Kimkim Trip Reviews

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Jessica is a wonderful specialist with whom t... · Italy - Jun 14 - Jun 23, 2022

Traveler: Gretchen C. - Local specialist: Jessica Proietti

Jessica is a wonderful specialist with whom to work. She was flexible, adaptable, knowledgeable, and planned a great trip. We had a whirlwind time in Italy--visiting 5 cities in 8 days--so a lot of the exhausting parts were based on our own desired itinerary, not something Jessica suggested. We lost a half-day in Venezia due to a late train out of Verona, so please be mindful of tight connections (we had a 22-minute window, but the train was 15 minutes late, meaning 7 minutes to de-train and... read more

Jessica is a wonderful specialist with whom to work. She was flexible, adaptable, knowledgeable, and planned a great trip. We had a whirlwind time in Italy--visiting 5 cities in 8 days--so a lot of the exhausting parts were based on our own desired itinerary, not something Jessica suggested. We lost a half-day in Venezia due to a late train out of Verona, so please be mindful of tight connections (we had a 22-minute window, but the train was 15 minutes late, meaning 7 minutes to de-train and run through throngs of people, literally to the furthest possible platform away...train pulling away as we arrived). Cost an extra $250 to rebook a later train. Had a less than ideal tour guide for the Colosseum and Forum in Roma (hard to hear, very difficult to follow), but that is the fault of the tour company, not KimKim or Jessica. On our food tour of Napoli, we were asked to purchase food and drinks, which we did not even want. When doing KimKim tours previously in Greece and Croatia, the guides covered all expenses, including tips, so we hadn't planned for that in Napoli. The guide was good, and we had been delayed to meet her, so we didn't complain about paying for the food.

Best parts of Italia adventure were: (1) in Napoli, the Hop On Hop Off Bus is a great resource; the panoramic line is beautiful and takes you to a lot right next to the Nuevo Castle. Highly recommend taking a tour of the castle. We ate at Antonio y Antonio in Napoli and hadca fantastic experience. (2) Roma--the private tour of the Vatican was incredible, but be absolutely certain you report to the Museum area! We were responsible for finding transportation to the tour that started at 830AM that morning. We couldn't get a cab for almost 25 minutes and then were dropped off a full mile from where we were supposed to be...we were a full hour late to the tour, and thought we'd missed the opportunity, but fortunately, another guide was available. Our 87 year-old father is very mobility challenged, but the Vatican gave him a wheelchair and wonderful treatment, so he could experience his lifelong dream. Also, highly recommend a golfcart tour of Rome! We left at sunset, and saw the majestic city with a fantastic guide in the cool evening air, with the lights illuminating the hostoric sights. (3) Elba's Hotel Fabricia. Take a boat tour with Claudio and relax inside a secluded, lushly tropical, historic resort. Paradise once you arrive. But, please note that ferries are not ADA accessible and all luggage must be carried by passengers up and down multiple flights of stairs. This part of the trip was harrowing for the mobility-challenged member of our party and I ended up very injured by a terrible fall, trying to manage both the bags and my father-in-law. (4) Verona. Everything about Verona is magical. We managed our own tours while there and recommend the cathedral package which allows you access to several stunning historic buildings, including the Duomo. Dining at Osterio il Bertoldo with Italian family was the highlight of our stay. Also, the room at Hotel Mastino wss a superb choice for anyone traveling with a child(ren); they get their own room and TV in the suite. (5) Venezia- We were again responsible for making our own way to the Hotel Carnival Palace, which quite a way from the train station. A porter transited over bridges and cobblestone streets with our bags ($30), but for the mobility-challenged, water movement is easiest. We used water taxis and a gondola (both very costly ($70-180), but necessary) to do most sightseeing and to get to the airport.

All-in-all, a trip of a lifetime. Although sometimes harrowing, over-budget, exhausting, and while still sporting some serious bruises from my fall on the ferry, I would do it all again in a minute.

Hotel Reviews

Hotel Piazza Bellini & Apartments

Naples

Overall Rating
Hotel Review

Absolutely perfect for families. Our teen son had a loft with his own bathroom, table, fridge and AC. Our room had a large bed, bathroom and balcony. Breakfast was excellent. Location is not great. Would rather have been near the water, but overall lovely experience.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Windrose

Rome

Overall Rating
Hotel Review

Very average. Located right near the train station, the room was very small, bathroom was inadequate for three people's belongings, and AC leaked excessively. Breakfast was okay. Best part was the staff.

Tips for future travelers

If you are a couple or solo traveler, this might better suit your needs

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Fabricia

Portoferraio

Overall Rating
Hotel Review

If you don't have a car, plan to be here 24/7.

Tips for future travelers

You will have to eat all meals at the hotel. Budget accordingly. They have an exceptional laundry service.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Mastino

Verona

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Carnival Palace

Venice

Overall Rating
Tips for future travelers

Not great for mobility-challenged unless water transport is booked

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

City Sightseeing in Naples

Naples

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Naples Food Tour

Naples

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Family Friendly Rome By Golf Cart

Rome

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Vatican & Sistine Chapel Tour - Visit itinerary without barriers

Rome

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Rome in a Day: Skip the Line Vatican Tour & Colosseum

Rome

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Private excursion by boat

Elba island

Overall Rating
Transport

Everything
Guides, drivers and staff

Claudio was superb
Quality of Experience

We did a 15 day tour of Spain:Madrid- The H... · Spain - May 14 - Jun 1, 2022

Traveler: Catherine H. - Local specialist: Karin Eckhard

We did a 15 day tour of Spain:
Madrid- The Hotel Regina was well located, had a pleasant room, and great staff. They were very friendly and helpful to new tourists.
May 16: Arantxa -tour of Prada and Madrid- Prada was rushed- it needs a tour by itself. The stroll and food part of the tour was very good, especially the stop for Vermouth and Tapas. Arantxa is very personable and down to earth. She was willing to answer any questions and was excited to see us when we ran into her a few days... read more

We did a 15 day tour of Spain:
Madrid- The Hotel Regina was well located, had a pleasant room, and great staff. They were very friendly and helpful to new tourists.
May 16: Arantxa -tour of Prada and Madrid- Prada was rushed- it needs a tour by itself. The stroll and food part of the tour was very good, especially the stop for Vermouth and Tapas. Arantxa is very personable and down to earth. She was willing to answer any questions and was excited to see us when we ran into her a few days later.
May 17: Beatrice- guided walking tour of Madrid- was very good, the pace was good and she was flexible to our needs and wants. She explained lots and answered questions well.
The evening of Flamenco was not as good as we hoped for; while enjoyable to some degree, it felt like an amateur production.
May 18: we had a free day to explore on our own and we enjoyed the break and some down time. It's a good idea to work some down time into the tour.
May 19: David, who drove us from Madrid to Segovia and then Salamanca, then to Burgos the next day, was very good, he showed us some good sights along the way and was very personable and answered questions well.
Elena in Segovia was also good and very thorough, she didn't hurry us and again answered questions well. The restaurant Meson de Candido was very good, and the view of the aqueduct was spectacular.
The NH Palacio de Castellanos was very good with good rooms, great location, and a nice restaurant on the patio.
May 20: Carmen's tour of Salamanca was mixed- parts of it were very good, such as the glimpses into the university grounds and cloisters, but she seemed distracted and spent a lot of time checking her phone.
The NH Palacio de Burgos was outstanding, with a large room, beautiful eating area next to an old cloister, comfortable lobby, and a great location.
May 21: Johan the young driver to Atapeurca was very sweet even with limited English. He did a great job.
Atapuerca was a highlight- it was fascinating and the archeologist who gave us the tour was really interesting.
The tour of Burgos with Rosalia was also fascinating- she showed us many highlight of the city's interesting history and was very engaging, asking us question and checking our knowledge.
May 22: The transfer to Bilbao was quiet and good.
The Hotel Sercotel Coliseo was good, with a good location and nice rooms.
Tour of Bilbao and Guggenheim with Ana was also good- she explained the museum well and her walking tour of the old city was interesting but not very comprehensive. It did feel rushed at the end. She did suggest a very good restaurant, though, which we really enjoyed. It was unfortunate that the tour was later in the day and we didn't get a chance to go back to Guggenheim on our own. It would have warranted a whole day just for that.
May 23: Diego won all our hearts- he was down to earth; he didn't know all the historical details, but he knew the local area and great places to take us. He took his time with us, let us explore at our own pace, and showed us all kinds of local spots. He joined us at meals and got to know us and let us get to know him and his perspectives on the local culture and history. His input was very valuable.
Patxi the sheep farmer (and his sheep dogs) were a highlight for us.
May 24: Diego took us to San Sebastian through the coastal route which was again spectacular.
The Hotel Zenit San Sebastian had great staff and a good restaurant, but was in a bad location for tourists on foot (especially an older lady) - it was a half hour brisk walk to the old town where our tours started, and also where the sights and good eating places are.
May 25: The e-bike tour was fun with a great guide, Pelayo. It's a great way to see different aspects of a good sized city.
The evening food tour with Imano was good, but felt abbreviated- we stopped for 4 Pintxos which were very good, but it felt like Imano was in a hurry and he didn't give a lot of detail about the history of the area and the food.
May 26: This was another good day with Diego exploring the local area- Pasai Donibane was a highlight, even in the rain. Diego picked out a good lunch of Pintxos for us in Hondarribia. We then went to the winery Hiruzta, which had lovely Txakolli wine.
May 27: The train from San Sebastian to Barcelona was lovely- the train was comfortable, had good coffee and tea, and the scenery was gorgeous. The transfer to the hotel was prompt and courteous.
The Hotel Ciutat de Barcelona was not good- it felt more like a North American college dorm room than a nice hotel- the rooms were small, there was no kettle, cups, or fridge, the safe was difficult to use and on the floor so hard to get to, the bathroom was outdated with a very slippery shower. The bed was uncomfortable and the mattress felt like it was covered in rubber. There were only sheets and no blankets on the bed. While we expect some street noise, the building itself was noisy and it felt like there was a youth party going on. Any one of these things would have been tolerable, but the accumulation of them was too much. In addition, there was no restaurant and the provided breakfast was not good- with little selection in food. By then we had decided to move and were glad we did.
The Hotel Icon BCN (Petit Palace) was very nice- the room was small but pleasant, with the expected amenities such as a kettle, tea, coffee, and cups. The staff (including Alicia the manager) were very pleasant and the lobby and restaurant were excellent with good food and drinks. The breakfast was very good with lots of variety and eggs cooked to order.
May 28: The Barcelona city tour with Gemma was interesting with some good insights into history of the area and we got see parts of the city we would never have found ourselves. However, it did feel rushed, especially around the churches downtown and when we got to La Sagrada Familia.
May 29: La Costa Brava was gorgeous where Shilo took us along a path on the shore which was lovely. He adapted his plans to accommodate Aunt Mary's abilities. The tour of Girona was also very enjoyable and Shilo shared some good insights with us.
May 30: Guy took us to Montserrat which was spectacular. He was both informative and very nicely easy-going, allowing us to tour the church on our own while he took Mary up the funicular. (My fear of heights prevented me from going). Then we went to Felix winery, which was another highlight for us. Christina, the owner (with Felix of course) was delightful, and explained the wine making process in wonderful detail. Their wine is very good! Guy also took us to one of their vineyards with its gorgeous old grape vines. We would highly recommend this winery for future tours.
This was really the end of our tour, although we stayed in Barcelona for three more days, which was a pleasant end to the holiday. One improvement i would suggest is a day with no tours in the middle of the trip, just to provide some rest. We were tired from learning so much by that time!
Thank you, Karin, it was a great trip.

Working with Marina Courtaut of Espiritu Trav... · Portugal - Jun 4 - Jun 11, 2022

Traveler: Michael B. - Local specialist: Marina Courtaut

Working with Marina Courtaut of Espiritu Travel was an absolute pleasure. During all the planning she was responsive and very helpful. She listened will to our interests and planned a vacation to match our needs.

During this vacation there were a couple of mishaps related to transfers, however, having Marina and Espiritu Travel on the other end of What’ App was very helpful. We simply advised Marian of the issues and she worked to get them corrected.

The first situation was that upon... read more

Working with Marina Courtaut of Espiritu Travel was an absolute pleasure. During all the planning she was responsive and very helpful. She listened will to our interests and planned a vacation to match our needs.

During this vacation there were a couple of mishaps related to transfers, however, having Marina and Espiritu Travel on the other end of What’ App was very helpful. We simply advised Marian of the issues and she worked to get them corrected.

The first situation was that upon arrival in Portugal the car to transport the 5 of us to Porto fit only 2. It took about an hour, but the transfer vendor returned to the airport with a van to accommodate us all. The second situation occurred when the vehicle to transfer 5 of us from Lisbon to Lagos was also only for 2 people. While it took more than 2 hours to fix this, eventually a van arrived to transport all of us. Through out all of this Marina was engaged and provided information. Additionally, she took responsibility for the mistakes and accommodated us financially. I adhere to the wisdom that “people remember how you made them feel” and Marina made us feel that she deeply regretted the problems and worked very hard to rectify them. That approach left our family feeling satisfied and not unhappy with the service.

