. I do want to go back soon and I would definitely use KimKim and Odynovo again.
Highlights- our guides Kohmin, Tomoko and Chie were all so interesting and knowledgeable, and gave us so much insight into local culture and history. Chie in particular is a riot and very personable. We really enjoyed the tuna auction and fish market in Shiogama; those were very different and uncrowded experiences I can't imagine that most tourists get to experience. Matsushima was beautiful and we loved going to the little tea house with Kohmin and Tomoko. With Chie, we explored Yamadera, which is a beautiful mountaintop shrine where we climbed up for gorgeous views and we had a fun local lunch with her and took local trains. One of our most memorable stays that Odynovo booked for us was in the ryokan in Tendo; what a beautiful, soothing and fancy cultural experience with gorgeously served meals I will never forget. I would have liked a little more time in this area. Kakunodate was also very memorable; we loved the samurai district tours with Koh and he also took us to a nearby waterfall. We went back ourselves the next day before leaving for Tokyo and were going to go on a hike up the hill for a view of the town but there were bears in the area! Instead we walked around this lovely town more, had coffee in a little and interesting local place and lunch in the hotel. It would be amazing at cherry blossom time, I'm sure and is quite famous for that. I had found a farm stay called Midori No Kaze but couldn't get in touch with them; Sandy did and booked that for us. It isn't for everyone - very rustic and basic, just 2 roooms in a couple's house, but we really enjoyed being outside the town and walking around their rice fields. They are incredibly hospitable. From the reviews online I had thought we could participate in some farm activities; though that didn't happen, we still had a great time just staying over there. Kazuko, the owner, is Internet savvy and books guests from all over who want something a little different. We really liked her and she even was happy to speak very simple slow Japanese with me so that I could practice! Our other favorite activity which Odynovo booked for us was canoeing in a group in the submerged forest in Lake Ishikawa, an opportunity that only comes along a couple of months a year in the spring when the snows from Mt. Ide melt. A very unique opportunity and fun to be the only foreigners in the group at a beautiful spot. The guides always called ahead to let various activities and hotels know we were coming and make us feel welcome.
The only things I would have done differently are more my responsibility. For example, I would have liked more time to just wander by ourselves through some of the towns. Ginbekei Gorge was a disappointment and I should have read more about it before hand- I was mixing it up in my head with another gorge in the area. At Ginbekei, I thought we could hike and walk around a lot but there are no trails. The "flying dango" were fun to see but I could have skipped this place altogether if I had known more about it, and would have preferred doing something else outdoors in a more expansive natural area. I think that KimKim may want to let people know if a particular activity is not necessarily the best use of their time, but of course again this is something that I should have been aware of myself. The only other thing I would have done differently is upgrade my hotel in Tokyo to one with a slightly bigger room since we were there 5 days. The Knot staff is absolutely lovely, and breakfasts were delicious, and it is opposite a really nice park, so it was fine. The staff also helped me arrange a reservation at a local jazz club one night. However, while Japanese hotel rooms can be small, I know, the KNot's are REALLY small with no place to put our clothes during a longer stay. Also, had I researched it a bit more, while it is good to be near the station, but Shinjuku is really crowded and huge and a little exhausting, so next time I would maybe stay in a slightly quieter area such as Asakusa, or rent an Air BnB if I'm going to be somewhere for more than a few nights.
In Tokyo, Odynovo arranged a fabulous tea ceremony demonstration for us with Mariko, and we were the only people besides one other Japanese woman and we had the BEST time. Thank you! So interesting to learn about. It is right next to the Kabuki Theater so we bought tickets to a performance there ourselves. On our own, we took the bus to Lake Kawaguchi one day to see views of Mt. Fuji and walk around, and that was also a great experience and awe-inspiring. W

I'd also like to be able to speak on the phone with the agency more at the beginning of the planning stage next time although email/ KimKim platforms works very well. Sandy is incredibly responsive, knowledgeable and diplomatic and I really credit her with making our trip such an easy and memorable one!!! She is amazing.