May 28
Due to the delay leaving Lisbon airport the pre-arranged plan for lunch in Coimbra no longer worked (too late in the day) however our driver found us a place to stop for lunch and that worked out well.

The Hotel Teatro in Porto was very nice. Upon arrival they did not know one of the rooms was to be configured as two twin beds however the were easily able to fix that; our 2 sons were sharing the room.

We had dinner that night at one restaurant recommended by Marina – DOP – and it was lovely.

May 29
Bluedragon Bike Shop did not know that we had prepaid for 5 for a guided bike visit of Porto. However, we put them in touch with Espiritu Travel and that was communicated. The Bike Shop charged my credit card and refunded the money in Euros. Our bike guide, Ana, was young and not very knowledgeable about the city. While very pleasant and nothing “went wrong,” she did not know as much as we have come to expect from city guides. FYI, the itinerary lists “water” as one of the things provided; it was not.

May 30
Our guide Pedro was terrific and our day trip to the Douro Valley was very nice. The boat tour wasn’t overwhelming, but not a problem either. Not sure I would recommend it to others. Pedro took us to a lovely restaurant for lunch and we all enjoyed the experience, however it was not, as the itinerary said, “”at a famous Quinta.” We also visited just one winery; the itinerary says, “visit traditional wineries.” We thought we would visit more than one.

May 31
The Lisbon hotel Duque de Loule was very nice. Turns out not as centrally located as we might have wanted, but as I recall that was due to the 3 rooms we needed, and another hotel being fully booked.

While we were making the 3-hour trip from Porto to Lisbon, at 10am, a person called me to say we were late for our 10am guided tour of Lisbon. However, we had no such tour scheduled; in fact, our tour was for 2:00 pm that afternoon. Marina was again very responsive. She learned that the company had mixed two tours and moved ours to 10am. Marina reassigned us to another tour vendor with a guide named Daniel at 2:30.

Daniel was a lovely young man, age 23, and while he did his job, it was clear he did not really know enough about the city and its history. We enjoyed him and our 21-year-old son and he had lots of conversation, but he was not the most informative tour guide. Daniel also provided us with 2 restaurant recommendations, and we ate at both places. It was nice of him to do so and helpful to us.

The pre-arranged Fado dinner this night was a very good choice.

June 1
Our day trip to Sintra, Cascais & Estoril was with a guide named Marta. She was very good; our family felt she was our best guide of the trip. We enjoyed both the pace of the day and the information. Unfortunately, the next day Marta shared she tested positive for COVID. None of the family tested positive, however, one should expect guides test themselves daily before taking a group out for a day in an enclosed vehicle.

June 2
As mentioned, the transfer to Lagos was not smooth, however Marina got it all fixed and made the offer to buy the family dinner in Lagos, which certainly made us all feel like she really cared about our experience.
The Cascade Resort did not have our rooms ready upon arrival however they shortly did, and the property and our stay there was terrific.

This night we had the Sunset Experience tour, not with Pedro as noted, but rather with Luis. We all very much enjoyed him and the tour. He was clearly passionate about the Algarve and his home area. Just to note, the itinerary mentioned binoculars however he did not offer any.

June 4
Our transfer from Lagos to Lisbon airport was fine. We left an item at the Cascade Wellness resort and Marina was very helpful in efforts to retrieve it and have it sent to our hotel in Lisbon upon our return a week later. Side note: the package did not arrive in Lisbon in time for us to take it home with us to the US. However, the front desk at Hotel Portugal was very helpful. When the package did arrive, 2 days after we left the country, the Hotel communicated this to us by email and connected us to a shipping company that is mailing us the package.

Our rental care pick up at the Valencia airport with Sixt went very smoothly.

Marina booked us at the hotel Hospes Palau De La Mar at my request. This boutique hotel was fine for us. It was in a nice neighborhood on a busy, but pretty street, and within walking distance of the Old City. When they brought us to the room they had for us the staff could not get the air system to work so they immediately moved us by their own choice to a different room. The hotel breakfast was very nice and they had outdoor seating.

June 5
We drove to Albufera easily but did get lost looking for the meeting spot for our boat tour. With a phone call to the boat operator, we received directions and we found the meeting spot. Our guide Anna was delightful, and she recommended a restaurant for paella. She made the 1:30pm lunch reservation for us and we thoroughly enjoyed the meal at El Redoli. Also, she led us to the bird preserve (flamingos), and we walked the paths, very nice. We drove a bit and walked to the beach.

This afternoon we chose on our own to do an historical walking tour of Old Valencia with GuruWalk (no fee; gratuity only). This 3-hour walk was excellent, and we learned about Aqua de Valencia (as a bonus); a drink we thoroughly enjoyed.

June 6
This morning we experienced our Local Market and Paella Cooking Class with “My First Paella” and it was very well done. While the attendees are obviously all tourists, the guide/cooking team was very funny, thoughtful, and instructive. We had fun and would recommend it.

This afternoon we had a private bike tour of Valencia with Jose. Bikes were provided by DoYouBike Rental. Jose was very nice and informative. We visited some of the places we had seen on our walking tour the day before but enjoyed the repetition, and we went inside to some places we really wanted to visit, including L’Almonia (archaeological artifacts), La Lonja and climbing one of the city’s old towers. We rode through the Turia Gardens (very nice) to the Science and Arts center, also very nice but we did not enter any buildings by our own choice.

June 7
We visited the Valencia beach and then drove at noon to Javea, stopping for lunch along the way. The Nomad Hotel was wonderful. The room had a beautiful view; Marina chose this hotel, and it was an excellent choice. The service as very good. Breakfast was delicious. We had dinner the first night at the hotel restaurant outdoors on the promenade and it was very nice.

June 8
We spend the day at Cala Grandella, beautiful beach spot 30 minutes away. As the beaches are mostly rocky, we chose to purchase 2 inexpensive beach chairs (which we left behind). A really nice hotel amenity would be to loan beach chairs to guests.

June 9
We chose to return to Cala Grandella having booked a 2.5-hour kayak tour with Siesta Advisor. We found the service and the kayak tour excellent. That afternoon we explored the nearby town of Moraira, for lunch and sandy beach. Great services (restroom and changing) at this public beach; very family friendly (lots of young children) and mostly European vacationers.

June 10
We drove to Valencia mid-day, stopping in the morning to see the castle in Cullero and then lunch near port in Valencia. Car return and flight to Lisbon were fine. We flew Vueling Air and had to pay quite a lot to check our luggage. While this was a surprise, it is understandable. The taxi from Lisbon airport to Hotel Portugal was on our own, which was fine. The Hotel was well located near the old district of the city and lovely.

June 11
The hotel room and the breakfast were very nice. They stored out luggage. They arranged to help us with our missing package. We would recommend this hotel due to location. Our transfer to the Lisbon airport was pre-arranged, on-time and fine, as was our flight home.

Hotel Reviews

Hospes Palau de la Mar

Valencia

Overall Rating
Hotel Review

Marina booked us at the hotel Hospes Palau De La Mar at my request. This boutique hotel was fine for us. It was in a nice neighborhood on a busy, but pretty street, and within walking distance of the Old City. When they brought us to the room they had for us the staff could not get the air system to work so they immediately moved us by their own choice to a different room. The hotel breakfast was very nice and they had outdoor seating.

Cleanliness & Comfort

well appointed and cared for rooms
Staff

Front desk and porter very pleasant and helpful
Authenticity & Character

its very modern in style
Location

Depends on how near beach or near old city you want to be

Nomad Xabia Port

Javea

Overall Rating
Hotel Review

The Nomad Hotel was wonderful. The room had a beautiful view; Marina chose this hotel, and it was an excellent choice. The service as very good. Breakfast was delicious. We had dinner the first night at the hotel restaurant outdoors on the promenade and it was very nice.

Tips for future travelers

While it is very eco-friendly (and the room lighting not great) there were both couples and families and it is right on the promenade so well located

Cleanliness & Comfort

room and common areas very nice
Staff

very helpful front desk and restaurant personnel
Authenticity & Character

Lots of character which appealed to us
Location

beautiful view of Med

Hotel Portugal

Lisbon

Overall Rating
Hotel Review

The Hotel was well located near the old district of the city and lovely. The hotel room and the breakfast were very nice. They stored out luggage. They arranged to help us with our missing package. We would recommend this hotel due to location.

Cleanliness & Comfort

very nicely cared for
Staff

very helpful front desk
Authenticity & Character

it is modern and that appeals to some; we enjoyed it
Location

very close to old part of city
Activity Reviews

Panoramic Albufera Cruise

Valencia

Overall Rating
Activity Review

We drove to Albufera easily but did get lost looking for the meeting spot for our boat tour. With a phone call to the boat operator, we received directions and we found the meeting spot. Our guide Anna was delightful, and she recommended a restaurant for paella. She made the 1:30pm lunch reservation for us and we thoroughly enjoyed the meal at El Redoli. Also, she led us to the bird preserve (flamingos), and we walked the paths, very nice. We drove a bit and walked to the beach.

Transport

we drove ourselves and got a bit lost
Guides, drivers and staff

as noted, very helpful
Quality of Experience

the guide was knowledgeable and helpful, the experience unique

Local Market Visit and Paella Cooking Class

Valencia

Overall Rating
Activity Review

This morning we experienced our Local Market and Paella Cooking Class with “My First Paella” and it was very well done. While the attendees are obviously all tourists, the guide/cooking team was very funny, thoughtful, and instructive. We had fun and would recommend it.

Food

great fun participating in the cooking and then eating what was made
Guides, drivers and staff

very friendly
Quality of Experience

the staff

Valencia Seightseeing Bike Tour

Valencia

Overall Rating
Activity Review

This afternoon we had a private bike tour of Valencia with Jose. Bikes were provided by DoYouBike Rental. Jose was very nice and informative. We visited some of the places we had seen on our walking tour the day before but enjoyed the repetition, and we went inside to some places we really wanted to visit, including L’Almonia (archaeological artifacts), La Lonja and climbing one of the city’s old towers. We rode through the Turia Gardens (very nice) to the Science and Arts center, also very nice but we did not enter any buildings by our own choice.

Guides, drivers and staff

our guide was excellent
Quality of Experience

It is a very nice way to explore and feel the city

Nadia helped us plan our trip to Greece for 6... · Greece - Jun 8 - Jun 22, 2022

Traveler: Sylvia S. - Local specialist: Nadia Pithara

Nadia helped us plan our trip to Greece for 6 people. She was fantastic! We went for 2 weeks to 2 islands plus Athens. She planned everything for us. We did a cooking class in Paros that was lovely and we really enjoyed getting to know some local people on a more personal level. Nadia also arranged for a walking tour of the Acropolis and a food tour in Athens. It was really fun and we loved our tour guide, Joanna! Nadia also arranged for an all day tour to Delphi that was great! It... read more

Nadia helped us plan our trip to Greece for 6 people. She was fantastic! We went for 2 weeks to 2 islands plus Athens. She planned everything for us. We did a cooking class in Paros that was lovely and we really enjoyed getting to know some local people on a more personal level. Nadia also arranged for a walking tour of the Acropolis and a food tour in Athens. It was really fun and we loved our tour guide, Joanna! Nadia also arranged for an all day tour to Delphi that was great! It was an all day excursion with a drive through the mountains. Our guide for this was also so interesting and informative. Nadia arranged all of our car ride to/from the airport and to/from the ferries to the hotels. Everything was so detailed and organized which allowed us to relax and enjoy beautiful Greece!! I highly reccommend Kimkim and Nadia and will use this service again in the future. It's so convenient and makes planning a trip to a place that you are not familiar with very easy.

Hotel Review

Capetan Giorgantas

Milos

Overall Rating
Hotel Review

We loved this small, family owned hotel. It's right in the middle of the town, you can walk everywhere including to the ferry. It's very clean and has a super breakfast every morning. We will stay here again for sure!!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Welcome to Milos

Milos

Overall Rating
Activity Review

Milos is a small island and very walkable and you can get around on the bus. The towns are lovely!! It's truly beautiful, friendly and we would definitely want to visit again. It was our favorite island of our visit!!

Transport

Guides, drivers and staff

Quality of Experience

Greek Cuisine Cooking Class

Paros

Overall Rating
Activity Review

This cooking class was really fun! The owner of the restaurant, Maria, is so lovely and warm. The rest of the staff was also super friendly and made us feel so welcome. Marina, one of the assistants, took tons of pictures for us and was super fun to chat with. We had a lovely time learning some Greek recipes and we got to take some food back to our hotel for later. Everything was so delicious! I highly recommend taking this class! It's great for older kids and teens as well!

Transport

Guides, drivers and staff

Quality of Experience

Graciela

An amazing trip - one of a kind · Argentina - Jun 6 - Jun 15, 2022

Traveler: Graciela P. - Local specialist: Emilce Alonso

This trip was everything I hoped for and much more. Emilice was a dream to work with. She went above and beyond to make this trip magical. She came up with activities that we loved and would have never thought of doing. All of our drivers and guides were great, but our driver for most of the trip, Fabio, was pleasant, knowledgeable, very friendly, and professional. We miss him. Our favorite guide was Hernan, our guide for the half-day city tour such knowledge and friendly mannerism. All of... read more

This trip was everything I hoped for and much more. Emilice was a dream to work with. She went above and beyond to make this trip magical. She came up with activities that we loved and would have never thought of doing. All of our drivers and guides were great, but our driver for most of the trip, Fabio, was pleasant, knowledgeable, very friendly, and professional. We miss him. Our favorite guide was Hernan, our guide for the half-day city tour such knowledge and friendly mannerism. All of the hotels were centrally located and comfortable, not a fan of the hotel in Mendoza though. The dinners and lunches that Emilice planned were stellar. We couldn’t have dreamt of a better trip. My husband and I are seasoned travelers but I would have never been able to plan a trip as good as this one. Thank you KimKim, Emilice, and all of our drivers and guides. Will definitely use this company again and will recommend to my fellow travelers. Gracias por todo!!!

Hotel Review

Cordon del Plata

Mendoza

Overall Rating
Hotel Review

Although we were moved to Hotel M, across the street and it was newer, it was noisy and bathroom was super small similar to a bathroom on a cruise ship. You could hear everyone in the hallway and street noise was pretty bad. It was centrally located which was very nice. Also, I requested a little later check out and they asked for 50% of daily rate. Unbelievable.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Centrally located in heart of city, easy to walk around.
Activity Reviews

Half day City Tour

Buenos Aires

Overall Rating
Activity Review

Hernan our guide was fabulous.

Transport

Guides, drivers and staff

Quality of Experience

Criolla & Winery Horseback Riding

Mendoza

Overall Rating
Activity Review

Very rustic place and home cooked lunch was delicious. Enjoyed riding in the Andes.

Food

Transport

Guides, drivers and staff

Quality of Experience

Tango Show and Dinner at Café De Los Angelitos

Buenos Aires

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

"Fileteado" Class in San Telmo

Buenos Aires

Overall Rating
Activity Review

The tour of San Telmo was great but too much emphasis on Fileteado. The class was very enjoyable.

Transport

Guides, drivers and staff

Quality of Experience

Buenos Aires: Culinary excursion "The Argentine Experience"

Buenos Aires

Overall Rating
Activity Review

So much fun. Food was delicious and met other travelers.

Food

Transport

Guides, drivers and staff

Quality of Experience

“Santa Susana” Fiesta Gaucha Excursion

Buenos Aires

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Iguazú: NATIVE GUARANI COMMUNITY

Puerto Iguazu

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Brazilian Falls

Puerto Iguazu

Overall Rating
Activity Review

This was phenomenal. See the Brazilian side before you see the Argentinian side.

Transport

Guides, drivers and staff

Guide was just ok.
Quality of Experience

The Birds Park

Puerto Iguazu

Overall Rating
Activity Review

Not a bird lover but truly enjoyed the experience.

Transport

Our driver was very nice.
Guides, drivers and staff

Quality of Experience

Argentinean Falls

Puerto Iguazu

Overall Rating
Activity Review

Wow, it was breath taking. The Iguazú Falls should be on everyone’s bucket list.

Transport

Guides, drivers and staff

Quality of Experience

Great Adventure

Puerto Iguazu

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Dinner at "Fogón, Cocina de Viñedo" - With antique cars

Mendoza

Overall Rating
Food

Transport

It was fun riding in a 1928 Model T car but it should not be used to go such a long distance. Took us an hour to get to the restaurant and 20 minutes to get back in a regular car.
Guides, drivers and staff

Quality of Experience

Mendoza Vino y Oliva

Mendoza

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Fatima

Amazing and memorable adventure for new parents and 6 month old · Morocco - Jun 3 - Jun 14, 2022

Traveler: Fatima J. - Local specialist: Abdellah El Asely

We had an amazing time in Morocco. My husband and I travelled with our 6 month old for 12 days. Throughout the trip planning Abdellah was very accommodating and gave us a wealth of events, activities, and recommendations to create an amazing itinerary. Abdellah was also taking care of my brother who was traveling on overlapping dates to Morocco. He made sure to maximize the overlap of our itinerary with that of my brother's to make both of our trips memorable.
We were well taken care of from... read more

We had an amazing time in Morocco. My husband and I travelled with our 6 month old for 12 days. Throughout the trip planning Abdellah was very accommodating and gave us a wealth of events, activities, and recommendations to create an amazing itinerary. Abdellah was also taking care of my brother who was traveling on overlapping dates to Morocco. He made sure to maximize the overlap of our itinerary with that of my brother's to make both of our trips memorable.
We were well taken care of from the start till the very end of the trip. Our guide Karim was terrific. He was knowledgeable about landmarks, local customs, and the historically significant sites which made the adventures even more enjoyable. He was remarkably patient with us while we attended to our young one. Karim always accommodated our requests to change our daily plans. There was absolutely zero pressure to stick to a plan and we always comfortably moved at our own cadence which made the traveling effortless.
Unfortunately, due to my brother's flight delay our itineraries no longer overlapped. However, at our request Abdellah gracefully changed a significant part of our itinerary during the trip. Within the span of an evening he rebooked hotels in the different cities, rescheduled activities, and events to overlap our itinerary with my brothers itinerary. We were beyond grateful with how well he took care of us!
We are absolutely looking forward to our next adventure in Morocco and can't recommend our local specialist Abdellah and our guide Karim enough!

Lindsey

Amazing! Amazing! ⭐️⭐️⭐️⭐️⭐️ · Greece - Jun 11 - Jun 22, 2022

Traveler: Lindsey J. - Local specialist: Rebecca Skevaki

Rebecca was amazing!!! I consider myself pretty good at planning trips and I usually don’t outsource to a 3rd party but this Greece trip seemed like too much for me to handle on my own. So happy we found Rebecca via KimKim. Every single detail was perfect and the hotels and excursions she picked out for our family of 5 were perfect! Traveling with 5 is hard since hotels usually are geared for 4. But Rebecca not only found hotel rooms that fit us but spectacular rooms that fit us comfortably!... read more

Rebecca was amazing!!! I consider myself pretty good at planning trips and I usually don’t outsource to a 3rd party but this Greece trip seemed like too much for me to handle on my own. So happy we found Rebecca via KimKim. Every single detail was perfect and the hotels and excursions she picked out for our family of 5 were perfect! Traveling with 5 is hard since hotels usually are geared for 4. But Rebecca not only found hotel rooms that fit us but spectacular rooms that fit us comfortably! This trip called for transportation to and from airport/ports, ferry tickets, private tour guides, group tours and 1,000 other details and Rebecca handled it all perfectly. She exceeded our expectations. Amazing bucket list trip that was successful because of Rebecca. She knew places to go/stay that American travel agents wouldn’t know about because she is Greek. I cannot say enough good things about her!!!

Most memorable places: our room (Santorini Mansion) in Santorini with the beautiful view of the Caldera, private walking tour of the Acropolis and Naxos beaches!

Hotel Reviews

Liana Beach Hotel & Spa

Naxos

Overall Rating
Hotel Review

Beautiful hotel and great location!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Close to the beach and restaurants

Athens4 Hotel

Athens

Overall Rating
Hotel Review

Great place! Loved it! Hotel staff was so friendly and accommodating. My son has severe sesame allergies and they went above and beyond to ensure he was safe with the foods served for breakfast. Great room, great location.

Tips for future travelers

N/A

Cleanliness & Comfort

Staff

Friendly
Authenticity & Character

Modern and clean
Location

So close to everything

Santorini Mansion at Imerovigli

Santorini

Overall Rating
Hotel Review

Beautiful million dollar view. Kostas was the best and so helpful. Gorgeous rooms and great space for a family of 5. Loved the jacuzzi and eating the amazing breakfast on our outdoor porch.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Athens - The City

Athens

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Santorini - The Island

Santorini

Overall Rating
Transport

Guides, drivers and staff

Our port driver hit two cars and got very lost. We went in circles around our hotel for about an hour.

Athens - Acropolis at Sunset & Plaka neighborhood (Private tour with an archaeologist/guide)

Athens

Overall Rating
Activity Review

Amazing!!!!

Transport

Guides, drivers and staff

Quality of Experience

Santorini - Walk, Drink, Eat Sunset Small Group Tour

Santorini

Overall Rating
Activity Review

Great guide and fun tour!!!

Food

Transport

Guides, drivers and staff

Quality of Experience

lol

Santorini - Free Morning & Santorini Catamaran Gold Sunset Cruise (Small group cruise)

Santorini

Overall Rating
Food

They were amazing with food allergies
Transport

Guides, drivers and staff

Quality of Experience

Welcome to Athens

Greece

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Athens - Private Cape Sounion & the Temple of Poseidon Sunset Tour

Athens

Overall Rating
Activity Review

Not overly impressed with our guide. She was nice but her tour wasn’t very interesting. Her voice put my kids to sleep in the bus. Our driver George was amazing and helped energize the kids by including them! He seemed to know a ton of info too and was a better personality for a tour!

Transport

George was great!!!
Guides, drivers and staff

Driver was great! Guide was so so...
Quality of Experience

Well-planned and safe tours · Peru - Jun 8 - Jun 18, 2022

Traveler: Sharmada N. - Local specialist: Liz Karen L. J.

The entire trip was well-organized and the staff, local guides and teams were helpful and kind. Most of the hotels were quite good but its worth mentioning which rooms you would like before booking. Casa Biru in Cusco had really good services and their team was very warm and welcoming. The family-run souvenir shop at the hotel's entrance was lovely too.
As for the tours itself, the transport was very comfortable, the guides (Janet, Edwin, Jacqueline and another person whose name I didn't... read more

The entire trip was well-organized and the staff, local guides and teams were helpful and kind. Most of the hotels were quite good but its worth mentioning which rooms you would like before booking. Casa Biru in Cusco had really good services and their team was very warm and welcoming. The family-run souvenir shop at the hotel's entrance was lovely too.
As for the tours itself, the transport was very comfortable, the guides (Janet, Edwin, Jacqueline and another person whose name I didn't catch) were friendly and quite patient, nice and honest about the history of the places we visited, the culture and other interesting facts. They also made sure we could get some good photos and views while walking around each site, and did their best to ensure our safety while trekking in the high altitude.
Liz and Paul, who were in charge of planning and organizing the trip were the absolute best. They helped us plan things until the last minute and made sure to help us even during issues we face during our immigration at the airport. Really glad to have picked their services for our trip.

Hotel Reviews

Holiday Inn Lima Airport

Lima

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Arawi Miraflores Prime

Lima

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Arawi Miraflores Express

Lima

Overall Rating
Hotel Review

The room had no ventilation, the bathroom had a bad odour and not enough lights in the room either.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Casa Biru Hotel Boutique

Cusco

Overall Rating
Hotel Review

The hotel and room was really good. The breakfast was quite basic though and the attached restaurant doesn't really have good food. Would recommend trying other places for food instead.

Cleanliness & Comfort

The room, staff, and location
Staff

Authenticity & Character

Location

Susanna Inn

Aguas Calientes

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Groupal Moray Terraces & Maras Salt Mines Tour

Cusco

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Tour to Machu Picchu & Return to Cusco (Private Guided tour in Machu Picchu)

Peru

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Groupal Pisac & Ollantaytambo tour: Arrive in Machu Picchu Town

Peru

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Groupal Vinicunca trek

Cusco

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Deann

Our trip was amazing! I cannot thank Jenny en... · Iceland - Jun 15 - Jun 22, 2022

Traveler: Deann M. - Local specialist: Jenny Booth

Our trip was amazing! I cannot thank Jenny enough for not only picking great destinations but really listening to what we are interested in a building an itinerary that we didn’t miss a single suggested stop!
What I also loved was how it was created in order so you didn’t have to figure out which was a priority or not along.

Her consistent communication and follow up was great.

Ok-now for our trip experience. Unbelievable!!
We could have stayed 2 extra days in Snaefellsnesd(sp) as... read more

Our trip was amazing! I cannot thank Jenny enough for not only picking great destinations but really listening to what we are interested in a building an itinerary that we didn’t miss a single suggested stop!
What I also loved was how it was created in order so you didn’t have to figure out which was a priority or not along.

Her consistent communication and follow up was great.

Ok-now for our trip experience. Unbelievable!!
We could have stayed 2 extra days in Snaefellsnesd(sp) as well as an extra day in the Golden Circle.
The accommodations were great, nice staff and our last night had to be modified but I think resulted an amazing upgrade! We tried to hit all restaurants suggestions and they were spot on!
Our checkin for hotel and excursions were seamless.

Thank you for putting an 8 day trip together that was absolutely seamless

If you can at least try to see all the stops given, it’s worth it!!

Hotel Reviews

Hotel Rjúkandi

Vegamót

Overall Rating
Hotel Review

This was by far our favorite place. The rooms were great and comfy beds. Loved breakfast and little cafe. We’d stay here again

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Fosshotel Nupar

Kálfafell

Overall Rating
Hotel Review

The need to get better black out shade, especially if facing south. Rooms were good, not great and could use a lil updating. Breakfast Buffett was very good. Restaurant itself was ok.