Hotel Reviews
Hotel Metropolitan Sendai East
Sendai

Great location, nice staff, amazing breakfast selections (Japanese and western). We enjoyed being above the lively and convenient station in Sendai. The room was very tiny, which is not unusual for hotels in Japanese cities though.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tsunagi Onsen Hotel Shion

We really enjoyed it but it's a little different. Feels kind of like a Japanese version of a Catskills hotel. There is a large banquet room for meals (food is great!). People go around the whole hotel in their yukatas. Mostly older people or families with young children. We were the only foreigners at the time which was enjoyable for us! Staff is very nice. There are some stores in the lobby and there was a dance show after dinner that we enjoyed. Beautiful view of the lake. We loved the futons and our tatami room which was really comfortable.

Authenticity & Character
Location
Very pretty view of the lake. Hotel is outside Morioka. We didn't find Morioka all that interesting since it is after cherry blossom season.
Staff
Cleanliness & Comfort
Activity Reviews
Tuna Auction & Fish Market Breakfast in Shiogama
Tuna Auction & Fish Market Breakfast in Shiogama
Sendai
Quality of Experience
Guides, Drivers and Staff
Transport
Encounter Splendid Nature: Matsushima Bay Cruise and Zuiganji Temple
Encounter Splendid Nature: Matsushima Bay Cruise and Zuiganji Temple
Matsushima

Beautiful views of the bay and islands. Our guides were great in figuring out the best place to take the boat from and also took us to a lovely tea house in Matsushima.

Visit Yamadera, a Historic Mountain Temple
Visit Yamadera, a Historic Mountain Temple
Yamagata

One of the highlights of our trip. It is a moderate climb up the mountain on steps and you get incredible views. Our intrepid and fun guide, Chie, also told us many great anecdotes and information about what we were seeing.

Quality of Experience
Guides, Drivers and Staff
Transport
We took local trains. We had our luggage with us, and while I was at first dismayed I had not arranged for luggage transport or been advised to do so earlier, Chie helped us figure out where to store our luggage in the train stations and it was very easy. I was glad we just had carry on size bags too. Not a problem.
Lake Shirakawa
Lake Shirakawa
Zao Onsen

Beautiful lake area! I would have liked to spend time hiking in this area but I didn't fully research it before going. The views from the lake of the Mt. Iwate are stunning and we had so much fun canoeing with a group in the submerged forest.

Quality of Experience
Guides, Drivers and Staff
Transport
Discover Hiraizumi: Chusonji Temple, Motsuji Temple, and Genbikei Gorge
Discover Hiraizumi: Chusonji Temple, Motsuji Temple, and Genbikei Gorge
Hiraizumi

Gorge was disappointing - no place to really hike or do much - it's pretty but limited - see main review. I could have spent this time elsewhere.

Quality of Experience
Guides, Drivers and Staff
Transport
A little far for what we ended up doing there. The town seems kind of sad as well.
Delve into Samurai Culture in Kakunodate: Samurai Quarter and Sake Brewery Visit
Delve into Samurai Culture in Kakunodate: Samurai Quarter and Sake Brewery Visit
Kakunodate machi

We loved Kakunodate - a lovely small town and it was great to just stroll the streets and learn about the bygone culture.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Sandy Ren

Pedro was super knowledgeable, helpful, and r...
Portugal | May 23 - Jun 2, 2024

D
David S.
Chicago, IL | Reviewed on Jun 03, 2024
Pedro was super knowledgeable, helpful, and responsive. An absolute pleasure to work with. Read more

Pedro was super knowledgeable, helpful, and responsive. An absolute pleasure to work with.

Hotel Review
Heritage Avenida Liberdade
Lisboa
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 03, 2024

Dear David & Family,
Thank you so much for your review and comments on our services :)
I look forward to welcome you, your family or friends in the future.
Your friend in Portugal - Pedro

Very smooth trip to Lisbon!
Portugal | May 22 - Jun 2, 2024

Kailey
Kailey L.
Mineola, NY | Reviewed on Jun 03, 2024
Very smooth trip to Lisbon! We had a great time in Portugal- we only stayed in Lisbon, but had a wonderful day trip to Sintra as well. Pedro had everything organized for us so the trip was a breeze! Read more

Very smooth trip to Lisbon!

We had a great time in Portugal- we only stayed in Lisbon, but had a wonderful day trip to Sintra as well. Pedro had everything organized for us so the trip was a breeze!