Cleanliness & Comfort

Staff

Authenticity & Character

Hotel Gullfoss

Tungufell

Overall Rating
Hotel Review

Needs to create designated smoking away from hotel.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Fosshótel Rauðará

Reykjavík

Overall Rating
Hotel Review

Breakfast areas was least organized and slightly unhygienic. I don’t like using my hands to pick up items. Little or know utensils to do so.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Northern Light Inn

Grindavik

Overall Rating
Hotel Review

What a phenomenal place. Felt like a home style lodge. Restaurant was amazing and friendly staff. We did spa experience and was great to wind down after busy week. Breakfast was amazing.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Jenny Booth profile photo
Jenny Booth, local specialist, responded to this review:

Dean and Adam.
You are so welcome.
I am glad you liked our restaurant recommendations. As a team we have eaten at the most popular and also lesser know places and have been able to put together a list of our favourite to share with our travellers.

A once on a lifetime, magical and authentic e... · Morocco - Jun 13 - Jun 21, 2022

Traveler: Elisa G. - Local specialist: Hakim ALIBOUCHE

A once on a lifetime, magical and authentic experience, meticulously planned and organized by Hakim, and perfectly executed. My eighteen year old son and I went on the Imperial Cities of Morocco tour - planned back in 2019 and postponed due to Covid until this year - needless to say we were beyond filled with anticipation and high expectations. The tour covered a lot of ground over large distances , but thanks to Mohammed, our amazingly skillful, gregarious, tireless, patient and... read more

A once on a lifetime, magical and authentic experience, meticulously planned and organized by Hakim, and perfectly executed. My eighteen year old son and I went on the Imperial Cities of Morocco tour - planned back in 2019 and postponed due to Covid until this year - needless to say we were beyond filled with anticipation and high expectations. The tour covered a lot of ground over large distances , but thanks to Mohammed, our amazingly skillful, gregarious, tireless, patient and knowledgeable driver, every step of the tour went smoothly. His thoughtfulness extended to providing unique experiences such as spontaneously pulling over on a mountain road to hop out of the car and purchase freshly picked figs from the locals for us. Divine!!! The local guides in Fes, Marrakech, and Casablanca were all excellent and led us on insightful, educational and entertaining tours, happily sharing their knowledge, cultural tidbits , historical anecdotes and overall passion for their respective cities . The overnight desert camel ride experience is absolutely not to be missed . Breathtaking and a true bucket list item. The city accommodations were absolutely magnificent and authentic riads that transported us back in time and the staff were all delightful, as were all the locals we encountered . Such warm, smiling, kind and helpful people. This tour allowed us to see and experience so much, with every detail taken care of , I cannot recommend it enough. Hakim provided continuous support throughout and Mohammed ensured it all went off without a hitch , and took amazing care of us. We thank them both, as well as the fantastic guides, for a unique and memorable experience !
A word of warning : We were eager to go to Rick’s Bar in Casablanca, made a reservation and went for dinner on our last night and were sorely disappointed. Unpleasant, grim faced staff, terrible service and sub par food. Stay away unless a nostalgic WW2 playlist and checking off a box are all you’re looking for.

Thomas

Preeti was excellent.... everything was memor... · Iceland - Jun 11 - Jun 22, 2022

Traveler: Thomas M. - Local specialist: Preeti Bhide

Preeti was excellent.... everything was memorable couldn't ask for better person to handle everything read more

Preeti was excellent.... everything was memorable couldn't ask for better person to handle everything

Hotel Reviews

Hotel Laki

Kirkjubæjarklaustur

Overall Rating
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Staff

Authenticity & Character

Location

Milk Factory

Höfn

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Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Gullfoss

Tungufell

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Staff

Authenticity & Character

Location

I

Hotel Vestmannaeyjar

Vestmannaeyjar

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Staff

Authenticity & Character

Location

I

Hótel Laxá

Myvatn

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Staff

Authenticity & Character

Location

O

Hotel Laugarbakki

Hvammstangi

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John

Well organized and Taylor rd to our needs · British Columbia - Jun 12 - Jun 22, 2022

Traveler: John R. - Local specialist: Maude Pepin

All of the trip was well organized and was Taylor’s to exactly want we wanted. Most of the hotels selected were great. All do the activities were spaced out well to give us flexibility to do things once we arrived. This was our first time using Kim Kim and we look forward to using them again! read more

All of the trip was well organized and was Taylor’s to exactly want we wanted. Most of the hotels selected were great. All do the activities were spaced out well to give us flexibility to do things once we arrived. This was our first time using Kim Kim and we look forward to using them again!

Hotel Reviews

Sunset Inn and Suites

Vancouver

Overall Rating
Hotel Review

The bedroom in the suite we had was tiny! It had a king sized bed but we barely had room to walk around it. We had to move our suitcases out of our way each time we needed to move. Would have rather had a queen bed if meant we had more space. The living room and kitchen were nice. Breakfast was included but had to be ordered ahead of time

Cleanliness & Comfort

Room was clean but space of the bedroom was a major draw back l. It also had a window AC unit with ductwork duck taped to the window and wasn’t very secure. Bedroom had window unit behind the curtain so it blew cold air into the curtain the whole time. Room was visible to other buildings so we had to keep it closed for privacy making the AC unit useless. Fortunately our time of year didn’t require much AC and we were still comfortable
Staff

Authenticity & Character

Location

Moose Hotel and Suites

Banff

Overall Rating
Hotel Review

This hotel was amazing!!! The amenities were great! We enjoyed the rooftop hit pools and room service for breakfast was very convenient! The suite was spacious and the bathroom was really nice! We can’t wait to come back here.

Tips for future travelers

Use the included local transit bus pass. Parking is difficult and it was so nice to have convenient mass transit that was free to us as guests.

Cleanliness & Comfort

Staff

Very friendly and helpful. I lost my camera on the bus and they helped me track it down.
Authenticity & Character

Fireplace in the suite amazing balcony views
Location

It was right downtown we could walk to most Places
Activity Reviews

Capilano Suspension Bridge Park

Vancouver

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Explore around Banff

Banff

Overall Rating
Transport

We had our own gondola. We also were able to go early due to it not being busy so we got more time at the top.
Guides, drivers and staff

Gondola operates greeted us and asked were we were from. Very friendly
Quality of Experience

Columbia Icefield Excursion

Canada

Overall Rating
Activity Review

A very unique experience one of the highlights of our trip.

Transport

Really fun to ride the monster truck bus!
Guides, drivers and staff

Friendly and engaging drivers answered all our questions
Quality of Experience

Maligne Lake Cruise

Jasper

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Trip was great · Jordan - Jun 13 - Jun 19, 2022

Traveler: Charles S. - Local specialist: Samir Bishara

Our guide for the week, Nader Tayyem was really the person that made the trip for us. I don’t have enough positive things to say about Nader. Between the good work done by Samir and Nader. I would definitely recommend them. read more

Our guide for the week, Nader Tayyem was really the person that made the trip for us. I don’t have enough positive things to say about Nader. Between the good work done by Samir and Nader. I would definitely recommend them.

Hotel Review

Sulaf Hotel Suites

Amman

Overall Rating
Hotel Review

Very nice

Cleanliness & Comfort

Staff

Location

Activity Reviews

Meet & Assist - Queen Alia Airport

Jordan

Overall Rating
Activity Review

Quick and painless

Quality of Experience

Petra Basic Visit

Petra

Overall Rating
Activity Review

Really interesting

Quality of Experience

Wadi Rum (2-3 Hrs Jeep ride)

Jordan

Overall Rating
Activity Review

Sunset truck tour was pretty and enjoyable

Transport

Guides, drivers and staff

Quality of Experience

Samir Bishara profile photo
Samir Bishara, local specialist, responded to this review:

Hi Charles
thank you so much for your kind words.
Wish you all the best and surely to see you and your friends again in Jordan.
Be well
Samir

We loved everything about our Peru trip and w... · Peru - Jun 4 - Jun 14, 2022

Traveler: Natalia Q. - Local specialist: Johanna Fabian

We loved everything about our Peru trip and would definitely recommend and use kimkim for our next adventure!

Johanna from Miski travels was our coordinator and she exceeded our expectations. She paid huge attention to detail and her customer service was on point.

Sonia was our local tour guide and we loved that she was very passionate about her country; super fun to work with. read more

We loved everything about our Peru trip and would definitely recommend and use kimkim for our next adventure!

Johanna from Miski travels was our coordinator and she exceeded our expectations. She paid huge attention to detail and her customer service was on point.

Sonia was our local tour guide and we loved that she was very passionate about her country; super fun to work with.

Hotel Reviews

Casa Andina Standard Machu Picchu

Machu Picchu, Cusco

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel El Tambo

Lima

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

San Agustin Plaza

Cuscom

Overall Rating
Hotel Review

Breakfast can definitely improve

Cleanliness & Comfort

Staff

Authenticity & Character

Location

San Agustin Urubamba

Urubamba

Overall Rating
Hotel Review

Breakfast can definitely improve

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Full Day Ica Adventure (6am)

Peru

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Rainbow Mountain Trek

Cusco

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Lima City & Food Tour

Peru

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Via Ferrata & Ziplining

Peru

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

ATV tour- Moray and Maras Salt Flats

Peru

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Machu Picchu Excursion: from Aguas Calientes - Machu Picchu - Cusco

Aguas Calientes/ Machu Picchu

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Cusco City Tour

Peru

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Sacred Valley Tour

Peru

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Food

Transport

Guides, drivers and staff

Quality of Experience

Johanna Fabian profile photo
Johanna Fabian, local specialist, responded to this review:

Hi Natalia,
Happy to hear you and your family had a great time in Peru. I'll be sure to let Sonia know you enjoyed your time in Cusco thanks to her as a guide!

I wish you the best future travels,
Johanna

Sharon

An amazing visit to Greece! · Greece - Jun 2 - Jun 15, 2022

Traveler: Sharon H. - Local specialist: Harris Bitsounis

I must say after two years of waiting this Greece trip was well worth the wait. From landing at the airport and our transfer to our hotel was really great. And thinking about the Kim Kim company I just picked it from the web. Harris you did a great job!

Our first tour was the Acropolis and Ancient Athens Mythology tour I must say it’s a magnificent place to just say my Lord I’m here. And then Delphi, Meteora, Mykonos, Delos Island and Santorini all our tour guides for all the different... read more

I must say after two years of waiting this Greece trip was well worth the wait. From landing at the airport and our transfer to our hotel was really great. And thinking about the Kim Kim company I just picked it from the web. Harris you did a great job!

Our first tour was the Acropolis and Ancient Athens Mythology tour I must say it’s a magnificent place to just say my Lord I’m here. And then Delphi, Meteora, Mykonos, Delos Island and Santorini all our tour guides for all the different archaeological sites they were fantastic they each talked about the different sites with such passion great choices!

Our taxis and van services drivers were excellent they were prompt and on time and was able to tell you about the history of the places you we’re going.

The hotels were smacked in the middle of everything. Walking distance to restaurants, we eat at a different restaurant for lunch and dinner, shopping, markets, pharmacy what ever you need was just wonderful not to travel distance to find things.

And hello to all the friends that my sister and I met Valerie, Emily, William just to name a few.

Our high speed ferries and fast trains was a plus for sure a great experience! Harris you and the team in Greece was fantastic with help in making changes for a great time!!!

Hotel Reviews

Elia Ermou Athens Hotel

Athina

Overall Rating
Hotel Review

It’s right in the middle of everything! It’s clean and the rooms are great!

Tips for future travelers

Booked right away don’t wait!

Cleanliness & Comfort

Beds were great! Was very clean.
Staff

Very friendly
Authenticity & Character

The design of the hotel
Location

The Restaurants and shopping and night life!

Monastiri Guesthouse

Kalampaka - Meteora

Overall Rating
Hotel Review

You can see a couple of the Monasteries from the Guesthouse a beautiful view. 10 minutes walk to the restaurants and shopping area a beautiful place to walk around. Rooms are very nice and you have your balcony. Breakfast is amazing!

Tips for future travelers

It a great place it’s also a skip and a hop from the train station.

Cleanliness & Comfort

Very clean!
Staff

So so friendly!
Authenticity & Character

You can sit by the pool or on your balcony
Location

Adonis Hotel

Mykonos

Overall Rating
Hotel Review

This hotel is a great spot five minutes from the beach, five minutes from shopping and restaurants

Tips for future travelers

It a great place to stay the views are amazing!

Cleanliness & Comfort

Very clean!
Staff

Very nice
Authenticity & Character

Location
Location

Close to renting bikes to take you around

Makris Beach Hotel

Kamari

Overall Rating
Hotel Review

Two steps from the beaches and restaurants. A great place for running , morning or evening walks. You’re going to love it!

Tips for future travelers

You will love it!

Cleanliness & Comfort

Very clean someone is always tending to the plants.
Staff

Lovely
Authenticity & Character

Just like I have seen it pictures, the building is very white.
Location

Great strip

Avra Hotel Rafina

Rafina, Athens

Overall Rating
Hotel Review

The location looks great didn’t see much of it got there late. Dinner was fantastic view of the sea and pier. Wish I had gotten there early to walk around but it’s 25 minutes from the airport.

Cleanliness & Comfort

Clean
Staff

Very friendly
Activity Reviews

Acropolis & Ancient Athens Mythology Tour

Athens

Overall Rating
Activity Review

What an amazing experience I have read about it seen pictures and to be there in that moment all I could do is take it all in. And you’ll do the same.

Transport

We walked from our hotel
Guides, drivers and staff

Our guide was first class she was so passionate and took her time to explain things
Quality of Experience

I liked everything inched of that place!

Private Tour of Delphi

Delphi

Overall Rating
Activity Review

You have to visit Delphi it’s an amazing place when you look at the treasures that was found and to know they were buried for thousands of years and you’re seeing them unbelievably!

Transport

Scenery to Delphi
Guides, drivers and staff

Driver was an expert on the area! The guide was a natural for this kind of teaching!
Quality of Experience

Just to be there !

Meteora Sunset Tour

Meteora

Overall Rating
Activity Review

Our tour was magnificent to see all the rocks and there formations it was incredible to see and those monasteries and steps. It was a trip of a life time.

Transport

Was clean and comfortable
Guides, drivers and staff

The guide was great, driver is an excellent driver for all those curves and bends Amen.
Quality of Experience

The views, sunset and the area was just mesmerizing beautiful!

Day-Trip to Delos Island

Mykonos

Overall Rating
Activity Review

The ferry ride was good no rocking of any kind. Stepping on Delos island was like that secret place. Looking at the Sacred Lake, lion terrace, house of Dionysos you’re trying to put your self in those days but you can’t just by you standing there was enough for me! An amazing visit.

Quality of Experience

Everything

Sail the Volcano Lagoon and visit the Volcano Crater

Santorini

Overall Rating
Activity Review

This was one for the history books. I couldn’t believe how far up you have to climb but I did it because I wanted to see what happened all those thousands of years ago and it did not disappoint all those craters and the views are spectacular oh my word you have to see it,

Food

Food was good I went back for the chicken it was delicious!
Guides, drivers and staff

Guide was so knowledgeable was unbelievable and she was to the point! Love it.
Harris Bitsounis profile photo
Harris Bitsounis, local specialist, responded to this review:

Dear Sharon,

After two years of waiting, you were able to visit out beautiful country and I would like to say that I am more than happy hearing that you had an amazing time and you left with the best memories from Greece. Thank you very much for sharing all these amazing pictures with us!

I hope that we are going to work again together in the near future and organize an another wonderful trip to different destinations in Greece or Italy!

King regards,
Harris

Discover Norway · Norway - May 9 - May 21, 2022

Traveler: Smina D. - Local specialist: Christina Wang

We had an amazing Time in Norway .
We had used Kim Kim previously when planning a trip to Chile , which worked out great .
Since this was a last minute decision on our part , decided to turn to them again .
Christina was very accommodating and knowledgeable in the planning process . She was attentive and provided many suggestions based on our requests , including experiencing Constitutuon Day in Oslo (which was truly an experience to witness and be a part of) . It was a indeed a... read more

We had an amazing Time in Norway .
We had used Kim Kim previously when planning a trip to Chile , which worked out great .
Since this was a last minute decision on our part , decided to turn to them again .
Christina was very accommodating and knowledgeable in the planning process . She was attentive and provided many suggestions based on our requests , including experiencing Constitutuon Day in Oslo (which was truly an experience to witness and be a part of) . It was a indeed a pleasure working with her .
Norway is a beautiful country , from the breathtaking surroundings , the friendly people we met throughout the journey , the culinary experience , the ease of getting around and so much more …. You truly are forced to “stop and smell the roses . “
Thank you Kim Kim . Thank you Christina . Thank you Norway .

Hotel Reviews

Scandic Bergen city

bergen

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Midtnes Hotel

Balestrand

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Leikanger Fjord Hotel

Leikanger

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Bristol Hotel Oslo

Oslo

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Thon Hotel Tønsberg Brygge (Tidl. Brygga)

Tonsberg

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Cultural Walk with a Local in Bergen

Bergen

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

RIB Fjord Sightseeing Tour in Balestrand

Balestrand

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

The Norwegian Constitution Day

Oslo

Overall Rating
Quality of Experience

Free day in Leikanger

Leikanger

Overall Rating
Quality of Experience

Christina Wang profile photo
Christina Wang, local specialist, responded to this review:

Thank you for your kind words Smina.
I am really glad you had such a great experience, and thank you for sharing some of it after your return.
It was a pleasure working with you!
I hope we get the chance to plan with you again, should you one day decide to return.
Best,
Christina

Select Kimkim for your best travel experiences! · Greece - Jun 11 - Jun 18, 2022

Traveler: Peggy D. - Local specialist: Christos Mylonas

Everyone at KimKim I had opportunity to work with was FABULOUS! Wonderful accommodations in Athens, Santorini and Mykonos—we felt like royalty. Special shout-out to Jo, our guide in Athens and Will in Santorini for humor, real knowledge of respective areas and great personalities. Hope to stay in touch with both to host them in the US. And to Christos—always working with me to make trip special! Kimkim and Dubai 2024!!! read more

Everyone at KimKim I had opportunity to work with was FABULOUS! Wonderful accommodations in Athens, Santorini and Mykonos—we felt like royalty. Special shout-out to Jo, our guide in Athens and Will in Santorini for humor, real knowledge of respective areas and great personalities. Hope to stay in touch with both to host them in the US. And to Christos—always working with me to make trip special! Kimkim and Dubai 2024!!!

Hotel Reviews

The Foundry Suites

Athens

Overall Rating
Hotel Review

Such a unique boutique hotel with character that is beyond. Great accommodating staff! Located just on edge of nightlife and dining hub and walkable to major Athens historic sights. Try for Jo as your Tour Guide!

Tips for future travelers

There are mosquitoes in Athens so take advantage of offer for bug spray!

Cleanliness & Comfort

Staff

Authenticity & Character

Great staff and interesting room effects from piano to hundreds of books.
Location

Just steps from restaurants, clubs and great cigar shop.

Volcano View Hotel

Santorini

Overall Rating
Hotel Review

Views beyond belief! Everyone gets their own outdoor balcony (great for scrabble and glass of wine) and the rooms are lovely. Great pool area and breakfast cafe staffed by wonderful staff personalities. Wide assortment of food on buffet that can get you full until dinner. Easy transportation into Fira and Oei for shopping and dining.

Tips for future travelers

Only to have room for me to stay with you on my next visit.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Transportation to/from public transportation. Always looking out for guests alerting us when drivers are coming, getting reservations for restaurants, etc.

Kouros Hotel & Suites

Mikonos

Overall Rating
Hotel Review

Great, warm staff who took care of us…especially in an emergency. Always smiling and ready to help you with anything!

Tips for future travelers

Just know you will be treated as a VIP.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Acropolis & Flavors of Athens

Athens

Overall Rating
Activity Review

Our guide Jo was INCREDIBLE! so personable and knowledgeable and she felt like she was a good friend to us. You could tell she was very passionate about her job and talked about studying to be sure she was aware of the latest news and info. Really the best!

Transport

Be ready to walk!
Guides, drivers and staff

Love, love, love Jo!
Quality of Experience

Great informational tour.

Santorini Highlights Tour and Wine Tasting

Greece

Overall Rating
Activity Review

Had Will as our tour guide with another couple and he kept us laughing. Was great about pointing out unique facts of Santorini (often while singing or rhyming) and the four of us had wished he had been able to join us on wine tasting. Constantly taking pictures of us with our cameras so have great memories of the blue and white buildings and highest point of island.

Transport

Great!
Guides, drivers and staff

Hysterical and well educated.
Quality of Experience

Catamaran Cruise in the Caldera Lagoon

Drama

Overall Rating
Activity Review

Be prepared to take yourself back to the days of Abba. Natalia and Lexi were gracious hosts on the boat and Captain Yiannis made sure we saw all the red, white and black beaches plus the hot springs where we covered ourselves with mud. Cocktails were flowing and dancing on the deck while sun set was such a memory! Great food and we all bonded with one another celebrating a 25th anniversary, a couple of birthdays, and hopefully future engagements.

Food

Transport

Guides, drivers and staff

Quality of Experience

Planning a trip to Iceland? Hope you get Francesca :) · Iceland - May 18 - Jun 2, 2022

Traveler: Sally H. - Local specialist: Francesca Stoppani

My daughter and I just completed an epic 15 day tour of Iceland thanks to Francesca, our dedicated kimkim specialist.

Francesca delivered a flawless, personalized adventure that we will never forget.

As a seasoned traveler and past travel agent, I knew better than to try to curate this trip. I needed someone who knew where to go, how long it would take to get there, yet also have the insider information to direct us to off the beaten track sights and special gems.

Of the tour... read more

My daughter and I just completed an epic 15 day tour of Iceland thanks to Francesca, our dedicated kimkim specialist.

Francesca delivered a flawless, personalized adventure that we will never forget.

As a seasoned traveler and past travel agent, I knew better than to try to curate this trip. I needed someone who knew where to go, how long it would take to get there, yet also have the insider information to direct us to off the beaten track sights and special gems.

Of the tour operators I contacted, kimkim was the only one that asked me for more information before recommending a general tour. Once Francesca assessed and understood our interests, activity level and expectations, she cooked up a highly personalized itinerary that met our needs and exceeded said expectations.

Glad we upgraded to an automatic AWD as the car was our home for some 1800 miles and the heated seats made a BIG difference. The car wifi also came in handy multiple times.

We truly loved our time at the different thermal spas we visited, the endless views, the constantly changing scenery and weather. Diamond beach was a favorite stop and driving the Western Fjords felt like playing a video game! Not for the faint of heart.

Thank you Francesca for a trip we will never forget. Thank you for your instant responses to my emails, your knowledge and expertise, your handholding and your availability for suggestions while we were traveling.

We loved every minute and mile of our trip to this enchanting country of fire and ice.

Activity Reviews

The Geothermal Vok Baths

Iceland

Overall Rating
Activity Review

Go jump in the lake!

Quality of Experience

Blue Lagoon

Iceland

Overall Rating
Activity Review

Great place to start your trip...especially after a long overnight flight!

Quality of Experience

Myvatn Nature Baths

Lake Myvatn

Overall Rating
Activity Review

Go jump in the lake!

Quality of Experience

Francesca Stoppani profile photo
Francesca Stoppani, local specialist, responded to this review:

I am glad you've had a great trip - thanks for the kind words!

Rebecca planned the most incredible honeymoon... · Greece - Jun 6 - Jun 16, 2022

Traveler: Dana L. - Local specialist: Rebecca Skevaki

Rebecca planned the most incredible honeymoon! She picked the very best boutique hotels who had the most lovely staff. Our excursions were both relaxing and exciting and we never had to worry about our transfers. In the event that a taxi was running late or we just needed clarity Rebecca was always available. Thank you so much Rebecca and Grecian Lux!

Vivian

This is your sign to go to Chile (and more)! · Chile - Jun 11 - Jun 20, 2022

Traveler: Vivian S. - Local specialist: Emilce Alonso

Wow, this was honestly the best trip we’ve been on! All our guides were so knowledgeable and went above/beyond to give the best experience. We have so many unique photos to look back all thanks to this. Our guide in Santiago was the BEST in terms of being personable and just down to earth. Kudos to him! The winery tour was memorable and this coming from someone who didn’t really like wine! I found that the reds and whites were so different and I kept myself open to the overall experience. My... read more

Wow, this was honestly the best trip we’ve been on! All our guides were so knowledgeable and went above/beyond to give the best experience. We have so many unique photos to look back all thanks to this. Our guide in Santiago was the BEST in terms of being personable and just down to earth. Kudos to him! The winery tour was memorable and this coming from someone who didn’t really like wine! I found that the reds and whites were so different and I kept myself open to the overall experience. My partner Nathaniel liked the lagoon and how we got to float effortlessly. It truly was a once in a lifetime experience!!! Not only will we be going back to Chile, but now we have started thinking about going to Brazil. Emilce made this whole process a breeze and I will go through her in the future.

Hotel Reviews

Pullman Santiago El Bosque (Ex Atton)

Las Condes, Santiago

Overall Rating
Hotel Review

The view from the our room was so beautiful, to see the sun coming up over the city and through the mountains. The included breakfast had the freshest fruit, so much better than anything back home.

Tips for future travelers

Get an idea of your surroundings! You’ll find that there are tons of restaurants and cafes within walking distance.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Altiplanico Atacama

San Pedro de Atacama

Overall Rating
Hotel Review

The private room/dwelling was wonderful with the terrace and grounds to walk around. The breakfast was delicious and the staff were so friendly.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Fauna Hotel

Valparaíso

Overall Rating
Hotel Review

The hotel was in a nice location and we could easily get around from it. Our room was unique and beautiful! The restaurant was fantastic and they had great views

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Half day Maipo Vineyards - Concha y Toro Winery: El Marqués Tour

Santiago

Overall Rating
Activity Review

The grounds, the tour, and the attention to detail was perfect! This was our first tour and it set an awesome tone for the rest of the trip.

Transport

Guides, drivers and staff

He was kind, friendly and we would recommend him!!
Quality of Experience

Rainbow Valley and Petroglyphs of Yerbas Buenas

San Pedro de Atacama

Overall Rating
Activity Review

With the change in altitude and how dry it was, our guide did a great job of providing a tour that didn’t completely wear us out! He was so funny and took lovely pictures of us.

Transport

Guides, drivers and staff

Quality of Experience

San Pedro de Atacama: Moon Valley Excursion

San Pedro de Atacama

Overall Rating
Activity Review

Our guide gave us a once in a lifetime experience! We walked on a dune and it was tough, but I would recommend it to everyone. I appreciated that he provided the tour but gave us space to explore.