Hotel Review
Heritage Avenida Liberdade
Lisboa

We loved this hotel- rooms were spacious and got very cool/dark. And it had a wonderful breakfast every morning! Snacks and water left in the lobby throughout the day were nice touches too.

Authenticity & Character
Location
Walking distance to almost everywhere we wanted to go!
Staff
Cleanliness & Comfort
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Jun 03, 2024

Dear Kailey,
Thank you so much for your lovely feedback and comments on your trip.
Knowing you had a smooth trip really means a lot to me.
Thank you so much :)
Your friend in Portugal - Pedro

Machu Picchu should be on your bucket list.
Peru | May 25 - May 31, 2024

Dorothy
Dorothy J.
Aurora, IL | Reviewed on Jun 03, 2024
All of our guides were excellent. The experience felt like a land cruise. I never felt lost or uncomfortable. People were available to welcome us at each stop and bring us to our next location. Irving met us in Cusco. He gave us many good insights regarding what we could expect. He brought us to local restaurants and an animal sanctuary. Javier was our guide in Machu Picchu. He was extremely knowledgeable of the history and patient with my walking speed. He also helped us a great deal to get... Read more

All of our guides were excellent. The experience felt like a land cruise. I never felt lost or uncomfortable. People were available to welcome us at each stop and bring us to our next location. Irving met us in Cusco. He gave us many good insights regarding what we could expect. He brought us to local restaurants and an animal sanctuary. Javier was our guide in Machu Picchu. He was extremely knowledgeable of the history and patient with my walking speed. He also helped us a great deal to get fantastic photos. Felix brought us through Puno. He also helped us navigate local customs. I learned so much about Peru. The views were breathtaking. I loved all of the trains. It was a wonderful way to experience the Andes. The food and service were also very good. We enjoyed the hotel accommodations. Next time, we will spend additional days in Cusco and Machu Picchu to truly take advantage of everything there is to learn. I wish I had planned more time. I will have to come back.

Hotel Reviews
Holiday Inn Lima Airport
Lima

It was easy to get to the transportation. The rooms were spacious and clean. Breakfast was delicious.

Authenticity & Character
Typical for a Holiday Inn.
Location
Close to the airport.
Staff
Cleanliness & Comfort
Very nice bathroom.
Aranwa Sacred Valley
Urubamba

This facility is a resort hideaway. I would have needed more time to evaluate all that it had to offer.

Authenticity & Character
The grounds were beautiful.
Location
Cleanliness & Comfort
The suite was spacious and fully loaded with a rainwater shower and spa tub.
Local specialist: Liz Karen L. Jihuallanca

Move South Africa to the top of your list
South Africa | May 17 - Jun 2, 2024

Ann
Ann B.
Granbury, TX | Reviewed on Jun 03, 2024
I cannot thank the Wildr.Africa team enough for the trip of a lifetime. South Africa was exquisite! Beautiful topography, animals, interiors (!!), fabulous food and wine. I am thankful I found kimkim who connected me to a great team on the ground in my destination. There is literally no reason to pay a US front company when all the expertise comes from the local team. Anne Marie and her team were excellent communicators both via the app and via what’s app despite the time difference.... Read more

I cannot thank the Wildr.Africa team enough for the trip of a lifetime. South Africa was exquisite! Beautiful topography, animals, interiors (!!), fabulous food and wine.

I am thankful I found kimkim who connected me to a great team on the ground in my destination. There is literally no reason to pay a US front company when all the expertise comes from the local team.

Anne Marie and her team were excellent communicators both via the app and via what’s app despite the time difference. They kept the planning process moving and helped me make decisions without overwhelm.

They understood my priorities for the trip and worked within those parameters to create the perfect trip for us.

All drivers, guides, and accommodations were seamless, and they helped us work through any challenges that arose. We are so grateful!

Many fabulous people to mention:
Walkers beach: maya, jane
Robberg hike
Monkeyland
Peninsula tour
Earthstompers: Rachelle
Babylonstoren
La Cotte farm
Pearl valley golf and spa
Walkers plain: James, roan, Clarence, zoli
… and of course Debra, Anne- marie and Cornelia without whom none of this would have happened.

Local specialist: Anna-marie Mocke

Great Trip.
Ireland | May 22 - May 31, 2024

M
Mary P.
Denver, CO | Reviewed on Jun 03, 2024
My daughter and granddaughter and I took a self drive trip in Ireland. We chose to experience the West coast from the Dingle Peninsula north to Galway. We flew into Shannon which was the perfect airport for us American drivers to start. We used the GPS on my iPhone for navigation. Used ApplePlay instead of Google, although Google works too, and was spot on everywhere we wanted to go. We went off the beaten path many times. Planning was great, until it was not. My original contact ... Read more

My daughter and granddaughter and I took a self drive trip in Ireland. We chose to experience the West coast from the Dingle Peninsula north to Galway. We flew into Shannon which was the perfect airport for us American drivers to start. We used the GPS on my iPhone for navigation. Used ApplePlay instead of Google, although Google works too, and was spot on everywhere we wanted to go. We went off the beaten path many times. Planning was great, until it was not. My original contact listened to what I wanted the trip to look like, planned an itinerary that was not the normal cookie cutter trip, found lodging where we had a triple rom, sent her a glowing review, made final payment then she went silent. I had a question that went unanswered, finally called Kim Kim to get my question answered also had to call the get my vouchers and tickets 10 days before we left. At that point I was put in contact with Svetlana and she was amazing. I understand life happens and things get off track. All my correspondence was going thru the company system, and when my original travel agent was not longer doing her job, I should have been assigned a new contact not my having to make phone calls asking for help. I chose KimKim because I had a great experience planning a trip to Nepal then Covid hit and cancelled the trip. Yes I would use Kimkim again but could not give a 5 star review.

Activity Review
Farewell
Farewell
Ireland
Local specialist: Svetlana Frolova

Thank you for planning a wonderful trip
Scotland | May 15 - May 30, 2024

P
Pei, Jack, Nolan N.
San Jose, CA | Reviewed on Jun 03, 2024
Hi Luigi, Thank you for planning a wonderful trip for us. Overall, working with you was great and we had a wonderful time with a couple of exceptions that I mention later. Your itinerary gave us a Scotland experience we would never have come up with on our own. Your daily updates during the trip helped set the context for the day, and our guides were knowledgeable, personable, and accommodating. We feel like we came away with wonderful memories and a more tangible feel for Scottish... Read more

Hi Luigi,

Thank you for planning a wonderful trip for us. Overall, working with you was great and we had a wonderful time with a couple of exceptions that I mention later. Your itinerary gave us a Scotland experience we would never have come up with on our own. Your daily updates during the trip helped set the context for the day, and our guides were knowledgeable, personable, and accommodating. We feel like we came away with wonderful memories and a more tangible feel for Scottish history, culture, and the landscape.

All the scheduled activities and sites were amazing, and I could write about each one. In the interest of brevity, I’ll keep it to a couple.

The Farm of Kinaldy Shetland and Valais sheep was a highlight. Julie was a wonderful host and was happy to answer any and all questions. She let us interact with the sheep, wander around her field to take as many photos as we like, and even try our hands at sheering. The sheep are very people-friendly. We also got to see two highland cows she acquired recently. I would recommend this experience to anyone interested in sheep if they don’t mind getting their shoes a bit muddy.

Cawdor Castle was another highlight. The gardens, in particular, were spectacular, bursting with spring colors. Given all the blooming flowers, we spent more time than I expected in gardens during this trip. I recommend people intentionally allocate time for gardens when touring in late May.

The main issues we had during the trip were with two hotels. The first was Inverlochy Castle. A pipe broke and flooded our room around midnight. We had to call the front desk multiple times before they sent anyone to help us because the night porter could not reach the manager. After much insistence from me, they moved us to two other rooms. This process took about an hour because we had to dress, pack, and move to rooms across the site in the main building (our original room was in the old guard house by the road). We did not sleep well that night. When we checked out the next morning, I thought they would compensate us somehow, but the manager did not even mention the incident. When I brought it up, they said they had moved us to new rooms, so they viewed that as sufficient. This was a shocking response from a supposedly 5-star hotel, given what had happened. I would not recommend this hotel.

The second hotel issue was more minor. Our breakfast was not included in the Waldorf stay, and we had to pay for it, even though the itinerary said it was included.