Transport

Guides, drivers and staff

Quality of Experience

San Pedro de Atacama: Cejar y Tebinquiche Lagoons

San Pedro de Atacama

Overall Rating
Activity Review

The lagoons and seeing where life may have started was amazing. Plus we saw some wildlife and got to float in a lagoon!

Transport

Guides, drivers and staff

Quality of Experience

Andrea at KimKim was wonderful to work with i... · Italy - Jun 5 - Jun 12, 2022

Traveler: Marsha H. - Local specialist: Andrea Gambino

Andrea at KimKim was wonderful to work with in planning and during the trip. I appreciated how quickly he responded to my text questions.
The hotels chosen were perfect for us all with very accommodating staff: Porto Roco in Monterossa, the Belvedere in the beautiful Tuscan countryside, and the perfect location of the Pendini in Florence.
Our one suggestion would be to advise travelers in Cinque Terre who aren’t familiar with train travel, to just hop on the train when it stops and not... read more

Andrea at KimKim was wonderful to work with in planning and during the trip. I appreciated how quickly he responded to my text questions.
The hotels chosen were perfect for us all with very accommodating staff: Porto Roco in Monterossa, the Belvedere in the beautiful Tuscan countryside, and the perfect location of the Pendini in Florence.
Our one suggestion would be to advise travelers in Cinque Terre who aren’t familiar with train travel, to just hop on the train when it stops and not worry about the “assigned seat” listed on the ticket. Trying to get through the crowd to our assigned car, we missed the train. The train stops for a very short time!!
I highly recommend KimKim. Andrea planned a wonderful vacation for us. Thank you!

Hotel Reviews

Hotel Porto Roca

Monterosso

Overall Rating
Hotel Review

It is a long climb uphill to this hotel but it was worth it! It’s a beautiful view from their location. If necessary, Manny was available for rides up the hill, and Ruth in Reception was friendly and quick to help.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Belvedere di San Leonino

Castellina in Chianti

Overall Rating
Hotel Review

We were so pleased with The Belvedere’s location. It could be described as idyllic: peaceful and picturesque. We often sat outside just enjoying the view of the countryside. In our rental car, we explored several small towns in the area. We had dinners served at the Belvedere and they were excellent.

Staff

Authenticity & Character

Location

Hotel Pendini

Florence

Overall Rating
Andrea Gambino profile photo
Andrea Gambino, local specialist, responded to this review:

Thank you very much for your useful and nice feedback. Knowing how we can keep on improving for offering a better and better service and knowing that our travelers are happy, makes our job even more pleasant.

The Trip of a Lifetime · Spain - Jun 9 - Jun 21, 2022

Traveler: Corey B. - Local specialist: Patricia Marques

I could not have asked for a better expert than Patricia to help me plan an amazingly memorable and fun trip. She perfectly balanced our itinerary to include activities and busy time, while balancing down time and travel time to keep us energized for a whirlwind two-week trip. Every aspect of our itinerary went exactly as planned, and every single person with whom we interacted locally was a joy to be around.

Carly

Dreams of Dominicana · the Dominican Republic - Jun 7 - Jun 14, 2022

Traveler: Carly M. - Local specialist: Marina Courtaut

I cannot say enough good things about the Dominican Republic! KimKim always gets me in touch with the best travel specialists for unique, culturally-centered experiences. Marina and her team made me feel very well taken care of and safe while visiting the DR solo! From my drivers to my tour guides, everyone was an absolute pleasure to be around. They embraced me and made sure I had an amazing experience with every activity.
Mosquito Boutique hotel staff was unforgettable and I will... read more

I cannot say enough good things about the Dominican Republic! KimKim always gets me in touch with the best travel specialists for unique, culturally-centered experiences. Marina and her team made me feel very well taken care of and safe while visiting the DR solo! From my drivers to my tour guides, everyone was an absolute pleasure to be around. They embraced me and made sure I had an amazing experience with every activity.
Mosquito Boutique hotel staff was unforgettable and I will definitely be back to Las Terrenas very soon!
If you haven’t used KimKim for your vacations, you’re missing out! Can’t wait for my next one!

Hotel Review

Mosquito Boutique Hotel

Las Terrenas

Overall Rating
Hotel Review

Love this place!! The restaurant and hotel staff made me feel very welcome. It was alive on the weekends and very chill during the week. I also love all the friendly cats and dogs on site, they kept a solo traveler company :-)

Tips for future travelers

Minimal wifi in rooms

Cleanliness & Comfort

Rooms were pristine
Staff

Took care of me!
Authenticity & Character

The staff was super friendly and vibrant
Location

Right on the beach!
Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

Hi Carly! Thank you SO much for writing such a detailed review and for your kind words! It has been a true pleasure helping you plan your trip to the Dominican Republic and I am so glad you had such a fantastic trip :) The Dominican Republic is a true paradise and I am glad you got to discover the island. I will share your kind words with all the team! I look forward to helping you plan another adventure in the future! :) Warm regards, Marina

Not one thing went wrong. Nothing. · Iceland - Jun 4 - Jun 15, 2022

Traveler: t jay f. - Local specialist: Preeti Bhide

Not one thing went wrong. Nothing.

We spent 10+ days in Iceland, staying in 8 hotels, rented a car, visited dozens and dozens of destinations, participated in some for-pay activities (whale watching, glacier lagoon boat, hot springs, etc.) and it was flawless. That rarely happens when I book my own trip.

On top of this we had detailed maps for every day (that were based Google maps, with each destination laid out), optional activities, local insights, restaurant suggestions. The... read more

Not one thing went wrong. Nothing.

We spent 10+ days in Iceland, staying in 8 hotels, rented a car, visited dozens and dozens of destinations, participated in some for-pay activities (whale watching, glacier lagoon boat, hot springs, etc.) and it was flawless. That rarely happens when I book my own trip.

On top of this we had detailed maps for every day (that were based Google maps, with each destination laid out), optional activities, local insights, restaurant suggestions. The hotels were all very good, the driving rimes reasonable, and the trip was AMAZING.

During the planning process Preeti communicated at each step, really worked to understand what we wanted (small groups, boutique hotels, off the beaten path destinations) and she tailored the trip for us, asking for feedback, adjusting and delivered a great adventure for the four of us.

I feel like I need to mention one more thing: we had originally planned on taking this trip in 2021 and Preeti had helped us put a trip together (to the point of us only having to put down a deposit) and then we had a medical emergency and, by necessity, stopped responding. Preeti was so very understanding when we finally did connect a few weeks later and was hugely enthusiastic when we reached out to plan our 2022 trip.

Hotel Reviews

Fosshotel Hellnar

Hellnar

Overall Rating
Hotel Review

This is a very basic hotel. Nice location, isolated, good restaurant.

Tips for future travelers

There is an on-site restaurant (that was very good) with limited offerings. There is another town a few KM away that has broader and less expensive offerings.

Cleanliness & Comfort

Very clean.
Staff

Excellent, prompt help.
Authenticity & Character

Very simple hotel, nothing fancy.
Location

Great views, access to nature.

Hotel Laugarbakki

Hvammstangi

Overall Rating
Hotel Review

This hotel was really remote. The restaurant was fine. The rooms are modern and updated.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

The hotel is really not located near anything, but stopped a long day of driving from being longer.

Fosshótel Mývatn

Myvatn

Overall Rating
Hotel Review

Stunning hotel, amazing views, amazing location. Great rooms.

Cleanliness & Comfort

Staff

Very friendly and helpful
Authenticity & Character

Beautiful design, beautiful location.
Location

Location & views.

Hotel Hallormsstadur

Egilsstadir

Overall Rating
Hotel Review

This was our least favorite hotel. The hotel is dated, the rooms are VERY hot, it seems to be very popular with bus rides and the restaurants were not great (and the hotel was so remote that the nearest options were about a 20 minute drive). The hotel was fine, just not at the same caliber of the other 9 hotels we visited.

Cleanliness & Comfort

The rooms were extremely hot and one small window.
Staff

Authenticity & Character

The hotel is dated.
Location

It's remote, but in a beautiful woodland.

Fosshotel Glacier Lagoon

Hnappavellir

Overall Rating
Hotel Review

Another beautifully designed hotel, modern, clean and stunning location.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hótel Kría

Vík

Overall Rating
Hotel Review

Beautiful, modern hotel with nice rooms, solid restaurant and located in a town with breweries, pizzerias and great views and access to nature.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

ION Adventure Hotel

Nesjavellir

Overall Rating
Hotel Review

This place is incredible. The location is remote, but the hotel is so unique and the pool is an incredible treat. Food is solid, bars are fun.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Exeter Hotel by Keahotels

Reykjavík

Overall Rating
Hotel Review

This is a fine hotel in a very touristy area. Parking is hard (garage is near impossible for a SUV). Close to other sites (we walked everywhere aside from our visit to Sky Lagoon). In house restaurants for street food, lots of options around.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Fairly busy tourist area.
Activity Reviews

The Geothermal Vok Baths

Iceland

Overall Rating
Activity Review

This is an amazing facility. Truly one of the best we've visited. Do not miss.

Quality of Experience

Jokulsarlon glacier lagoon Zodiac boat tour

Iceland

Overall Rating
Activity Review

A truly remarkable, small group tour. Boat pilot was knowledgable, funny and engaging.

Quality of Experience

Katla Ice Cave

Iceland

Overall Rating
Activity Review

Don't set your expectations on seeing a cave -- we did and it was fine. The best part is being in an incredibly remote part of the tackier, no crowds and incredible beauty. Our driver was sarcastic and funny and gave us a great overview.

Transport

It was a bumpy ride, but was great!
Guides, drivers and staff

Quality of Experience

Sky Lagoon

Iceland

Overall Rating
Activity Review

This is such a great alternative to the blue lagoon. The seven step ritual is worth the extra money. Modern, clean, great experience.

Quality of Experience

Myvatn Nature Baths

Lake Myvatn

Overall Rating
Activity Review

Stunning pools, modern facility (and they are remodeling).

Transport

Guides, drivers and staff

Quality of Experience

Husavik Whale Watching

Iceland

Overall Rating
Activity Review

An old oak boat, dolphins, whales and incredible views. We learned a ton as well.

Quality of Experience

2 years of planning with disappointing results · Ireland - May 30 - Jun 11, 2022

Traveler: Crystal W. - Local specialist: Noel Carroll

We started planning this trip 2 years ago. We always intended to do a 14-day self-drive tour of very specific locations. We requested support to identify locations within those cities that we might want to see, lodging that met our needs, and an SUV that would accommodate my service dog. We were originally supposed to have 3 local tour guides, a few tours, and a ferry passage included. Somewhere these were all deleted and the cost of the trip just included the lodging and the car rental... read more

We started planning this trip 2 years ago. We always intended to do a 14-day self-drive tour of very specific locations. We requested support to identify locations within those cities that we might want to see, lodging that met our needs, and an SUV that would accommodate my service dog. We were originally supposed to have 3 local tour guides, a few tours, and a ferry passage included. Somewhere these were all deleted and the cost of the trip just included the lodging and the car rental without specifically stating that the plan was changed.
I was informed 5 weeks out that our rental wasn't secured and that we would need to pay for it ourselves. (A refund was finally provided after several phone calls between a Kimkim supervisor, and the local agent.) At 3 weeks out we were informed that our lodgings were not secured. My husband sat down messaging the agent with suggestions for accommodations at 2 weeks out. We were promised that everything would be confirmed at 1 week out as this is their policy. We never received the updated travel plan, and only received confirmation that lodging was secured 4 days prior to our trip. We worked with Austin for most of the trip planning. He was great in the beginning and we were just waiting for the lockdown to end. However, Noel helped finish the details. The locations that Noel booked were not notified of my gluten sensitivity or dairy allergy and thus were not prepared for my dietary needs. I actually had to purchase my own bread for breakfast 1 morning. Another B&B sent their daughter to the grocer to get bread for me, another had to thaw it the morning of. 1 of the B&B's was truly upset that she had no notification that my service dog was going to be present. She was prepping for a huge horse race and had to make spur of the moment adjustments and wasn't able to allow us to use the space as intended because of it.
This trip should have been finalized well before it was and too many details were placed back on our shoulders to plan. Too many of the people who owned the B&B's that we stayed at were saddened that the details were not relayed properly to them, making the statement, "This is why you use a travel agent." and that we had to clarify things with them when we arrived. We won't be using KimKim for future travel.

Hotel Reviews

Egan's Guesthouse

Dublin

Overall Rating
Hotel Review

The staff was amazingly helpful and supportive meeting all of our needs (dietary, and looking up details and calling cabs last minute for us when our original plans didn't work)

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Standing Stones Lodge

Belfast

Overall Rating
Hotel Review

The accommodations were standard, appropriate, with nothing lacking but the best part was the large grassy courtyard and the willingness of other guests to socialize a bit. Breakfast was strictly continental and gluten-free bread was available upon request. It was a great relaxing spot for our third day out.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Beautiful views
Monica

Peru trip-Inka trail · Peru - Jun 9 - Jun 20, 2022

Traveler: Monica T. - Local specialist: Liz Karen L. J.

Wonderful experience. Working with Liz made the difference. She picked up great hotels, booked great day trips, arranged all the pick up / drop off activities with good knowledge of the area. The Inka trail adventure lead by Javier Clemente was another success 😊 thank to the entire team (lead, cook, cook helper and all the porters, friends).
Thanks again for a great vacation 😊😊😊

Liz Karen L. J. profile photo
Liz Karen L. J., local specialist, responded to this review:

Hi Monica, Silviu and Otilia,
It's really moving to read your review, I was very glad to meet you all and hope to see you some time in the future. I`ll share this with our guides and team.
I wish you all the best, and if you decide to come back sometime, feel free to contact me.
Kindly,
Liz.

Cynthia

All guides were incredibly knowledgeable as w... · Spain - Jun 8 - Jun 14, 2022

Traveler: Cynthia M. - Local specialist: Marina Courtaut

All guides were incredibly knowledgeable as well as courteous and helpful. read more

All guides were incredibly knowledgeable as well as courteous and helpful.

Marina Courtaut profile photo
Marina Courtaut, local specialist, responded to this review:

Hi Cynthia, thank you so much for your feedback and for your kind words! It's been a pleasure helping you plan this trip to Portugal and I hope you return soon! I look forward to helping you plan another adventure in the future! :) Warm regards, Marina

great experience in Peru · Peru - May 21 - Jun 1, 2022

Traveler: Todd V. - Local specialist: Martina Capel

We had a complicated custom itinerary involving many different guides and drivers that was put together very quickly (and at a very reasonable cost) through Phima Voyages, going from Lima to Cusco to the Parque de la Papas to the Sacred Valley and Machu Picchu (including a 1-day trail hike), the Rainbow mountains, Lake Titicaca and various sites in between. All the guides and drivers were excellent (and very multilingual), the handoffs between them were smooth, and when troubles arose (e.g.... read more

We had a complicated custom itinerary involving many different guides and drivers that was put together very quickly (and at a very reasonable cost) through Phima Voyages, going from Lima to Cusco to the Parque de la Papas to the Sacred Valley and Machu Picchu (including a 1-day trail hike), the Rainbow mountains, Lake Titicaca and various sites in between. All the guides and drivers were excellent (and very multilingual), the handoffs between them were smooth, and when troubles arose (e.g. an airport closure) they put together an alternate plan to get us where we needed to go with minimal fuss. There was always a helpful agent on call over whatsapp if we had any questions. It was a top-notch operation and an amazing experience. The Parque de la Papas is less visited, but if you are interested in traditional agriculture, cultural heritage, and biodiversity (and are also acclimated to the altitude and comfortable with a very rural homestay) I can't recommend it enough.

Martina Capel profile photo
Martina Capel, local specialist, responded to this review:

Dear Todd,

Thank you so much for your feedback. I'm very glad that you enjoyed your trip. We love to show our travellers the less visited sites, to take a little more time and to get a closer experience about life in Peru. Therefore we work with different communities and rural entrepreneurs (such as the Parque de las Papas, but also at Lake Titicaca). Your trip has a direct impact on our local partners !

It was a pleasure creating your personnalised itinerary to Peru. I will pass on your comments to everybody involved.

Thanks for travelling with us and KimKim.
Warm regards,
Martina

Ali was always available for any last minute ... · Morocco - Jun 7 - Jun 14, 2022

Traveler: parvin r. - Local specialist: Ali Moujane

Ali was always available for any last minute changes or additions. Our driver Hassan was excellent and always looked after us. Thank you very much for making our mother daughter trip a memorable one

Ali Moujane profile photo
Ali Moujane, local specialist, responded to this review:

Hi Parvin,

Thank you for your awesome review. We really appreciate you taking the time to share your feedback with us.

It's was our pleasure to design a great journey for you and your daughter in the magic kingdom of Morocco and make you enjoy it to the fullest. Great customer service and their satisfaction are the things we always strive for at Original Travels and we love hearing from satisfied guests like you. Such a review helps us to improve our guests' experience and provide them with... read more

Hi Parvin,

Thank you for your awesome review. We really appreciate you taking the time to share your feedback with us.

It's was our pleasure to design a great journey for you and your daughter in the magic kingdom of Morocco and make you enjoy it to the fullest. Great customer service and their satisfaction are the things we always strive for at Original Travels and we love hearing from satisfied guests like you. Such a review helps us to improve our guests' experience and provide them with high quality services.

Thank you again for your feedback and looking forward to welcoming you back to our country.

Best,
Ali

A great trip! Highly recommend for families · Colombia - May 16 - May 23, 2022

Traveler: Stacey S. - Local specialist: Michael Gold

Thank you Michael for planning an amazing trip for our family. We packed so much fun and adventure into each day and everyone had a blast. We really appreciated the help with a last minute request for horse back riding. It ended up being one of the highlights of the trip.

The accommodations recommended were all really lovely. Especially the eco hotels. Great service and kind people everywhere we stayed.

We really enjoyed the company and skills of our drivers and a special thank... read more

Thank you Michael for planning an amazing trip for our family. We packed so much fun and adventure into each day and everyone had a blast. We really appreciated the help with a last minute request for horse back riding. It ended up being one of the highlights of the trip.

The accommodations recommended were all really lovely. Especially the eco hotels. Great service and kind people everywhere we stayed.

We really enjoyed the company and skills of our drivers and a special thank you to Andreas for being so kind and helpful with our daughters. Our guides Jose, Carlos, and Edgar are very knowledgeable about Colombia and were happy to chat and answer all our questions. Having them with us not only made the trip easy, but also we learned so much and had a lot of laughs.

Activity Review

Horseback-Riding Tour

Pereira

Overall Rating
Activity Review

A great family experience. The horses were gentle and calm which was great for my inexperienced kids and I. The scenery was beautiful. A very kind host who allowed us to relax on the veranda and wait for the rain to let up before heading out for our ride. My kids also loved meeting all the dogs at the property. Our guide Jose spoke perfect English, was knowledgeable about the area and was also an experienced horse rider which was so helpful. He was so kind and helpful, helping to get the kids on and off their horses and keeping everyone moving along the path. The road to get to the property is a bit rough, our driver did a great job navigating the muddy bumpy road.

Transport

Guides, drivers and staff

Quality of Experience

Horses are well cared for. Beautiful scenery
Michael Gold profile photo
Michael Gold, local specialist, responded to this review:

Dear Stacey,

thank you very much for the kind words and your travel report. How nice that you enjoyed the horseback riding tour and that you had such a good experience with our guides and drivers.

Hopefully we can welcome you again soon on a next trip to the other exciting destinations here in Colombia.

Best regards from the whole Chaska team.
Michael

Oksana

Mindblowing trip to Greece! · Greece - Jun 13 - Jun 20, 2022

Traveler: Oksana A. - Local specialist: Angela Giannioti

We went to Athens, Meteroa, Milos, and Santorini and I can honestly say this was one of the best experiences of my LIFE. Angela and KimKim took care of everything! We had private transfers to everything, which at first I thought we could do without, but Angela insisted they were a good idea and boy was she right! It was so nice to not have to worry about how we would get to everything since we didn't rent a car and driving in Greece looked so crazy!

Our absolute favorite spot was Milos!... read more

We went to Athens, Meteroa, Milos, and Santorini and I can honestly say this was one of the best experiences of my LIFE. Angela and KimKim took care of everything! We had private transfers to everything, which at first I thought we could do without, but Angela insisted they were a good idea and boy was she right! It was so nice to not have to worry about how we would get to everything since we didn't rent a car and driving in Greece looked so crazy!

Our absolute favorite spot was Milos! Seriously we are in love. The island was incredible, our hotel was gorgeous and every person we interacted with was so kind, knowledgeable, and helpful. We rented a quad to get around the island and saw SO much, beautiful, out of this world beaches, the incredible cliffsides of Plaka, everything! We even got to go kayaking around the southern side of the island and got to snorkel through caves! No way we would've had this same experience without Angela and KimKim's help!

My husband and I took over 700 photos throughout the week long trip and all of them look like they're straight off a travel blog!

We have friends who invited us to go on a trip to Spain with them next year and we will ABSOLUTELY be recommending/ begging them to use Kimkim!

Hotel Reviews

Sweet Home Boutique Hotel

Athens

Overall Rating
Hotel Review

Room was pretty small but we barely stayed in with everything to do in the city! The staff was extremely helpful and accommodating, we loved staying with them! Thank you to Aphrodite and her staff for the wonderful experience!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Close to the Acropolis (less than a 10 minute walk)!

Semiramis Guesthouse Milos

Milos

Overall Rating
Hotel Review

Hands down our favorite hotel we stayed at in all of Greece! The staff was so kind and helpful, we loved the list of recommendations we got upon check in and used most of them! The breakfast is HUGE, it felt like sitting down with my family for a big homecooked meal. And the room: GORGEOUS. I felt so luxurious!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

less than 3 minutes to the main town center, 7 minute quad ride to Sarakiniko Beach, Plaka, everything!

Alizea Villas & Suites

Santorini

Overall Rating
Hotel Review

This hotel was beautiful and we really appreciated having the pool on the hotter days. However, check in took almost an hour as it seemed like the receptionist took the time to verbally list out every single thing we could do on the island. I wouldn't have minded this as much, but we hadn't been given our room key yet and had just gotten off a very long and rough ferry ride, which we explained to them kindly, to try to move the process along. The main reason for this low review though is that on our last night in the hotel, an employee entered our locked room while we were sleeping to remind us of our airport transfer in the morning, even though we (through our travel agency) were the ones who arranged it. This was really inappropriate and honestly put us on edge the rest of the night. The hotel rooms do not have phones so I understand why they didn't call, but entering a guests room is extremely inappropriate and made us feel very unsafe.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

14 Reasons Why

Athens

Overall Rating
Hotel Review

Such a cute and funky little hotel in the heart of Athens! Loved the whole aesthetic of the hotel and our room was spacious and fun! The absolute best part though was the food!!! This hotel is also a brunch place and as hotel guests, you get 20% off their menu. We arrived a little early for check in so decided to get some food while we waited and oh my god. Instagram worthy, healthy, fresh food! And very affordable! The best part??? The breakfast that is included with your hotel is.the.same.breakfast!! So you get very high quality food to start off your day. We ended up sandwhiching our time in Athens around our trips to the islands, so we stayed at a different hotel on the way in and we talked so much about how we wish we had gotten to stay at this place longer. Absolutely loved it!

Tips for future travelers

Its a bit farther from the acropolis than other places but very close to metros, great restaurants and a whole host of other Ancient sites!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Beat the Crowds Acropolis Afternoon Tour

Greece

Overall Rating
Activity Review

Loved that this tour was focused on the myths and culture behind the Acropolis and Parthenon, rather than the architecture like all the signs were. Our kind was very friendly and knowledgeable! We ended up going to the Acropolis again on a different day to just take our time walking around but the name "Beat the Crowds" tour is no joke! Great experience!

Guides, drivers and staff

Quality of Experience

Escape to theTomato Industrial Museum Bike tour

Santorini

Overall Rating
Activity Review

The ride over to the Museum was beautiful! I loved seeing all the beaches and cliffs, and the electric bike made it a very smooth ride! Our Guide was also extremely nice and was very helpful for us getting started with the bikes! That being said I feel like the description of this activity was very misleading. It wasn't really a "tour" per say, more of a "follow the leader to your destination" as we didn't stop anywhere along the route to talk or take pictures of anything. The Tomato Museum was interesting and the tomato juice and paste we got to try were incredible! The activity description said we would get to "Seal our own tomato pulp" which we were so excited for such a great souvenir, especially after tasting everything! However, in reality, you sealed your own *empty* can with a tomato label, which was a bit disappointing. Finally, the activity description said on our way back from the Museum we would stop at Vlychada Beach where we would "get to quench your thirst with light refreshments at the beach bar". This is very misleading. We were able to take a few pictures of the beach from where we parked the bikes before heading into the Museum, but then pretty much packed up and left immediately on the return. There was no stopping for refreshments. We went straight back to the starting point. The frustrating part, is the route you take to the museum is FILLED with amazing looking restaurants and beach bars where my husband and I would've LOVED to stop in at, but as soon as we made it back to the starting point, our transport was there to take us back. We did not get to explore or experience any part of the beach, other than riding past it.

Transport

Maybe don't schedule things so tightly together, I would've like to had time to explore after our bike ride but instead we had to leave immediately.
Guides, drivers and staff

Our guide was awesome! SO nice!
Quality of Experience

More stops for pictures and information, update the description of the activity to be more accurate.

Sea Kayak in Milos

Greece

Overall Rating
Activity Review

BEST THING WE DID IN GREECE! Our guides were amazing, so fun and knowledgeable! We went through rock formations, caves, tunnels, absolutely amazing time! They took just enough breaks both on the water and off at different sites for us to be able to keep up! An awesome surprise was that we got GoPros to take all the videos and pictures with that we wanted even underwater, I can't wait to get them back! Truly an amazing family run business as we even got 2 homemade snacks per person from the guides mother (that were AMAZING). I would absolutely do this again and recommend it to everyone I know!

Transport

Guides, drivers and staff

Quality of Experience

Athens to Meteora day trip by scenic train ride!