If there is a way for us to be compensated for either of the hotel issues, please let us know.

I hope this information is helpful. Again, thank you for helping us with a wonderful trip.

Sincerely,
Jack, Pei, and Nolan

Local specialist: Luigi Pasiani
Luigi
Luigi Pasiani
Local specialist in Edinburgh | Replied on Jun 03, 2024
Dear Jack, Pei, and Nolan, Thank you for the positive review you were kind enough to write. I am very sorry for the unfortunate event at Inverlochy Castle.
I agree with you that while an unfortunate incident can occur, the hotel's delayed reaction and lack of goodwill gesture are certainly to be condemned.
I have just written to the hotel management, although I honestly do not expect them to take any action. Such behaviour will influence my future choices. I am as surprised as you are... Read more

Dear Jack, Pei, and Nolan,

Thank you for the positive review you were kind enough to write. I am very sorry for the unfortunate event at Inverlochy Castle.
I agree with you that while an unfortunate incident can occur, the hotel's delayed reaction and lack of goodwill gesture are certainly to be condemned.

I have just written to the hotel management, although I honestly do not expect them to take any action. Such behaviour will influence my future choices.

I am as surprised as you are about the breakfast at the Waldorf, given that it is always included everywhere. I might have made a mistake, so if you could let me know how much you spent, I would be happy to reimburse you promptly.

I am glad that the other experiences were satisfactory. Thank you for the genuine review. The process of improving services must be continuous, and it is only thanks to people like you that we can improve and strive to meet our guests' expectations.

Thank you again from the bottom of my heart.

Sincerely,
Luigi

Our recent journey through Spain and Portugal...
Portugal | May 19 - May 29, 2024

M
Michelle L.
Cupertino, CA | Reviewed on Jun 03, 2024
Our recent journey through Spain and Portugal was nothing short of magical, starting with the vibrant city of Madrid. Our guide, Hector, provided a fantastic 3-hour tour of Madrid's charming neighborhoods. One of the highlights was discovering a hidden gem in Plaza del Conde de Miranda: the Monasterio del Corpus Christi. Here, we got a delightful surprise—delicious cookies baked by cloistered nuns who are forbidden to communicate with the outside world. This monastery, in operation since... Read more

Our recent journey through Spain and Portugal was nothing short of magical, starting with the vibrant city of Madrid. Our guide, Hector, provided a fantastic 3-hour tour of Madrid's charming neighborhoods. One of the highlights was discovering a hidden gem in Plaza del Conde de Miranda: the Monasterio del Corpus Christi. Here, we got a delightful surprise—delicious cookies baked by cloistered nuns who are forbidden to communicate with the outside world. This monastery, in operation since 1607, now shares its sweet treats with the public. This unique and delicious experience is a must-see!

Next, we journeyed to the historic city of Toledo, where the Gothic cathedrals left us in awe. We then headed south to Seville, indulging in tapas for days and soaking in the passionate rhythms of a mesmerizing flamenco show.

Crossing into Portugal, we found ourselves in the coastal paradise of Lagos, where relaxation by the pool and rooftop drinks became our daily routine. Our adventure concluded in Lisbon, a city that captivated us with its stunning palaces, bustling sounds, and a heartfelt fado show. One of the highlights was an exhilarating off-road trip to the high mountaintops, offering breathtaking views of Portugal’s natural beauty.

From the bustling streets of Madrid to the serene landscapes of Portugal, this trip was an unforgettable blend of history, culture, and relaxation. Thank you Rita and the KimKim team for taking what could have been a very time-consuming process to organize and made it easy to enjoy.

Activity Reviews
Tapas Culinary Experience
Tapas Culinary Experience
Madrid
Quality of Experience
Food
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid
Quality of Experience
Guides, Drivers and Staff
Flamenco Experience
Flamenco Experience
Spain
Quality of Experience
Guided Visit of Seville
Guided Visit of Seville
Seville
Quality of Experience
Guides, Drivers and Staff
Discover Rural Algarve
Discover Rural Algarve
Portugal
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal
Quality of Experience
Guides, Drivers and Staff
Evening of Fado
Evening of Fado
Lisbon
Quality of Experience
Food
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Rita Pagano