Athens

Overall Rating
Activity Review

LOVED seeing these beautiful cliffs and monasteries! The pictures we got look like they are straight out of National Geographic. The tour guides were so fun and incredibly knowledgeable, pointing out all of the details we could've wanted, including a fun Game of Thrones photo Point! The only reason for the 4 stars instead of 5 was that based on the activity description, I wasn't aware the monasteries each had their own entrance fee or that most of them only took cash. There was one monastery we didn't get to go in because there were no atms at the top(and we didn't know to stop closer to the bottom), which was really disappointing because it was one of the biggest ones! We spent the time taking beautiful pictures of the surrounding areas though. The train ride is also a little rough and long but overall a beautiful trip!

Transport

Train ride home was delayed by over an hour with no explanation as to why.
Guides, drivers and staff

Quality of Experience

Angela Giannioti profile photo
Angela Giannioti, local specialist, responded to this review:

Geia sou Oksana!

Thank you for all your feedback and insights. For sure they are very helpful. :)

I am happy that you had an overall nice experience in my country and that I was able to help with that. :)

Looks like you have your hands full with going through so many photos! :P
But I am sure that the process will be very exciting and nice.

Thank you once again for trusting my team and me for your vacation in Greece. It was a true pleasure meeting you and working with you on this.

I... read more

Geia sou Oksana!

Thank you for all your feedback and insights. For sure they are very helpful. :)

I am happy that you had an overall nice experience in my country and that I was able to help with that. :)

Looks like you have your hands full with going through so many photos! :P
But I am sure that the process will be very exciting and nice.

Thank you once again for trusting my team and me for your vacation in Greece. It was a true pleasure meeting you and working with you on this.

I would love to assist you with planning your next vacation to Greece, this time to some other amazing hidden gems of my country. :)

Until then, take care and always have fun! And safe travels!

Best,
Angela

Linda

My daughter and I travelled from Zagreb to D... · Croatia - Jun 10 - Jun 19, 2022

Traveler: Linda H. - Local specialist: Robert Pinčević

My daughter and I travelled from Zagreb to Dubrovnick by car, catamaran, car ferry and boat ! We had a wonderful holiday and all of the connections and hotels were expertly coordinated by Robi. He was always available for any questions and gave us valuable tips to navigate all locations. Our tour was mainly self guided with a wonderful guided boat tour at the end.
Thank you again Robi for organizing a vacation of a lifetime !! read more

My daughter and I travelled from Zagreb to Dubrovnick by car, catamaran, car ferry and boat ! We had a wonderful holiday and all of the connections and hotels were expertly coordinated by Robi. He was always available for any questions and gave us valuable tips to navigate all locations. Our tour was mainly self guided with a wonderful guided boat tour at the end.
Thank you again Robi for organizing a vacation of a lifetime !!

Hotel Reviews

Prijeko Palace

dubrovnik

Overall Rating
Hotel Review

Excellent location and service and fabulous dinner and breakfast at the restaurant Loved the interior decorations and the history of the hotel!

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Degenija

Rakovica

Overall Rating
Hotel Review

Excellent location and beautiful surroundings and wonderful restaurant. Had a fabulous dinner there

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Marko Polo

Korčula

Overall Rating
Hotel Review

Nice and clean but outdated and could use refurbishing

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Robert Pinčević profile photo
Robert Pinčević, local specialist, responded to this review:

Hi Linda,
thank you very much for your feedback, much appreciated!

I am happy to hear you had a great time, and that I was able to contribute to the overall experience in Croatia.

It was a pleasure meeting Katherine and you and showing you around.

Many regards from Croatia!

Best

Robi

Croatian Dreams · Croatia - May 25 - Jun 3, 2022

Traveler: Kathleen L. - Local specialist: Sarah Cosic

We are still day dreaming of the streets of old town Split and Dubrovnik. The walks to and from the hotels through the old cities transport you back in time. We highly recommend Split and Dubrovnik if you’re looking for a more busy city vibe, and Korcula Island if you’re looking for something more laid back. We fell in love with Croatia and are already wanting to go back. read more

We are still day dreaming of the streets of old town Split and Dubrovnik. The walks to and from the hotels through the old cities transport you back in time. We highly recommend Split and Dubrovnik if you’re looking for a more busy city vibe, and Korcula Island if you’re looking for something more laid back. We fell in love with Croatia and are already wanting to go back.

Hotel Reviews

Plaza Marchi Old Town Split

Split

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Aminess Liburna Hotel

Korčula

Overall Rating
Hotel Review

The breakfast was my favorite part

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Hotel Lero

Dubrovnik

Overall Rating
Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews

Klis Fortress, Wine Tasting & Lunch

Split

Overall Rating
Food

Transport

Guides, drivers and staff

Quality of Experience

Korčula − Biking and Wine Tour with Traditional Snacks

Korčula Island

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Game of Thrones Tour

Dubrovnik

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Dubrovnik - Leisure Day

Dubrovnik

Overall Rating
Transport

Guides, drivers and staff

Quality of Experience

Marion

I made the mistake of indicating that I didn'... · the United States - May 28 - Jun 5, 2022

Traveler: Marion F. - Local specialist: Leo Cuesta

I made the mistake of indicating that I didn't have a budget but I didn't intend that to mean I have no budget at all. I meant that I wanted to see what the hotel options were and choose the ones I liked best taking into consideration cancellation policies and location. I ended up in two *very* expensive hotels unnecessarily in my opinion. I have shared all this with my travel expert.

Leo Cuesta profile photo
Leo Cuesta, local specialist, responded to this review:

Hi Marion,

Thanks for sharing your photos, looks like you had an amazing trip! Thanks for working with me to put it together and I hope to organize another trip for you in the future.

Amazing Greece in 2 weeks! · Greece - May 30 - Jun 12, 2022

Traveler: Mark T. - Local specialist: Tasos Mylonas

Tasos listened to what we were hoping for on our trip to Greece; authentic food, people, places, and experiences with just enough of the top tourist destinations. Then he put together a plan that exceeded our expectations. Our personal tour guides; Katarina in Athens, and Katia on Naxos were brilliant, but very personal too. We discovered that we could order a salad and 2 or 3 appetizers and split it all between us and be more than satisfied and get a nice sampling of the Greek food. We... read more

Tasos listened to what we were hoping for on our trip to Greece; authentic food, people, places, and experiences with just enough of the top tourist destinations. Then he put together a plan that exceeded our expectations. Our personal tour guides; Katarina in Athens, and Katia on Naxos were brilliant, but very personal too. We discovered that we could order a salad and 2 or 3 appetizers and split it all between us and be more than satisfied and get a nice sampling of the Greek food. We also enjoyed finding the local cafes for some really good and inexpensive street food. One of our highlights was sitting at dusk at the edge of the marble paved town square on Syros just to watch kids of all ages playing hide and seek, kicking a soccer ball, riding bikes and scooters, and just playing their hearts out without much if any supervision, and without any issues! That is just one memory that stands out.

Tour of Southern Portugal · Portugal - Jun 8 - Jun 16, 2022

Traveler: Jody H. - Local specialist: Beatriz De Pablo Rocha

My husband and I just went on a 10 day trip to Portugal. Beatriz did an excellent job of helping us plan. She helped us set up an itinerary that suited our interests perfectly. Beatriz was very responsive to any questions both before and during our trip. If she was out-of-touch, she gave me a number to call for assistance. I really can't say enough about what a positive experience this was for us. I loved the attention to details. Here is a short summary of our tours:

*Privately... read more

My husband and I just went on a 10 day trip to Portugal. Beatriz did an excellent job of helping us plan. She helped us set up an itinerary that suited our interests perfectly. Beatriz was very responsive to any questions both before and during our trip. If she was out-of-touch, she gave me a number to call for assistance. I really can't say enough about what a positive experience this was for us. I loved the attention to details. Here is a short summary of our tours:

*Privately Guided Tour of Lisbon-Although we were late due to travel difficulties, our guide Julia was great! She gave us the highlights of Lisbon's key sites as we walked around the city. She was friendly, so positive, and informative. We learned a lot, and knew where we would want to return.

*Private Lisbon Brunch and Petiscos Tour: Our guide Alison walked us to many different cafes, shops, and the Market. We had delicious almonds and honey, delicious soup and cod, espresso and pastries, wine and charcuterie-all while learning about the city. We loved learning from Alison. This was another awesome tour.

*Dinner with Fado-So fun! Our seats were within an arm's length of the Fado singers. We enjoyed a delicious Portuguese dinner, and listened to beautiful, haunting music.

*Evora-Martin was our friendly guide for a walking tour of the historical sites in Evora. We again were delayed due to car trouble, but Martin adapted our tour so we could see the best sites. Such a remarkable place. Especially loved the Chapel of Bones.

*Discover Rural Algarve: Tour to the highest peak in the Algarve. Beautiful sites along the way in a comfortable jeep. Stopped to see and drink from a natural spring. At the top, visited a food truck. On the way back down, stopped at a place that made honey and honey liquor. So delicious!

*Algarve Sunset Experience-An evening experience to see the sunset in St. Vincent Cape. The best part were the stops along the way at the beautiful cliffs/beaches. A delicious glass of wine was served after sunset.

***Morgado Do Quintao-my favorite of all excursions. Lunch made with local products-so delicious -in a gorgeous setting. Picture green grass, a table set under the shade of old trees, a quiet pool right beside you, and food grown on the farm, It was great to meet other guests! The wine was great, too.

Every single excursion was great. I would highly recommend all of them. This was our first time to Europe. I felt so comfortable knowing I could contact Bea with any questions. All of the tour guides were friendly and knowledgeable. I would not hesitate to plan another trip with KimKim. Of course, I would really love if Bea would help me plan every trip. :). Thank you!

Beatriz De Pablo Rocha profile photo
Beatriz De Pablo Rocha, local specialist, responded to this review:

Hi Jody! Thank you SO much for taking the time to write such a detailed review! I'm so glad you enjoyed your time in Portugal as your first time in Europe, hopefully not the last! It's been truly a pleasure to help you plan this trip and I hope our paths will cross again when planning your next adventure. Warmest regards, Bea.

Agent did an amazing job booking a tour exact... · Iceland - Jun 16 - Jun 19, 2022

Traveler: Robert P. - Local specialist: Emanuela Grieco

Agent did an amazing job booking a tour exactly how we wanted it. Everything went off without a hitch and it was an unforgettable experience that I will always cherish! I would highly recommend Emanuela

Mindy

Southern Spain and Madrid · Spain - Jun 4 - Jun 13, 2022

Traveler: Mindy B. - Local specialist: Luis Fernandez de Vega

Our trip to Spain was amazing! Our hotels were lovely. The travel within Spain was convenient and efficient. We loved all of our guided tours and activities. The absolute highlights of our trip were:
1. Private tour of Cordoba with our tour guide Guido. Guido was so knowledgeable, well mannered, and kind. We felt as if he really listened to what we were interested in, and adjusted his tour accordingly. We loved the Mosque Cathedral and the Jewish Quarter and synogogue. He recommended a great... read more

Our trip to Spain was amazing! Our hotels were lovely. The travel within Spain was convenient and efficient. We loved all of our guided tours and activities. The absolute highlights of our trip were:
1. Private tour of Cordoba with our tour guide Guido. Guido was so knowledgeable, well mannered, and kind. We felt as if he really listened to what we were interested in, and adjusted his tour accordingly. We loved the Mosque Cathedral and the Jewish Quarter and synogogue. He recommended a great Moroccan restaurant.
2. Private tour of Ronda with Manuel. Manuel was also very knowledgeable and really fun. He gave us the right balance of guided tour and free time. We loved the Natural Park Sierra de Grazalema and Ronda.
3. Tour of Caminito del Rey. This hike was amazing. It was challenging enough (but not too hard) and the views were spectacular.
4. La Alhambra is a must-see. Absolutely breathtaking!
5. We loved the e-bike tour in Madrid. It was really fun, and a great way to see the city.
6. We really enjoyed our museum day - the Reina Sofia and the Prado.
7. Our wine and tapas tour in Malasana was amazing! Amy was a great guide who curated the food and drink of the area perfectly. The 3+ hours went by so quickly. She was fantastic.
The only negative was the written materials we were given. There were a lot of inaccuracies in our itinerary (times, activities, items included, pick-up and drop-off points), and many of the recommendations were outdated (several restaurants were no longer in business, hours listed for sites and businesses were incorrect). That was disappointing and not what we've come to expect from kim kim vacations.

Hotel Reviews

Hotel H10 Casa de la Plata

Sevilla

Overall Rating
Hotel Review

Lovely, well located hotel. Helpful staff. Great breakfast.

Tips for future travelers

There is a pool. Bring a bathing suit.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Palacio de Santa Inés Hotel

Granada

Overall Rating
Hotel Review

Friendly staff. Well located. Charming, but a little older and less amenities than the other hotels on our itinerary.

Cleanliness & Comfort

Our shower was broken, but they fixed it right away.
Staff

Authenticity & Character

Location

Eurostars Hotel Plaza Mayor

Madrid

Overall Rating
Hotel Review

Very nice and clean hotel with a friendly staff. It is located in a high-traffic, tourist neighborhood and maybe we would have preferred staying somewhere in Madrid with more character.

Cleanliness & Comfort

Staff

Authenticity & Character

Location

Activity Reviews